navigation update INFINITI QX56 2007 Factory Service Manual
Page 678 of 3061
AV-138
< SERVICE INFORMATION >
NAVIGATION SYSTEM
DESTINATION, PASSING POINTS, AND MENU ITEMS CANNOT BE SELECTED/SET
VOICE GUIDE 
Vehicle location accuracy is low. Accuracy indicator (GPS satellite mark) on the 
map screen stays gray.Current location is not determined.
Vehicle speed setting by the vehicle speed pulse 
has been deviated (advanced or retarded) from 
the actual vehicle speed because tire chain is fit-
ted or the system has been used on another vehi-
cle.Drive the vehicle for a while [for approx. 30 
minutes at approx. 30 km/h (19 MPH)] and 
the deviation will be automatically adjusted. If 
advancement or retard still occur, perform 
the distance adjustment by CONFIRMA-
TION/ADJUSTMENT mode of diagnosis 
function.
Map data has error or omission. (Vehicle mark is 
always deviated to the same position.)As a rule, an updated map DVD–ROM will be 
released once a year. Symptom Cause Remedy
Symptom Cause Remedy
Destination cannot be set. Destination to be set is on an expressway. Set the destination on an ordinary road.
Passing point is not searched 
when re-searching the route.The vehicle has already passed the passing point, 
or the system judged so.To include the passing points that have been 
passed into the route again, set the route 
again.
Route information will not be dis-
played.Route searching has not been done. Set the destination and perform route 
searching.
Vehicle mark is not on the recommended route. Drive on the recommended route.
Route guide is turned OFF. Turn route guide ON.
Route information is not available on the dark 
green route.System is not malfunctioning.
After the route searching, no guide 
sign will appear as the vehicle 
goes near the entrance/exit to the 
toll road.Vehicle mark is not on the recommended route. 
(On the display, only guide signs related to the rec-
ommended route will be shown.)Drive on the recommended route.
Automatic route searching is not 
possible.Vehicle is driving on a highway (gray route), or no 
recommended route is available.Drive on a road to be searched. Or re–search 
the route manually. In this case, however, the 
whole route will be searched.
Performed automatic detour 
search (or detour search). Howev-
er, the result is the same as that of 
the previous search.Performed search with every condition consid-
ered. However, the result is the same as that of the 
previous search.System is not malfunctioning.
Passing points cannot be set. More than five passing points were set. Passing points can be set up to five. To stop 
at more than five points, perform sharing in 
several steps.
When setting the route, the starting 
point cannot be selected.The current vehicle location is always set as the 
starting point of a route.System is not malfunctioning.
Some menu items cannot be se-
lected.The vehicle is being driven. Stop the vehicle at a safe place and then op-
erate the system. 
Page 679 of 3061
NAVIGATION SYSTEM
AV-139
< SERVICE INFORMATION >
C
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F
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AV
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ROUTE SEARCH 
NOTE:
Except for the ordinance-designated cities. (Malfunctioning areas may be changed in the updated map disc.)
EXAMPLES OF CURRENT-LOCATION MARK DISPLACEMENT 
Symptom Cause Remedy
Voice guide will not operate. Note: Voice guide is only available at intersections 
that satisfy certain conditions (indicated by l on the 
map). Therefore, guidance may not be given even 
when the route on the map changes direction.System is not malfunctioning.
The vehicle is not on the recommended route. Return to the recommended route or re-
search the route.
Voice guide is turned OFF. Turn voice guide ON.
Route guide is turned OFF. Turn route guide ON.
Voice guide does not match the ac-
tual road pattern.Voice guide may vary with the direction to which 
the vehicle is turned and the connection of the road 
to other roads.Drive in conformity to the actual traffic rules.
Symptom Cause Remedy
No route is shown. No road to be searched is found around the des-
tination.Find wider road (orange road or wider) near-
by and reset the destination and passing 
points onto it. Take care of the traveling direc-
tion when there are separate up and down 
roads.
