FORD SUPER DUTY 2009 2.G Navigation System Manual

ORDERING MAP, NAVIGATION SOFTWARE AND GRACENOTE
UPDATE DVDS
If you wish to order a replacement or additional map, or an updated
DVD, please contact Ford Customer Service.
• In USA: 1 (800) 392–3673
• In Canada: 1 (800) 565–3673.
• In Mexico: 1 (800) 719–8466
SYSTEM SOFTWARE UPDATES
NAVTEQ offers system software updates for purchase. You can call
1-800-NAVMAPS or go to www.navteq.com. You will need to specify the
make and model of you vehicle in order to determine if a map update is
available. CD song/artist/title/album art database updates (CDDB) are
available. There is no charge for the data, however, there is a nominal
shipping and materials fee. Mapping updates will be available yearly.
CDDB database updates are complimentary when a map update is
purchased.
MAP DATA DVD END-USER LICENSE TERMS
The data (“Data”) is provided for your personal, internal use only and
not for resale. It is protected by copyright, and is subject to the following
terms and conditions which are agreed to by you, on the one hand, and
(Licensee). (“Licensee”) and its licensors (including their licensors and
suppliers) on the other hand. Such licensors include NAVTEQ North
America, LLC. Without limiting the foregoing, you agree that NAVTEQ
North America, LLC shall have the right to enforce these Terms directly
against you. 2004 NAVTEQ. All rights reserved. The Data for areas of
Canada includes information taken with permission from Canadian
authorities, including: Her Majesty the Queen in Right of Canada, 
Queen’s Printer for Ontario, Canada Post Corporation, Geobase .
TERMS AND CONDITIONS
Personal use only: You agree to use this Data together with your FLM
navigation system for solely personal, non commercial purposes for
which you were licensed, and not for service bureau, time-sharing or
other similar purposes. Accordingly, but subject to the restrictions set
forth in the following paragraphs, you may copy this Data only as
necessary for your personal use to (i) view it, and (ii) save it, provided
that you do not remove any copyright notices that appear and do not
modify the Data in any way. You agree not to otherwise reproduce copy,
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
109

modify, decompile, disassemble or reverse engineer any portion of this
Data, and may not transfer or distribute it in any form, for any purpose,
except to the extent permitted by mandatory laws.
Restrictions: Except where you have been specifically licensed to do so
by (Licensee), and without limiting the preceding paragraph, you may
not (a) use this Data with any products, systems, or applications
installed or otherwise connected to or in communication with vehicles,
capable of vehicle navigation, positioning, dispatch, real time route
guidance, fleet management or similar applications; or (b) with or in
communication with any positioning devices or any mobile or
wireless-connected electronic or computer devices, including without
limitation cellular phones, palmtop and handheld computers, pagers, and
personal digital assistants or PDAs.
No warranty: This Data is provided to you “as is,” and you agree to use
it at your own risk. (Licensee) and its licensors (and their licensors and
suppliers) make no guarantees, representations or warranties of any
kind, express or implied, arising by law or otherwise, including but not
limited to, content, quality, accuracy, completeness, effectiveness,
reliability, fitness for a particular purpose, usefulness, use or results to be
obtained from this Data, or that the Data or server will be uninterrupted
or error-free.
Disclaimer of warranty: (Licensee) and its licensors (including their
licensors and suppliers) disclaim any warranties, express or implied, of
quality, performance, merchantability, fitness for a particular purpose or
non infringement. Some States, Territories and Countries do not allow
certain warranty exclusions, so to that extent the above exclusion may
not apply to you.
Disclaimer of liability: (Licensee) and its licensors (including their
licensors and suppliers) shall not be liable to you: in respect of any
claim, demand or action, irrespective of the nature of the cause of the
claim, demand or action alleging any loss, injury or damages, direct or
indirect, which may result from the use or possession of the information;
or for any loss of profit, revenue, contracts or savings, or any other
direct, indirect, incidental, special or consequential damages arising out
of your use of or inability to use this information, any defect in the
information, or the breach of these terms or conditions, whether in an
action in contract or tort or based on a warranty, even if (Licensee) or
its licensors have been advised of the possibility of such damages. Some
States, Territories and Countries do not allow certain liability exclusions
or damages limitations, so to that extent the above may not apply to you.
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
110

