Ins INFINITI QX56 2004 Factory Service Manual

GI-38
CONSULT-II CHECKING SYSTEM
Revision: August 20072004 QX56
Nickel Metal Hydride Battery Replacement EAS0014S
CONSULT-II contains a nickel metal hydride battery. When replacing the battery obey the following:
WAR NIN G:
Replace the nickel metal hydride battery with Genuine CONSULT-II battery only. Use of another bat-
tery may present a risk of fire or explosion. The battery may present a fire or chemical burn hazard if
mistreated. Do not recharge, disassemble or dispose of in fire.
Keep the battery out of reach of children and discard used battery conforming to the local regulations.
Checking EquipmentEAS0014T
When ordering the below equipment, contact your NISSAN distributor.
CAUTION:

Previous CONSULT-II “I” and “Y” DLC-I and DLC-II cables should NOT be used anymore because
their DDL connector pins can be damaged during cable swapping.

If CONSULT-II is used with no connection of CONSULT-II CONVERTER, malfunctions might be
detected in self- diagnosis depending on control unit which carries out CAN communication.

If CONSULT-II CONVERTER is not connected with CONSULT-II, the vehicle enters “FAIL SAFE
MODE” which will “LIGHT UP the HEAD LIGHT” and /or “COOLING FAN ROTATING” when CON-
SULT-II is started.
NOTE:

The CONSULT-II must be used in conjunction with a program card.
CONSULT-II does not require loading (Initialization) procedure.

Be sure the CONSULT-II is turned OFF before installing or removing a program card.
CONSULT-II Start ProcedureEAS0014U
NOTE:
Turning ignition switch off when performing CAN diagnosis could cause CAN memory to be erased.
1. Connect CONSULT-II and CONSULT-II CONVERTER to the
data link connector.
Tool name Description
NISSAN CONSULT-II (J-44200)
1. CONSULT-II unit (Tester internal soft: Resident
Version 3.4.0) and accessories.
2. Program card UED04D-1 and AEN04A-1 (for
NATS) or later, to confirm the best combination
of these software, refer to CONSULT-II Opera-
tion Manual.
3. CONSULT-II CONVERTER.
4. "CONSULT-II pigtail" cable.
SAIA0363E
PAIA0070E

CONSULT-II CHECKING SYSTEM
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2. If necessary, turn on the ignition switch.
3. Touch “START (NISSAN BASED VHCL)” or System Shortcut
key (eg: ENGINE) on the screen.
CONSULT-II Data Link Connector (DLC) CircuitEAS001SM
INSPECTION PROCEDURE
If the CONSULT-II cannot diagnose the system properly, check the following items:
NOTE:
The preceding schematic is an example and may not be a true representation of the vehicle. The actual DDL1
circuits (CAN lines) from DLC pins 6 and 14 as well as the DDL2 circuit (K-line) from DLC pin 7 may be con-
nected to more than one system. A short in a DDL circuit connected to a control unit in one system may affect
CONSULT-II access to other systems.
BCIA0029E
LAIA0028E
Symptom Check item
CONSULT-II cannot access
any system.

CONSULT-II DLC power supply circuit (Terminal 8) and ground circuit (Terminal 4). For detailed cir-
cuit, refer to LAN-5, "
CAN Communication Unit" .

CONSULT-II DLC cable and CONSULT-II CONVERTER.
CONSULT-II cannot access
individual system. (Other sys-
tems can be accessed.)

CONSULT-II program card (Check the appropriate CONSULT-II program card for the system.
Refer to GI-38, "
Checking Equipment" .

Power supply and ground circuit for the control unit of the system (For detailed circuit, refer to wir-
ing diagram for each system.)

Open or short circuit between the system and CONSULT-II DLC (For detailed circuit, refer to wiring
diagram for each system.)

Open or short circuit in CAN or K communication line. Refer to LAN-3, "Precautions When Using
CONSULT-II" .

GI-42
TOW TRUCK TOWING
Revision: August 20072004 QX56
TOW TRUCK TOWINGPFP:00000
To w Tr u c k To w i n gEAS0014Z
WAR NIN G:

Never get under the vehicle while it is supported only by the jack. Always use safety stands to
support the frame when you have to get under the vehicle.

Place wheel chocks at both front and back of the wheels on the ground.
CAUTION:

All applicable State or Provincial (in Canada) laws and local laws regarding the towing operation
must be obeyed.

It is necessary to use proper towing equipment to avoid possible damage during towing opera-
tion. Towing is in accordance with Towing Procedure Manual at dealer.

Always attach safety chains before towing.

