service INFINITI Q50 HYBRID 2017 Roadside Assistance Guide

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . RAG–19
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–20
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–24
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–26
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5-2 REMOVE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–30
RAG–4

1. About the INFINITI Q50 HYBRID
This hybrid electric vehicle (HEV) uses two types of batteries. One is a 12-volt battery that is the same as
the battery in vehicles powered by internal combustion engines. The 12-volt battery is located behind the
rear seat back with battery cable access through the trunk area. The other is the high-voltage battery for the
traction motor which propels the vehicle. The high-voltage battery is located behind the rear seat back with
service plug access through the trunk area.
When the high-voltage battery level is low, engine output is used to generate power from the traction motor
and charge the high-voltage battery. Additionally, the vehicle system can recharge the high-voltage battery
by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This is
called regenerative charging.RAG–5

No. Component Location Description Traction Motor Inverter
Engine compartment
(right rear side)Converts the DC power stored in the high-
voltage battery to three-phase AC power and
controls motor torque (revolution) by regulating
the motor current. The inverter has a built in
high-voltage capacitor.
Traction Motor Built-into the
transmission Converts three-phase alternating current (AC)
power to drive power (torque) which propels
the vehicle.
High-voltageBattery
Trunk area (behind
rear seat back) The high-voltage battery stores and outputs
DC power (Maximum voltage 400V) needed to
propel the vehicle.
DC/DC Converter Trunk area (mounted to top of high-
voltage battery) The DC/DC converter reduces the voltage of
the high-voltage battery to provide power to
the 12-volt battery in order to operate the
vehicle’s electric components (headlights,
audio system, etc.) .
Service Plug Trunk area (below
parcel shelf; behind
access door in trimpanel) This is used to disable the high-voltage system.
12-volt Battery Trunk area (left side
behind trim panel) A lead-acid battery that supplies power to the
low voltage devices.
High-voltageHarnesses Trunk area (on high-
voltage battery) ,
under floor pan,
engine compartment Orange-colored power cables carry high DC
voltage between each of the high-voltagecomponents.
Electric AirConditionerCompressor
Engine compartment
(front driver side)Air conditioner compressor
2-3 High-voltage Battery Pack Specifications
High-voltage Battery Specifications
High-voltage battery voltage 346V (400V max.)
Number of high-voltage battery modules in the pack 12 modules (96 cells)
High-voltage battery module voltage 28.8V each
High-voltage battery dimensions 29.63 x 17.81 x 14.85 in. (752.5 x 452.4 x 377.1 mm)
High-voltage battery weight 108.05 lbs (49 kg)
RAG–12

3. If possible, keep the Infiniti Intelligent Key at least5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion
DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock.
•The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then the vehicle must be completely out of the water and drained to avoid electrical shock.
•
If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components, harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down the vehicle.
After shut down, standard towing/recovery procedures can be used. Refer to
4-3 Towing (RAG–22).
3-6 Vehicle Fire
• Always utilize full Personal Protective Equipment (PPE) and self-contained breathing apparatus during fire fighting operations. Smoke from a Q50 HYBRID vehicle fire is
similar to smoke from a conventional vehicle fire.
• In the case of extinguishing a fire with water, large amounts of water from a fire hydrant (if possible) must be used. DO NOT extinguish fire with a small amount of water.
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5. Storing the Vehicle
The service plug must be removed to shut down the high-voltage system for storage.
Do not store a vehicle inside a structure. Keep the vehicle away from other vehicles if the
high-voltage battery is severely damaged. There is possibility of delayed fire from a severely
damaged high-voltage battery.
5-1 Danger Sign Example
If the Q50 HYBRID needs to be stored or left unattended, the high-voltage system must be shut down by
removing the service plug [refer to
5-2 Remove Service Plug (RAG–30)] and a sign put on the vehicle indi-
cating it is a hybrid vehicle with high-voltage dangers. For example: RAG–28

5-2 Remove Service Plug
DANGER
•Do not remove the service plug without always wearing appropriate Personal
Protective Equipment (PPE) to help protect the responder from serious injury or death
by electrical shock.
•
Immediately cover the service plug socket with insulated tape. The high-voltage
battery retains high-voltage power even when the service plug is removed. To avoid
electric shock, NEVER touch the terminals inside the socket.
To avoid unintended reinstallation and risk of electrical shock and severe personal injury
or death, the service plug should be securely stored away from the vehicle while the vehicle
is in storage.
NOTE: Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, adjust
the steering column, adjust the seats, unlock the doors, etc. Once 12-volt battery is
disconnected, power controls will not operate.
1. If possible, check the READY
indicator status in the instrument cluster. If it is on, the high-
voltage system is active.
2. Place the shift selector in the Park (P) position.
3. Push the ignition switch once to turn OFF the high- voltage system. Then verify whether the READY
indicator is off.
If the READY indicator does not turn off, continue to
step 4.
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LOCK
ACC
(OFF)
ON
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RAG–30

c. trunk open request switch (located abovelicense plate)*.
Method Shift Selector Position Ignition Switch Status
a P or N Any
b P OFF
c* Any Any
* You must have the Infiniti Intelligent Key within approximately 1 meter (3 feet) range of trunk request switch
to use the trunk open request switch function.
NOTE:
If the electrical release does not work, the trunk will have to be forced open.
6. Open the 12-volt battery service access cover.
7. Disconnect negative (-) battery cable and cover it withinsulated tape.
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RAG–32

8. Open service plug access cover.
9. Remove the service plug (A) by pulling the locking lever (B) , then pressing the locking tab (C)and rotating the handle (D) fully outward. Using the handle, pull the service plug (E) completely
out of its socket.
10. Cover the service plug socket with insulated tape.11. Wait approximately ten (10) minutes for complete discharge of the high-voltage capacitor
after the service plug has been removed.
12. The vehicle is now ready for storage.
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A
B
C
DE
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RAG–35