headlamp FORD TRANSIT CONNECT 2020 Owner's Manual

Direction Indicator
1.
Turn the bulb holder counterclockwise
and remove it.
Note: You cannot separate the bulb from
the bulb holder.
Headlamp Low Beam 1. Remove the cover.
2.
Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb by pulling it straight out.
Note: Do not touch the glass of the bulb. Headlamp High Beam
1. Remove the cover.
2.
Turn the bulb holder counterclockwise
and remove it.
Note: Do not touch the glass of the bulb.
Side Direction Indicator 1. Turn the lamp clockwise and remove
it.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Maintenance1
E165475 1
3
2
E171013 1
3
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E171014 1
E165495

Specification
Name
Motorcraft® Professional Strength Carpet &
Upholstery Cleaner / Nettoyant professionnel pour
sellerie et moquette Motorcraft® (Canada)
ZC-54 (U.S. & Canada) -
Motorcraft® Spot and Stain Remover (U.S.)
(Canada)
ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Motorcraft® Premium Glass Cleaner / Nettoie-vitres
de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-
Motorcraft® Wheel and Tire Cleaner (U.S.)
Motorcraft® Wheel and Tire Cleaner / Nettoyant
pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover. •
Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Vehicle Care

Materials
Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials Specification
Name
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
BULB SPECIFICATION CHART Power (Watt)
Specification
Lamp
21/5
W21/5W.
Rear lamp and stoplamp.
55
H11.
Cornering lamps.
24
PY24W.
Front direction indicator.
55
H11.
Front fog lamp.
5
W5W.
Front position lamp. 1
5
W5W.
Side marker lamp.
55
H11.
Headlamp low beam.
55
H9.
Headlamp high beam.
35
D3S.
Headlamp low beam and high beam. 2
5
W5W.
Side direction indicator.
5
W5W.
License plate lamp. 3
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

Power (Watt)
Specification
Lamp
LED.
LED.
License plate lamp. 4
21
WY21W.
Rear direction indicator.
16
921.
Reversing lamp.
1 Front position lamps are also available as LED lamps.
2 Vehicles with HID headlamps.
3 Vehicles with rear cargo doors.
4 Vehicles with Liftgate.
LEDs are not serviceable. If a LED fails have your vehicle checked as soon as possible.
Interior Lamps Power (Watt)
Specification
Lamp
6
W6W.
Luggage compartment lamp.
10
Festoon.
Cargo area lamp. 1
6
W6W.
Map reading lamp.
1 If your vehicle has LED cargo area lamps they are not serviceable. If a LED fails have
your vehicle checked as soon as possible.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

9
911 Assist............................................................52
A
A/C See: Climate Control.......................................... 114
About 911 Assist
..............................................52
About This Manual...........................................7
ABS See: Brakes............................................................ 181
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................425
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control...........204
Active Park Assist.........................................193 Using Active Park Assist.................................. 194
Adjusting the Headlamps.........................287 Horizontal Aim Adjustment........................... 288
Vertical Aim Adjustment................................. 287
Adjusting the Steering Wheel....................78
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue............................................................. 293
See: Changing the Engine Air Filter - 2.5L.................................................................... 294
Alarm See: Anti-Theft Alarm........................................ 76
AM/FM Radio - Vehicles Without: SYNC 3
.......................................................................372
Selecting a Radio Source................................ 372
Anti-Theft Alarm
............................................76
Alarm System........................................................ 76
Arming the Alarm.................................................. 77
Disarming the Alarm............................................ 77
Full Guard and Reduced Guard....................... 76
Triggering the Alarm............................................ 76
Appendices...................................................446 Apps..................................................................397
Using Apps on an Android Device...............398
Using Apps on an iOS Device....................... 398
Using Mobile Navigation on an Android Device............................................................... 398
At a Glance........................................................18
Audible Warnings and Indicators.............96 Airbag Secondary Warning Audible
Warning.............................................................. 96
Automatic Transmission Audible Warning.............................................................. 96
Door Ajar Audible Warning............................... 96
Fasten Seatbelt Audible Warning.................. 97
Headlamps On Audible Warning.................... 97
Key in Ignition Audible Warning...................... 97
Parking Brake On Audible Warning................97
Audio System
................................................367
General Information.......................................... 367
Audio Unit Clock and Date Displays - Vehicles Without: SYNC 3......................373
Adjusting the Clock........................................... 373
Audio Unit - Vehicles With: SYNC 3.......371 Adjusting the Volume........................................ 371
Changing Radio Stations................................. 371
Pausing or Playing Media................................ 372
Seek Down and Previous Track Button................................................................ 372
Seek Up and Next Track Button.................... 371
Sound Settings.................................................... 372
Switching the Audio Unit On and Off..........371
Switching the Screen On and Off................372
Audio Unit - Vehicles Without: SYNC 3
......................................................................368
Adjusting the Volume...................................... 369
Changing Radio Stations................................ 369
Pausing or Playing Media................................. 371
Returning to the Previous Screen................370
Scrolling Through the Menu Options.........370
Seek Down and Previous Track Button............................................................... 370
Seek Up and Next Track Button................... 370
Selecting a Menu Option................................ 370
Selecting Media................................................. 369
Selecting the Radio.......................................... 369
Sound Settings.................................................... 371
Switching the Audio Unit On and Off........368
Switching the Screen On and Off.................371
System Settings.................................................. 371
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Using a Cell Phone..............................................
