JEEP GRAND CHEROKEE 2011 WK2 / 4.G Owners Manual

Proper operation of four-wheel drive vehicles depends
on tires of equal size, type, and circumference on each
wheel. Any difference will adversely affect shifting and
cause damage to the transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the N
(Neutral) position without first fully engaging the
parking brake. The transfer case N (Neutral) position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move
regardless of the transmission position. The parking
brake should always be applied when the driver is
not in the vehicle.
Shift Positions
For additional information on the appropriate use of each
transfer case mode position, see the information below:
4WD AUTO
This range is used on surfaces such as ice, snow, gravel,
sand, and dry hard pavement.
NOTE:Refer to “Selec-Terrain – If Equipped” in “Start-
ing and Operating” for further information on the vari-
ous positions and their intended usages.
NEUTRAL
This range disengages both the front and rear driveshafts
from the powertrain. It is to be used for flat towing
behind another vehicle. Refer to “Recreational Towing”
in “Starting and Operating” for further information.
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4WD LOW
This range is for low speed four-wheel drive. It locks the
front and rear driveshafts together and forces the front
and rear wheels to rotate at the same speed. It provides
additional traction and maximum pulling power for
loose, slippery road surfaces only. Do not exceed 25 mph
(40 km/h).
NOTE:Refer to “Selec-Terrain – If Equipped” for
further information on the various positions and their
intended usages.
Shifting Procedures
4WDHIto4WDLOW
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL, and press the
“4WD LOW” button once on the transfer case switch. The
“4WD LOW” indicator light in the instrument cluster
will begin to flash and remain on solid when the shift is
complete. NOTE:If shift conditions/interlocks are not met, or a
transfer case motor temperature protection condition ex-
ists, a “For 4x4 Low Slow Below 3 MPH or 5 KPH Put
Trans in N Press 4 Low” message will flash from the
Electronic Vehicle Information Center (EVIC). Refer to
“Electronic Vehicle Information Center (EVIC)” in “Under-
standing Your Instrument Panel” for further information.
Transfer Case Switch
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4WD LOW to 4WD HI
With the vehicle at speeds of 0 to 3 mph (0 to 5 km/h), the
ignition switch in the ON position or the engine running,
shift the transmission into NEUTRAL, and press the
“4WD LOW” button once on the transfer case switch. The
“4WD LOW” indicator light in the instrument cluster
will flash and go out when the shift is complete.
NOTE:
•If shift conditions/interlocks are not met, or a transfer
case motor temperature protection condition exists, a
“For 4x4 High Slow Below 3 MPH or 5 KPH Put Trans
in N Press 4 Low” message will flash from the
Electronic Vehicle Information Center (EVIC). Refer to
“Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further
information.
•Shifting into or out of 4WD LOW is possible with the
vehicle completely stopped; however, difficulty mayoccur due to the mating clutch teeth not being prop-
erly aligned. Several attempts may be required for
clutch teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling 0 to
3 mph (0 to 5 km/h). If the vehicle is moving faster
than 3 mph (5 km/h), the transfer case will not allow
the shift.
NEUTRAL Shift Procedure
1. Turn the ignition switch to the ON position, engine off.
2. Vehicle stopped, with foot on brake.
3. Place the transmission into NEUTRAL.
4. Hold down the NEUTRAL “pin” switch (with a pen,
etc.) for four seconds until the LED light by the switch
starts to blink indicating shift in progress. The light will
stop blinking (stay on solid) when the NEUTRAL shift is
complete. A “To Tow Vehicle Safely, Read Neutral Shift
Procedure in Owners Manual” message will display on5
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the Electronic Vehicle Information Center (EVIC). Refer
to “Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further in-
formation.
5. Repeat Steps 1 to 4 to shift out of NEUTRAL.NOTE:
If shift conditions/interlocks are not met, a “To
Tow Vehicle Safely, Read Neutral Shift Procedure in
Owners Manual” message will flash from the Electronic
Vehicle Information Center (EVIC). Refer to “Electronic
Vehicle Information Center (EVIC)” in “Understanding
Your Instrument Panel” for further information.
