service INFINITI QX56 2009 Factory Service Manual

DLK-216
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
HAZARD FUNCTION
HAZARD FUNCTION
Symptom TableINFOID:0000000003775841
HAZARD AND BUZZER REMINDER FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the follo
wing table, check “Work flow”. Refer to DLK-6, "
Work Flow".
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column in this order.
Conditions of Vehicle (Operating Conditions)
• “LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-III.
• “ANSWER BACK FUNCTION” is ON when setting on CONSULT-III.
• Ignition switch is in OFF position.
• All doors are closed.
• Ignition switch is not depressed.
Symptom Diagnosis/service procedureReference
page
Hazard reminder does not operate by request
switch.
(Buzzer reminder operate.) 1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.
DLK-56
2. Check hazard function.
DLK-112
3. Check Intermittent incident. GI-38
Hazard reminder does not operate by Intelligent Key.
(Buzzer reminder operate.)1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”.
DLK-56
2. Check hazard function.
DLK-112
3. Check Intelligent Key battery inspection.DLK-106
Buzzer reminder does not operate by request
switch.
(Hazard reminder operate.)1.
Check “ANS BACK I-KEY LOCK” or “ANS BACK I-KEY
UNLOCK” setting in “WORK SUPPORT”. DLK-56
2. Check Intelligent Key warning buzzer.
DLK-95
3. Check Intermittent incident. GI-38
Revision: December 20092009 QX56

HORN FUNCTIONDLK-217
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HORN FUNCTION
Symptom TableINFOID:0000000003775842
HAZARD AND HORN REMINDER FUNCTION MALFUNCTION
NOTE:
• Before performing the diagnosis in the following table, check “Work flow”. Refer to DLK-6, "
Work Flow".
• If the following symptoms” are detected, check systems shown in the “Diagnosis/service procedure” column in this order.
Conditions of Vehicle (Operating Conditions)
• “ANSWER BACK FUNCTION” is ON when setting on CONSULT-III.
• Ignition switch is in OFF position.
• All doors are closed.
Symptom Diagnosis/service procedureReference
page
Hazard reminder does not operate by request switch.
(Horn reminder operate.) 1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”. DLK-56
2. Check hazard function.
DLK-112
3. Check Intermittent Incident. GI-38
Hazard reminder does not operate by Intelligent Key.
(Horn reminder operate.)1.
Check “HAZARD ANSWER BACK” setting in “WORK
SUPPORT”. DLK-56
2. Check hazard function.
DLK-112
3. Check Intelligent Key battery inspection.DLK-106
Horn reminder does not operate by request switch.
(Hazard reminder operate.)1.
Check “ANSWER BACK WITH I-KEY LOCK” or “AN-
SWER BACK WITH I-KEY UNLOCK” setting in “WORK
SUPPORT”. DLK-56
2. Check Intelligent Key warning buzzer.
DLK-95
3. Check Intermittent Incident. GI-38
Horn reminder does not operate by Intelligent Key.
(Hazard reminder operate.)1.
Check “HORN WITH KEYLESS LOCK” setting in
“WORK SUPPORT”. DLK-56
2. Check horn function.
DLK-108
3. Check Intermittent Incident. GI-38
Revision: December 20092009 QX56

DLK-218
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
HOMELINK UNIVERSAL TRANSCEIVER
HOMELINK UNIVERSAL TRANSCEIVER
Symptom TableINFOID:0000000003775843
HOMELINK UNIVERSAL TRANSCEIVER MALFUNCTION
Symptom
Diagnosis/service procedureReference page
Homelink universal transceiver does not operate properly. 1. Check homelink universal transceiver function.
DLK-144
2. Check Intermittent Incident. GI-38
Revision: December 20092009 QX56

SQUEAK AND RATTLE TROUBLE DIAGNOSESDLK-219
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000003775844
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs.Use the Diag-
nostic Worksheet during the interv iew to document the facts and conditions when the noise occurs and any
customer's comments; refer to DLK-223, "
Diagnostic Worksheet". This information is necessary to duplicate
the conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed descr iption or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/someti mes repeating/often brought on by driver action.
• Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or lo cation of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842
Revision: December 20092009 QX56

DLK-220
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-
clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks. Refer to DLK-221, "
Inspection Procedure".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loos ening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02: 15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Revision: December 20092009 QX56

