battery GENESIS GV60 2023 Workshop Manual

4-25
04
Charging stopped. Check the cable
connection
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This warning message is displayed
when charging is stopped because the
charging connector is not correctly
connected to the charging inlet
In this case, separate the charging
connector and re-connect it and check
whether there is any problem (external
damage, foreign substances, etc.) with
the charging connector and charging
inlet.
If the same problem occurs when
charging the vehicle with a replaced
charging cable or genuine Genesis
portable charger, have your vehicle
inspected by an authorized retailer of
Genesis Branded products.
Check regenerative brakes
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These warning messages are displayed
when the regenerative brake system
does not work properly.
In this case, have the vehicle inspected
by an authorized retailer of Genesis
Branded products.
Low EV battery
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When the high voltage battery level
reaches below approximately 12 %, this
warning message is displayed.
The warning light on the instrument
cluster (
) will turn ON simultaneously.
Charge the high voltage battery
immediately.

4-26
Instrument Cluster
Charge immediately. Power limited
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When the high voltage battery level
reaches below approximately 6 %, this
warning message is displayed.
The warning light on the instrument
cluster (
) will turn on simultaneously.
The vehicle’s power will be reduced to
minimize the energy consumption of the
high voltage battery. Charge the battery
immediately.
Power limited due to low EV battery
temperature. Charge battery
ORG3EVQ011123L
This warning message is displayed to
protect electric vehicle system when
outside temperature is low. If the high
voltage battery charging level is low
and parked outside in low temperature
for a long time, vehicle power could be
limited.
Charging the battery before driving helps
increase power.
NOTICE
If this warning message still displayed
even after the ambient temperature has
increased, have the vehicle inspected
by an authorized retailer of Genesis
Branded products.

4-27
04
EV Battery Overheated! Stop vehicle
ORG3EVQ011050L
This warning message is displayed to
protect battery and electric vehicle
system when the high voltage battery
temperature is too high.
Turn off the START/STOP button and
stop the vehicle so that the battery
temperature decreases.
Power limited
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This Indicator light illuminates:

[For the safety of high-powered
components of electric vehicles, the
power is limited due to the following
reasons. (Unless both Service Warning
Light and Power Down Indicator Light
illuminate at the same time, it is not a
failure.)
- The high voltage battery level is too
low or voltage is decreasing
- The temperature of the high voltage
battery is too high or too low
- The temperature of the motor is
high
NOTICE

[When this warning message is
displayed, do not start or accelerate
the vehicle suddenly.

[Your vehicle may not be driven,
or may roll back on a slope with
the indicator light ON due to the
limitation of the vehicle power.

5-10
Convenience Features
Smart key precautions
The smart key may not work if any of the
following occur:

[The smart key is close to a radio
transmitter such as a radio station or
an airport which can interfere with
normal operation of the transmitter.

[The smart key is near a mobile two
way radio system or a mobile phone.

[Another vehicle’s smart key is being
operated close to your vehicle.
If the smart key does not work correctly,
open and close the door with the
mechanical key. If you have a problem
with the smart key, contact an authorized
retailer of Genesis Branded products.
If the smart key is in close proximity to
your mobile phone, the signal could be
blocked by your mobile phone’s normal
operational signals. This is specifically
relevant when the phone is active such
as making and receiving calls, text
messaging, and/or sending/receiving
emails. When possible, avoid keeping the
smart key and your mobile phone in the
same location such as a pants or jacket
pocket in order to avoid interference
between the two devices.

[Be careful when you hang objects too
much on the key chain of the smart
key, It may fall out.

[The smart key may be occur excessive
overheating or discoloration over
time. Be careful that the discoloration
does not cause defects in the part.
NOTICE

[Keep the smart key away from
electromagnetic materials that
blocks electromagnetic waves to the
key surface.

[Always have the smart key with
you when leaving the vehicle. If the
smart key is left near the vehicle, the
vehicle battery may be discharged.
Information
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following three conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any
interference received, including
interference that may cause undesired
operation.
3. Changes or modifications not expressly
approved by the party responsible
for compliance could void the user’s
authority to operate the device.
Battery replacement
If the Smart Key is not working properly,
try replacing the battery with a new one.
Battery Type: CR2450
To replace the battery:
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1. Press the button(A) to remove the
keyring fixed appliance.
2. Insert a phillips screwdriver into the
inner groove to remove the battery
cover.

