remote control FORD MUSTANG MACH-E 2021 User Guide

KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. With the admin key in the vehicle, fully
press the brake pedal and press the
push button start.
2. Access the vehicle drawer on the touchscreen.
3. Press
SETTINGS.
4. Press
Vehicle.
5. Press
Locks.
6. Press and hold the OK button until the
system reset confirmation appears.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor. Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key or authorized phone
within
3 ft (1 m) of your vehicle, gently
press the touchpad on the door window
trim to unlock and open the door.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless EntryE334831

Opening the Liftgate with Passive
Key (If Equipped)
Press the exterior liftgate release button
inside of the liftgate handle. The liftgate
unlocks and opens. See Opening the
Liftgate From Outside Your Vehicle
(page
94).
Locking the Doors With your remote control or authorized
phone within
3 ft (1 m) of your vehicle,
touch the lock icon on the door window
trim to lock the door. The keyless entry
system requires a brief delay to
authenticate your device. Note:
The door activation switch flashes
one time to indicate the vehicle locks.
Note: Do not use the outside door handle
as a roof cargo strap.
Double Locking
With your remote control or authorized
phone within
3 ft (1 m) of your vehicle,
touch the lock icon twice within three
seconds to double lock your vehicle.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless EntryE316256 E334918

Hints:
•
Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access. USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless Entry KeypadE333628

Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure you fully close the liftgate
to prevent cargo from falling out.
CLOSING THE HANDS-FREE
LIFTGATE
Make sure you have the authorized device
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area. 3. The liftgate closes.
Avoid the following actions when using the
hands-free opening feature:
•
Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle. Detection Zones
The detection area is in the center of the
rear bumper.
Note:
Allow the power system to close the
liftgate. Manually pushing the liftgate may
activate the system ’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
STOPPING THE LIFTGATE
MOVEMENT
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by
doing any of the following:
• Pressing the outside liftgate control
button.
• Pressing the inside liftgate control
button.
• Pressing the liftgate button on the
remote control twice.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE300799 E312361

PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-
THEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note:
Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-
THEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle. HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
•
If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

WHAT IS THE BATTERY BACKUP
ALARM
The battery backup alarm is an additional
alarm system that has its own battery and
horn. It is designed to detect if the vehicle
battery or the battery backup alarm is
disconnected.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when there is
not a key in your vehicle.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
•
Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm. Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
Access the vehicle drawer on the
touchscreen.
1. Press SETTINGS.
2. Press
Vehicle.
3. Press
Alarm System.
4. Press
Motion sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
Access the vehicle drawer on the
touchscreen.
1. Press
SETTINGS.
2. Press
Vehicle.
3. Press
Alarm System.
4. Press
Ask on Exit.
5. Press a setting.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

SECURITY – FREQUENTLY ASKED
QUESTIONS
What should I do if there is any
potential alarm problem with my
vehicle?
Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable
to start with a correctly coded key? Have your vehicle checked as soon as
possible.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

SWITCHING ALL OF THE
INTERIOR LAMPS ON AND OFF
The lamps turn on under the following
conditions:
•
You open any door.
• You press a button on the remote
control.
• You press the all lamps on button on
the overhead console. Press to switch all interior lamps
on or off.
SWITCHING THE FRONT
INTERIOR LAMPS ON AND OFF The front interior lamp switches are on the
overhead console.
Note:
The position of each button on the
overhead console depends on your vehicle.
Individual Map Lamps Press to switch the left-hand
individual dome lamp on and off.
Press to switch the right-hand
individual dome lamp on and off. SWITCHING THE REAR
INTERIOR LAMPS ON AND OFF
The rear interior lamps may be above the
rear seat or above the rear windows.
Press to switch the lamps on or
off.
Note: If you switch the rear lamps on
through the overhead console, you cannot
switch them off with the rear lamp switch.
INTERIOR LAMP FUNCTION
WHAT IS THE INTERIOR LAMP
FUNCTION
The interior lamp function switches the
courtesy and door lamps on or off.
SWITCHING THE INTERIOR LAMP
FUNCTION ON AND OFF Press to switch the interior lamp
function on and off.
Note: The indicator lamp illuminates amber
when the door function is off.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Interior Lighting E281230 E262193 E281231

OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury. WARNING:
When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings. Press the window control switch
to open the window. Lift the
window control switch to close
the window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door.
To reduce wind noise or pulsing noise when
one window is open, slightly open the
opposite window.
One-Touch Open
Fully press the window control switch and
release it. Press again or lift it to stop the
window.
One-Touch Close
Fully lift the window control switch and
release it. Press again or lift it to stop the
window.
Resetting One-Touch Close
Carry out all steps within 30 seconds of
starting the sequence.
1. Close the window. 2. Press and hold the window control
switch until the window is fully open.
Keep the window control switch
pressed for a few seconds.
3. Lift and hold the window control switch
until the window is fully closed. Keep
the window control switch held for a
few seconds.
4. Press and hold the window control switch until the window is fully open.
Keep the window control switch
pressed for a few seconds.
5. Lift and hold the window control switch
until the window is fully closed. Keep
the window control switch held for a
few seconds.
Note: Repeat the procedure if the window
does not close when you use one-touch.
GLOBAL OPENING AND
CLOSING
WHAT IS GLOBAL OPENING AND
CLOSING
You can use the remote control to open
the windows with the ignition off.
USING GLOBAL OPENING
1. Press and release the unlock button on
the remote control.
2. Press and hold the unlock button on the remote control.
3. Release the button when the windows
start to open.
Press the lock or the unlock button on the
remote control to stop global opening.
Note: You can use global opening for a
short period of time when you unlock your
vehicle using the remote control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Windows

SWITCHING GLOBAL OPENING ON
AND OFF
1. Access the vehicle drawer on the
touchscreen.
2. Press Settings.
3. Press
Vehicle.
4. Press
Windows.
5. Switch
Remote Open on or off.
USING GLOBAL CLOSING WARNING:
When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings.
1. Press and hold the lock button on the remote control.
2. Release the button when the windows
start to close.
Press the lock or the unlock button on the
remote control to stop global closing.
Note: Bounce-back is on during global
closing. See
What Is Window
Bounce-Back (page 114).
SWITCHING GLOBAL CLOSING ON
AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
Settings.
3. Press
Vehicle.
4. Press
Windows.
5. Switch
Remote Close on or off. WINDOW BOUNCE-BACK
WHAT IS WINDOW BOUNCE-BACK
The window stops and reverses if it detects
an obstruction when closing.
OVERRIDING WINDOW BOUNCE-
BACK
WARNING:
If you override
bounce-back, the window does not
reverse if it detects an obstacle. Take
care when closing the windows to avoid
personal injury or damage to your
vehicle.
1. Close the window until it reaches the point of resistance and let it reverse.
2. Lift and hold the window control switch
within two seconds to override
bounce-back and close the window.
Bounce-back is now disabled and you
can close the window manually.
Note: The window goes past the point of
resistance and you can fully close it.
Note: If the window does not close, have
your vehicle checked as soon as possible.
LOCKING THE REAR WINDOW
CONTROLS Press the window control switch
to lock or unlock the rear window
controls. It illuminates when you
lock the rear window controls.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Windows