Pinpoint Test FORD KUGA 2011 1.G Owner's Manual

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3. If an obvious cause for an observed or reported
concern is found, correct the cause (if possible)
before proceeding to the next step.
4. If the cause is not visually evident, connect the Ford diagnostic equipment to the data link
connector (DLC).
5. SELECT the TOOLBOXmenu.
6. SELECT the ENTERTAINMENT/COMMUNICATION menu.7. SELECT the
SPEECH RECOGNITION
MODULE option and follow the instructions on
the display.
8. Retrieve the diagnostic trouble codes (DTC)s and refer to the Diagnostic Trouble Code (DTC)
Index Chart.
9. If no DTCs are retrieved or there is no communication with the module, proceed to the
Symptom Chart to continue diagnostics.
Diagnostic Trouble Code (DTC) Index Chart Action
Possible Source
Description/Condition
DTC
GO toPinpoint Test B.
Microphone defect or
short to ground
Microphone input circuit
failure
B1038
REFER to:Charging
System (414-00 Char-
ging System - General
Information, Diagnosis and Testing).
Battery voltage above
16 volts
Battery voltage high
B1317
REFER to:Charging
System (414-00 Char-
ging System - General
Information, Diagnosis and Testing).
Battery voltage below 9
volts
Battery voltage low
B1318
INSTALL a new PSEmodule. TEST the
system for normal oper- ation.
PSE module
PSE module failure
B1342
GO toPinpoint Test B.
Microphone defect or
not connected
Microphone input signal
circuit open
B1899
GO toPinpoint Test B.
No supply to micro-
phone
Microphone bias circuit
failure
B2272
REFER to the Ford
diagnostic equipment.
PSE module
Faulty module configura-
tion
B2477 G1189085en
2008.50 Kuga 8/2011 415-00-5
Information and Entertainment System -
General Information
415-00-5
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Action
Possible Source
Description/Condition
DTC
CHECK the cellular
phone Bluetooth func-
tion with another applic- ation to determine if the cellular phone is the
concern. If the Bluetooth function operates
correctly with the other
application, INSTALL a
new PSE module. TEST the system for normal operation. If the
Bluetooth function does not operate with other
application, REFER to the cellular phoneOwner's Guide.
PSE module or cellular
phone
Bluetooth communica-
tion failure to cellular phone
U0074
INSTALL a new PSEmodule. TEST the
system for normal oper- ation.
PSE module
No application present
U2050
1. If the cause is not visually evident, verify the symptom and refer to the Symptom Chart.
Symptom Chart Action
Possible Sources
Symptom
• GO toPinpoint Test C.
• PSE module not configured to
the vehicle.
• No communication with the
portable support electronics
(PSE) module
• GO toPinpoint Test A.
• Fuse(s).
• Circuit(s).
• PSE module.
• REFER to:Communications
Network (418-00 Module
Communications Network,
Diagnosis and Testing).
• DLC.
• GO toPinpoint Test C.
• PSE module not configured to
the vehicle.
•
The audio unit display does not
display PHONE
• CHECK all communicationbetween the instrument cluster,
audio unit, navigation system
display module and PSE
module. REFER to the Ford
diagnostic equipment.
• Audio unit.
• Navigation system display
module.
• PSE module.
• Instrument cluster.
• GO toPinpoint Test B.
• Circuit(s).
• Microphone.
• PSE module.
•
The cellular phone microphone
is not operating correctly G1189085en
2008.50 Kuga 8/2011 415-00-6
Information and Entertainment System -
General Information
415-00-6
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Page 293 of 2057

Action
Possible Sources
Symptom
• CHECK all communicationbetween the audio unit and
PSE module. REFER to the
Ford diagnostic equipment.
• Audio unit.
• PSE module.
• Reduced sound or no sound
through the speakers
• REFER to the Ford diagnosticequipment.
• Circuit(s).
• Audio unit.
• PSE module.
• CHECK all communicationbetween the instrument cluster,
audio unit, navigation system
display module and PSE
module. REFER to the Ford
diagnostic equipment.
• Audio unit.
• Navigation system display
module.
• PSE module.
• Instrument cluster.