5-11
05
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3. Remove battery cover using a phillips
screwdriver.
4. Remove the old battery and insert the
new battery. Make sure the battery
position is correct.
5. Reinstall the battery cover and smart
key cover in the reverse order of
removal.
If you suspect your smart key might have
sustained some damage, or you feel
your smart key is not working correctly,
contact an authorized retailer of Genesis
Branded products.
WARNING
THIS PRODUCT CONTAINS A BUTTON
BATTERY
If swallowed, a lithium button battery
can cause severe or fatal injuries within
2 hours.
Keep batteries out of reach of children.
If you think batteries may have been
swallowed or placed inside any part
of the body, seek immediate medical
attention.
Information
An inappropriately disposed
battery can be harmful to
the environment and human
health. Dispose of the battery
according to your local law(s) or
regulations.
Immobilizer System
The immobilizer system protects your
vehicle from theft. If an improperly
coded key (or other device) is used, the
vehicle is disabled.
When the Start/Stop button is pressed to
the ON position, the immobilizer system
indicator should come on briefly, then
go off. If the indicator starts to blink, the
system does not recognize the coding of
the key. Press the Start/Stop button to
the OFF position, then press the Start/
Stop button to the ON position again.
In some circumstances, the vehicle may
not recognize your smart key if another
smart key device is nearby or a metal
object such as a key chain is causing
interference with the smart key.
If this occurs, your vehicle may not
start. Remove any metal objects or
additional keys near the smart key before
attempting to start the vehicle again.
If the system repeatedly does not
recognize the coding of the key, contact
your retailer of Genesis Branded
products.
Do not attempt to alter this system
or add other devices to it. Electrical
problems could result that may make
your vehicle inoperable.

5-15
05
Information

[After the battery has been reconnected
or the battery has been recharged,
it will take time for the digital key
(smart phone) to operate due to remote
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unlocking the door with the smart
phone NFC antenna, touch and hold
the smart phone on the door handle
until the door(s) is locked or unlocked.

[If the mobile data connection of the
smart phone is weak, remote security
information update may fail. At this
time, use the card key to lock or unlock
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you are in a place where the mobile
data connection of your smart phone
is available, place your smart phone
on the in-vehicle authentication pad
(wireless charger pad) and start your
vehicle, or touch the digital key on the
door handle to lock or unlock the door,
the remote security information will be
automatically updated. Even though
the vehicle is not started, wait until the
remote security information is updated
and the in-vehicle authentication pad
(wireless charging pad) changes to
charging mode.
WARNING
The vehicle can be started when the
registered smart phone is placed on the
in-vehicle authentication pad (wireless
charging pad). Therefore, do not leave
unsupervised children or people who
are not aware of the system since it
can result in serious injury or death. In
addition, always have the registered
smart phone with you to prevent
vehicle theft when leaving the vehicle.
Digital key App remote control
Various control functions such as Door
Lock/Unlock, Remote Start, Panic and
liftgate Open/Close are available using
the Digital Key App. To use the Digital
Key App functions, the smart phone’s
Bluetooth must be activated, and must
be approximately within 32 ft. (10 m)
from the vehicle.

[Connecting Digital Key App with the
vehicle
1. Open the Genesis Digital Key App in
the smart phone. Select the vehicle
you want to control from the vehicle
list in the App.
2. Approach the vehicle with the Genesis
Digital Key App opened. The Digital
Key App will automatically connect
with the vehicle.
3. When the connection is complete,
the icons in the Digital Key App will
become active.

5-21
05
CAUTION

[The digital key (card key) may not
work under the following conditions:
-The card key is not touching
the center of the door handle
authentication pad or in-vehicle
authentication pad (wireless
charging pad) correctly.
-The card key is used overlapped
with NFC-enabled cards such as
credit card or smart phone.
-If the card key does not work,
move the card key approximately
4 in. (10 cm) away from the
authentication pad and then touch
it again.

[The card key can be damaged by
impacts. If the key is damaged,
replace the card key with a new one
and register it again.

[Long-time exposure to high
temperature may cause the card
key to malfunction. Be careful not to
expose the key to direct sunlight or
high temperature.

