FORD TRANSIT CONNECT 2019 Owners Manual

2019
FORD TRANSIT CONNECT
Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2018
All rights reserved.
Part Number: CG3739en 201804 20180409084652
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State
of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine
except as necessary, service your vehicle in a
well-ventilated area and wear gloves or wash your
hands frequently when servicing your vehicle. For
more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
Perchlorate .......................................................
13
Ford Credit ........................................................
13
Replacement Parts Recommendation ........................................................................\
....
13
Special Notices ...............................................
14
Mobile Communications Equipment ........................................................................\
....
15
Export Unique Options ................................
15
Environment
Protecting the Environment .......................
16
At a Glance
Instrument Panel Overview ........................
17
Child Safety
General Information ......................................
18
Installing Child Restraints ...........................
19
Booster Seats .................................................
26
Child Restraint Positioning ........................
28
Child Safety Locks ........................................
30
Seatbelts
Principle of Operation ..................................
32
Fastening the Seatbelts ..............................
33
Seatbelt Height Adjustment .....................
35
Seatbelt Warning Lamp and Indicator Chime ............................................................
36
Seatbelt Reminder .......................................
36
Child Restraint and Seatbelt Maintenance ...............................................
38
Seatbelt Extension .......................................
38
Personal Safety System ™
Personal Safety System ™.........................
39 Supplementary Restraints
System
Principle of Operation .................................
40
Driver and Passenger Airbags ...................
41
Front Passenger Sensing System ...........
42
Side Airbags ....................................................
45
Driver Knee Airbag ........................................
46
Safety Canopy ™...........................................
46
Crash Sensors and Airbag Indicator .......
47
Airbag Disposal .............................................
48
Automatic Crash Notification System
911 Assist ..........................................................
49
Keys and Remote Controls
General Information on Radio Frequencies ..................................................
51
Remote Control - Vehicles With: Keyless Entry and Push Button Start ..................
51
Remote Control - Vehicles With: Remote Flip Key ..........................................................
54
Replacing a Lost Key or Remote Control ........................................................................\
..
55
Passive Key Backup Position ....................
55
MyKey ™
Principle of Operation .................................
56
MyKey Settings ..............................................
56
Creating a MyKey - Vehicles Without: Push Button Start .....................................
57
Creating a MyKey - Vehicles With: Push Button Start .................................................
57
Programming a MyKey ................................
58
Clearing All MyKeys .....................................
60
Checking MyKey System Status .............
60
Using MyKey With Remote Start Systems .........................................................
61
MyKey Troubleshooting - Vehicles Without: Push Button Start ...................
61
MyKey Troubleshooting - Vehicles With: Push Button Start ......................................
61
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Doors and Locks
Locking and Unlocking
................................63
Sliding Door ....................................................
66
Keyless Entry ...................................................
67
Liftgate
Manual Liftgate .............................................
69
Security
Passive Anti-Theft System ........................
70
Anti-Theft Alarm ............................................
72
Steering Wheel
Adjusting the Steering Wheel ...................
74
Wipers and Washers
Windshield Wipers ........................................
75
Autowipers .......................................................
75
Windshield Washers ....................................
76
Rear Window Wiper and Washers ...........
77
Lighting
General Information .....................................
78
Lighting Control .............................................
78
Autolamps .......................................................
79
Instrument Lighting Dimmer .....................
79
Headlamp Exit Delay ..................................
80
Automatic High Beam Control ................
80
Front Fog Lamps ............................................
81
Cornering Lamps ............................................
81
Direction Indicators ......................................
82
Interior Lamps ................................................
82
Windows and Mirrors
Power Windows - Vehicles With: Rear Power Windows .......................................
83
Power Windows - Vehicles With: One-Touch Open Driver Window .......
84
Global Opening .............................................
84
Exterior Mirrors ...............................................
84Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror ...............
85
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ...............
85
Sun Shades .....................................................
85
Instrument Cluster
Gauges ..............................................................
87
Warning Lamps and Indicators ...............
88
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Clock ..................................................................
94
Trip Computer ................................................
94
Personalized Settings .................................
94
Information Messages ................................
94
Climate Control
Manual Climate Control ...........................
108
Automatic Climate Control .....................
109
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ................................
111
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
112
Rear Passenger Climate Controls ...........
112
Heated Windshield .......................................
113
Heated Rear Window ..................................
113
Heated Exterior Mirrors ...............................
113
Cabin Air Filter ................................................