371
Autolamps........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control........................115 Directing Air to the Footwell Air Vents........116
Directing Air to the Instrument Panel Air
Vents................................................................... 116
Directing Air to the Windshield Air Vents................................................................... 116
Setting the Blower Motor Speed................... 116
Setting the Temperature.................................. 116
Switching Auto Mode On and Off.................115
Switching Maximum Cooling On and Off........................................................................\
. 115
Switching Maximum Defrost On and Off........................................................................\
. 115
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Switching the Recirculated Air On and Off........................................................................\
. 115
Automatic High Beam Control.................84 Automatic High Beam Control Information
Messages........................................................... 86
Automatic High Beam Indicator.................... 86
Overriding Automatic High Beam Control................................................................ 86
Switching Automatic High Beam Control On or Off............................................................. 85
Automatic Transmission - 6-Speed Automatic Transmission
.........................176
Brake Shift Interlock........................................... 176
Selector Lever Positions................................... 176
SelectShift™........................................................ 176
Automatic Transmission - 8-Speed Automatic Transmission.........................178
Brake Shift Interlock.......................................... 178
Selector Lever Positions................................... 178
SelectShift™........................................................ 178
Automatic Transmission Fluid Check.............................................................282
Auto-Start-Stop
............................................152
Information Messages...................................... 153
Principle of Operation....................................... 152
Replacing the Battery........................................ 153
Switching the System On and Off................153 Using Auto-Start-Stop.....................................
152
Autowipers........................................................79 Settings................................................................... 80
Auxiliary Power Points................................136 12 Volt DC Power Point..................................... 136
B
Battery See: Changing the 12V Battery..................... 284
Blind Spot Information System..............216 ........................................................................\
........... 216
Switching the System On and Off...............218
System Errors....................................................... 218
Using the Blind Spot Information System................................................................ 217
BLIS See: Blind Spot Information System...........216
Bonnet Lock See: Opening and Closing the Hood..........270
Booster Seats..................................................30 Types of Booster Seats...................................... 30
Brake Fluid Check
........................................283
Brakes................................................................181 General Information........................................... 181
Breaking-In.....................................................247
Bulb Specification Chart
..........................360
C
Cabin Air Filter................................................119
Capacities and Specifications - 1.5L EcoBlue........................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 349
Diesel Exhaust Fluid......................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 350
Washer Reservoir............................................... 348
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex
Fuel................................................................350
Air Conditioning System................................... 351
Automatic Transmission................................. 354
Brake System...................................................... 353
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Engine.....................................................................