Quadra-Drive II System – If Equipped
The optional Quadra-Drive II System features two
torque transfer couplings. The couplings include an
Electronic Limited-Slip Differential (ELSD) rear axle and
the Quadra-Trac II transfer case. The optional ELSD axle
is fully automatic and requires no driver input to operate.
Under normal driving conditions, the unit functions as a
standard axle, balancing torque evenly between left and
right wheels. With a traction difference between left and
right wheels, the coupling will sense a speed difference.
As one wheel begins to spin faster than the other, torque
will automatically transfer from the wheel that has less
traction, to the wheel that has traction. While the transfer
Neutral Switch
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case and axle coupling differ in design, their operation is
similar. Follow the Quadra-Trac IItransfer case shifting
information, preceding this section, for shifting this
system.
SELEC-TERRAIN™ — IF EQUIPPED
Description
Selec-Terrain™ combines the capabilities of the vehicle
control systems, along with driver input, to provide the
best performance for all terrains.
Selec-Terrain™ consists of the following positions:
•Sport– Dry weather, on-road calibration. Only avail-
able in 4WD High range. Performance based tuning
that provides a rear wheel drive feel but with im-
proved handling and acceleration over a two-wheel
drive vehicle. The Electronic Stability Control will set
Selec-Terrain™ Switch
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to allow more driver control of vehicle while maintain-
ing safe handling controls. The vehicle will lower (if
equipped with Air Suspension) to Aero Mode in High
Range. 4WD Low is not available in SPORT mode, if
4WD Low is selected the Selec-Terrain™ will auto-
matically switch back to AUTO.
•Snow– Tuning set for additional stability in inclement
weather. Use on and off road on loose traction surfaces
such as snow. When in Snow mode (depending on
certain operating conditions), the transmission may
use second gear (rather than first gear) during
launches, to minimize wheel slippage. If equipped
with air suspension, the level will change to Normal
Ride Height (NRH) if the transfer case is in high range.
The level will change to Off-Road 1 if the transfer case
is in Low range.
•Auto – Fully automatic full time four-wheel drive
operation can be used on and off road. Balances traction with seamless steering feel to provide im-
proved handling and acceleration over two-wheel
drive vehicles. If equipped with air suspension, the
level will change to NRH.
•Sand/Mud
– Off road calibration for use on low
traction surfaces such as mud, sand, or wet grass.
Driveline is maximized for traction. Some binding
may be felt on less forgiving surfaces. The electronic
brake controls are set to limit traction control manage-
ment of throttle and wheel spin. If equipped with air
suspension, the level will change to Off-Road 1.
•Rock – Off-road calibration only available in 4WD
Low range. The vehicle is raised (if equipped with Air
Suspension) for improved ground clearance. Traction
based tuning with improved steer-ability for use on
high traction off-road surfaces. Activates the Hill De-
scent Control for steep downhill control. Use for low
speed obstacles such as large rocks, deep ruts, etc. If
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equipped with air suspension, the vehicle level will
change to Off-Road 2. If the Selec-Terrain™ switch is in
ROCK mode, and the transfer case is switched from
4WD Low to 4WD High, the Selec-Terrain™ system
will return to AUTO.
Electronic Vehicle Information Center (EVIC)
Display Messages
When the appropriate conditions exist, a message will
appear in the EVIC display. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
QUADRA-LIFT™ — IF EQUIPPED
Description
The Quadra-Lift™ air suspension system provides full
time load leveling capability along with the benefit of
being able to adjust vehicle height by the push of a
button.
•Normal Ride Height (NRH)– This is the standard
position of the suspension and is meant for normal
driving.
Selec-Terrain™ Switch
1 — Up Button
2 — Down Button
3 — Park Mode Indicator Lamp
4 — Normal Ride Height Indicator Lamp
5 — Off-Road 1 Indicator Lamp
6 — Off-Road 2 Indicator Lamp
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•Off-Road 1 (OR1) (Raises the vehicle approximately
1.3 in (33 mm)– This position should be the default
position for all off-road driving until OR2 is needed. A
smoother and more comfortable ride will result. Press
the “Up” button once from the NRH position while the
vehicle speed is below 48 mph (77 km/h). When in the
OR1 position, if the vehicle speed remains between
40 mph (64 km/h) and 50 mph (80 km/h) for greater
than 20 seconds or if the vehicle speed exceeds 50 mph
(80 km/h), the vehicle will be automatically lowered
to NRH. Refer to “Off-Road Driving Tips” in “Starting
and Operating” for further information.