Export control:You agree not to export from anywhere any part of the
Data provided to you or any direct product thereof except in compliance
with, and with all licenses and approvals required under, applicable
export laws, rules and regulations.
Termination for Breach or Bankruptcy: (Licensee) and its licensors,
including NAVTEQ, may terminate this Agreement if you breach any of
its terms. Upon any such termination, you shall immediately cease your
use of the Data and return all copies thereof to LICENSEE or NAVTEQ,
as instructed. (Licensee) and its licensors also may terminate this
Agreement in the event that you (i) fail to pay license fees due for the
Data, or (ii) if any of the following events occur affecting you: (a)
voluntary bankruptcy or application for bankruptcy; (b) involuntary
bankruptcy or application for bankruptcy not discharged within sixty
(60) days; (c) appointment of receiver for all or a portion of your assets;
or (d) any assignment for the benefit of creditors.
Entire agreement: These terms and conditions constitute the entire
agreement between (Licensee) (and its licensors, including their
licensors and suppliers) and you pertaining to the subject matter hereof,
and supersedes in their entirety any and all written or oral agreements
previously existing between us with respect to such subject matter.
Governing law: The above terms and conditions shall be governed by
the laws of the Illinois, without giving effect to (i) its conflict of laws
provisions, or (ii) the United Nations Convention for Contracts for the
International Sale of Goods, which is explicitly excluded. You agree to
submit to the jurisdiction of Illinois for any and all disputes, claims and
actions arising from or in connection with the Data provided to you
hereunder.
FCC COMPLIANCE
Changes or modifications not approved by Ford Lincoln Mercury could void
user’s authority to operate the equipment. This equipment has been tested
and found to comply with the limits with the Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to consult the dealer or an
experienced radio/TV technician for help.
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
111

GRACENOTE COPYRIGHT
CD and music — related data from Gracenote, Inc., copyright
 2000–2007 Gracenote. Gracenote Software, copyright2000–2007
Gracenote. This product and service may practice one or more of the
following U.S. Patents #5,987,525; #6,061,680; #6,154,773, #6,161,132,
#6,230,192, #6,230,207, #6,240,459, #6,330,593, and other patents issued
or pending. Some services supplied under license from Open Globe, Inc.
for U.S. Patent: #6,304,523.
Gracenote and CDDB are registered trademarks of Gracenote. The
Gracenote logo and logotype, and the Powered by Gracenotelogo are
trademarks of Gracenote.
GRACENOTE END USER LICENSE AGREEMENT (EULA)
This device contains software from Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608 (“Gracenote”).
The software from Gracenote (the “Gracenote Software”) enables this
device to do disc and music file identification and obtain music-related
information, including name, artist, track, and title information
(“Gracenote Data”) from online servers (“Gracenote Servers”), and to
perform other functions. You may use Gracenote Data only by means of
the intended End User functions of this device
This device may contain content belonging to Gracenote’s providers. If
so, all of the restrictions set forth herein with respect to Gracenote Data
shall also apply to such content and such content providers shall be
entitled to all of the benefits and protections set forth herein that are
available to Gracenote.
You agree that you will use the content from Gracenote (“Gracenote
Content”), Gracenote Data, the Gracenote Software, and Gracenote
Servers for your own personal, non-commercial use only. You agree not
to assign, copy, transfer or transmit the Gracenote Content, Gracenote
Software or any Gracenote Data (except in a Tag associated with a music
file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive licenses to use the Gracenote Content,
Gracenote Data, the Gracenote Software, and Gracenote Servers will
terminate if you violate these restrictions. If your licenses terminate, you
agree to cease any and all use of the Gracenote Content, Gracenote Data,
the Gracenote Software, and Gracenote Servers. Gracenote, respectively,
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
112