• The cellular phone information
is not displayed
• CHECK all communicationbetween the instrument cluster,
audio unit, navigation system
display module and PSE
module. REFER to the Ford
diagnostic equipment.
• Circuit(s).
• Cellular Phone.
• Audio unit.
• Navigation system display
module.
• PSE module.
• Instrument cluster.
• The voice activated phone
functions are inoperative
• CHECK the make and modelof the cellular phone against
those on the list of recom-
mended cellular phones for the
system.
• Cellular phone is not featured
on the list of recommended
cellular phones for the system
Pinpoint Tests
NOTE: ENTER the following PIN number on the
cellular phone to configure the cellular phone to
the PSE module: 0000. NOTE:
Use a digital multimeter for all electrical
measurements.
PINPOINT TEST A : NO COMMUNICATION WITH THE PORTABLE SUPPORT ELECTRONICS (PSE)
MODULE DETAILS/RESULTS/ACTIONS
TEST CONDITIONS
A1: CHECK FOR VOLTAGE AT THE PSE MODULE 1
Disconnect PSE Module C432. G1189085en
2008.50 Kuga 8/2011 415-00-7
Information and Entertainment System -
General Information
415-00-7
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Page 1158 of 2057

Action
Possible Sources
Symptom
• Vehicles without load levellingshock absorbers, CHECK for
abnormal loading, spring sag
or non-standard springs.
• Vehicles with load levelling shock absorbers, GO to
Pinpoint Test C.
• Vehicle attitude incorrect (front
or rear is high or low).
• Steering wheel off center
• CHECK the steering system.REFER to: Steering System
(211-00 Steering System -
General Information,
Diagnosis and Testing).
• Steering gear or linkage worn
or damaged.
• CARRY OUT the Ball JointInspection Component Test in
this procedure.
• Suspension lower arm ball joint.
• ADJUST the wheel alignment.REFER to: Front Toe Adjust-
ment (204-00 Suspension
System - General Informa-
tion, General Procedures)
/ Rear Toe Adjustment (204-00
Suspension System - General
Information, General Proced-
ures).
• Incorrect wheel alignment.
• CARRY OUT the Strut orShock Absorber Testing
component test in this
procedure.
• CHECK and INSTALL new suspension components as
necessary.
REFER to: Front Strut and
Spring Assembly (204-01
Front Suspension, Disas-
sembly and Assembly).
• Front strut and spring assem-
blies.
• Rough ride
• CHECK and INSTALL newsuspension components as
necessary. REFER to:
Front Strut and Spring Assembly (204-01 Front
Suspension, Disassembly
and Assembly),
Rear Stabilizer Bar (204-02
Rear Suspension, Removal
and Installation).
• Front or rear stabilizer bar
connecting links or bushings.
G1080717en2008.50 Kuga8/2011
204-00- 3
Suspension System - General Information
204-00- 3
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Action
Possible Sources
Symptom
• INSTALL a new lower arm.REFER to: Lower Arm (204-01
Front Suspension, Removal
and Installation).
• Front suspension lower arm
bushings.
• CHECK and INSTALL newcomponents as necessary.
REFER to: Rear Stabilizer Bar
Bushing (204-02 Rear
Suspension, Removal and
Installation).
• Rear suspension arm bushings.
• CARRY OUT the Strut orShock Absorber Testing
component test in this
procedure.
• CHECK and INSTALL new suspension components as
necessary.
• Rear shock absorbers.
• GO toPinpoint Test B.
• Front strut and spring assembly
or rear shock absorber and
spring upper mounting bolts or
nuts loose or broken.
• Excessive noise
• GO toPinpoint Test B.
• Shock absorbers leaking.
• GO toPinpoint Test B.
• Shock absorbers performance
incorrect.
• GO toPinpoint Test B.
• Stabilizer bar components.
• GO toPinpoint Test B.
• Strut and spring assembly and
springs.
• GO toPinpoint Test B.
• Springs moving on springs
upper or lower seats.
• GO toPinpoint Test B.
• Suspension bushings.
• GO toPinpoint Test B.
• Lower arm ball joint.
• GO toPinpoint Test B.