PRECAUTIONSDLK-225
< PRECAUTION > [WITH INTELLIGENT KEY SYSTEM]
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PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER"
INFOID:0000000005877749
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severi ty of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and w hether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoper ative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including in correct removal and installation of the SRS, can lead to personal
injury caused by unintentional act ivation of the system. For removal of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipm ent on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identi fied by yellow and/or orange harnesses or har-
ness connectors.
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
WARNING:
• When working near the Airbag Diagnosis Sensor Un it or other Airbag System sensors with the Igni-
tion ON or engine running, DO NOT use air or el ectric power tools or strike near the sensor(s) with a
hammer. Heavy vibration could activate the sensor( s) and deploy the air bag(s), possibly causing
serious injury.
• When using air or electric power tools or hammers, always switch the Ignition OFF, disconnect the battery, and wait at least 3 minutes before performing any service.
Precaution Necessary for Steering Wheel Rotation After Battery Disconnect
INFOID:0000000005877750
NOTE:
• This Procedure is applied only to models with Intelligent Key system and NATS (NISSAN ANTI-THEFT SYS-
TEM).
• Remove and install all control units after disconnecti ng both battery cables with the ignition knob in the
″ LOCK ″ position.
• Always use CONSULT-III to perform self-diagnosis as a part of each function inspection after finishing work.
If DTC is detected, perform trouble diagnosis according to self-diagnostic results.
For models equipped with the Intelligent Key system and NATS , an electrically controlled steering lock mech-
anism is adopted on the key cylinder.
For this reason, if the battery is disconnected or if the battery is discharged, the steering wheel will lock and
steering wheel rotation will become impossible.
If steering wheel rotation is required when battery power is interrupted, follow the procedure below before
starting the repair operation.
OPERATION PROCEDURE
1. Connect both battery cables. NOTE:
Supply power using jumper cables if battery is discharged.
2. Use the Intelligent Key or mechanical key to turn the ignition switch to the ″ACC ″ position. At this time, the
steering lock will be released.
3. Disconnect both battery cables. The steering lock will remain released and the steering wheel can be
rotated.
4. Perform the necessary repair operation.
Revision: December 20092009 QX56

PREPARATIONDLK-227
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PREPARATION
PREPARATION
Special Service ToolINFOID:0000000003775849
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Tool number
(Kent-Moore No.)
Tool name Description
—
(J-39570)
Chassis ear Locating the noise
—
(J-43980)
NISSAN Squeak and Rat-
tle Kit Repairing the cause of noise
—
(J-43241)
Remote Keyless Entry
Te s t e r Used to test keyfobs
SIIA0993E
SIIA0994E
LEL946A
Revision: December 20092009 QX56

DLK-228
< PREPARATION >[WITH INTELLIGENT KEY SYSTEM]
PREPARATION
Commercial Service Tool
INFOID:0000000003775850
(Kent-Moore No.)
Tool name Description
(J-39565)
Engine ear Locating the noise
SIIA0995E
Revision: December 20092009 QX56

DLN-3
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NOISE, VIBRATION AND HARSHNESS
(NVH) TROUBLESHOOTING ........................ ..
119
NVH Troubleshooting Chart ................................ ..119
PRECAUTION ............................................120
PRECAUTIONS .............................................. ..120
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ..
120
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect .................................
120
Precaution for Transfer Assembly and Transfer
Control Unit Replacement .....................................
121
Precaution .............................................................121
Service Notice .......................................................122
PREPARATION .........................................123
PREPARATION .............................................. ..123
Special Service Tool ........................................... ..123
Commercial Service Tool ......................................125
ON-VEHICLE MAINTENANCE ..................127
TRANSFER OIL FILTER ................................ ..127
Removal and Installation ..................................... ..127
TRANSFER FLUID ...........................................129
Replacement ....................................................... ..129
Inspection ..............................................................129
ON-VEHICLE REPAIR ...............................130
TRANSFER CONTROL UNIT ........................ ..130
Removal and Installation ..................................... ..130
FRONT OIL SEAL ............................................131
Removal and Installation ..................................... ..131
REAR OIL SEAL ..............................................133
Removal and Installation ..................................... ..133
SIDE OIL SEAL ................................................135
Removal and Installation ..................................... ..135
TRANSFER CONTROL DEVICE .....................136
Removal and Installation ..................................... ..136
AIR BREATHER HOSE ....................................137
Removal and Installation ..................................... ..137
TRANSFER MOTOR ........................................140
Removal and Installation ..................................... ..140
REMOVAL AND INSTALLATION .............141
TRANSFER ASSEMBLY ............................... ..141
Removal and Installation ..................................... ..141
DISASSEMBLY AND ASSEMBLY ............142
TRANSFER ASSEMBLY ............................... ..142
Disassembly and Assembly ................................. ..142
SERVICE DATA AND SPECIFICATIONS
(SDS) ............... ...........................................
179
SERVICE DATA AND SPECIFICATIONS
(SDS) ...............................................................
179
General Specification .......................................... ..179
Inspection and Adjustment ....................................179
PROPELLER SHAFT: 2F1310
PRECAUTION ............... .............................
181
PRECAUTIONS ...............................................181
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ..
181
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect .................................
181
PREPARATION .........................................183
PREPARATION ...............................................183
Commercial Service Tool .................................... ..183
SYMPTOM DIAGNOSIS ............................184
NOISE, VIBRATION, AND HARSHNESS
(NVH) TROUBLESHOOTING .........................
184
NVH Troubleshooting Chart ................................ ..184
ON-VEHICLE REPAIR ...............................185
PROPELLER SHAFT ......................................185
On-Vehicle Service .............................................. ..185
REMOVAL AND INSTALLATION .............186
PROPELLER SHAFT ......................................186
Removal and Installation ..................................... ..186
DISASSEMBLY AND ASSEMBLY ............188
PROPELLER SHAFT ......................................188
Disassembly and Assembly ................................. ..188
SERVICE DATA AND SPECIFICATIONS
(SDS) ............... ...........................................
190
SERVICE DATA AND SPECIFICATIONS
(SDS) ...............................................................
190
General Specification .......................................... ..190
Snap Ring ..............................................................190
PROPELLER SHAFT: 2S1410
PRECAUTION ............... .............................
191
PRECAUTIONS ...............................................191
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ..
191
Revision: December 20092009 QX56

