service GMC TERRAIN 2011 User Guide

Black plate (16,1)GMC Terrain Owner Manual - 2011
2-16 Keys, Doors and Windows
Vehicles with OnStar®have three
additional control buttons located at
the bottom of the mirror. See your
dealer for more information on the
system and how to subscribe to
OnStar. See the OnStar Owner's
Guide for more information about
the services OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Windows
{WARNING
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by
the extreme heat and suffer
permanent injuries or even death
from heat stroke. Never leave a
child, a helpless adult, or a pet
alone in a vehicle, especially with
the windows closed in warm or
hot weather.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof (if equipped).

Black plate (5,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-5
Recalling Button Memory
Positions
To recall the manually saved
Button Memory positions, press
and hold“1”or“2.” The driver seat
and outside mirrors move to the
positions stored to those buttons
when pressed. Releasing “1”or“2”
before the stored positions are
reached stops the recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service. Recalling RKE Memory Positions
(Memory Remote Recall)
The Memory Remote Recall feature
can recall the driver seat and
outside mirrors to previously stored
RKE Memory positions when
entering the vehicle.
Every time the ignition is turned off,
the positions of the driver seat and
outside mirrors are automatically
stored to the RKE transmitter that
was used to start the vehicle.
These positions are called RKE
Memory positions and may be
different than the previously
mentioned Button Memory positions
saved to the
“1”or“2” buttons. To
automatically recall RKE Memory
positions, unlock the driver door
with the RKE transmitter and open
the driver door. If the driver door is
already open, pressing the RKE
transmitter Kbutton will also
activate the RKE Memory recall.
The driver seat and outside mirrors
will move to the previously saved
RKE Memory positions. This feature is turned on or off using
the vehicle personalization menu.
See
“Memory Remote Recall”
under Vehicle Personalization on
page 5‑30 for more information.
To stop recall movement, press
any of the memory, power mirror,
or power seat controls.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by opening the driver door and
pressing the RKE Kbutton. If the
memory position is still not recalling,
see your dealer for service.

Black plate (6,1)GMC Terrain Owner Manual - 2011
3-6 Seats and Restraints
Easy Exit Driver Seat
This feature moves the seat
rearward allowing the driver more
room to exit the vehicle.
To activate, turn the ignition off and
open the driver door. If the driver
door is already open, turning the
ignition off will activate the easy exit
driver seat.
This feature can be turned on or off
using the vehicle personalization
menu. See“Easy Exit Driver Seat”
under Vehicle Personalization on
page 5‑30 for more information.
To stop recall movement, press
one of the memory or power seat
controls.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold
the power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.Lumbar Adjustment
Power Lumbar
Eight-Way Power Seat Shown, Four-Way Similar
A. Lumbar Switch
If available, press and hold the
front or rear of the switch (A) to
increase or decrease lumbar
support. Release the switch when
the seatback reaches the desired
level of lumbar support.
Reclining Seatbacks
{WARNING
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the safety belts cannot do
their job when reclined like this.
The shoulder belt cannot do its
job because it will not be against
your body. Instead, it will be in
front of you. In a crash, you could
go into it, receiving neck or other
injuries.
The lap belt cannot do its job
either. In a crash, the belt could
go up over your abdomen. The
belt forces would be there, not at
your pelvic bones. This could
cause serious internal injuries. (Continued)

Black plate (33,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-33
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy on
page 13‑16 andEvent Data
Recorders on page 13‑16.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the overhead console when the
vehicle is started.
United States
Canada and Mexico
The words ON and OFF, or the
symbol for on and off, are visible
during the system check. If you are
using remote start, if equipped, to
start the vehicle from a distance,
you may not see the system
check. When the system check is
complete, either the word ON or
OFF, or the symbol for on or off, will
be visible. See Passenger Airbag
Status Indicator on page 5‑11. The passenger sensing system
turns off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags
and the roof-rail airbags are not
affected by the passenger sensing
system.
The passenger sensing system
works with sensors that are part of
the right front passenger seat. The
sensors are designed to detect
the presence of a properly-seated
occupant and determine if the right
front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.

Black plate (35,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-35
The passenger sensing system is
designed to turn on (may inflate)
the right front passenger frontal
airbag anytime the system senses
that a person of adult size is
sitting properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the on indicator will light
and stay lit to remind you that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not
turn off the right front passenger
frontal airbag, depending upon
the person’s seating posture
and body build. Everyone in the
vehicle who has outgrown child
restraints should wear a safety belt
properly —whether or not there is
an airbag for that person.{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5‑11 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle. 3. Remove any additional items
from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints
(Rear Seat ) on page 3‑55 or
Securing Child Restraints (Front
Passenger Seat) on page 3‑57.
5. If, after reinstalling the child restraint and restarting the
vehicle, the on indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback is
not pushing the child restraint
into the seat cushion.

Black plate (37,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-37
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the
seat during vehicle maneuvers
and braking, which helps the
passenger sensing system
maintain the passenger airbag
status. See“Safety Belts” and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such
as seat covers, seat heaters, and
seat massagers can affect how
well the passenger sensing system
operates. We recommend that
you not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on
page 3‑38 for more information
about modifications that can affect
how the system operates. A wet seat can affect the
performance of the passenger
sensing system. Here is how:.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked
into the seat. If this happens, the
off indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable (turn
on) the passenger airbag while a
child restraint or child occupant
is on the seat. If the passenger
airbag is turned on, the on
indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑11 for
important safety information. The on indicator may be lit if
an object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on
an unoccupied seat. If this is not
desired remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.

Black plate (38,1)GMC Terrain Owner Manual - 2011
3-38 Seats and Restraints
To purchase a service manual, see
Service Publications Ordering
Information on page 13‑14.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
rollover sensor module, or airbag
wiring can affect the operation of
the airbag system. In addition, the vehicle has a
passenger sensing system
for the right front passenger
position, which includes sensors
that are part of the passenger
seat. The passenger sensing
system may not operate
properly if the original seat trim
is replaced with non-GM covers,
upholstery or trim, or with GM
covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on
top of the seat fabric, could
also interfere with the operation
of the passenger sensing
system. This could either
prevent proper deployment of
the passenger airbag(s) or
prevent the passenger sensing
system from properly turning off
the passenger airbag(s). See
Passenger Sensing System on
page 3‑33.

Black plate (39,1)GMC Terrain Owner Manual - 2011
Seats and Restraints 3-39
If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. SeeCustomer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑61 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in
this manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13‑1
or Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑11 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑31. See your
dealer for service.

Black plate (40,1)GMC Terrain Owner Manual - 2011
3-40 Seats and Restraints
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away.
See
Airbag Readiness Light on
page 5‑11 for more information.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle safety belts.

Black plate (2,1)GMC Terrain Owner Manual - 2011
5-2 Instruments and Controls
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . 5-27
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-27
Airbag System Messages . . . . 5-28
Safety Belt Messages . . . . . . . 5-28
Anti-Theft Alarm System
Messages . . . . . . . . . . . . . . . . . . 5-28
Service Vehicle Messages . . . 5-28
Tire Messages . . . . . . . . . . . . . . . 5-28
Transmission Messages . . . . . 5-29
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-29
Vehicle Personalization
Vehicle Personalization . . . . . . 5-30
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever (A) down.
2. Move the steering wheel up
or down. 3. Pull or push the steering wheel
closer or away from you.
4. Pull the lever (A) up to lock the steering wheel in place.
Do not adjust the steering wheel
while driving.
Steering Wheel Controls
For vehicles with audio steering
wheel controls, some audio controls
can be adjusted at the steering
wheel.