lock INFINITI QX56 2004 Factory Service Manual

AV-114
NAVIGATION SYSTEM
Revision: August 20072004 QX56
CAN DIAG SUPPORT MONITOREKS007LX
OPERATION PROCEDURE
1. Start the engine.
2. Turn the audio system off.
3. While pressing the “PAUSE/MUTE” button, turn the volume con-
trol dial clockwise or counterclockwise for 30 clicks or more.
(When the self-diagnosis mode is started, a short beep will be
heard.)

Shifting from current screen to previous screen is performed
by pressing “PREV” button.
4. The initial self-diagnosis screen will be shown, and items “Self-
Diagnosis (DCU)”, “Self-Diagnosis (NAVI)”, “Confirmation/
Adjustment” and “CAN DIAG SUPPORT MONITOR” will
become selective.
5. Select “CAN DIAG SUPPORT MONITOR”.
6. Display status of CAN communication.

If the ignition is turned on and UNKWN is shown on the screen, the value of the counter will be up.
(MAX50)
WKIA1504E
SKIA4207E
Item Content Error counter
CANCOMM OK/NG 0-50
CAN_CIRC_1 OK/UNKWN 0-50
CAN_CIRC_2 OK/UNKWN 0-50
CAN_CIRC_3 OK/UNKWN 0-50
CAN_CIRC_4 OK/UNKWN 0-50
CAN_CIRC_5 OK/UNKWN 0-50
CAN_CIRC_6 OK/UNKWN 0-50
CAN_CIRC_7 OK/UNKWN 0-50
CAN_CIRC_8 OK/UNKWN 0-50
CAN_CIRC_9 OK/UNKWN 0-50
SKIA4288E

NAVIGATION SYSTEM
AV-121
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Revision: August 20072004 QX56
Vehicle Speed Signal Check for NAVI Control UnitEKS007M3
1. CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect NAVI control unit connector, combination meter connector, display control unit connector and
shift lock control unit connector.
3. Check continuity between NAVI control unit harness connector
B152 terminal 28 (W/R) and combination meter harness con-
nector M24 terminal 29 (W/R).
4. Check continuity between NAVI control unit harness connector
B152 terminal 28 (W/R) and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness.
2. CHECK 1: VEHICLE SPEED SIGNAL
1. Connect NAVI control unit connector.
2. Turn ignition switch ON.
3. Check voltage between NAVI control unit harness connector
B152 terminal 28 (W/R) and ground.
OK or NG
OK >> GO TO 3.
NG >> Replace NAVI control unit. Refer to AV-157, "
Removal
and Installation of NAVI Control Unit" .
3. CHECK 2: VEHICLE SPEED SIGNAL
1. Connect combination meter connector, display control unit connector and shift lock control unit connector.
2. Drive vehicle at a constant speed.
3. Check signal between NAVI control unit harness connector
B152 terminal 28 (W/R) and ground with CONSULT-ll or oscillo-
scope.
OK or NG
OK >> Replace NAVI control unit. Refer to AV-157, "Removal
and Installation of NAVI Control Unit" .
NG >> Check combination meter system. Refer to DI-19, "
Veh i-
cle Speed Signal Inspection" . Continuity should exist.
Continuity should not exist.
WKIA1769E
Approx. 3.5V or more
SKIA4295E
28 (W/R) – Ground : Refer to AV-90, "Terminals
and Reference Value for NAVI
Control unit" .
SKIA4615E