Starting point and the destination are too close. Set the destination at more distant point.
Conditional traffic regulation (day of the week/
time of the day) is set at the area around the cur-
rent location or the destination.Turn the time-regulating search conditions 
OFF. Turn “Avoid regulation time” in the 
search conditions OFF.
Indicated route is intermittent. In some areas, highways (gray routes) are not 
used for the search
(Note)  Therefore, the route to 
the current location or the passing points may be 
intermittent.System is not malfunctioning.
When the vehicle has passed the 
recommended route, it is deleted 
from the screen.A recommended route is controlled by each sec-
tion. When the vehicle has passed the passing 
point 1, then the map data from the starting point 
up to the passing point 1 will be deleted. (The data 
may remain undeleted in some areas.)System is not malfunctioning.
Detouring route is recommended. In some areas, highways (gray routes) are not 
used for the search. (Note). Therefore, detour 
route may be recommended.Set the route closer to the basic route (gray 
route).
A detour route may be shown when some traffic 
regulation (one-way traffic, etc.) is set at the area 
around the starting point or the destination.Slightly move the starting point or the destina-
tion, or set the passing point on the route of 
your choice.
In the area where highways (gray routes) are 
used for the search, left turn has priority around 
the current location and the destination (passing 
points). For this reason, the recommended route 
may be detouring.System is not malfunctioning.
Landmarks on the map do not 
match the actual ones.This can be happen due to omission or error in 
the map data.As a rule, an updated map DVD-ROM will be 
released once a year. Wait until the latest 
map has become available.
Recommended route is far from 
the starting point, passing points, 
and destination.Starting point, passing points, and destination of 
the route guide were set far from the desired 
points because route searching data around 
these area were not stored.Reset the destination onto the road nearby. If 
this road is one of the highways (gray routes), 
an ordinary road nearby may be displayed as 
the recommended route. 
Page 684 of 3061
AV-144
< SERVICE INFORMATION >
NAVIGATION SYSTEM
PLACE AND SOMETIMES IT IS WRONG PLACE
The conditions of the GPS antenna (GPS data) and gyroscope (angular speed sensor) change gradually.
Depending on the road traveled and the operation of the steering wheel, the location detection results will be
different. Therefore, even on a road on which the location has never been wrong, conditions may cause the
vehicle mark to deviate.
LOCATION CORRECTION BY MAP-MATCHING IS SLOW
• The map-matching function needs to refer to the data of the surrounding area. It is necessary to drive some
distance for the function to work.
• Because map-matching operates on this principle, when there are many roads running in similar directions
in the surrounding area, no matching determination may be made. The location may not be corrected until
some special feature is found.
ALTHOUGH GPS RECEIVING DISPLAY IS GREEN, VEHICLE MARK DOES NOT RETURN TO
CORRECT LOCATION
• The GPS accuracy has an error of approximately 10 m (30 ft). In some cases the current-location mark may
not be on the correct street, even when GPS location-correction is done.
• The navigation system compares the results of GPS location detection with the results from map-matching
location detection. The one which is determined to have higher accuracy is used.
• GPS location correction may not be performed when the vehicle is stopped.
NAME OF CURRENT PLACE IS NOT DISPLAYED
The current place name may not be displayed if there are no place names displayed on the map screen.
CONTENTS OF DISPLAY DIFFER FOR BIRDVIEW™ AND THE (FLAT) MAP SCREEN
Difference of the BIRDVIEW™ screen from the flat map screen are as follows.
• The current place name displays names which are primarily in the direction of vehicle travel.
• The amount of time before the vehicle travel or turn angle is updated on the screen is longer than for the
(flat) map display.
• The conditions for display of place names, roads, and other data are different for nearby areas and for more
distant areas.
• Some thinning of the character data is done to prevent the display becoming too complex. In some cases
and in some locations, the display contents may differ.
• The same place name, street name, etc. may be displayed multiple times.