tow FORD EXPLORER 2009 4.G Service Manual

Driving while you tow
When towing a trailer:
•To ensure proper “break-in” of powertrain components, do not trailer
tow during the first 1,000 miles (1,600 km) of a new vehicle.
•To ensure proper “break-in” of powertrain components during the first
500 miles (800 km) of trailer towing, drive no faster than 70 mph
(113 km/h) with no full throttle starts.
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. For additional information, refer toAutomatic
transmission operationin theDrivingchapter.
•Under extreme conditions with large frontal trailers, high outside
temperatures and highway speeds, the coolant gauge may indicate
higher than normal coolant temperatures. If this occurs, reduce speed
until the coolant temperature returns to the normal range. Refer to
Engine coolant temperature gaugein theInstrument Cluster
chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourscheduled maintenance
informationfor more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
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•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCWR, or any combination of these factors, consider
refilling your rear axle with synthetic gear lube if not already so
equipped. Refer to theMaintenance and Specificationschapter for
the lubricant specification. Remember that regardless of the rear axle
lube used, do not tow a trailer for the first 1,000 miles (1,600 km) of a
new vehicle, and that the first 500 miles (800 km) of towing be done
at no faster than 70 mph (113 km/h) with no full throttle starts.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
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RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
2WD vehicles:Do not tow your vehicle with any wheels on the ground,
as vehicle or transmission damage may occur. It is recommended to tow
your vehicle with all four (4) wheels off the ground such as when using a
car-hauling trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
4WD vehicles with electronic shift transfer case (Neutral tow kit
accessory):
An accessory is available that allows you to tow your vehicle, behind
another vehicle, with all the wheels on the ground. Contact your
authorized dealer for more details. Do not tow your vehicle with all
wheels on the ground unless you install the neutral tow kit as vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
AWD vehicles:Do not tow your vehicle with any wheels on the ground,
as vehicle or transmission damage may occur. It is recommended to tow
your vehicle with all four (4) wheels off the ground such as when using a
car-hauling trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
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•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater system may consume anywhere between 400 watts or 1000 watts
of energy per hour. Your factory installed block heater system does not
have a thermostat; however, maximum temperature is attained after
approximately three hours of operation. Block heater operation longer
than three hours will not improve system performance and will
unnecessarily use additional electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toBrake system warning
lightin theInstrument Cluster
chapter for information on the brake
system warning light.
P!
BRAKE
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Electronic Stability Control (ESC)
Electronic Stability Control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely or
avoiding objects in the roadway. ESC operates by applying brakes to one or
more of the wheels individually and, if necessary, reducing engine power if
the system detects that the vehicle is about to skid or slide laterally.
During Electronic Stability Control events the “sliding car” iconin the
instrument cluster will flash.
Certain adverse driving maneuvers may activate the Electronic Stability
Control system, which include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
The Electronic Stability Control system may be deactivated in certain
situations. See theSwitching Off AdvanceTrac
with RSC
section
following.
Roll Stability Control™ (RSC
)
Roll Stability Control (RSC
) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSC
operates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates the Roll Stability Control™ (RSC
)the
“sliding car” icon
in the instrument cluster will flash.
Certain adverse driving maneuvers may activate the Roll Stability Control
system, which include:
•Emergency lane-change
•Taking a turn too fast
•Quick maneuvering to avoid an accident, pedestrian or obstacle
The Roll Stability Control system may be deactivated in certain
situations. See theSwitching Off AdvanceTrac
with RSC
section
following.
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WARNING:Trailer sway control does not prevent a trailer from
swaying, it mitigates the sway from increasing once it has
occurred. If you are experiencing trailer sway it is likely that the trailer
is improperly loaded for the correct tongue weight or the speed of the
vehicle and trailer is too high. Pull the vehicle-trailer over to a safe
location to check the trailer weight distribution and tongue load and
reduce speed to a safe level while towing. If trailer sway is
experienced, SLOW DOWN.
During Trailer Sway Control events, the
icon in the instrument
cluster will flash momentarily. The message center will also display:
TRAILER SWAY REDUCE SPEED. In some cases when trailer sway is
detected, the vehicle speed is too high and may be far above a speed at
which trailer sway will not grow continuously. This may cause the system
to activate multiple times, causing a gradual reduction in speed.
Disabling Trailer Sway Control
Trailer sway control can be disabled during any key cycle. See Trailer
Sway Control underMessage centerin theDriver Controlschapter.
Note that even if it was disabled before turning off the vehicle, Trailer
Sway Control will be re-enabled at each new key cycle.
WARNING:Turning off Trailer Sway Control increases the risk
of loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
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D (Drive) without Overdrive
Overdrive can be deactivated by
pressing the transmission control
switch on the side of the gearshift
lever.
•This position allows for all
forward gears (1-4) except
overdrive.
•Provides engine braking.
•Use when driving conditions
cause excessive shifting from O/D
to other gears. Examples: heavy
city traffic where continuous
shifting in and out of overdrive
occurs, hilly terrain, heavy loads,
trailer towing and when engine
braking is required.
•O/D OFF lamp is illuminated.
•To return to O/D (overdrive
mode), press the transmission
control switch. The O/D OFF
lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
3 (Third)
Transmission operates in third gear only.
Used for improved traction on slippery roads. Selecting 3 (Third)
provides engine braking.
2 (Second)
Use 2 (Second) to start-up on slippery roads or to provide additional
engine braking on downgrades.
1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
O/D
OFF
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D (Drive) without Overdrive
Overdrive can be deactivated by
pressing the transmission control
switch on the side of the shift lever.
•This position allows for all
forward gears (1-4) except
overdrive.
•Provides engine braking.
•Use when driving conditions
cause excessive shifting from O/D
to other gears. Examples: heavy
city traffic where continuous
shifting in and out of overdrive
occurs, hilly terrain, heavy loads,
trailer towing and when engine
braking is required.
•O/D OFF lamp is illuminated.
•To return to O/D (overdrive
mode), press the transmission
control switch. The O/D OFF
lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
3 (Third)
Transmission operates in third gear only.
Used for improved traction on slippery roads. Selecting 3 (Third)
provides engine braking.
2 (Second)
Transmission operates in 2nd gear only.
Use 2 (Second) to start-up on slippery roads or to provide additional
engine braking on downgrades.
1 (First)
•Transmission operates in 1st gear only.
•Provides maximum engine braking.
O/D
OFF
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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