When towing, make sure that the transmission, steering system and powertrain are in good order.
If any unit is damaged, dollies must be used.

Never tow an automatic transmission model from the rear
(i.e., backward) with four wheels on the ground as this may
cause serious and expensive damage to the transmission.
2WD MODELS
NISSAN does not recommend towing automatic transmission
equipped vehicles with the drive wheels on the ground.
CAUTION:

When towing with the front wheels on the ground: Turn the
ignition key to the OFF position and move the transmission
selector lever to N (neutral) position, turn the ignition key to
OFF position and secure the steering wheel in a straight
ahead position with a rope or similar device. Never place
the ignition key in the LOCK position. This will result in
damage to the steering lock mechanism.
Observe the following restricted towing speeds and distances.
WAIA0030E
Speed : Below 95 km/h (60 MPH)
Distance : Less than 800 km (500 miles)
WAIA0031E

TOW TRUCK TOWING
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4WD MODELS
NISSAN does not recommend towing automatic transmission
equipped vehicles with the drive wheels on the ground.
CAUTION:

When towing with the front wheels on the ground or rear
wheels on the ground (If you do not use towing dollies): Set
the free-running hubs to the free position and move the
transfer case shift lever into the “2H” position.

When towing with the front on the ground: Turn the ignition
key to the OFF position and secure the steering wheel in a
straight ahead position with a rope or similar device. Never
place the ignition key in the LOCK position. This will result
in damage to the steering lock mechanism.
Observe the following restricted towing speeds and distances.
Towing Point
CAUTION:
Never tow the vehicle using only the towing points. To avoid
damaging the vehicle body, use proper towing equipment when
towing.
Vehicle Recovery (Freeing a stuck vehicle)EAS00150

Tow chains or cables must be attached only to the main structural members of the vehicle or the
towing hooks (if so equipped). Otherwise, the vehicle body will be damaged.

Use the towing hook (if so equipped) only to free a vehicle stuck in sand, snow, mud, etc. Never
tow the vehicle for a long distance using only the towing hook.

The towing hook is under tremendous force when used to free a stuck vehicle. Never pull the hook
at an angle.

Always pull the cable straight out from the front or rear of the vehicle.

Pulling devices should be routed so they do not touch any part of the suspension, steering, brake,
or cooling systems.

Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or
recovery.
WA RN ING:

Stand clear of a stuck vehicle.

Do not spin your tires at high speed. This could cause them to explode and result in serious injury.
Parts of your vehicle could also overheat and be damaged.Speed : Below 95 km/h (60 MPH)
Distance : Less than 800 km (500 miles)
WAIA0032E
WAIA0055E

RECOMMENDED CHEMICAL PRODUCTS AND SEALANTS
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RECOMMENDED CHEMICAL PRODUCTS AND SEALANTSPFP:00000
Recommended Chemical Products and SealantsEAS00152
Refer to the following chart for help in selecting the appropriate chemical product or sealant.
Product Description PurposeNissan North America
Part No. (USA)Nissan Canada Part
No. (Canada)Aftermarket Cross-
reference Part Nos.
1Rear View Mirror
AdhesiveUsed to permanently
remount rear view mirrors
to windows.999MP-AM000P 99998-50505 Permatex 81844
2Anaerobic Liquid Gas-
ketFor metal-to-metal flange
sealing.
Can fill a 0.38 mm (0.015
inch) gap and provide
instant sealing for most
powertrain applications.999MP-AM001P 99998-50503Permatex 51813 and
51817
3High Performance
Thread SealantProvides instant sealing on
any threaded straight or
parallel threaded fitting.
(Thread sealant only, no
locking ability.)

Do not use on plastic.999MP-AM002P 999MP-AM002P Permatex 56521
4 Silicone RTVGasket Maker999MP-AM003P
(Ultra Grey)99998-50506
(Ultra Grey)Permatex Ultra Grey
82194;
Three Bond
1207,1215, 1216,
1217F, 1217G and
1217H
Nissan RTV Part No.
999MP-A7007
Gasket Maker for Maxima/
Quest 5-speed automatic
transmission
(RE5F22A)––Three Bond 1281B
or exact equivalent
in its quality
5High Temperature,
High Strength Thread
Locking Sealant (Red)Threadlocker 999MP-AM004P 999MP-AM004PPermatex 27200;
Three Bond 1360,
1360N, 1305 N&P,
1307N, 1335,
1335B, 1363B,
1377C, 1386B, D&E
and 1388
Loctite 648
6Medium Strength
Thread Locking Seal-
ant (Blue)Threadlocker (service tool
removable)999MP-AM005P 999MP-AM005PPermatex 24200,
24206, 24240,
24283 and 09178;
Three Bond 1322,
1322N, 1324 D&N,
1333D, 1361C,
1364D, 1370C and
1374