113
Seats
Sitting in the Correct Position ..................
115
Head Restraints .............................................
115
Manual Seats ..................................................
117
Power Seats ...................................................
119
Rear Seats - Short Wheelbase ...............
120
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Rear Seats - Long Wheelbase, Vehicles
With: Second Row Dual Captain Chairs
........................................................................\
.124
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating .........................................................
127
Heated Seats ................................................
130
Auxiliary Power Points
Auxiliary Power Points ................................
131
Cigar Lighter ....................................................
131
Wireless Accessory Charging ..................
132
Storage Compartments
Cup Holders ...................................................
133
Overhead Console .......................................
133
Starting and Stopping the Engine
General Information ...................................
134
Ignition Switch ..............................................
134
Push Button Ignition Switch ....................
135
Starting a Gasoline Engine .......................
137
Starting a Flex Fuel Engine ......................
140
Starting a Diesel Engine ............................
142
Switching Off the Engine ..........................
144
Engine Block Heater ...................................
144
Unique Driving Characteristics
Auto-Start-Stop ..........................................
146
Fuel and Refueling
Safety Precautions .....................................
148
Fuel Quality - Diesel ...................................
148
Fuel Quality - Gasoline ...............................
151
Fuel Quality - E85 ........................................
152
Fuel Filler Funnel Location .......................
153
Running Out of Fuel ....................................
153
Refueling .........................................................
154Fuel Consumption
.......................................
157
Engine Emission Control
Emission Law ................................................
158
Catalytic Converter .....................................
159
Selective Catalytic Reductant System ........................................................................\
160
Diesel Particulate Filter .............................
163
Transmission
Automatic Transmission - 6-Speed Automatic Transmission ......................
169
Automatic Transmission - 8-Speed Automatic Transmission ........................
171
Brakes
General Information ....................................
173
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
174
Parking Brake .................................................
174
Hill Start Assist .............................................
174
Traction Control
Principle of Operation ................................
176
Using Traction Control ...............................
176
Stability Control
Principle of Operation .................................
177
Using Stability Control ...............................
178
Parking Aids
Principle of Operation ................................
179
Rear Parking Aid ...........................................
179
Front Parking Aid ..........................................
181
Side Sensing System .................................
183
Active Park Assist ........................................
184
Rear View Camera .......................................
192
Cruise Control
Principle of Operation ................................
195
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Using Cruise Control
...................................195
Using Adaptive Cruise Control ...............
196
Driving Aids
Speed Limiter ...............................................
202
Driver Alert ....................................................
203
Lane Keeping System ...............................
205
Blind Spot Information System ............
209
Cross Traffic Alert .........................................
211
Eco Mode ........................................................
213
Steering ...........................................................
215
Pre-Collision Assist .....................................
215
Load Carrying
Luggage Anchor Points ..............................
221
Rear Under Floor Storage .........................
221
Cargo Nets .....................................................
222
Roof Racks and Load Carriers ................
224
Load Limit ......................................................
225
Towing
Towing a Trailer ...........................................
230
Trailer Sway Control ....................................
231
Recommended Towing Weights ............
231
Essential Towing Checks .........................
233
Transporting the Vehicle ..........................
236
Towing the Vehicle on Four Wheels ......
237
Driving Hints
Breaking-In ....................................................
238
Reduced Engine Performance ...............
238
Economical Driving ....................................
238
Cold Weather Precautions ......................
239
Driving Through Water ..............................
239
Floor Mats ......................................................
239
Roadside Emergencies
Roadside Assistance ..................................
241
Hazard Flashers ...........................................
242Fuel Shutoff
..................................................
242
Jump Starting the Vehicle .......................
243
Post-Crash Alert System .........................
245
Towing Points ...............................................
245
Customer Assistance
Getting the Services You Need ..............
247
In California (U.S. Only) ...........................
248
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
249
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
250
Getting Assistance Outside the U.S. and Canada .......................................................
250
Ordering Additional Owner's Literature ........................................................................\
252
Reporting Safety Defects (U.S. Only) ........................................................................\
252
Reporting Safety Defects (Canada Only) ........................................................................\
252
Fuses
Fuse Box Locations ....................................
254
Fuse Specification Chart .........................
254
Changing a Fuse .........................................
260
Maintenance
General Information ...................................
261
Opening and Closing the Hood ..............
261
Under Hood Overview - 1.5L Duratorq-TDCi Diesel ............................