reserve all rights in Gracenote Data, the Gracenote Software, and the
Gracenote Servers and Gracenote Content, including all ownership rights.
Under no circumstances will either Gracenote become liable for any
payment to you for any information that you provide, including any
copyrighted material or music file information. You agree that Gracenote
may enforce its respective rights, collectively or separately, under this
agreement against you, directly in each company’s own name.
Gracenote uses a unique identifier to track queries for statistical
purposes. The purpose of a randomly assigned numeric identifier is to
allow Gracenote to count queries without knowing anything about who
you are. For more information, see the web page at www.gracenote.com
for the Gracenote Privacy Policy
THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA
AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.”
NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF
ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR
GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND
SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR
CONTENT FROM THE COMPANIES’ RESPECTIVE SERVERS OR, IN THE
CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE
THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE
THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE
SOFTWARE OR GRACENOTE SERVERS ARE ERROR-FREE OR THAT
THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE
SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL
DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE
FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT
ANY TIME. GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS
THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE
WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST
REVENUES FOR ANY REASON WHATSOEVER.
 Gracenote 2007
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
113

PRINCIPLES OF GPS
Your system directs you based on information derived from global
positioning satellites, road maps stored on the hard disk drive, sensors in
your vehicle and the desired destination. The system compiles all
necessary information to guide you to your selected destination. Space
satellites determine the vehicle’s current location and transmit position
and time signals to your car. If the vehicle has been parked for a long
period of time, the navigation function may be temporarily unresponsive.
The navigation system will operate reliably again once GPS reception is
available for a few minutes.
LIMITED GPS RECEPTION
System performance may be adversely affected if GPS reception is
interrupted or interference occurs over a distance of several miles. The
following are possible causes for GPS reception being interrupted. If the
vehicle is:
• In multi-story parking garages
• In tunnels and under bridges
• Inside or in between buildings
• By forests or tree-lined avenues
• In heavy rain showers and thunderstorms
• In valleys and in mountainous regions
• Roads under cliffs
Ensure that you do not have any metal objects on the dashboard and
that if your windows are tinted, they use non-metal tinting instead of
metal oxide tinting. Both of these factors can also interrupt GPS
reception.
SYSTEM LIMITATIONS
Cold temperature start: When operating the system below 32° F
(0°C), the display screen requires a 2–3 minutes warm-up time to
achieve maximum brightness.
Other conditions: When calculating a route, the system doesn’t take
into consideration any of the following conditions:
• Traffic Conditions
• Weather Conditions
• Driving Habits
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
114

•Construction Zones
• New Roads
Note: The system can consider traffic and construction conditions if the
data is available through SIRIUS Travel Link (if activated) and the
feature setting is enabled. (SIRIUS Travel Link is only available in the
U.S. Check with your authorized dealer for availability.)
CLEANING THE DISPLAY
Clean the display with a clean soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour/spray alcohol onto the display. Do not
use detergent or any type of solvent to clean the display.
GLOSSARY OF TERMS
Autoplay: With Autoplay turned ON, SYNC allows you to listen to music
which has already been randomly indexed during the indexing process.
With Autoplay turned off, the chosen music will not begin to play until
all of the music has been indexed by SYNC. Depending on the size of the
material, this may take a few minutes.
Bluetooth enabled cellular phone: Any cellular phone which has the
Bluetooth wireless technology which will enable the phone to connect
with SYNC and exchange information wirelessly.
Comp: Compression
Dest: Destination
Digital media player / USB Device: This is a generic term used to
signify any of the following media devices: iPod , Zune™, “Plays from
device” players, and most USB drives (thumb drives, flash drives, PEN
drives, etc.)
Discoverable mode: A mode which allows other Bluetoothenabled
devices to find your Bluetoothenabled device.
Discovery mode: A mode which allows your Bluetoothenabled device
to search for other ‘discoverable’ Bluetoothenabled devices.
DSP: Digital Signal Processing
ETA : Estimated Time of Arrival
FCC: Federal Communications Commission
GPS: Global Positioning System
In-band ringing: This is a phone dependent feature. If your Bluetooth
enabled cellular phone supports this feature, SYNC can play your ring
tone during incoming calls.
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
115

