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When HD Radio broadcasts are active, you can access the following functions:
Action and Description
Message
Allows you to hear a brief sampling of all available stations. This feature
still works when HD Radio reception is on, although it does not scan for
HD2-HD7 channels. You may see the HD logo appear if the station has
a digital broadcast.
Scan
Allows you to save an active channel as a memory preset. Touch and
hold a memory preset slot until the sound returns. There is a brief mute
while the radio saves the station. Sound returns when finished. When
switching to an HD2 or HD3 memory preset, the sound mutes before
the digital audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any saved radio station, you cannot access the saved station if your vehicle
is outside the station ’s reception area.
HD Radio Reception and Station Troubleshooting Potential reception issues
If you are listening to a multicast station and you are on the fringe of the
reception area, the station may mute due to weak signal strength.
Reception
area
If you are listening to HD1, the system switches back to the analog
broadcast until the digital broadcast is available again. However, if you
are listening to any of the possible HD2-HD7 multicast channels, the
station mutes and stays muted unless it is able to connect to the digital
signal again.
When the system first receives a station (aside from HD2-HD7 multicast
stations), it first plays the station in the analog version. Once the receiver
verifies the station is an HD Radio station, it shifts to the digital version.
Depending on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending is the shift
from analog to digital sound or digital back to analog sound.
Station
blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. 258
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Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form
at http://www.ibiquity.com/
automotive/
report_radio_station_experi-
ences
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form
at http://www.ibiquity.com/
automotive/
report_radio_station_experi-
ences
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
No action required. This is
normal behavior.
This selection disables HD2-
HD7 channel search.
HD2-HD7 stations not
found when you press
Scan.
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HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
Radio Voice CommandsPress the voice button and when prompted say:
Action and Description
Voice command
Radio
Then you can say a command similar to the following: Say a frequency or preset.
FM
Off
Help
SIRIUS® Satellite Radio (If
Activated) To turn the feature on press the lower left corner of the touchscreen, and then
select:
Action and Description
Menu Item
SIRIUS
You can then select any of the following: Save a channel by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the channel. Sound returns
when finished.
Presets
Save the current song, artist, or team as a favorite.
Alerts
If you are listening to music, you can save the song or artist, so the
system can alert you when they are playing on a satellite radio channel.
If you are listening to a sporting event, you can save your favorite teams
so the system can alert you when they are playing on a satellite radio
channel. You can also edit alerts or turn alerts on or off.
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Action and Description
Menu Item
When an alert appears on the screen, you can choose to tune to the
channel, cancel the alert or turn off alerts.
Replay audio on the current channel. You can replay approximately 45
minutes of audio as long as you have remained tuned to the current
station. Changing stations erases the previous audio.
Replay
While in replay mode:
Press and release the seek buttons to hear the previous or next song.
Press and hold the seek buttons to reverse or fast forward in the current
track.
Press play or pause to play or pause the audio.
Press the button again to return to live audio.
Touch this button to hear a brief sampling of channels.
Scan
Touch this button to view a list of all available stations. Scroll to see
more categories. Touch the station you want to listen to.
Browse
Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall
not be responsible for Alert feature variation.
Browsing Controls Action and Description
Message
Touch this button if you want to skip this channel.
Skip
Touch this button if you do not want anyone to listen to this channel.
Lock
Touch this button to see song and artists on other stations.
Title
Touch this button to see song and artists on other stations.
Artist
Options
Touch this button to view and adjust
various media settings. Message
Message
Bass
Sound
Settings
Midrange
Treble
Set Balance and Fade
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Message
Message
DSP
Occupancy Mode
Speed Compensated Volume
This allows you to select a category of music you would like to search
for. You can then choose to either seek or scan for the stations playing
that category.
Set Category
for Seek/Scan
This allows you to lock and unlock channels, change or reset your PIN
or unlock all channels. To use this feature, you need your initial PIN,
which is 1234.
Parental
Lockout
This feature allows you turn alerts on and off.
Artist / Title /
Team Alerts
SIRIUS requires this number when communicating with you about your
account.
Electronic
Serial Number
(ESN)
Touch this button to manually enter the desired satellite channel
number. Touch Enter when you are done.
Direct Tune
Note: Your vehicle may not have all these sound settings.
SIRIUS Satellite Radio Information
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
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For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SIRIUS satellite radio channels, and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License. Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX).
To access your ESN, touch the bottom
left corner of the touchscreen, then
select: Message
SIRIUS
Options
SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues
For optimal reception performance, keep the antenna clear of snow
and ice build-up and keep luggage and other materials as far away
from the antenna as possible.
Antenna
obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses,
parking garages, dense tree foliage and thunderstorms can interfere
with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger
signal may overtake a weaker one and the audio system may mute.
Station over-
load
Your display may show ACQUIRING... to indicate the interference and
the audio system may mute.
Satellite radio
signal interfer-
ence
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Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring…
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
No Signal
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found
Check Channel Guide
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
Subscription Updated
SIRIUS Satellite Radio Voice
Commands If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands.
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If you are not listening to SIRIUS
satellite radio, press the voice button
and when prompted say:
Voice command
Sirius
You can then say any of the following
or a similar command:
SAT 1
Sports Games
Tune
Help CD To access, press the lower left corner
on the touchscreen, then select:
Menu Item
CD
Insert your CD then select: Action and Description
Menu Item
Touch this button to repeat the currently playing track, all tracks on the
disc or switch the feature off if already on.
Repeat
Touch this button to play the tracks or entire albums in random order,
or switch the feature off if already on.
Shuffle
Touch this button to hear a brief sampling of all available tracks.
Scan
Touch this button to see disc information.
More Info
Touch this button to look through all available CD tracks.
Browse
To adjust the Sound Settings, select: Menu Item
Options
Sound Settings
Then any of the following:
Bass
Midrange
Treble Menu Item
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all these
sound settings.
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CD Voice Commands
If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands.
If you are not listening to a CD, press
the voice button and, after the tone,
say: Voice command
CD Player
When listening to a CD you can say
many commands. Following are a few
examples of what you can say. Voice command
Play
Pause
Next Track
Previous Track
Help
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
230).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See
Navigation (page 304). To access and play music from your device,
press the lower left corner of the
touchscreen.
SD logo is a trademark of SD-3C, LLC.
USB Port
To access and play music from your device,
press the lower left corner of the
touchscreen.
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This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. Insert your device and select:
Action and Description
Message
Once the system recognizes your USB or SD card you can then select
from the following options:
USB
SD Card
This feature replays the currently playing song or album.
Repeat
Touch this button to play music on the selected album or folder in
random order.
Shuffle
This feature allows you to choose music similar to what is currently
playing.
Similar Music
Touch this button to see disc information, for example current track,
artist name, album and genre.
More Info
Touch this button to view and adjust various media settings.
Options
Sound
You can adjust the settings for: Action and Description
Message
Bass
Sound Settings
Midrange
Treble
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Allows you to select more settings, which is under Media Player. See
Settings (page 240).
Media Player
Settings
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