[The card key is consumable and
it is not covered by your warranty.
Therefore, the result of misuse by
customers such as breakage or loss is
not guaranteed.

[Always have the card key with you
when leaving the vehicle. If the
authenticated phone has a dead
battery, or it is lost or stolen, you may
be locked out of the vehicle.
How to delete Digital Key (Card key)
1. Turn the vehicle on with the smart key
and make sure to keep the smart key
inside the vehicle during the digital
key (card key) deleting process.
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2. From the infotainment system settings
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5-25
05
Used Vehicle/Digital Key
Maintenance
Purchasing used vehicle
If any of the digital key devices (smart
phone key, card key) are registered in
the vehicle, the message ‘Digital key(s)
active’ will appear on the instrument
cluster once when the vehicle is turned
on after unlocking the vehicle door.
When purchasing a used car, be sure to
check the message and delete the smart
phone key and card key registered by
the previous user. Please let us know
the purchase of a used vehicle through
Genesis Customer Care. Check whether
the card key that came with the used
vehicle operates properly. If the card key
does not work properly, delete the card
key and register the smart phone key,
and then re-register the card key.
Digital Key Maintenance
If you need to have your Digital Key
System repaired or replaced, the
registered smart key/card key can be
deleted. In this case, you should delete
the digital key on the smart phone and
re-register the key.
Limitations of the System

[Genesis Digital Key App on the smart
phone and card key may not work if
any of the following occurs:
- The Digital Key App in the smart
phone is deleted (reinstall the app)
- Account log information of Genesis
Digital Key App is expired (required
to re-log in)
- When you try to log in from
another smart phone instead of the
registered smart phone with same
user account
- Smart phone rooting or app
hacking is detected
- Smart phone battery or the vehicle
battery is discharged
- Smart phone’s screen is off or
locked
- NFC or Bluetooth is turned off in the
smart phone settings
- Smart phone’s mobile network
setting is off or airplane mode is
activated
- A credit card is overlapped in the
back of your smart phone, or metal
or thick smart phone case is used
- Using the card key with other cards,
or using it in a wallet or card holder
- There is electronic interference by
other vehicles, objects, etc.

[The vehicle may not be controlled
by the smart phone if any of the
following occurs:
- Basic and necessary functions of
the smart phone are operating
(general call, urgent call, audio or
NFC payment)
- Using wireless earphone

5-34
Convenience Features
Updating Software
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You can see the progress of the update
on the screen.
After the update is complete, you will
receive a notification on your phone
or the vehicle screen that the software
update is complete.
Information
The screen turns off automatically after 3
minutes to save the battery. If the screen
turns off automatically, you can check
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Stop button without depressing the brake
pedal.
Information

[After the update starts, you can exit the
vehicle.

[The Over-The-Air software update
feature is only available for Active and
Enrolled Genesis Connected Services
users.

[The update details may vary, for details
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5-35
05
NOTICE

[Observe the following restrictions
during the update.
-You cannot use the vehicle during
the update. Be sure to have
enough time for the update, and
safely park the vehicle before
starting the update process.
-You cannot start the vehicle
remotely.
-Vehicle charging is not available.
For Electrified vehicles, charge
the vehicle after the update is
complete.
-The Rear Occupant Alert feature
may not work. Check if there are
any passengers in the rear seat.
-If there is an update for the Genesis
Digital Key feature, the doors
cannot be locked or unlocked
using the digital key, or fingerprint
recognition. If the Genesis Digital
Key feature is being updated, use
the smart key to lock or unlock the
doors.
[The update will be automatically
canceled if any vehicle conditions
required for the update are changed
before starting the update.

[Once the update has started, you
cannot cancel the update.

[Note that the high-voltage-related
modules for charging the 12V battery
may work during the update.

[You cannot use the Over-The-Air
software update feature if you
modify or replace any vehicle
software.

[Do not open the hood, replace the
battery, or connect diagnostic tools
to the components in the motor
compartment during the update. The
update to fail.

[If the update is not completed
successfully, contact Genesis
Customer Care.

[Vehicle reception must be
identified as Bell to safely install any
downloaded software.

[Vehicle signal strength, must be
strong (above -82 dbm) to safely
install any downloaded software.