AV-122
NAVIGATION SYSTEM
Revision: August 20072004 QX56
Vehicle Speed Signal Check for Display Control UnitEKS007M4
1. CHECK HARNESS
1. Turn ignition switch OFF.
2. Disconnect display control unit connector, combination meter connector, NAVI control unit connector and
shift lock control unit connector.
3. Check continuity between display control unit harness connector
M94 terminal 16 (W/R) and combination meter harness connec-
tor M24 terminal 29 (W/R).
4. Check continuity between display control unit harness connector
M94 terminal 16 (W/R) and ground.
OK or NG
OK >> GO TO 2.
NG >> Repair harness.
2. CHECK 1: VEHICLE SPEED SIGNAL
1. Connect display control unit connector.
2. Turn ignition switch ON.
3. Check voltage between display control unit harness connector
M94 terminal 16 (W/R) and ground.
OK or NG
OK >> GO TO 3.
NG >> Replace display control unit. Refer to AV- 1 5 8 , "
Removal
and Installation of Display Control Unit" .
3. CHECK 2: VEHICLE SPEED SIGNAL
1. Connect combination meter connector, NAVI control unit connector and shift lock control unit connector.
2. Drive vehicle at a constant speed.
3. Check signal between display control unit harness connector
M94 terminal 16 (W/R) and ground with CONSULT-ll or oscillo-
scope.
OK or NG
OK >> Replace display control unit. Refer to AV- 1 5 8 , "Removal
and Installation of Display Control Unit" .
NG >> Check combination meter system. Refer to DI-19, "
Vehi-
cle Speed Signal Inspection" . Continuity should exist.
Continuity should not exist.
WKIA1506E
Approx. 3.5V or more
SKIA4297E
16 (W/R) – Ground : Refer to AV- 9 2 , "Terminals
and Reference Value for Dis-
play Control unit" .
SKIA4616E

BCM (BODY CONTROL MODULE)
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BCS
Revision: August 20072004 QX56

BCM is activated with low current consumption mode.

CAN communication is not active.

When CAN communication operation is detected, it switches to CAN communication status.

When a state of the following switches changes, it switches to CAN communication state:
–Key switch
–Hazard switch
–Door lock/unlock switch
–Front door switch (LH, RH)
–Rear door switch (LH, RH)
–Back door switch
–Combination switch (passing, lighting switch 1st position, front fog lamp)
–Keyfob (lock/unlock signal)
–Door lock assembly LH (key cylinder switch)

When control performed only by BCM is required by switch, it shifts to CAN communication inactive
mode.

Status of combination switch reading function is changed.
SYSTEMS CONTROLLED BY BCM DIRECTLY

Power door lock system. Refer to BL-16, "POWER DOOR LOCK SYSTEM" .

Remote keyless entry system. Refer to BL-44, "REMOTE KEYLESS ENTRY SYSTEM" .

Power window system. Refer to GW-15, "POWER WINDOW SYSTEM" . NOTE

Sunroof system. Refer to RF-10, "SUNROOF" . NOTE

Room lamp timer. Refer to LT- 1 2 9 , "INTERIOR ROOM LAMP" .

Warning chime system. Refer to DI-43, "WARNING CHIME" .

Turn signal and hazard warning lamps system. Refer to LT-80, "TURN SIGNAL AND HAZARD WARNING
LAMPS" .
NOTE:
Power supply only. No system control.
SYSTEMS CONTROLLED BY BCM AND IPDM E/R

Panic system. Refer to BL-44, "REMOTE KEYLESS ENTRY SYSTEM" .

Theft warning system. Refer to BL-75, "VEHICLE SECURITY (THEFT WARNING) SYSTEM" .

IVIS (NATS) system. Refer to BL-138, "IVIS (INFINITI VEHICLE IMMOBILIZER SYSTEM-NATS)" .

Headlamp, daytime light, fog lamp, tail lamp, auto light and battery saver control systems. Refer to LT- 6 ,
"HEADLAMP (FOR USA)" , LT-34, "HEADLAMP (FOR CANADA) - DAYTIME LIGHT SYSTEM -" , LT-69,
"FRONT FOG LAMP" , LT- 1 0 8 , "PARKING, LICENSE PLATE AND TAIL LAMPS" , or LT- 4 7 , "AUTO
LIGHT SYSTEM" .

Front wiper and washer system. Refer to WW-4, "FRONT WIPER AND WASHER SYSTEM" .

Rear wiper and washer system. Refer to WW-33, "REAR WIPER AND WASHER SYSTEM" .

Rear window defogger system. Refer to GW-78, "REAR WINDOW DEFOGGER" .
MAJOR COMPONENTS AND CONTROL SYSTEM
System Input Output
Remote keyless entry system Keyfob

All-door locking actuator

Back door opener actuator

Turn signal lamp (LH, RH)
Power door lock system

Front power door lock/unlock
switch (LH, RH)

All door switch

Key switchAll-door locking actuator
Power supply (IGN) to power window and
sunroofIgnition power supply Power supply to power window and sunroof system

BCS-8
BCM (BODY CONTROL MODULE)
Revision: August 20072004 QX56
CAN Communication System DescriptionEKS007GF
Refer to LAN-5, "CAN COMMUNICATION" .
Power supply (BAT) to power window and
sunroofBattery power supply Power supply to power window and sunroof system
Panic alarm