351
Fuel Tank............................................................... 353
Grease.................................................................... 354
Locks...................................................................... 354
Washer Reservoir............................................... 353
Capacities and Specifications - 2.5L.................................................................355
Air Conditioning System................................. 355
Automatic Transmission................................. 359
Brake System...................................................... 358
Engine.................................................................... 356
Fuel Tank.............................................................. 358
Grease................................................................... 360
Locks...................................................................... 359
Washer Reservoir............................................... 358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net............................................... 230
Removing the Net.............................................. 232
Car Wash See: Cleaning the Exterior............................... 297
Catalytic Converter
......................................166
On-Board Diagnostics System..................... 166
Changing a Bulb..........................................288 Central High Mounted Brake Lamp............292
Front Fog Lamps................................................. 291
Headlamp............................................................ 289
Interior Lamps..................................................... 292
License Plate Lamp.......................................... 292
Rear Lamps........................................................... 291
Side Direction Indicator.................................. 290
Changing a Fuse
..........................................269
Fuse Types........................................................... 269
General Information......................................... 269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330 Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 330
Stowing the Flat or Spare Tire...................... 334
Changing the 12V Battery
.........................284
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter - 2.5L
................................................................294
Changing the Front Wiper Blades.........285 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades
.....................285
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety
.......................................................21
General Information............................................. 21
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cigar Lighter
...................................................136
Cleaning Leather Seats..............................301
Cleaning Products
.......................................296
Cleaning the Exterior..................................297 Cleaning the Headlamps................................ 297
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 298
Under Hood......................................................... 298
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
Cleaning the Interior...................................299 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 299
Instrument Cluster Screens, LCD Screens and Radio Screens...................................... 300
Leather Interior.................................................. 300
Mirrors................................................................... 300
Rear Windows.................................................... 300
Seatbelts.............................................................. 299
Storage Compartments, Cup Holders and Ashtrays............................................................ 301
Suede Micro Fiber Fabric............................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades...........................................................299
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Ford Protect...................................................426
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 427
Ford Protect Extended Service Plans (U.S. Only).................................................................. 426
Front Fog Lamps............................................86 Front Fog Lamp Indicator................................. 86
Switching the Front Fog Lamps On or Off........................................................................\
. 86
Front Parking Aid..........................................189 Front Parking Aid Information
Messages........................................................... 191
Object Distance Indicator............................... 190
Front Passenger Sensing System............45
Front Wiper Blades See: Changing the Front Wiper Blades......285
Fuel and Refueling.......................................154
Fuel Consumption
........................................163
Advertised Capacity.......................................... 163
Fuel Economy...................................................... 163
Fuel Filler Funnel Location........................159
Fuel Quality - Diesel....................................154 Biodiesel................................................................ 156
Diesel Fuel Additives ......................................... 157
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 154
Fuel Quality - E85........................................158 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 158
Switching Between E85 and Gasoline............................................................ 159
Fuel Quality - Gasoline...............................157 Choosing the Right Fuel................................... 157
Fuel Shutoff....................................................251 Ignition Switch..................................................... 251
Keyless Starting................................................... 251
Fuse Box Locations
.....................................263
Engine Compartment Fuse Box................... 263
Passenger Compartment Fuse Box............263
Fuses................................................................263
Fuse Specification Chart..........................264 Engine Compartment Fuse Box................... 264Passenger Compartment Fuse Box............267
G
Gauges...............................................................93 Engine Coolant Temperature Gauge............94
Fuel Gauge.............................................................. 93
Information Display............................................. 93
Gearbox See: Transmission............................................... 176
General Information on Radio Frequencies...................................................54
General Maintenance Information.......428 Multi-Point Inspection..................................... 430
Owner Checks and Services.......................... 429
Protecting Your Investment........................... 428
Why Maintain Your Vehicle?......................... 428
Why Maintain Your Vehicle at Your Dealership?..................................................... 428
Getting Assistance Outside the U.S. and Canada.........................................................259
Getting the Services You Need...............256 Away From Home.............................................. 256
Global Opening
..............................................90
H
Handbrake See: Parking Brake............................................. 182
Hazard Flashers
.............................................251
Headlamp Adjusting See: Adjusting the Headlamps..................... 287
Headlamp Exit Delay....................................84
Headrest See: Head Restraints......................................... 120
Head Restraints
............................................120
Adjusting the Head Restraint.......................... 121
Heated Exterior Mirrors
................................119
Heated Rear Window...................................118
Heated Seats..................................................135
Heated Windshield.......................................118
Heating See: Climate Control.......................................... 114
Hill Start Assist..............................................182 Switching the System On and Off...............183
Using Hill Start Assist....................................... 183
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control.................................116
Defogging or Clearing the Windshield of Thin Ice................................................................ 117
Defogging the Side Windows in Cold Weather.............................................................. 117
General Hints........................................................ 116
Quickly Cooling the Interior.............................. 117
Recommended Settings for Cooling............117
Recommended Settings for Heating............117
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control.............................................................117