Indexing:A process in which SYNC builds a voice recognition grammar
for the media content of your digital media player. While indexing, SYNC
will play already indexed media if Autoplay is on. However, voice
recognition is not available for the media until the indexing process is
complete.
Metadata: Descriptive tags embedded in your digital media which
provide SYNC with information such as ARTIST, ALBUM, GENRE and
TRACK.
Pairing: To use your Bluetoothenabled cellular phone with SYNC, you
must go through a pairing (bonding) process. “Pairing” is a special
process used when two devices connect for the first time. The pairing
process is used to generate a link key that is used for authentication
purposes during subsequent Bluetoothconnections between the two
devices.
PIN (Personal Identification number): This six digit number
(sometimes referred to as a passkey) will be shown in the radio display
during the pairing process with your Bluetoothenabled device. You do
not need to write down this number as it will only be used for that
specific pairing procedure.
POI: Point(s) Of Interest
PROV: Province
PTY: Program Type
RDS: Radio Data System
SAT: Satellite Radio
SCV: Speed Compensated Volume
Smart Speller: Feature that provides a number of available candidates
matching partial input entered by the user.
Touchscreen: A touch-sensitive screen that lets the user make choices
by touching icons or graphical buttons on the screen.
Waypoint: An intermediate stop or destination before the final
destination.
FREQUENTLY ASKED QUESTIONS (FAQS)
How do I turn off the Navigation System?
Press and hold the Volume control for at least 3 seconds.
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
116

How do I hear the navigation voice prompts?
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback settings’ tab on the touchscreen.
3. Press + to increase or — to decrease the voice volume levels.
How do I recover after accidental language re-set?
1. Press the MENU hard button on the navigation system.
2. Select the ‘Feedback settings’/Retour/Reaccion tab on the touchscreen.
3. Press the ‘English’/Anglais/Ingles button to reset language to English.
4. Press the ‘Spanish’/Espanol/Espanol button to reset language to
Spanish.
5. Press the ‘French’/Francais/Frances button to reset language to
French.
Or, you can also turn vehicle off to restart system. Then from the
DISCLAIMER screen, select the desired language before pressing ‘Agree’.
TROUBLESHOOTING
Symptoms Possible Cause Action
Focus Error System unable to play reproduced disc. Contact your dealer.
Bad Disc Disc was inserted upside down or thesystem is unable to
read the information in the disc. The mechanism will
automatically eject disc.
Track Error The system is unable to reproduce a corruptMP3 file. The system will skip
the corrupted track.
Invalid Disc Detected Dirty CD/DVD or unsupported format Wipe the CD/DVD with
a dry, soft cloth from
the center to the outer edge of the disc.
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
117

Symptoms Possible Cause Action
Address not found/
Address range does
not exist. Show the
midpoint of the street?
(Popup window) The house number
entered is not
registered in the database. Press NO and enter a
valid number for the specified street, or
press YES to view the middle point of the street.
Navigation Fault. A
system fault has been
detected that may
cause the navigation
to perform abnormally.
Please contact your
dealership. (Popup
window) System hardware or
software error Contact your dealer.
Error. PINs did not
match. Please re-enter.
(Popup window) A different PIN was
entered to unlock the
system for valet mode. Press OK and try
entering PIN again. If unable, contact your dealer.
I nvalid PIN. Please
Re-enter. (Popup
window) System does not
recognize PIN as valid. Press OK and enter
different PIN to lock the system.
2009 Centerstack (ng1)
Supplement
USA (fus)
General Information
118