Key switch

KeyfobIPDM E/R
Auto light system

Auto light sensor

Combination switchIPDM E/R
Battery saver control

Ignition switch

Combination switch

Front door switch LH

Front door switch RHIPDM E/R
Headlamp Combination switch IPDM E/R
Tail lamp Combination switch IPDM E/R
Fog lamp Combination switch IPDM E/R
Turn signal lamp Combination switch

Turn signal lamp

Combination meter
Hazard lamp Hazard switch

Turn signal lamp

Combination meter
Room lamp timer

Key switch

Keyfob

Main power window and door
lock/unlock switch

Front door lock assembly LH
(key cylinder switch)

All door switchInterior room lamp
Key warning chime

Key switch

Front door switch LHCombination meter (warning buzzer)
Light warning chime

Combination switch

Key switch

Front door switch LHCombination meter (warning buzzer)
Vehicle-speed-sensing intermittent wiper

Combination switch

Combination meterIPDM E/R
Rear window defogger Rear window defogger switch IPDM E/R
Air conditioner switch signal Front air control ECM
Blower fan switch signal Front air control ECM
Low tire pressure warning system Remote keyless entry receiver

Combination meter

Display control unit
Trailer tow Combination switch Trailer turn signal lamp
Vehicle security system

Remote keyless entry receiver
(Keyfob)

Main power window and door
lock/unlock switch

Power window and door lock/
unlock switch RH

Front door lock assembly LH
(key cylinder switch)

All door switch

Glass hatch ajar switch

IPDM E/R

Security indicator lamp System Input Output

BCS-12
BCM (BODY CONTROL MODULE)
Revision: August 20072004 QX56
4. Select item to be diagnosed on “SELECT TEST ITEM” screen.
ITEMS OF EACH PART
NOTE:
CONSULT-II will only display systems the vehicle possesses.
WORK SUPPORT
Operation Procedure
1. Touch "BCM" on "SELECT TEST ITEM" screen.
2. Touch "WORK SUPPORT" on "SELECT DIAG MODE" screen.
3. Touch "RESET SETTING VALUE" on "SELECT WORK ITEM" screen.
4. Touch "START".
5. "RESET SETTING VALUE OK?" is displayed, and touch "YES".
6. The setting will be changed and "COMPLETED" will be displayed.
7. Touch "END".
LKIA0183E
System and itemCONSULT-II
displayDiagnostic test mode (Inspection by part)
WORK
SUPPORTSELF−DIAG
RESULTSCAN DIAG
SUPPORT
MNTRDATA
MONITORECU
PA R T
NUMBERACTIVE
TESTCONFIG-
URA-
TION
BCM BCM×× × × ×
Power door lock sys-
temDOOR LOCK×××
Rear defoggerREAR
DEFOGGER××
Warning chime BUZZER××
Room lamp timer INT LAMP×××
Remote keyless
entry systemMULTI
REMOTE ENT×××
Headlamp HEAD LAMP×××
Wiper WIPER××
Turn signal lamp
Hazard lampFLASHER××
Blower fan switch
signal
Air conditioner
switch signalAIR
CONDITIONER×
Combination switch COMB SW×
IVIS (NATS) IMMU××
Interior lamp battery
saverBATTERY
SAVER×××
Back door BACK DOOR××
Retained power con-
trolRETAINED
PWR×××