•Off-Road 2 (OR2) (Raises the vehicle approximately
2.6 in (65 mm) – This position is intended for off-
roading use only where maximum ground clearance is
required. To enter OR2, press the “Up” button twice
from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While
in OR2, if the vehicle speed exceeds 25 mph (40 km/h) the vehicle height will be automatically lowered to
OR1. Refer to “Off-Road Driving Tips” in “Starting
and Operating” for further information.
•Aero Mode (Lowers the vehicle approximately 0.5 in
(13 mm)
– This position provides improved aerody-
namics by lowering the vehicle. The vehicle will
automatically enter Aero Mode when the vehicle
speed remains between 62 mph (99 km/h) and 66 mph
(106 km/h) for greater than 20 seconds or if the vehicle
speed exceeds 66 mph (106 km/h). The vehicle will
return to NRH from Aero Mode if the vehicle speed
remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h). The vehicle will
enter Aero Mode, regardless of vehicle speed if the
Selec-Terrain™ knob is turned to the “SPORT” posi-
tion. Turning the Selec-Terrain™ knob to the “AUTO”
position will return the system to normal operation.
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•Park Mode (Lowers the vehicle approximately 1.5 in
(38 mm)– This position lowers the vehicle for easier
passenger entry and exit as well as lowering the rear of
the vehicle for easier loading and unloading of cargo.
To enter Park Mode, press the “Down” button once
while the vehicle speed is below 25 mph (40 km/h).
Once the vehicle speed goes below 15 mph (24 km/h)
the vehicle height will begin to lower. If the vehicle
speed remains between 15 mph (24 km/h) and 25 mph
(40 km/h) for greater than 60 seconds, or the vehicle
speed exceeds 25 mph (40 km/h) the Park Mode
change will be cancelled. To exit Park Mode, press the
“Up” button once while in Park Mode or drive the
vehicle over 15 mph (24 km/h).
The Selec-Terrain™ switch will automatically change the
vehicle to the proper height based on the position of the
Selec-Terrain™ switch. The height can be changed from
the default Selec-Terrain™ setting by normal use of the air suspension buttons. Refer to “Selec-Terrain™” in
“Starting and Operating” for further information.
The system requires that the engine be running for all
changes. When lowering the vehicle all of the doors,
including the liftgate, must be closed. If a door is opened
at any time while the vehicle is lowering the change will
not be completed until the open door(s) is closed.
The Quadra-Lift™ air suspension system uses a lifting
and lowering pattern which keeps the headlights from
incorrectly shining into oncoming traffic. When raising
the vehicle, the rear of the vehicle will move up first and
then the front. When lowering the vehicle, the front will
move down first and then the rear.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
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To assist with changing a spare tire, the Quadra-Lift™ air
suspension system has a feature which allows the auto-
matic leveling to be disabled. Press and hold both the
“Up” and “Down” buttons simultaneously between 5 and
10 seconds, a message will appear in the EVIC stating
leveling has been disabled immediately after both buttons
have been released. Refer to “Electronic Vehicle Informa-
tion Center (EVIC)” in “Understanding Your Instrument
Panel” for further information. Driving the vehicle over
5 mph (8 km/h) will return the air suspension to normal
operation. Refer to “Jacking and Tire Changing” in “What
To Do In Emergencies” for further information.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Electronic Vehicle Information Center (EVIC)
Display Messages
When the appropriate conditions exist, a message will
appear in the EVIC display. Refer to “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
Operation
The indicator lamps 3 through 6 will illuminate to show
the current position of the vehicle. Flashing indicator
lamps will show a position which the system is working
to achieve. When raising, if multiple indicator lamps are
flashing on the “Up” button, the highest flashing indica-
tor lamp is the position the system is working to achieve.
When lowering, if multiple indicators are flashing on the
Upbutton the lowest solid indicator lamp is the posi-
tion the system is working to achieve.
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