GW-1
GLASSES, WINDOW SYSTEM & MIRRORS
I BODY
CONTENTS
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SECTION GW
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Revision: August 20072004 QX56 PRECAUTIONS .......................................................... 3
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” .................................................................. 3
Handling for Adhesive and Primer ........................... 3
Trouble Diagnosis Precaution .................................. 3
PREPARATION ........................................................... 4
Special Service Tool ................................................. 4
Commercial Service Tool ......................................... 4
SQUEAK AND RATTLE TROUBLE DIAGNOSES ..... 5
Work Flow ................................................................ 5
CUSTOMER INTERVIEW ..................................... 5
DUPLICATE THE NOISE AND TEST DRIVE ....... 6
CHECK RELATED SERVICE BULLETINS ........... 6
LOCATE THE NOISE AND IDENTIFY THE
ROOT CAUSE ...................................................... 6
REPAIR THE CAUSE ........................................... 6
CONFIRM THE REPAIR ....................................... 7
Generic Squeak and Rattle Troubleshooting ........... 7
INSTRUMENT PANEL .......................................... 7
CENTER CONSOLE ............................................. 7
DOORS ................................................................. 7
TRUNK .................................................................. 8
SUNROOF/HEADLINER ....................................... 8
OVERHEAD CONSOLE (FRONT AND REAR) ..... 8
SEATS ................................................................... 8
UNDERHOOD ....................................................... 8
Diagnostic Worksheet .............................................. 9
WINDSHIELD GLASS ...............................................11
Removal and Installation .........................................11
REMOVAL ............................................................11
INSTALLATION ....................................................11
REAR WINDOW GLASS AND MOLDING ............... 13
Removal and Installation ........................................ 13
REMOVAL ........................................................... 13
INSTALLATION ................................................... 14
POWER WINDOW SYSTEM .................................... 15
Component Parts and Harness Connector Location ... 15
System Description ................................................ 15
MANUAL OPERATION ....................................... 16AUTO OPERATION ............................................. 18
POWER WINDOW SERIAL LINK ....................... 18
POWER WINDOW LOCK ................................... 18
RETAINED POWER OPERATION ...................... 18
ANTI-PINCH SYSTEM ........................................ 18
POWER WINDOW CONTROL BY THE FRONT
DOOR LOCK ASSEMBLY LH (KEY CYLINDER
SWITCH) ............................................................. 19
CAN Communication System Description .............. 19
Schematic ............................................................... 20
Wiring Diagram — WINDOW — ............................. 22
Terminal and Reference Value for Main Power Win-
dow and Door Lock/Unlock Switch ......................... 30
Terminal and Reference Value for Power Window
and Door Lock/Unlock Switch RH .......................... 30
Terminal and Reference Value for BCM ................. 32
Work Flow ............................................................... 33
CONSULT-II Function (BCM) ................................. 33
CONSULT-II INSPECTION PROCEDURE .......... 33
ACTIVE TEST ..................................................... 34
WORK SUPPORT ............................................... 34
DATA MONITOR ................................................. 34
Trouble Diagnoses Symptom Chart ....................... 36
BCM Power Supply and Ground Circuit Check ...... 38
Main Power Window and Door Lock/Unlock Switch
Power Supply and Ground Circuit Check ............... 39
Power Window and Door Lock/Unlock Switch RH
Power Supply and Ground Circuit Check ............... 40
Front Power Window Motor LH Circuit Check ........ 41
Front Power Window Motor RH Circuit Check ....... 42
Limit Switch Circuit Check Front LH ....................... 43
Limit Switch Circuit Check Front RH ...................... 44
Encoder Circuit Check Front LH ............................. 46
Encoder Circuit Check Front RH ............................ 48
Door Switch Check ................................................. 50
Front Door Lock Assembly LH (Key Cylinder Switch)
Check ..................................................................... 52
Power Window Serial Link Check Front LH and RH ... 54
Rear Power Window Control Unit LH or RH Power
Supply and Ground Circuit Check .......................... 56

