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"BROWSE"
"All video podcasts" *
"Album <name>"
"All videos"*
"All albums"
"Artist <name>"
"All artists"
"Audiobook <name>"
"All audiobooks"
"Author <name>"
"All authors"
"Composer <name>"
"All composers"
"Folder <name>"
"All folders"
"Genre <name>"
"All genres"
"Playlist <name>"
"All movies" *
"Podcast <name>"
"All music videos" *
"TV show <name>"*
"All playlists"
"Video <name>"*
"All podcasts"
"Video playlist <name>"*
"All songs"
"Video podcast <name>"*
"All TV shows" *
"Help"
"All video playlists" *
* These commands are only available in USB mode and are device-dependent.
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod®,
Zune ™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC. It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as Unknown.
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Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cellular
phone.
To access, press the lower left
corner on the touchscreen, then
select the BT Stereo tab.
Bluetooth Audio Voice Commands If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say "Next song", "Pause", "Play"
or "Previous song".
PHONE Message
Item
Phone
A
Quick Dial
B
Phonebook
C
History
D
Messaging
E
Settings
F Hands-free calling is one of the main
features of SYNC®. Once you pair your cell
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cell phone
’s
functionality.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
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•
Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone ’s
compatibility, see your cell phone ’s user
manual and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca. Pairing Your Cell Phone for the
First Time WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note:
Put the transmission in position P.
Turn on your vehicle ignition and the radio.
Touch the upper left corner of the touchscreen: Action and Description
Message
Add phone Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On
and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
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Pairing Subsequent Cell Phones
Note:
Move the gearshift lever to park (P).
Switch your vehicle ignition and the radio
on. Make sure that Bluetooth is set to
On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
To pair a subsequent cell phone, select: Action and Description
Message
Phone
Settings
BT Devices Select
SYNC and a six-digit PIN appears on your device.
Add Device
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Making Calls Press the voice button and when
prompted say:
Voice command
Call <name>
dial [[a] number] To end the call or exit phone
mode, press and hold the phone
button. Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available. To accept the call, select:
Message
Accept
Note: You can also accept the call by
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To reject the call, select:
Message
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on the
touchscreen to select from the following
options:
Phone
Touch this button to access the
on-screen numerical pad to enter a
number and place a call. During an
active call, you can also choose to: Message
Mute the call
Put the call on hold
Turn on the privacy feature
Join two calls
End the call
Quick Dial
Select and call contacts stored in your
phonebook contacts and call history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phonebook. The system places the entries
in alphabetical categories summarized at
the top of the screen. To turn on contact picture settings, if
your device supports this feature,
select: Message
Phone
Settings
Manage Phonebook
Download photos from Phonebook
On
Certain smartphones may support
transferring street addresses when listed
with phonebook contact information. If
your cell phone supports this feature, you
can select and use these addresses as
destinations and save them as favorites.
History
After you connect your Bluetooth-enabled
cell phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note: This is a cell phone-dependent
feature. If your cell phone does not support
downloading call history using Bluetooth,
SYNC keeps track of calls made with the
SYNC system.
Messaging
Send text messages using the touchscreen.
See Text messaging later in this section.
Settings
Touch this button to access various phone
settings, for example turning Bluetooth on
and off, managing your phonebook and
more. See
Phone settings later in this
section.
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Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3.1 mph (5 km/h).
Note: SYNC does not download read text
messages from your cell phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, for
example LOL.
Touch the top left corner of the display,
then select: Message
Phone
Messaging
Then any of the following: Message
Listen (speaker icon)
Dial
Send Text
View
Delete
Composing a Text Message
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over
3.1 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
To compose and send a text message, select: Action and Description
Message
Phone
Messaging Enter a cell phone number or choose from your phonebook.
Send Text
Allows you to customize the pre-defined message or create
a message on your own.
Edit Text
Sends the message as it is.
Send
You can then preview the message, verify
the recipient as well as update the
message list, and send it to a connected
device, for example a USB drive.
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Text Message Options
Message
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there
early.
I’m outside.
I’ll call you when I get there.
OK
Yes
No
Thanks Message
Stuck in traffic.
Call me later.
LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3.1 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an
audible tone sounds and the screen
displays a pop-up with the caller name
and ID, if supported by your cell phone.
You can select: Action and Description
Message
To view the text message.
View
For SYNC to read the
message to you.
Listen
To call the contact.
Dial
To exit the screen.
Ignore
Phone Settings
To enter the phone settings menu select: Action and Description
Message
Phone
Settings
Then any of the
following: Connect, disconnect, add or delete a device, as well as save
it as a favorite.
Bluetooth Devices
To turn Bluetooth off or on.
Bluetooth
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Action and Description
Message
If you want all calls to go directly to your voicemail and not
ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
Do Not Disturb
Turn the 911 Assist feature on and off. See Information
(page 346).
911 Assist
Select the ring tone you want to hear when you receive a call.
Choose from possible system ring tones, your currently paired
cell phone’s ring tone, a beep, text-to-speech or a silent
notification.
Phone Ringer
Select a text message notification, if supported by your cell
phone. Choose from possible system alert tones, text-to-
speech or silent.
Text Message Notifica-
tion
If your cell phone is compatible, use this screen to adjust your
internet data connection. Select to make your connection
profile with the personal area network or to turn off your
connection. You can also choose to adjust your settings or
have the system always connect, never connect when
roaming or query on connect. Press
? for more information.
Internet Data Connection
To access features such as automatic phonebook download,
re-download your phonebook, add contacts from your cell
phone as well as delete or upload your phonebook.
Manage Phonebook
To have the system alert you when your cell phone is in
roaming mode.
Roaming Warning
Phone Voice Commands Press the voice button and when
prompted say any of the following:
Voice command
Call
call (someone | [[a] name])
Call <name> at home
Call <name> at work Voice command
Call <name> on cell
Call <name> on other
Call voicemail
dial [[a] number]
Do not disturb off
Do not disturb on
Forward text messages 1
Go to hands free
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Voice command
1
(hold call off | take call off hold)
1
(hold call [on] | (put | place) call on
hold)
1
join (call | calls)
Listen to text message <#>
Listen to text messages
2
Messages
1
mute [call] [on]
Pair phone
1
Privacy on
Read text message
Reply to text messages
(turn ringer off | silent mode [on]) Voice command
(turn ringer on | silent mode off) 1
(mute [call] off | Unmute [call])
Help
1 These commands are only available
during an active call.
2 If you say messages, see the following
additional commands. Voice command
Call
Forward text messages
Listen to text message <#>
Listen to text messages
Reply to text messages
Help
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Message
Item
SYNC Services
A
Travel Link
B
Alerts
C
Calendar
D
SYNC-Applications
E
Under the information menu, you can
access the following features: Message
SYNC Services
Travel Link
Alerts
Calendar
SYNC-Applications If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab.
SYNC Services (If Equipped,
United States Only)
Note: SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation. Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Phone (page 339).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
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