ignition FORD MUSTANG MACH-E 2021 Owners Manual

Note:
Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, FordPass Connect Settings and
de-authorizes previously authorized users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode.
Note: Once the system detects a valid
Phone as a Key, the temporary passcode
displays in both the touchscreen and mobile
app. If the system does not detect a valid
Phone as a Key, it prompts you to enter your
Backup Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode on the keyless entry keypad
to unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet
Mode on the touchscreen. Once the system
detects an authorized Phone as a Key, it
disables. If the system does not detect a
valid Phone as a Key, it prompts you to
enter your Backup Start Passcode. Once
validated, Valet Mode disables.
USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition button. If the system does not detect
a valid Phone as a Key, a message
appears and the system prompts you
for your Backup Start Passcode. Note:
Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup
Start Passcode, a message alerts you
to start your vehicle.
5. Press the brake pedal and the ignition button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of
trying to enter a Backup Start Passcode,
resetting a current passcode or entering
an incorrect Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system
allows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone
as a Key?
The touchscreen shows the Phone as
a Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the FordPass app,
a control button appears on the home
screen of the FordPass app.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key

Opening the Liftgate with Passive
Key (If Equipped)
Press the exterior liftgate release button
inside of the liftgate handle. The liftgate
unlocks and opens. See Opening the
Liftgate From Outside Your Vehicle
(page
94).
Locking the Doors With your remote control or authorized
phone within
3 ft (1 m) of your vehicle,
touch the lock icon on the door window
trim to lock the door. The keyless entry
system requires a brief delay to
authenticate your device. Note:
The door activation switch flashes
one time to indicate the vehicle locks.
Note: Do not use the outside door handle
as a roof cargo strap.
Double Locking
With your remote control or authorized
phone within
3 ft (1 m) of your vehicle,
touch the lock icon twice within three
seconds to double lock your vehicle.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless EntryE316256 E334918

Hints:
•
Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access. USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless Entry KeypadE333628

HOW DOES EASY ENTRY AND
EXIT WORK
This feature moves the driver seat
rearward up to 2 in (5 cm) when you switch
the ignition off. The driver seat returns to
its previous position when you switch the
ignition on.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
1. Press Settings on the touchscreen.
2. Press
Vehicle.
3. Select
Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Easy Entry and Exit

PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTI-
THEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note:
Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTI-
THEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle. HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
•
If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

WHAT IS THE BATTERY BACKUP
ALARM
The battery backup alarm is an additional
alarm system that has its own battery and
horn. It is designed to detect if the vehicle
battery or the battery backup alarm is
disconnected.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when there is
not a key in your vehicle.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
•
Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm. Note:
Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
Access the vehicle drawer on the
touchscreen.
1. Press SETTINGS.
2. Press
Vehicle.
3. Press
Alarm System.
4. Press
Motion sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
Access the vehicle drawer on the
touchscreen.
1. Press
SETTINGS.
2. Press
Vehicle.
3. Press
Alarm System.
4. Press
Ask on Exit.
5. Press a setting.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury. WARNING:
When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings. Press the window control switch
to open the window. Lift the
window control switch to close
the window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door.
To reduce wind noise or pulsing noise when
one window is open, slightly open the
opposite window.
One-Touch Open
Fully press the window control switch and
release it. Press again or lift it to stop the
window.
One-Touch Close
Fully lift the window control switch and
release it. Press again or lift it to stop the
window.
Resetting One-Touch Close
Carry out all steps within 30 seconds of
starting the sequence.
1. Close the window. 2. Press and hold the window control
switch until the window is fully open.
Keep the window control switch
pressed for a few seconds.
3. Lift and hold the window control switch
until the window is fully closed. Keep
the window control switch held for a
few seconds.
4. Press and hold the window control switch until the window is fully open.
Keep the window control switch
pressed for a few seconds.
5. Lift and hold the window control switch
until the window is fully closed. Keep
the window control switch held for a
few seconds.
Note: Repeat the procedure if the window
does not close when you use one-touch.
GLOBAL OPENING AND
CLOSING
WHAT IS GLOBAL OPENING AND
CLOSING
You can use the remote control to open
the windows with the ignition off.
USING GLOBAL OPENING
1. Press and release the unlock button on
the remote control.
2. Press and hold the unlock button on the remote control.
3. Release the button when the windows
start to open.
Press the lock or the unlock button on the
remote control to stop global opening.
Note: You can use global opening for a
short period of time when you unlock your
vehicle using the remote control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Windows