DLN-4
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect .................................
191
PREPARATION ..........................................193
PREPARATION .............................................. .193
Commercial Service Tool .................................... ..193
SYMPTOM DIAGNOSIS ............................194
NOISE, VIBRATION, AND HARSHNESS
(NVH) TROUBLESHOOTING ......................... .
194
NVH Troubleshooting Chart ................................ ..194
ON-VEHICLE REPAIR ............................. ..195
PROPELLER SHAFT ..................................... .195
On-Vehicle Service .............................................. ..195
REMOVAL AND INSTALLATION ..............196
PROPELLER SHAFT ..................................... .196
Removal and Installation ..................................... ..196
DISASSEMBLY AND ASSEMBLY ............199
PROPELLER SHAFT ..................................... .199
Disassembly and Assembly ................................. ..199
SERVICE DATA AND SPECIFICATIONS
(SDS) .............. ............................................
201
SERVICE DATA AND SPECIFICATIONS
(SDS) ............................................................... .
201
General Specification .......................................... ..201
Snap Ring ..............................................................201
FRONT FINAL DRIVE: M205
PRECAUTION ....... ....................... ..............
203
PRECAUTIONS .............................................. .203
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" .............................................................. ..
203
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect .................................
203
Precaution for Servicing Front Final Drive .............204
PREPARATION ..........................................205
PREPARATION .............................................. .205
Special Service Tool ............................................ ..205
Commercial Service Tool ......................................207
SYMPTOM DIAGNOSIS ............................208
NOISE, VIBRATION AND HARSHNESS
(NVH) TROUBLESHOOTING ......................... .
208
NVH Troubleshooting Chart ................................ ..208
ON-VEHICLE MAINTENANCE ..................209
DIFFERENTIAL GEAR OIL ............................ ..209
Changing Differential Gear Oil ............................. .209
Checking Differential Gear Oil ..............................209
ON-VEHICLE REPAIR ..............................210
SIDE OIL SEAL .............................................. ..210
Removal and Installation ...................................... .210
FRONT OIL SEAL ............................................211
Removal and Installation ...................................... .211
CARRIER COVER .......................................... ..214
Removal and Installation ...................................... .214
REMOVAL AND INSTALLATION .............215
FRONT FINAL DRIVE .................................... ..215
Removal and Installation ...................................... .215
DISASSEMBLY AND ASSEMBLY ...........217
FRONT FINAL DRIVE .................................... ..217
Disassembly and Assembly ................................. .217
SERVICE DATA AND SPECIFICATIONS
(SDS) ............... ..........................................
234
SERVICE DATA AND SPECIFICATIONS
(SDS) .............................................................. ..
234
General Specification ........................................... .234
Inspection and Adjustment ....................................234
REAR FINAL DRIVE: R230
PRECAUTION ............... ............................
236
PRECAUTIONS .............................................. ..236
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" .............................................................. .
236
Precaution Necessary for Steering Wheel Rota-
tion After Battery Disconnect ................................
236
Precaution for Servicing Rear Final Drive .............237
PREPARATION .........................................238
PREPARATION .............................................. ..238
Special Service Tool ............................................ .238
Commercial Service Tool ......................................240
SYMPTOM DIAGNOSIS ...........................242
NOISE, VIBRATION AND HARSHNESS
(NVH) TROUBLESHOOTING ......................... ..
242
NVH Troubleshooting Chart ................................. .242
DESCRIPTION ..................................................243
Cross-Sectional View ........................................... .243
ON-VEHICLE MAINTENANCE .................244
DIFFERENTIAL GEAR OIL ............................ ..244
Revision: December 20092009 QX56