• Worn front wheel bearings
• GO toPinpoint Test B.
• Wheels and tires.
• CHECK and INSTALL newsuspension components as
necessary.
• Front or rear suspension
damage.
• Incorrect tire wear
• ADJUST the wheel alignment.REFER to: Front Toe Adjust-
ment (204-00 Suspension
System - General Informa-
tion, General Procedures)
/ Rear Toe Adjustment (204-00
Suspension System - General
Information, General Proced-
ures).
• Incorrect wheel alignment.
G1080717en2008.50 Kuga8/2011
204-00-
4
Suspension System - General Information
204-00- 4
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Action
Possible Sources
Symptom
• CHECK the front wheel bear-ings.
• Damaged or worn front wheel
bearings.
• Vibration
• CHECK the tires. BALANCE orINSTALL new tires as neces-
sary.
• Wheels and tires.
• CHECK the steering system.REFER to: Steering System
(211-00 Steering System -
General Information,
Diagnosis and Testing).
• Steering gear or linkage worn
or damaged.
• CARRY OUT the Strut orShock Absorber Testing
component test in this
procedure.
• CHECK and INSTALL new suspension components as
necessary.
REFER to: Front Strut and
Spring Assembly (204-01
Front Suspension, Removal
and Installation).
• Front strut and spring assem-
blies.
• CHECK and INSTALL newsuspension components as
necessary.
REFER to: Lower Arm (204-01
Front Suspension, Removal
and Installation).
• Damaged front suspension
lower arm(s).
• GO toPinpoint Test C.
• Load-levelling shock absorbers.
• Vehicle lean
Pinpoint Tests
PINPOINT TEST A : DRIFT LEFT OR RIGHT
DETAILS/RESULTS/ACTIONS
TEST CONDITIONS
WARNING: To avoid personal injury due to the loss of vehicle control, the inspection should
be carried out by two people to maintain safe driving conditions. Adequate grip should
G1080717en2008.50 Kuga8/2011
204-00- 5
Suspension System - General Information
204-00- 5
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Page 1163 of 2057

DETAILS/RESULTS/ACTIONS
TEST CONDITIONS
A6: SWAP THE FRONT RIGHT-HAND WHEEL AND TIRE ASSEMBLY
1 Raise and support the vehicle. REFER to: (100-
02 Jacking and Lifting)
Jacking (Description and Operation),
Lifting (Description and Operation).
– Swap the front right-hand wheel and tire assembly with the rear left-hand wheel and
tire assembly.
– Road test the vehicle.
• Does the vehicle drift?
zYe s GO to A7.
zNoThe concern has been corrected.
A7: INSTALL NEW TIRES
NOTE: Install new tires only once.
1Install new tires to the four road wheels. TEST
the system for normal operation.
• Does the vehicle drift?
zYe s Verify possible sources, refer to the Symptom
Chart.
zNoThe concern has been corrected.
PINPOINT TEST B : EXCESSIVE NOISE
DETAILS/RESULTS/ACTIONS
TEST CONDITIONS
B1: INSPECT ALL STRUT AND SPRING ASSEMBLY AND SHOCK ABSORBER MOUNTING BOLTS
AND NUTS
1 Inspect the strut and spring assembly and shock
absorber mounting bolts and nuts.
• Are the mounting bolts or nuts loose or broken?
zYe s TIGHTEN or INSTALL new suspension
mounting bolts.
REFER to: Specifications (204-01 Front
Suspension, Specifications).
zNo
GO to B2.
G1080717en2008.50 Kuga8/2011
204-00- 8
Suspension System - General Information
204-00- 8
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DETAILS/RESULTS/ACTIONS
TEST CONDITIONS
4 Carry out the Strut or Shock Absorber Testing
component test in this procedure.
• Are any of the strut and spring assemblies or shock absorber components damaged?
zYe s
INSTALL new components as necessary.
REFER to:
Front Strut and Spring Assembly (204-01 Front
Suspension, Removal and Installation),
Spring (204-02 Rear Suspension, Removal and
Installation).
zNo
REINSTALL the strut and spring assemblies
or shock absorbers. GO to C1.
