FORD SUPER DUTY 2011 3.G Owners Manual

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
DEF or Diesel Exhaust Fluid is available at most Ford or Lincoln
Mercury Dealers. To locate a local dealer you may do so via the following
options: via the internet www.dealerconnection.com , or call the Ford
Roadside Assistance center at 1-800-241-3673 or via the Department of
Energy’s website to find other retailers
http://www.afdc.energy.gov/afdc/locator/def.
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Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located in the
passenger’s footwell. Remove the
panel cover to access the fuses.
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To remove the fuse panel cover, pull
the panel toward you. When the
clips of the panel disengage, let the
panel fall easily.
To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
WARNING:Always disconnect the battery before servicing high
current fuses.
Always replace the cover to the passenger compartment fuse
panel before reconnecting the battery.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Not used (spare)
2 15A Upfitter relay #4
3 30A Not used (spare)
4 10A Telescoping mirror switch, Interior
lights, Hood lamp
5 20A Moon roof
6 5A Driver seat module
7 7.5A Driver seat switch, Driver lumbar
motor
8 10A Power mirror switch
9 10A Upfitter relay #3
10 10A Run/accessory relay, Customer
access feed
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
223341
42
43
44
45
34
35
36
37
23
24
25
26
27
283846
394729
32
40
31
30
48
49
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
11 10A Instrument cluster
12 15A Interior lighting, Lighted running
board lamps
13 15A Right turn signals and brake
lamps, Right trailer tow (TT) stop
turn relay
14 15A Left turn signals and brake lamps,
Left TT stop turn relay
15 15A High-mounted stop lamps, Backup
lamps, TT backup relay
16 10A Right low beam headlamp
17 10A Left low beam headlamp
18 10A Keypad illumination, Passive
anti-theft indicator (PATS),
Powertrain control module
(PCM), Brake shift interlock
19 20A Subwoofer
20 20A Power door locks
21 10A Brake on/off switch
22 20A Horn
23 15A Not used (spare)
24 15A Steering wheel control module,
Diagnostic connector, Satellite
radio module, Power fold mirror
relay, Remote keyless entry
25 15A Not used (spare)
26 5A Steering wheel control module
27 20A Amplifier
28 15A Ignition switch
29 20A SYNC, GPS module, Radio
faceplate
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
30 15A Parking lamp relay, TT parking
lamp relay
31 5A Trailer brake controller (brake
signal), Customer access
32 15A Moon roof, Auto dimming mirrors,
Power invertor, Driver and
passenger door lock switch
illumination
33 10A Restraint control module
34 10A Not used (spare)
35 5A Select shift switch, Reverse park
aid module, Trailer brake control
module
36 10A Fuel tank select switch
37 10A PTC heater
38 10A Radio faceplate
39 15A High beam headlamps
40 10A Parking lamps (in mirrors), Roof
marker lamps
41 7.5A Passenger airbag deactivation
indicator
42 5A Not used (spare)
43 10A Wiper relay
44 10A Upfitter switches
45 5A Not used (spare)
46 10A Climate control
47 15A Fog lamps, Fog lamp indicator (in
switch)
48 30A Circuit
BreakerPower windows switch, Power
rear sliding window switch
49 Relay Delayed accessory
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Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 Relay Blower motor
2 — Not used
3 Relay Urea heaters
4 — Not used
5 Relay Rear window defroster
6 — Not used
7 40A* Rear window defroster
8 30A* Passenger seat
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
9 30A* Driver seat
10 — Not used
11 — Not used
12 — Not used
13 — Not used
14 — Not used
15 Diode Fuel pump
16 — Not used
17 15A** Heated mirror
18 — Not used
19 — Not used
20 — Not used
21 — Not used
22 30A* Trailer tow electric brake
23 40A* Blower motor
24 — Not used
25 30A* Wipers
26 30A* Trailer tow park lamps
27 25A* Urea heaters
28 — Buss bar
29 Relay Trailer tow park lamps
30 Relay A/C clutch
31 Relay Wipers
32 — Not used
33 15A** Vehicle power (VPWR) 1
34 15A** VPWR 2 (diesel engine)
20A** VPWR 2 (gas engine)
35 10A** VPWR 3
36 15A** VPWR 4 (diesel engine)
20A** VPWR 4 (gas engine)
37 10A** VPWR 5 (diesel engine)
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