GW-2Revision: August 20072004 QX56 Rear Power Window Switch LH or RH Power Supply
and Ground Circuit Check ...................................... 58
Rear Power Window Motor LH Circuit Check ......... 58
Rear Power Window Motor RH Circuit Check ........ 59
Limit Switch Circuit Check Rear LH and RH ........... 60
Encoder Circuit Check Rear LH or RH ................... 62
Power Window Serial Link Check Rear LH or RH ... 64
Rear Power Vent Window Switch Circuit Check ..... 65
Rear Power Vent Window Motor LH Circuit Check ... 65
Rear Power Vent Window Motor RH Circuit Check ... 66
Rear Power Vent Window Relay (OPEN) Check .... 66
Rear Power Vent Window Relay (CLOSE) Check ... 67
FRONT DOOR GLASS AND REGULATOR ............. 69
Removal and Installation ........................................ 69
FRONT DOOR GLASS ....................................... 69
FRONT DOOR GLASS REGULATOR ................ 70
FITTING INSPECTION AND SETTING AFTER
INSTALLATION .................................................... 70
REAR DOOR GLASS AND REGULATOR ............... 72
Removal and Installation ........................................ 72
REAR DOOR GLASS .......................................... 72
REAR DOOR GLASS REGULATOR ................... 73
SIDE WINDOW GLASS ............................................ 75
Removal and Installation ........................................ 75
REMOVAL ........................................................... 75
INSTALLATION .................................................... 75
INSIDE MIRROR ....................................................... 76
Wiring Diagram — I/MIRR — ................................. 76
Removal and Installation ........................................ 77
INSIDE MIRROR ................................................. 77
REAR WINDOW DEFOGGER .................................. 78
Component Parts and Harness Connector Location ... 78
System Description ................................................. 79CAN Communication System Description ..............80
Schematic ...............................................................81
Wiring Diagram — DEF — ......................................82
Terminal and Reference Value for BCM ..................85
Terminal and Reference Value for IPDM E/R ..........85
Work Flow ...............................................................85
CONSULT-II Function (BCM) ..................................86
CONSULT-II BASIC OPERATION PROCEDURE
...86
DATA MONITOR ..................................................87
ACTIVE TEST ......................................................87
Trouble Diagnoses Symptom Chart ........................87
BCM Power Supply and Ground Circuit Check ......89
Rear Window Defogger Switch Circuit Check .........90
Rear Window Defogger Power Supply Circuit
Check ......................................................................91
Rear Window Defogger Circuit Check ....................92
Door Mirror Defogger Power Supply Circuit Check ...92
Door Mirror LH Defogger Circuit Check ..................94
Door Mirror RH Defogger Circuit Check .................95
Rear Window Defogger Signal Check ....................96
Filament Check .......................................................96
Filament Repair .......................................................97
REPAIR EQUIPMENT .........................................97
REPAIRING PROCEDURE .................................97
DOOR MIRROR .........................................................99
Wiring Diagram — MIRROR — ..............................99
Door Mirror Assembly ........................................... 100
REMOVAL .......................................................... 100
INSTALLATION .................................................. 100
Door Mirror Glass .................................................. 100
REMOVAL .......................................................... 100
INSTALLATION .................................................. 101

PRECAUTIONS
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PRECAUTIONSPFP:00001
Precautions for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT
BELT PRE-TENSIONER”
EIS002UD
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WA RN ING:

To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death
in the event of a collision which would result in air bag inflation, all maintenance must be per-
formed by an authorized NISSAN/INFINITI dealer.

Improper maintenance, including incorrect removal and installation of the SRS, can lead to per-
sonal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air
Bag Module, see the SRS section.

Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or
harness connectors.
Handling for Adhesive and PrimerEIS002UE

Do not use an adhesive which is past its usable date. Shelf life of this product is limited to six months after
the date of manufacture. Carefully adhere to the expiration or manufacture date printed on the box.

Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.

Open the seal of the primer and adhesive just before application. Discard the remainder.

Before application, be sure to shake the primer container to stir the contents. If any floating material is
found, do not use it.

If any primer or adhesive contacts the skin, wipe it off with gasoline or equivalent and wash the skin with
soap.

When using primer and adhesive, always observe the precautions in the instruction manual.
Trouble Diagnosis PrecautionEIS0 02 UF
When you read wiring diagrams, refer to the following:

GI-15, "How to Read Wiring Diagrams".

PG-4, "POWER SUPPLY ROUTING CIRCUIT".
When you perform trouble diagnosis, refer to the following:

GI-11, "HOW TO FOLLOW TEST GROUPS IN TROUBLE DIAGNOSES".

GI-27, "How to Perform Efficient Diagnosis for an Electrical Incident".
Check for any service bulletins before servicing the vehicle.

GW-6
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Revision: August 20072004 QX56
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to GW-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)

SQUEAK AND RATTLE TROUBLE DIAGNOSES
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80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following mate-
rials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS002UJ
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.