JEEP GRAND CHEROKEE 2012 WK2 / 4.G Owners Manual

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
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IF YOU NEED CONSUMER ASSISTANCE 649

We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
MOPARPARTS
MOPAR fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
650 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
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IF YOU NEED CONSUMER ASSISTANCE 651

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
652 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
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IF YOU NEED CONSUMER ASSISTANCE 653

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of heat
and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance, which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel, than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
654 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

Adaptive Cruise Control (ACC) (Cruise Control) . . 201
Adding Fuel........................... 517
Additives, Fuel ......................... 512
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 582
Air Conditioner Maintenance ............... 585
Air Conditioning ........................ 394
Air Conditioning Controls ................. 394
Air Conditioning Refrigerant ............... 586
Air Conditioning System ................394,398
Air Conditioning, Operating Tips ............ 404
Air Filter .............................. 582
Air Pressure, Tires ....................... 488
Air Suspension ......................... 448
Airbag .............................. 66,75
Airbag Deployment ....................... 77
Airbag Light ..................... 74,79,96,285
Airbag Maintenance ....................... 78
Airbag, Side ........................ 70,72,75
Airbag, Window (Side Curtain) ...........70,72,75Alarm (Security Alarm)
.................20,293
Alarm, Panic ............................ 26
Alterations/Modifications, Vehicle ............. 9
Antenna, Satellite Radio ................... 350
Anti-Lock Brake System (ABS) .............. 464
Anti-Lock Warning Light .................. 292
Anti-Theft System ....................... 293
Antifreeze (Engine Coolant) ................ 622
Appearance Care ........................ 604
Assist, Hill Start ........................ 471
Assistance Towing ....................... 135
Auto Down Power Windows ................ 42
Automatic Dimming Mirror ................ 107
Automatic Door Locks ..................... 35
Automatic Headlights .................... 181
Automatic Temperature Control (ATC) ......... 398
Automatic Transmission .............421,429,601
Adding Fluid ....................... 604
Fluid and Filter Changes ............... 601
656 INDEX

Fluid Level Check................. 602,603
Fluid Type ......................... 601
Special Additives ..................... 602
Autostick ........................... 428,437
Auxiliary Electrical Outlet (Power Outlet) ...... 258
Auxiliary Power Outlet ................... 258
B-Pillar Location ........................ 483
Battery ............................... 583
Keyless Transmitter Replacement (RKE) ..... 27
Belts, Seat ............................ 52,96
Blind Spot Monitoring .................... 112
Body Mechanism Lubrication ............... 586
Brake Assist System ...................... 465
Brake Control System, Electronic ............. 464
Brake Fluid ............................ 598
Brake System ........................... 597
Anti-Lock (ABS) ..................... 464
Fluid Check ........................ 598 Master Cylinder
..................... 598
Parking ........................... 462
Warning Light ....................... 290
Brake/Transmission Interlock ............... 421
Break-In Recommendations, New Vehicle ........ 93
Bulb Replacement ..................... 616,617
Bulbs, Light ............................ 98
Calibration, Compass ..................... 319
Camera, Rear ........................... 237
Capacities, Fluid ........................ 622
Caps, Filler Fuel .............................. 517
Power Steering ...................... 461
Radiator (Coolant Pressure) ............. 595
Car Washes ............................ 605
Carbon Monoxide Warning ...............95,513
Cargo (Vehicle Loading) ................... 521
Cargo Area Cover ....................... 271
10
INDEX 657

Cargo Area Features...................... 268
Cargo Compartment ...................... 268
Light ............................. 270
Cargo Light ............................ 270
Cargo Tie-Downs ........................ 273
Cellular Phone ....................... 121,394
Center High Mounted Stop Light ............ 621
Certification Label ....................... 521
Chains, Tire ............................ 496
Changing A Flat Tire ..................... 549
Chart, Tire Sizing ........................ 479
Check Engine Light
(Malfunction Indicator Light) ............... 576
Checking Your Vehicle For Safety ............. 94
Checks, Safety ........................... 94
Child Restraint .................... 81,84,86,89
Child Restraint Tether Anchors .............85,86
Child Safety Locks ........................ 35
Clean Air Gasoline ....................... 510 Cleaning
Wheels ............................ 607
Climate Control ......................... 394
Clock ............................. 330,339
Cold Weather Operation ................... 417
Compact Disc (CD) Maintenance ............. 393
Compact Spare Tire ...................... 491
Compass .............................. 317
Compass Calibration ..................... 319
Compass Variance ....................... 318
Computer, Trip/Travel .................... 314
Connector UCI .............................. 353
Universal Consumer Interface (UCI) ....... 353
Conserving Fuel ......................... 311
Console, Overhead ....................... 240
Contract, Service ........................ 649
658 INDEX