PINPOINT TEST C : VEHICLE LEAN
DETAILS/RESULTS/ACTIONS
TEST CONDITIONS
C1: VEHICLE LEAN
1 Detach the load levelling shock absorbers from
the wheel knuckles.
• Does the vehicle lean?
zYe s Install new rear springs.
REFER to: Spring(204-02 Rear Suspension,
Removal and Installation).
TEST the system for normal operation.
zNo
CARRY OUT the Load-Levelling Shock
Absorber Component Test in this section.
Component Tests
Raise and support the vehicle. REFER to: (100-02
Jacking and Lifting)
Jacking (Description and Operation),
Lifting (Description and Operation).
Ball Joint Inspection
1. Firmly grasp the outer end of the suspension
lower arm and try to move it up and down,
watching and feeling for any movement. Free
movement will usually be accompanied by an
audible "click''. There should be no free
movement. 2. If there is any free movement install a new lower
arm.
REFER to: Lower Arm (204-01 Front
Suspension, Removal and Installation).
G1080717en2008.50 Kuga8/2011
204-00- 12
Suspension System - General Information
204-00- 12
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Page 1337 of 2057

SECTION 206-00 Brake System - General Information
VEHICLE APPLICATION:2008.50 Kuga
PA G E
CONTENTS
SPECIFICATIONS
206-00-2
Specifications ........................................................................\
..............................................
206-00-2
Front Brake Disc Specification ........................................................................\
................
206-00-2
Rear Disc Brake Specification ........................................................................\
................
DESCRIPTION AND OPERATION 206-00-3
Brake System (Overview) ........................................................................\
...........................
206-00-3
Brake System ........................................................................\
.............................................
DIAGNOSIS AND TESTING 206-00-4
Brake System ........................................................................\
.............................................
206-00-4
Inspection and Verification ........................................................................\
..........................
206-00-4
Road Test ........................................................................\
...................................................
206-00-10
Pinpoint Tests ........................................................................\
.............................................
206-00-17
Component Tests ........................................................................\
........................................
206-00-17
Brake System Check ........................................................................\
..................................
206-00-17
Brake Booster Functional Test ........................................................................\
....................
GENERAL PROCEDURES 206-00-20
(12 221 0)
Brake Disc Runout Check ........................................................................\
......
206-00-20
Check ........................................................................\
.........................................................
206-00-22
Component Bleeding ........................................................................\
..................................
206-00-27
Brake System Bleeding ........................................................................\
..............................
206-00-32
(12 154 0;
12 154 4)
Brake System Draining and Filling
.................................................................
206-00-35
Brake System Pressure Bleeding ........................................................................\
...............
206-00-1
Brake System - General Information
206-00- 1
.
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Action
Possible Sources
Symptom
• FILL the reservoir. CHECK thebrake and clutch system for
leaks including brake fluid in
the brake booster.
• Low brake fluid level.
• Pedal goes down fast
• REPAIR the leak. CHECK theentire hydraulic system. FILL
and BLEED the brake system.
REFER to: (206-00 Brake
System - General Information)
Brake System Bleeding (General Procedures),
Brake System Pressure Bleeding (General Proced-
ures),
Component Bleeding (General
Procedures).
• Leak in the hydraulic system.
• CHECK for leaks. BLEED thebrake system. REFER to: (206-
00 Brake System - General
Information)
Brake System Bleeding (General Procedures),
Brake System Pressure Bleeding (General Proced-
ures),
Component Bleeding (General
Procedures).
• Air in the system.
• CARRY OUT a brake discrunout check.
• Brake disc “brake knock back”
(Brake pads push the brake
caliper piston back into the
brake caliper. Caused by
excessive brake disc lateral
runout or loose wheel bear-
ings.)
• INSTALL new brake shoes orbrake pads.
REFER to: Brake Pads (206-03
Front Disc Brake, Removal
and Installation).
• Worn brake shoes or brake
pads.
• GO toPinpoint Test A.
• Worn brake master cylinder
piston cups or scored cylinder
bore.
G1058975en2008.50 Kuga8/2011
206-00- 7
Brake System - General Information
206-00- 7
DIAGNOSIS AND TESTING
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