Defogging or Clearing the Windshield of Thin Ice............................................................... 118
Defogging the Side Windows in Cold Weather.............................................................. 118
General Hints......................................................... 117
Quickly Cooling the Interior............................. 118
Quickly Heating the Interior.............................. 117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
Hints on Driving With Anti-Lock Brakes............................................................182
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood..........270
Horn.....................................................................78
I
Ignition Switch
...............................................139
Starting the Engine............................................ 140
Switching the Ignition Off............................... 139
Switching the Ignition On................................ 140
Switching the Ignition to Accessory Mode................................................................... 139
In California (U.S. Only).............................257
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................100
Active Park Assist.............................................. 100
Adaptive Cruise Control.................................... 101
Alarm........................................................................\
101
Automatic High Beam Control...................... 102
Auto-Start-Stop................................................. 102Blind Spot Information and Cross Traffic
Alert Systems.................................................. 103
Brake System....................................................... 103
Doors and Locks................................................. 104
Driver Alert............................................................ 104
Engine..................................................................... 104
Fuel System.......................................................... 105
Headlamps........................................................... 105
Hill Start Assist.................................................... 105
Lane Keeping System....................................... 105
Maintenance........................................................ 106
MyKey...................................................................... 107
Parking Aid............................................................ 107
Parking Brake....................................................... 108
Pre-Collision Assist........................................... 108
Rear Window Lock............................................. 108
Remote Control.................................................. 108
Selective Catalytic Reductant System.............................................................. 109
Stability Control.................................................... 111
Starting System..................................................... 111
Steering System.................................................... 111
Tire Pressure Monitoring System................... 112
Transmission......................................................... 112
Wireless Accessory Charging.......................... 113
Installing Child Restraints...........................23 Child Restraints..................................................... 23
Using Lap and Shoulder Belts......................... 23
Using Lower Anchors and Tethers for Children (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................83
Instrument Panel - LHD................................19
Instrument Panel - RHD...............................18
Interior Lamps
.................................................88
Courtesy Lamp..................................................... 88
Reading Lamps..................................................... 88
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror..................91
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror..................91
Introduction.........................................................7
J
Jump Starting the Vehicle........................252 Connecting the Jumper Cables.................... 252
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Jump Starting......................................................
253
Preparing Your Vehicle..................................... 252
Removing the Jumper Cables....................... 253
K
Keyless Entry....................................................70
Disabled Keys.......................................................... 71
General Information............................................ 70
Locking and Unlocking the Doors with the Key Blade............................................................ 72
Locking Your Vehicle........................................... 70
Passive Key............................................................. 70
Unlocking Your Vehicle........................................ 71
Keys and Remote Controls.........................54
L
Lane Keeping System..................................212 Lane Keeping System Display........................ 214
Lane Keeping System Messages.................. 216
Lane Keeping System Settings...................... 213
Lane Keeping System Warning Lamps and Indicators.......................................................... 215
Switching Lane Keeping System On or Off........................................................................\
213
Liftgate...............................................................73
Lighting Control..............................................82 Headlamp Flasher............................................... 83
High Beams............................................................ 82
Parking Lamps...................................................... 82
Lighting
..............................................................82
General Information............................................ 82
Load Carriers See: Roof Racks and Load Carriers.............232
Load Carrying
................................................229
Load Limit.......................................................233
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 233
Locking and Unlocking................................66 Autolock.................................................................. 68
Autounlock............................................................. 68
Emergency Locking with the Key................... 68
Locking and Unlocking the Doors From Inside................................................................... 66Locking and Unlocking the Doors with the
Key Blade............................................................ 67
Opening the Double Rear Doors.................... 66
Opening the Double Rear Doors From Inside................................................................... 69
Remote Control.................................................... 66
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 67
Unlocking the Doors with the Interior Door Handles............................................................... 67
Luggage Anchor Points.............................229
Lug Nuts See: Changing a Road Wheel....................... 330
Lug Nuts
..........................................................335
M
Maintenance..................................................270 General Information......................................... 270
Manual Climate Control
..............................114
Directing Air to the Footwell Air Vents.........114
Directing Air to the Instrument Panel Air
Vents.................................................................... 114
Directing Air to the Windshield Air Vents.................................................................... 114
Setting the Blower Motor Speed................... 114
Setting the Temperature................................... 115
Switching Maximum Cooling On and Off........................................................................\
. 114
Switching Maximum Defrost On and Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 114
Switching the Climate Control On and Off........................................................................\
. 114
Switching the Recirculated Air On and Off........................................................................\
. 114
Manual Liftgate
...............................................73
Closing the Liftgate.............................................. 73
Opening the Liftgate........................................... 73
Unlocking the Liftgate......................................... 73
Manual Seats
..................................................122
Adjusting the Lumbar Support...................... 123
Adjusting the Seat Backrest........................... 123
Adjusting the Seat Height................................ 123
Moving the Seat Backward and Forward.............................................................. 122
Single Passenger Seat...................................... 123
496
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index