BL-1
BODY, LOCK & SECURITY SYSTEM
I BODY
CONTENTS
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SECTION BL
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Revision: August 20072004 QX56 PRECAUTIONS .......................................................... 4
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” .................................................................. 4
Precautions for work ................................................ 4
Wiring Diagnosis and Trouble Diagnosis ................. 4
PREPARATION ........................................................... 5
Special service tool .................................................. 5
Commercial Service Tool ......................................... 5
SQUEAK AND RATTLE TROUBLE DIAGNOSIS ...... 6
Work Flow ................................................................ 6
CUSTOMER INTERVIEW ..................................... 6
DUPLICATE THE NOISE AND TEST DRIVE ....... 7
CHECK RELATED SERVICE BULLETINS ........... 7
LOCATE THE NOISE AND IDENTIFY THE
ROOT CAUSE ...................................................... 7
REPAIR THE CAUSE ........................................... 7
CONFIRM THE REPAIR ....................................... 8
Generic Squeak and Rattle Troubleshooting ........... 8
INSTRUMENT PANEL .......................................... 8
CENTER CONSOLE ............................................. 8
DOORS ................................................................. 8
BACK DOOR ......................................................... 9
SUNROOF/HEADLINER ....................................... 9
OVERHEAD CONSOLE (FRONT AND REAR) ..... 9
SEATS ................................................................... 9
UNDERHOOD ....................................................... 9
Diagnostic Worksheet ............................................ 10
HOOD ....................................................................... 12
Fitting Adjustment .................................................. 12
CLEARANCE AND SURFACE HEIGHT
ADJUSTMENT .................................................... 13
HOOD LOCK ADJUSTMENT ............................. 13
Removal and Installation of Hood Assembly .......... 13
Removal and Installation of Hood Lock Control ..... 14
REMOVAL ........................................................... 14
INSTALLATION ................................................... 15
Hood Lock Control Inspection ................................ 15
POWER DOOR LOCK SYSTEM .............................. 16
Component Parts and Harness Connector Location ... 16System Description ................................................. 17
OUTLINE ............................................................. 18
Schematic ............................................................... 19
Wiring Diagram — D/LOCK — ............................... 20
Terminals and Reference Value for BCM ............... 25
Work Flow ............................................................... 25
CONSULT–II Function (BCM) ................................ 26
CONSULT–II INSPECTION PROCEDURE ......... 26
DATA MONITOR ................................................. 27
ACTIVE TEST ..................................................... 28
Trouble Diagnoses Symptom Chart ....................... 29
BCM Power Supply and Ground Circuit Check ...... 29
Door Switch Check ................................................. 31
Key Switch (Insert) Check ...................................... 33
Door Lock/Unlock Switch Check ............................ 34
Glass Hatch Switch Circuit Inspection .................... 36
Front Door Lock Assembly LH (Actuator) Check .... 37
Front Door Lock Actuator RH Check ...................... 39
Rear Door Lock Actuator RH/LH Check ................. 40
Glass Hatch Lock Actuator Check .......................... 41
Front Door Lock Assembly LH (Key Cylinder Switch)
Check ..................................................................... 42
REMOTE KEYLESS ENTRY SYSTEM ..................... 44
Component Parts and Harness Connector Location ... 44
System Description ................................................. 45
INPUTS ............................................................... 45
OPERATING PROCEDURE ................................ 46
CAN Communication System Description .............. 48
Schematic ............................................................... 49
Wiring Diagram — KEYLES — ............................... 50
............................................................................ 50
............................................................................ 51
............................................................................ 52
Terminals and Reference Value for BCM ............... 53
Terminals and Reference Value for IPDM E/R ....... 54
CONSULT-II Function (BCM) ................................. 55
CONSULT-II Inspection Procedure ......................... 55
“MULTI REMOTE ENT” ....................................... 55
CONSULT-II Application Items ............................... 56
“MULTI REMOTE ENT” ....................................... 56