WHAT IS THE REAR
OCCUPANT ALERT SYSTEM
The rear occupant alert system monitors
vehicle conditions and notifies you to check
for rear seat occupants when you switch
the ignition off.
HOW DOES THE REAR
OCCUPANT ALERT SYSTEM
WORK
The system monitors when rear doors have
been opened and closed to indicate the
potential presence of an occupant in the
rear seat.
A message displays in the information and
entertainment display screen and an
audible warning sounds when you switch
the ignition off after any of the following
conditions have been met:
•
A rear door is opened or closed while
the ignition is on.
• You switch the ignition on within 15
minutes of a rear door opening and
closing.
• You switch the ignition on within 15
minutes of the alert having displayed
or sounded.
REAR OCCUPANT ALERT
SYSTEM PRECAUTIONS WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
REAR OCCUPANT ALERT
SYSTEM LIMITATIONS
The system does not detect the presence
of objects or passengers in the rear seat.
It monitors when rear doors are opened
and closed.
Note: It is possible to receive an alert when
there is no rear seat occupant, but alert
conditions are met.
Note: It is possible to receive no alert when
there is an occupant in the rear seat, if alert
conditions are not met. For example, if a rear
seat occupant does not enter the vehicle
through a rear door.
Note: The audible warning does not sound
when the front door is opened before you
switch the ignition off.
SWITCHING REAR OCCUPANT
ALERT SYSTEM ON AND OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle.
3. Switch
Rear Occupant Alert on or off.
Note: The default setting is on.
Note: Performing a master reset causes the
system to switch on again.
Semiannual Reminder
(If Equipped)
When you switch the system off, a
message appears every six months as a
reminder that the system is off. You can
switch the system back on or leave it off.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Rear Occupant Alert System
(If Equipped)

1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See Capacities and
Specifications (page 344).
BRAKE FLUID SPECIFICATION
See
Brake Fluid Specification (page 346). BRAKES –
TROUBLESHOOTING
BRAKES – WARNING LAMPS If the ABS indicator illuminates
when you are driving, this
indicates a malfunction. Your
vehicle continues to have normal braking
without the anti-lock braking system
function. See an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. The brake indicator momentarily
illuminates when you switch the
ignition on to confirm the lamp
is functional. It may also illuminate when
you apply the parking brake and the
ignition is on. If it illuminates when your
vehicle is moving, make sure the parking
brake is disengaged. If the parking brake
is disengaged, this indicates low brake fluid
level or a brake system fault. See an
authorized dealer.
BRAKES – FREQUENTLY ASKED
QUESTIONS
Is occasional brake noise normal
Occasional brake noise is normal. If a
metal-to-metal, continuous grinding
or continuous squeal sound is present,
the brake linings could be worn-out.
Have the system checked by an
authorized dealer.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing BrakesE170684 E270480

Detection Issues Can Occur:
When driving on a different line
than the vehicle in front.
A
With vehicles that edge into your
lane. The system can only detect
these vehicles once they move
fully into your lane.
B
There may be issues with the
detection of vehicles in front
when driving into and coming out
of a bend or curve in the road.
C
In these cases, the system may brake late
or unexpectedly.
If something hits the front end of your
vehicle or damage occurs, the
radar-sensing zone could change. This
could cause missed or false vehicle
detection. Optimal system performance requires a
clear view of the road by the
windshield-mounted camera.
Optimal performance may not occur if:
•
The camera is blocked.
• There is poor visibility or lighting
conditions.
• There are bad weather conditions.
SWITCHING ADAPTIVE
CRUISE CONTROL ON AND OFF
The cruise controls are on the steering
wheel. See Visual Search (page 25).
Switching Adaptive Cruise Control
On Press the button to activate the
system. When the system
activates, the set speed is equal
to whichever is greater, the current vehicle
speed, or 15 mph when in imperial units or
20 km/h when in metric units. If the speed
is too low, or other conditions are not
correct for adaptive cruise control
activation, the system enters standby
mode. When you are below 15 mph when
in imperial units or 20 km/h when in metric
units, adaptive cruise control does not
activate unless you are following another
vehicle.
The indicator, current gap setting and set
speed appear in the instrument cluster
display.
Switching Adaptive Cruise Control
Off Press the button when the
system is in standby mode or
switch the ignition off.
Note: When you switch the system off, the
set speed clears.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Adaptive Cruise ControlE71621 E144529 E144529