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Note:
This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services
You can connect to SYNC Services using
voice commands or by selecting a menu
item on the touchscreen.
To use voice commands, press the voice button and say: Action and Description
Voice Command
This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.
Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or
directions.
Services
Once connected to SYNC Services, you can also say the following:
Receive a list of available services from which to choose.
What Can I Say
To return to the Services main menu.
Services
Receive system help.
Help
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, US Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
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Note: To prevent window fogging, you cannot select recirculated air when MAX
Defrost is on.
Driver settings:
L
Touch the
+ or – to increase or decrease the air temperature on the driver side
of the vehicle.
Touch the heated seat icon to switch the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to switch the climate-controlled seat
off and on (if equipped).
Touch
MyTemp to select your preset temperature setpoint. Touch and hold
MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to switch the heated steering wheel on
and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed automatically returns to normal
operation once the voice session ends. You
can adjust fan speed normally during a voice
session by pressing the fan buttons (or
turning the fan knob) to increase or
decrease the fan speed to the desired
setting. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control
AC and
Recirc buttons simultaneously, release and
then increase fan speed within 2 seconds.
To re-enable this feature, repeat this
sequence. Press the voice button on the
steering wheel controls. When
prompted, say any of the
following or a similar command: Voice commands
Climate On
Climate Off Adjust the temperature to between 15.0 - 30.0°C or59 - 86°F.
Set temperature
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Second Level Messages, Actions and Descriptions
Menu Item
Have the system reroute you to avoid
traffic incidents that develop and
impact the current route. The system
does not provide a traffic alert notific-
ation
Automatic
Have the system always provide a
traffic alert notification for traffic
incidents along the planned route.
You have a choice to accept or ignore
the notification before making the
route deviation.
Manual
Activate traffic alert notifications on or off.
Traffic alert notification
These icons will alert you to traffic and driving conditions
including accidents, closures and weather conditions.
You are also able to
switch on and off the 11
traffic map icons. Second Level Messages, Actions and Descriptions
Menu Item
Choose areas which you want the system to avoid when
calculating a route for you
Avoid Areas
Then select any of the following:
Once you make a selection, the system tries to avoid the
area(s) if possible for all routes. Select this button to program
an entry, then choose a destination entry method. You can
edit the name or location of a destination or remove it from
your selections.
Add
To remove an area from your selection, choose the listing on
the screen. The screen will change, then press delete and
confirm the deletion.
Delete
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available). 2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
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Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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For a complete listing of the
accessories that are available for your
vehicle, please contact your authorized
dealer or visit our online store at:
Web Address
www.Accessories.Ford.com
You can also visit: Web Address
www.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Side window deflectors.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats.
• Rear console. Lifestyle
•
Ash cup or smoker's package.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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1
180 Degree Parking Aid Camera..............211
Camera Views...................................................... 212
Using the 180 degree camera system..........211
4
4WD See: Four-Wheel Drive..................................... 184
A
A/C See: Climate Control......................................... 129
About This Manual...........................................7
ABS See: Brakes........................................................... 189
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 189
Accessories
....................................................482
Exterior Style....................................................... 482
Interior Style........................................................ 482
Lifestyle................................................................. 482
Peace of Mind..................................................... 482
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............214
Active Park Assist
........................................202
Deactivating the Active Park Assist
Feature............................................................. 206
Parallel Parking, Perpendicular Parking, Park Out Assist.............................................. 202
Troubleshooting the System........................ 206
Adjusting the Headlamps..........................291 Vertical Aim Adjustment.................................. 291
Adjusting the Pedals.....................................76
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72 Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column
............................................................72
Easy Entry and Exit Feature.............................. 73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 129
Alarm See: Anti-Theft Alarm.......................................... 71
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices....................................................505
Audible Warnings and Indicators
...........100
Automatic Transmission Warning
Chime................................................................ 100
Engine On Warning Chime............................. 100
Headlamps On Warning Chime................... 100
Key in Ignition Warning Chime...................... 100
Keyless Warning Alert ..................................... 100
Parking Brake On Warning Chime...............100
Audio Control
...................................................73
Seek and Media..................................................... 74
Type 1........................................................................\
. 73
Type 2........................................................................\
73
Audio System................................................353 General Information......................................... 353
Audio Unit - Vehicles With: AM/FM/CD/ SYNC
.............................................................354
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................357
Audio Unit - Vehicles With: Sony AM/ FM/CD..........................................................358
Menu Structure.................................................. 360
Autolamps
.........................................................81
Windshield Wiper Activated
Headlamps......................................................... 81
Automatic Climate Control - Vehicles With: Premium AM/FM/CD.....................131
Automatic Climate Control - Vehicles With: Sony Audio System.......................132
Automatic High Beam Control.................83 Activating the System........................................ 84
Manually Overriding the System.................... 84
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Automatic Transmission...........................180
Brake-Shift Interlock......................................... 182
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 183
SelectShift Automatic ™
Transmission.................................................... 181
Understanding the Positions of Your Automatic Transmission............................ 180
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................286
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™...........286
Adding Transmission Fluid............................. 287
Checking the Transmission Fluid Level.................................................................. 286
Autowipers........................................................77
Auxiliary Power Points................................162 110 Volt AC Power Point................................... 162
12 Volt DC Power Point..................................... 162
Locations............................................................... 162
B
Blind Spot Information System..............224 Using the System............................................... 225
Bonnet Lock See: Opening and Closing the Hood...........276
Booster Seats..................................................26 Types of Booster Seats....................................... 27
Brake Fluid Check........................................288
Brakes...............................................................189 General Information.......................................... 189
Breaking-In.....................................................252
Bulb Specification Chart...........................297
C
Cabin Air Filter
...............................................138
California Proposition 65..............................11
Capacities and Specifications - 2.3L EcoBoost™..................................................341
Specifications...................................................... 341
Capacities and Specifications - 3.5L Duratec.........................................................344
Specifications..................................................... 345
Capacities and Specifications - 3.5L Ecoboost™.................................................348
Specifications..................................................... 349Capacities and Specifications
................334
Cargo Nets......................................................233
Car Wash See: Cleaning the Exterior............................. 300
Center Console..............................................164 Rear Seat Armrest.............................................. 164
Changing a Bulb...........................................293 Front Direction Indicator................................. 294
Front Fog Lamp.................................................. 295
Headlamp............................................................ 294
Headlamp High Beam..................................... 294
LED Lamps........................................................... 296
License Plate Lamp.......................................... 296
Rear Direction Indicator and Reversing Lamp
................................................................. 295
Changing a Fuse...........................................274
Fuses....................................................................... 274
Changing a Road Wheel
...........................328
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 328
Tire Change Procedure.................................... 329
Changing the 12V Battery.........................289
Changing the Engine Air Filter................299
Changing the Wiper Blades
......................291
Front Wiper Blades............................................ 291
Rear Wiper Blade................................................ 291
Checking MyKey System Status
...............57
Checking the Wiper Blades.....................290
Child Restraint and Safety Belt Maintenance.................................................38
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Child Seat Positioning
..................................28
Child Seats.........................................................16
Cleaning Leather Seats.............................303
Cleaning Products
......................................300
Cleaning the Alloy Wheels.......................304
Cleaning the Engine
....................................301
Cleaning the Exterior.................................300
Exterior Chrome Parts..................................... 300
Exterior Plastic Parts......................................... 301
Stripes or Graphics............................................ 301
Underbody............................................................ 301
Cleaning the Instrument Panel and Instrument Cluster Lens........................303
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