JEEP GRAND CHEROKEE 2017 WK2 / 4.G Owners Manual

NOTE:
•Your vehicle may be transmitting data as authorized by
the subscriber.
• The 9–1–1 and ASSIST buttons will only function if you
are connected to an operable 1X(voice/data) or 3G(data)
network. Other Uconnect services will only be operable
if your Uconnect Access service is active and you are
connected to an operable 1X(voice/data) or 3G(data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
• Uconnect Access Customer Care – In-vehicle support for
Uconnect Access and Uconnect Access Via Mobile fea-
tures.
• Vehicle Customer Care – Total support for all other
vehicle issues. 9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE:
In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call system
initiates a call to a 9-1-1 operator. To cancel the 9-1-1 Call
connection, push the 9-1-1 Call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the 9-1-1 Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit the
following important vehicle information to a 9-1-1 op-
erator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
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IN CASE OF EMERGENCY 399

4. You should be able to speak with the 9-1-1 operatorthrough the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s 9-1-1
Call system and the 9-1-1 operator, the 9-1-1 operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1
Call system will attempt to remain connected with the
9-1-1 operator until the 9-1-1 operator terminates the
connection. 5. The 9-1-1 operator may attempt to contact appropriate
emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a 9-1-1
operator. All occupants should exit the vehicle im-
mediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data)
or 3G(data) network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable 1X(voice/data) or
3G(data) network and GPS signal reception is re-
quired for the 9-1-1 Call system to function properly.
• The 9-1-1 Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
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WARNING!(Continued)
can cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls. If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
•
The Rearview Mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
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IN CASE OF EMERGENCY 401

Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global Po-
sitioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X (voice/data) or 3G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s 1X (voice/
data) or 3G (data) and GPS antennas. You could prevent
1X (voice/data) or 3G (data) and GPS signal reception,
which can prevent your vehicle from placing an emer-
gency call. An operable 1X (voice/data) or 3G (data)
network connection and a GPS signal is required for the
9-1-1 Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
402 IN CASE OF EMERGENCY

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
Bulb Number
Glove Compartment Lamp 194
Grab Handle Lamp L002825W5W
Overhead Console Reading Lamps VT4976
Rear Cargo Lamp 214–2
Visor Vanity Lamp V26377
Underpanel Courtesy Lamps 906
Instrument Cluster (General Illumination) 103
Telltale/Hazard Lamp 74
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IN CASE OF EMERGENCY 403

Exterior Bulbs
Bulb Number
Headlamps (Low Beam) — If Equipped H11
Premium Headlamps (Low/High Beam) D3S (Service at Authorized Dealer)
Headlamps (High Beam) — If Equipped 9005
Premium Park/Turn Signal Lamp LED - (Service at Authorized Dealer)
Premium Daytime Running Lamp (DRL) LED - (Service at Authorized Dealer)
Front Fog Lamps H11
Front Side Marker — If Equipped W5W
Premium Front Side Marker — If Equipped LED - (Service at Authorized Dealer)
Front Park/Turn Lamp — If Equipped 7444NA (WY27/8W)
Rear Body Side Turn Signal Lamps 7440NA (WY21W)
Auxiliary Liftgate Tail Lamps LED - (Service at Authorized Dealer)
Liftgate Backup Lamps 921 (W16W)
Rear License Lamps LED - (Service at Authorized Dealer)
Rear Body Side Stop Lamps 3157KRD LCP
Rear Body Side Tail Lamps LED - (Service at Authorized Dealer)
CHMSL - Center High Mounted Stop Lamp LED - (Service at Authorized Dealer)
NOTE: Numbers refer to commercial bulb types that can be purchased from your authorized dealer.
If a bulb needs to be replaced, visit your authorized dealer or refer to the applicable Service Manual.
404 IN CASE OF EMERGENCY

Bulb Replacement
High Intensity Discharge Headlamps (HID) — If
Equipped
The headlamps are a type of high voltage discharge tube.
High voltage can remain in the circuit even with the
headlamp switch off and the key removed.Because of this,
you should not attempt to service a headlamp bulb
yourself. If a headlamp bulb fails, take your vehicle to an
authorized dealer for service.
WARNING!
A transient high voltage occurs at the bulb sockets of
High Intensity Discharge (HID) headlamps when the
headlamp switch is turned ON. It may cause serious
electrical shock or electrocution if not serviced prop-
erly. See your authorized dealer for service.
NOTE: On vehicles equipped with High Intensity Dis-
charge (HID) headlamps, when the headlamps are turned
on, there is a blue hue to the lamps. This diminishes and
becomes more white after approximately 10 seconds, as the
system charges.
Halogen Headlamps — If Equipped
1. Open the hood.
2. Turn the low or high beam bulb one–quarter turn counterclockwise to remove from housing.
3. Disconnect the electrical connector and replace the bulb.
CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
Front Turn Signal Lamp
1. Open the hood.
2. Turn the turn signal bulb one–quarter turn counter- clockwise to remove from housing.
3. Disconnect the electrical connector and replace the bulb.
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IN CASE OF EMERGENCY 405

CAUTION!
Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
Front Fog Lamps
1. Reach through the cutout in the splash shield anddisconnect the wiring harness from the fog lamp con-
nector.
2. Firmly grasp the bulb by the two latches and squeeze them together to unlock the bulb from the back of the
front fog lamp housing.
3. Pull the bulb straight out from the keyed opening in the housing.
CAUTION!
•Do not touch the new bulb with your fingers. Oil
contamination will severely shorten bulb life. If the
bulb comes in contact with any oily surface, clean the
bulb with rubbing alcohol.
(Continued)
CAUTION! (Continued)
•Always use the correct bulb size and type for replace-
ment. An incorrect bulb size or type may overheat
and cause damage to the lamp, the socket or the lamp
wiring.
4. Align the index tabs of the front fog lamp bulb with the slots in the collar of the bulb opening on the back of the
front fog lamp housing.
5. Insert the bulb into the housing until the index tabs are engaged in the slots of the collar.
6. Firmly and evenly push the bulb straight into the lamp housing until both tabs snap firmly into place and are
fully engaged.
7. Connect the wiring harness to the front fog lamp connector.
Rear Tail, Stop, and Turn Signal Lamps
1. Raise the liftgate.
2. Remove the two push-pins from the tail lamp housing.
406 IN CASE OF EMERGENCY

3. Grasp the tail lamp and pull firmly rearward to disen-gage the lamp from the aperture panel.
4. Twist socket counter clockwise and remove from lamp. 5. Pull the bulb to remove it from the socket.
6. Replace the bulb, reinstall the socket, and reattach thelamp assembly.
Tail Lamp Push PinsRear Of Tail Lamp
1 — Rear Stop Lamp Bulb Socket
2 — LED Tail Connector – Do Not Remove
3 — Rear Turn Signal Bulb Socket
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IN CASE OF EMERGENCY 407

Rear Liftgate Mounted Tail Lamp
1. Raise the liftgate.
2. Use a suitable tool to pry the lower trim from theliftgate. 3. Continue removing the trim.
4. Disconnect the two trim panel lights.
5. Tail lamps are now visible. Rotate socket(s) counter
clockwise.
Rear Liftgate Tail Lamps
Liftgate Lower Trim
408 IN CASE OF EMERGENCY