BL-2Revision: August 20072004 QX56 Trouble Diagnosis Procedure ................................. 59
BCM Power Supply and Ground Circuit Check ...... 59
Trouble Diagnoses .................................................. 60
SYMPTOM CHART ............................................. 60
Key Switch (Insert) Check ...................................... 62
Door Switch Check ................................................. 63
Keyfob Battery and Function Check ....................... 65
Remote Keyless Entry Receiver System Check ..... 66
ACC Power Check .................................................. 68
IPDM E/R Operation Check .................................... 68
Check Hazard Function .......................................... 70
Check Horn Function .............................................. 70
Check Headlamp Function ..................................... 70
Check Map Lamp Illumination Function ................. 70
ID Code Entry Procedure ....................................... 71
KEYFOB ID SET UP WITH CONSULT-II ............ 71
KEYFOB ID SET UP WITHOUT CONSULT-II ..... 73
Keyfob Battery Replacement .................................. 74
VEHICLE SECURITY (THEFT WARNING) SYSTEM ... 75
Component Parts and Harness Connector Location ... 75
System Description ................................................. 76
DESCRIPTION .................................................... 76
POWER SUPPLY AND GROUND CIRCUIT ....... 76
INITIAL CONDITION TO ACTIVATE THE SYS-
TEM ..................................................................... 77
VEHICLE SECURITY SYSTEM ALARM OPER-
ATION .................................................................. 78
VEHICLE SECURITY SYSTEM DEACTIVATION ... 78
PANIC ALARM OPERATION ............................... 78
CAN Communication System Description .............. 78
Schematic ............................................................... 79
Wiring Diagram — VEHSEC — .............................. 80
............................................................................. 80
............................................................................. 81
............................................................................. 82
............................................................................. 83
............................................................................. 84
Terminals and Reference Value for BCM ................ 85
Terminals and Reference Value for IPDM E/R ........ 86
CONSULT-II Function (BCM) .................................. 86
CONSULT-II INSPECTION PROCEDURE .......... 87
CONSULT-II APPLICATION ITEM ....................... 89
Trouble Diagnosis ................................................... 90
WORK FLOW ...................................................... 90
Preliminary Check .................................................. 91
Symptom Chart ....................................................... 92
Door Switch Check ................................................. 93
Hood Switch Check ................................................ 95
Combination Meter (Security Indicator Lamp)
Check ..................................................................... 97
Front Door Lock Assembly LH (Key Cylinder Switch)
Check ..................................................................... 98
Vehicle Security Horn Alarm Check ......................100
Vehicle Security Headlamp Alarm Check .............100
Door Lock/Unlock Switch Check ..........................100
AUTOMATIC BACK DOOR SYSTEM .....................101
Component Parts and Harness Connector Location .101
System Description ...............................................102
OPERATION DESCRIPTION ............................102Schematic ............................................................. 107
Wiring Diagram — B/CLOS — .............................. 108
Terminals and Reference Value for Back Door Con-
trol Unit ..................................................................113
Terminals and Reference Value for BCM ..............114
Trouble Diagnosis Procedure ................................115
Self-Diagnosis Procedures ...................................115
INPUT SIGNAL CHECK MODE .........................115
OPERATING CHECK MODE .............................115
Diagnosis Chart ....................................................116
Back Door Power Supply and Ground Circuit
Inspection ..............................................................117
Power Liftgate Switch System Inspection .............118
GLASS HATCH AJAR SWITCH CHECK ...........119
Back Door Close (Close) Switch System Inspection . 120
Back Door Close (Cancel) Switch System Inspec-
tion ........................................................................ 121
Pinch Strip System Inspection .............................. 122
Back Door Warning Chime System Inspection ..... 123
Half-Latch Switch System Inspection .................... 124
Open Switch System Inspection ........................... 125
Close Switch System Inspection ........................... 126
Back Door Handle Switch System Inspection ....... 127
Cinch Latch Motor System Inspection .................. 128
DOOR ...................................................................... 129
Fitting Adjustment ................................................. 129
FRONT DOOR ................................................... 129
REAR DOOR ..................................................... 129
STRIKER ADJUSTMENT .................................. 129
Removal and Installation ....................................... 130
FRONT DOOR ................................................... 130
REAR DOOR ..................................................... 130
BACK DOOR ..................................................... 131
FRONT DOOR LOCK .............................................. 132
Component Structure ............................................ 132
Removal and Installation ....................................... 132
REMOVAL .......................................................... 132
INSTALLATION .................................................. 134
Disassembly and Assembly .................................. 134
DOOR KEY CYLINDER ASSEMBLY ................. 134
REAR DOOR LOCK ................................................ 135
Component Structure ............................................ 135
Removal and Installation ....................................... 135
REMOVAL .......................................................... 135
INSTALLATION .................................................. 135
BACK DOOR LOCK ................................................ 136
Power Back Door Opener ..................................... 136
REMOVAL ......................................................... 136
INSTALLATION ................................................. 136
Door Lock Assembly ............................................. 137
REMOVAL ......................................................... 137
INSTALLATION ................................................. 137
IVIS (INFINITI VEHICLE IMMOBILIZER SYSTEM-
NATS) ...................................................................... 138
Component Parts and Harness Connector Location . 138
System Description ............................................... 139
System Composition ............................................. 139
ECM Re-communicating Function ........................ 140
Wiring Diagram — NATS — .................................. 141

BL-6
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Revision: August 20072004 QX56
SQUEAK AND RATTLE TROUBLE DIAGNOSISPFP:00000
Work FlowEIS0 02 R1
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer BL-10, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics.The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.

Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often drought on by activity.

Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT 8 42

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
BL-7
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DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle "twist".
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to BL-8, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)