JEEP GRAND CHEROKEE 2011 WK2 / 4.G Owners Manual

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 559

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
560 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 561

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
562 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adaptive Cruise Control (ACC) (Cruise Control) . . 167
Adding Fuel........................... 433
Additives, Fuel ......................... 427
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 492
Air Conditioner Maintenance ............... 495
Air Conditioning ........................ 324
Air Conditioning Controls ................. 324
Air Conditioning Refrigerant ............... 496
Air Conditioning System ................324,328
Air Conditioning, Operating Tips ............ 334
Air Filter .............................. 492
Air Pressure, Tires ....................... 404
Air Suspension ......................... 365
Airbag .............................. 68,77
Airbag Deployment ....................... 78
Airbag Light ................... 75,76,81,98,248
Airbag Maintenance ....................... 80
Airbag, Side ........................ 71,74,77
Airbag, Window (Side Curtain) ...........72,74,77Alarm (Security Alarm)
.................21,256
Alarm, Panic ............................ 26
Alterations/Modifications, Vehicle ............. 9
Antenna, Satellite Radio ................... 309
Anti-Lock Brake System (ABS) .............. 381
Anti-Lock Warning Light .................. 255
Anti-Theft System ....................... 256
Antifreeze (Engine Coolant) ................ 533
Appearance Care ........................ 515
Arming Theft System (Security Alarm) ......... 21
Assist, Hill Start ........................ 387
Auto Down Power Windows ................ 42
Automatic Dimming Mirror ................ 109
Automatic Door Locks ..................... 34
Automatic Headlights .................... 147
Automatic Temperature Control (ATC) ......... 328
Automatic Transmission ................350,511
Adding Fluid ......................... 514
Fluid and Filter Changes ................. 511
564 INDEX

Fluid Level Check................... 512,513
Fluid Type ........................... 511
Special Additives ...................... 512
Torque Converter ...................... 356
Autostick ............................. 352
Auxiliary Electrical Outlet (Power Outlet) ...... 221
Auxiliary Power Outlet ................... 221
B-Pillar Location ........................ 399
Battery ............................... 493
Keyless Transmitter Replacement (RKE) ....... 26
Belts, Seat ............................ 52,98
Blind Spot Monitoring .................... 112
Body Mechanism Lubrication ............... 496
Brake Assist System ...................... 382
Brake Control System, Electronic ............. 381
Brake Fluid ............................ 508
Brake System ........................... 507
Anti-Lock (ABS) ....................... 381 Fluid Check
.......................... 508
Master Cylinder ....................... 508
Parking ............................. 379
Warning Light ........................ 253
Brake/Transmission Interlock ............... 350
Break-In Recommendations, New Vehicle ........ 95
Bulb Replacement ..................... 526,527
Bulbs, Light ............................ 100
Calibration, Compass ..................... 278
Camera, Rear ........................... 204
Capacities, Fluid ........................ 533
Caps, Filler Fuel ............................... 433
Power Steering ........................ 378
Radiator (Coolant Pressure) ............... 505
Car Washes ............................ 515
Carbon Monoxide Warning ...............97,428
Cargo (Vehicle Loading) ................... 436
10
INDEX 565

Cargo Area Cover....................... 234
Cargo Area Features ...................... 231
Cargo Compartment ...................... 231
Light ............................... 233
Cargo Light ............................ 233
Cargo Tie-Downs ........................ 236
Cellular Phone ....................... 121,323
Center High Mounted Stop Light ............ 532
Certification Label ....................... 436
Chains, Tire ............................ 412
Changing A Flat Tire ..................... 463
Chart, Tire Sizing ........................ 395
Check Engine Light
(Malfunction Indicator Light) ............... 486
Checking Your Vehicle For Safety ............. 96
Checks, Safety ........................... 96
Child Restraint .................... 82,83,88,91
Child Restraint Tether Anchors .............86,88
Child Safety Locks ........................ 35 Clean Air Gasoline
....................... 425
Climate Control ......................... 323
Clock ............................. 289,298
Cold Weather Operation ................... 346
Compact Disc (CD) Maintenance ............. 323
Compact Spare Tire ...................... 407
Compass .............................. 277
Compass Calibration ..................... 278
Compass Variance ....................... 279
Computer, Trip/Travel .................... 274
Connector UCI ................................ 313
Universal Consumer Interface (UCI) ......... 313
Conserving Fuel ........................ 273
Console, Overhead ....................... 206
Contract, Service ........................ 557
Cooling System ......................... 502
Adding Coolant (Antifreeze) .............. 504
Coolant Capacity ...................... 533
566 INDEX

Coolant Level......................... 506
Disposal of Used Coolant ................ 506
Drain, Flush, and Refill .................. 503
Inspection ........................... 502
Points to Remember .................... 506
Pressure Cap ......................... 505
Radiator Cap ......................... 505
Selection of Coolant (Antifreeze) .........503,533
Cruise Control (Speed Control) .............. 167
Cupholders ............................ 228
Customer Assistance ..................... 555
Data Recorder, Event ...................... 81
Daytime Running Lights ................... 149
Dealer Service .......................... 488
Defroster, Rear Window ................... 238
Defroster, Windshield ................98,326,333
Diagnostic System, Onboard ................ 485Dipsticks
Automatic Transmission ................. 513
Oil (Engine) .......................... 489
Power Steering ........................ 378
Disabled Vehicle Towing ................... 477
Disarming, Theft System ................... 22
Disposal Engine Oil ........................... 492
Used Engine Fluids .................... 492
Door Locks ............................. 33
Door Locks, Automatic .................... 34
Door Opener, Garage ..................... 208
Driving ............................... 370
Off-Pavement ......................... 370
Off-Road ............................ 370
Driving to Achieve Maximum Fuel Economy .... 273
DVD Player (Video Entertainment System™) .... 320
10
INDEX 567

E-85 Fuel............................. 429
Electric Remote Mirrors ................... 110
Electrical Outlet, Auxiliary (Power Outlet) ...... 221
Electronic Brake Control System ............. 381
Anti-Lock Brake System ................. 381
Brake Assist System .................... 382
Electronic Roll Mitigation ................ 383
Traction Control System ................. 382
Electronic Roll Mitigation (ERM) ............. 383
Electronic Speed Control (Cruise Control) ....163,167
Electronic Stability Control (ESC) ............. 384
Electronic Vehicle Information Center
(EVIC) ............................. 250,258
Emergency, In Case of Hazard Warning Flasher ................. 462
Jacking ............................. 463
Jump Starting ......................... 471
Tow Hooks .......................... 475
Emission Control System Maintenance ......... 486Engine
Air Cleaner .......................... 492
Block Heater ......................... 348
Break-In Recommendations ................ 95
Compartment ...................... 483,484
Compartment Identification ............483,484
Cooling ............................. 502
Exhaust Gas Caution ................ 48,97,428
Fails to Start .......................... 347
Flooded, Starting ...................... 347
Fuel Requirements .................. 424,533
Jump Starting ......................... 471
Multi-Displacement .................... 379
Oil .............................. 489,533
Oil Change Interval .................... 490
Oil Disposal .......................... 492
Oil Filter ............................ 492
Oil Filter Disposal ..................... 492
Oil Selection ....................... 490,533
568 INDEX