262
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
263
Under Hood Overview - 2.5L ..................
264
Engine Oil Dipstick - 1.5L Duratorq-TDCi Diesel ..........................................................
265
Engine Oil Dipstick - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel/2.5L ..................
266
Engine Oil Check .........................................
266
Oil Change Indicator Reset ......................
267
Engine Cooling Fan - Gasoline ...............
267
Engine Cooling Fan - Diesel ....................
268
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Engine Coolant Check
..............................268
Automatic Transmission Fluid Check ........................................................................\
.
272
Brake Fluid Check ........................................
272
Washer Fluid Check ....................................
273
Changing the 12V Battery .........................
273
Checking the Wiper Blades .....................
275
Changing the Front Wiper Blades .........
275
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate ..........
275
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors ......
276
Adjusting the Headlamps ........................
276
Changing a Bulb ..........................................
278
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel ............................
283
Changing the Engine Air Filter - 2.5L ....
283
Drive Belt Routing - 1.5L Duratorq-TDCi Diesel ..........................................................
284
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
284
Drive Belt Routing - 2.5L ..........................
285
Vehicle Care
Cleaning Products ......................................
286
Cleaning the Exterior .................................
287
Waxing ............................................................
288
Cleaning the Windows and Wiper Blades ........................................................................\
289
Cleaning the Interior ..................................
289
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
290
Cleaning Leather Seats .............................
291
Repairing Minor Paint Damage .............
292
Cleaning the Wheels .................................
292
Vehicle Storage ............................................
292
Wheels and Tires
General Information ..................................
295
Tire Sealant and Inflator Kit ...................
296Tire Care
..........................................................
301
Using Winter Tires .......................................
315
Using Snow Chains .....................................
315
Tire Pressure Monitoring System ...........
316
Changing a Road Wheel ..........................
320
Tire Pressures ...............................................
324
Lug Nuts .........................................................
325
Capacities and Specifications
Engine Specifications - 1.5L Duratorq-TDCi Diesel ............................
327
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
328
Engine Specifications - 2.5L ...................
329
Motorcraft Parts - 1.5L Duratorq-TDCi Diesel ..........................................................
330
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
331
Motorcraft Parts - 2.5L ..............................
332
Vehicle Identification Number ...............
333
Vehicle Certification Label ......................
334
Transmission Code Designation - 6-Speed Automatic Transmission
........................................................................\
334
Transmission Code Designation - 8-Speed Automatic Transmission
........................................................................\
335
Capacities and Specifications - 1.5L Duratorq-TDCi Diesel ............................
335
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....
340
Capacities and Specifications - 2.5L ........................................................................\
345
Bulb Specification Chart .........................
350
Audio System
General Information ..................................
352
Audio Unit - Vehicles Without: SYNC 3 ........................................................................\
353
Audio Unit - Vehicles With: SYNC 3 .....
356
AM/FM Radio - Vehicles Without: SYNC 3 ....................................................................
358
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Audio Unit Clock and Date Displays -
Vehicles Without: SYNC 3 ...................358
Connecting a Bluetooth Device - Vehicles Without: SYNC 3 ...................
358
Satellite Radio .............................................
359
Streaming Bluetooth Audio - Vehicles Without: SYNC 3 ......................................
361
Playing Media From a USB Device - Vehicles Without: SYNC 3 ....................
361
USB Port - Vehicles Without: SYNC 3 ........................................................................\
362
Using Voice Recognition ..........................
362
SYNC™ 3
General Information ..................................
363
Home Screen ................................................
372
Using Voice Recognition ...........................
372
Entertainment ..............................................
377
Phone ..............................................................
379
Navigation ......................................................
381
Apps ................................................................
385
Settings ..........................................................
386
SYNC™ 3 Troubleshooting ....................
400
Accessories
Accessories ....................................................
412
Ford Protect
Ford Protect ...................................................
414
Scheduled Maintenance
General Maintenance Information .......
416
Normal Scheduled Maintenance ..........
419
Special Operating Conditions Scheduled Maintenance ............................................
422
Scheduled Maintenance Record ..........
424
Appendices
Electromagnetic Compatibility .............
434
End User License Agreement ................
436Declaration of Conformity - Vehicles
Without: SYNC 3 .....................................
461
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
462
Declaration of Conformity - Vehicles With: Wireless Accessory Charging
........................................................................\
462
Type Approvals ...........................................
464
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents