HONDA CR-V 2004 RD4-RD7 / 2.G Owners Manual

Page 241 of 256

Customer Service................................
Inf ormation .238
....................
Warranty Coverages .239
Reporting Saf ety Def ects ..........................
(U.S. Vehicles) .240
.....................
Authorized Manuals .241
Warranty and Customer Relations
Warrant y and Cust omer Relat ions237

Page 242 of 256

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
U.S. Owners:Canadian Owners:
In Puerto Rico and the U.S. Virgin
Islands:
When you call or write, please give
us this inf ormation:
If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Service Office. Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you
224
Cust omer Service Inf ormat ion
Warrant y and Cust omer Relat ions238
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÈLE
Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909 Toronto (416) 287-4776
American Honda Motor Co., Inc.
Honda Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009 Bella International
P.O. Box 190816
San Juan, Puerto Rico 00919-0816
Tel: (787) 250-4318

Page 243 of 256

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Your new Honda is covered by these
warranties:
this warranty gives up
to 100 percent credit toward a
replacement battery. provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship.
these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation. a seat
belt that f ails to f unction properly is
coveredfortheusefullifeof the
vehicle.
all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit.
genuine Honda Accessories are
covered under this warranty. Time
and mileage limits depend on the
type of accessory and other f actors.
Please read your warranty manual
f or details.
covers all genuine
Honda replacement parts against
def ects in materials and
workmanship. provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Restrictions and exclusions apply to
all these warranties. Please read the
2004 Honda Warranty Inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty inf or-
mation is in a separate booklet.
Please ref er to the 2004 Warranty
Manual that came with your vehicle.
U.S. Owners
Canadian Owners
Original Equipment Bat t ery L imit edWarranty Replacement Bat t ery L imit ed
Warranty
New Vehicle L imit ed Warrant y
Emissions Cont rol Syst ems Def ect sWarrant y and EmissionsPerf ormance Warranty Seat Belt Limited Warranty
Rust Perf orat ion L imit ed Warrant y
Accessory Limited Warranty
Replacement Part s L imit edWarranty Replacement Muf f ler L if et ime
Limited Warranty
Warranty Coverages
Warrant y and Cust omer Relat ions239

Page 244 of 256

If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.
To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
Warrant y and Cust omer Relat ions
Reporting Saf ety Def ects (U.S. Vehicles)
240

Page 245 of 256


Î Î

Î




$
#
T he publications shown below can be purchased f rom Helm
Incorporated. You can order in any of three ways:
Detach and mail the order f orm on the right half of this page
Call Helm Inc. at 1-800-782-4356
Go online at
If you are interested in other years or models, contact Helm Inc.
at 1-800-782-4356
CONT INUED
(credit card orders only)
Valid only f or sales within the U.S. Canadian owners should contact their authorized Honda dealer.Purchasing Factory Authorized Manuals
Authorized Manuals
241
Form Description
2002-04 Honda CR-V Service Manual
2002-04 Honda CR-V
Electrical Troubleshooting Manual 2002-04 Honda CR-VBody Repair Manual 2004 Honda CR-VOwner’s Manual
2004 Honda CR-V
Quick Start Guide
Order Form for Previous Years-
Indicate Year and Model Desired Price
Each
$70.00
$50.00
$44.00
$34.00
$12.00
FREE (NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Publication
Form Number 61S9A02
61S9A02EL 61S9A30
31S9A620
31S9AQ10 HON-R
ORDER TOLL FREE: 1-800-782-4356
OR
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL HANDLING CHARGE Mich. Purchases
Add 6% Sales Tax TOTAL MATERIAL
$6.95Prices are subject to change without notice and without incurring
obligation. Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
www. helminc. com

Page 246 of 256

µµ

(


%
)
$
%

.
"

#
) This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
This manual describes the procedures involved in the
replacement of damaged body parts. This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
242
NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA
Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.

Page 247 of 256

CONT INUED
...
Accessories and Modif ications . 130
................................
Accessories .130
.
Additional Safety Precautions . 131
............................
Modif ications .131
ACCESSORY (Ignition Key .......................................
Position) .71
..............
Accessory Power Sockets . 95
....................
Additives, Engine Oil . 173
.............................
Airbag (SRS) .10, 23
.....................
Air Cleaner Element . 265
................
Air Conditioning System . 99
............................................
Usage .99
.......................
Air Outlets (Vents) .100
.......................
Air Pressure, Tires .190
..................
High Speed Driving . 192
.........................
Normal Driving .192
.......................
Alcohol in Gasoline .231
......................................
Antif reeze .176
Anti-lock Brakes (ABS) ...............................
Indicator .57, 149
...................................
Operation .147
..............
Anti-thef t, Audio System . 117
.
Anti-thef t Steering Column Lock . 71
................................
Audio System .102 ...
Automatic Seat Belt Tensioners . 21
.............
Automatic Speed Control . 119
..............
Automatic Transmission . 141
..........................
Capacity, Fluid .226
...............
Checking Fluid Level . 179
.......................................
Shif ting .141
.
Shif t Lever Position Indicator . 141
................
Shif t Lever Positions . 142
....................
Shif t Lock Release . 145
Battery Charging System ...........................
Indicator .56, 213
............................
Jump Starting .209
..............................
Maintenance .196
............................
Specif ications .226
..............................
Bef ore Driving .123
....................................
Belts,Seat .8,20
...........................
Beverage Holders .92
..................................
Booster Seats .47
Brakes ...........
Anti-lock System (ABS) . 148
.............
Break-in, New Linings . 124
....................
Bulb Replacement .183 ...........................................
Fluid .181
.........................................
Parking .67
.................
System Indicator . 56,215
........................
Wear Indicators .147
.............................
Braking System .147
.................
Break-in, New Vehicle . 124
..
Brightness Control, Instruments . 66
........................
Brights, Headlights .65
...................................
Built-in Table .92
Bulb Replacement ..........................
Back-up Lights .186
..............................
Brake Lights .186
................
Front Parking Lights . 185
........
Front Side Marker Lights . 184
.................................
Headlights .183
.........
Rear Side Marker Lights . 186
............................
Specif ications .226
....................
Turn Signal Lights . 184
..............................
Bulbs, Halogen .183
............................
Capacities Chart .226
.............
Carbon Monoxide Hazard . 50
Index
A
BC
I

Page 248 of 256


................
DANGER, Explanation of . ii
...................................
Dashboard .2, 54
Daytime Running Lights .......................................
Indicator .58
.................................
Dead Battery .209
............
Def ects, Reporting Saf ety . 240
..........................
Def og and Def rost .99
................
Def ogger, Rear Window . 66
..............
Def rosting the Windows . 101
.........................
Detachable Anchor .84
....................................
Dimensions .226
...............
Dimming the Headlights . 65
Dipstick ..........
Automatic Transmission . 179
..................................
Engine Oil .127
..........................
Directional Signals .65
........
Disc Brake Wear Indicators . 148
.....................
Disposal of Used Oil .175
Doors ..............
Locking and Unlocking . 72
......................
Power Door Locks .72
..........
DOT Tire Quality Grading . 229
Downshif ting, 5-speed Manual
.............................
Transmission .139
..............................................
Cargo .132
........................
Cargo, .132
Cassette Player ............................................
Care .116
...................................
Operation .114
..............
CAUTION, Explanation of . ii
.........................................
CD Care .111
...................................
CD Changer .110
.......................
CD Error Message .112
.......
CD Changer Error Message . 113
.......................................
CD Player .109
.................................
Center Pocket .93
....................................
Center Table .94
........................
Certif ication Label .224
...................................
Chains, .194
....................
Changing a Flat Tire .200
.................................
Changing Oil .174
........................................
How to .174
......................................
When to .165
...
Charging System Indicator . 56,213
............
Checklist, Bef ore Driving . 137
.....................................
Child Saf ety .30
...................................
Child Seats .39
.......
Important Saf ety Reminder . 30
..........................................
Inf ants .36
............................
Large Children .46 .........................................
LATCH .40
...........................
Lower Anchors .41
......................
Risks with Airbags .31
.............................
Small Children .38
.........................................
Tethers .41
............
Tether Anchorage Point . 46
............
Where Should Child Sit? . 31
..................
Childproof Door Locks . 72
..............................................
Clock .118
.........................
Clock, Setting the .118
...................................
Clutch Fluid .181
........................
CO in the Exhaust .233
............
Cold Weather, Starting in . 138
...............
Consumer Inf ormation . 238
.............
Controls, Instruments and . 53
Coolant ........................................
Adding .176
....................................
Checking .128
.........................
Proper Solution .176
...................
Temperature Gauge . 62
Crankcase Emissions Control ........................................
System .231
................
Cruise Control Indicator . 58
............
Cruise Control Operation . 120
.....................................
Cup Holders .92
.............
Customer Service Of f ice . 238
how to carry
tires
Index
D
II

Page 249 of 256

CONT INUED
...........................................
Driving .135
....................................
Economy .129
........................
Driving Guidelines .136
..................
Dust and Pollen Filter . 188
.....................................
Fan, Interior .98
Features, Comfort and ................................
Convenience .97
....................
Filling the Fuel Tank . 125
Filters .........................
Dust and Pollen .188
...............................................
Oil .174
5-speed Manual Transmission ...............
Checking Fluid Level . 180................................
Shif ting the .141
.............
Flashers, Hazard Warning . 66
...................
Flat Tire, Changing a . 200
Fluids ..........
Automatic Transmission . 179
..........................................
Brake .181
.........................................
Clutch .181
..............
Manual Transmission . 180
..........................
Power Steering .182
..................
Windshield Washer . 178
FM Stereo Radio ...................................
Reception .106
...........................
Folding Rear Seat .81
.....
Foreign Countries, Driving in . 232
..........................
Four-way Flashers .66
Front Seat ......................................
Adjusting .12
.........................................
Heaters .75
.........................................
Airbags .23
..............................
Economy, Fuel .129
..................................
Emergencies .199
............................
Jump Starting .209
...........
Brake System Indicator . 215
................
Changing a Flat Tire . 200
.....
Charging System Indicator . 213
..................
Checking the Fuses . 218
.........
Hazard Warning Flashers . 66
.....
Low Oil Pressure Indicator . 213
...
Malf unction Indicator Lamp . 214
...
Manually Closing Moonroof . 217
..................
Overheated Engine . 211
.......................................
Towing .216
...........................
Emergency Brake .67
......................
Emergency Flashers .66
.......................
Emissions Controls .231
.............
Emissions Testing, State . 234
Engine ....
Coolant Temperature Gauge . 62......
Engine Speed Limiter . 140,144
.............................. 208
Malf unction Indicator ................................
Lamp .56, 214
........
Oil Pressure Indicator . 56,213
..............
Oil, What Kind to Use . 173
...............................
Overheating .211
............................
Specif ications .226
.......................................
Starting .138
......................
Ethanol in Gasoline .124
.
Evaporative Emissions Controls . 231
...............................
Exhaust Fumes .50
Expectant Mothers, Use of Seat ........................................
Belts by .18
If it won’t start
Index
E
F
III

Page 250 of 256

.................................................
Fuel .123
......................
Fill Door and Cap .124
...........................................
Gauge .61
................
Octane Requirement . 124
...............................
Oxygenated .124
........................
Reserve Indicator .58
........................
Tank, Filling the .125
.....................
Fuses, Checking the .218
...............
Gas Mileage, Improving . 129
..........................................
Gasohol .124
.........................................
Gasoline .123
...............
Fuel Reserve Indicator . 58
...........................................
Gauge .61
................
Octane Requirement . 124
........................
Tank, Filling the .125
................
Gas Station Procedures . 125
Gauges ...
Engine Coolant Temperature . 62
...............................................
Fuel .61
...............................
Speedometer .61
.................................
Tachometer .61
Gearshif t Lever Positions ..........
Automatic Transmission . 1415-speed Manual
.........................
Transmission .140
........................................
Glove Box .87
.............
Halogen Headlight Bulbs . 183
.....................................
Hatch Glass .73
..............
Hazard Warning Flashers . 66
Headlights ........................................
Aiming .183
............
Daytime Running Lights . 65
..................
High Beam Indicator . 58
........................
Reminder Beeper .65
........
Replacing Halogen Bulbs . 183
...................................
Turning on .65
..............................
Head Restraints .79
.......................
Heating and Cooling .98
.................
High-Low Beam Switch . 65
....................................
Hood Latch .182
.......................
Hood, Opening the .126
..............................................
Horn .3,63
...........................
Hydraulic Clutch .181 ...
Identif ication Number, Vehicle . 224
Ignition ..............................................
Keys .69
...........................................
Switch .71
............
Timing Control System . 232
........................
Immobilizer System .70
.........
Important Safety Precautions . 6
Indicators ..............
ABS (Anti-Lock Brake) . 56
Brake (Parking and Brake ............................
System) .56, 215
........................
Charging System .56
.............................
Cruise Control .58
DRL (Daytime Running ......................................
Lights) .58
...................................
High Beam .58
........
Key (Immobilizer System) . 57
......................................
Low Fuel .58
........................
Low Oil Pressure .56
...........................
Side Airbag Of f .57
...............................................
SRS .57
Turn Signal and Hazard ...................................
Warning .58
..............................
Washer Level .59
Index
G H
I
IV

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