LEXUS NX300H 2019 Owners Manual
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6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehi-cle exterior ................................. 312
Cleaning and protecting the vehi- cle interior .................................. 315
6-2. Maintenance Maintenance requirements ... 319
General maintenance ............. 320
Emission inspection and mainte- nance (I/M) programs ......... 322
6-3. Do-it-yourself maintenance Do-it-yourself service precautions........................................................ 324
Hood............................................... 326
Positioning a floor jack............ 326
Engine compartment............... 328
12-volt battery............................. 334
Tires ................................................ 337
Tire inflation pressure .............. 345
Wheels........................................... 346
Air conditioning  filter...............348
Electronic key battery ............. 349
Checking and replacing fuses 351
Headlight aim.............................. 353
Light bulbs .................................... 355 
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6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body, 
wheel wells and underside of the 
vehicle to remove any dirt and dust.
 Wash the vehicle body using a 
sponge or soft cloth, such as a 
chamois.
 For hard-to-remove marks, use car 
wash soap and rinse thoroughly with 
water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface, 
apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface 
scratches caused in a car wash etc.
●The coating lasts for 5 to 8 years from 
when the vehicle is delivered from the 
plant.
●The restoration time differs depending on 
the depth of the scratch and outside tem-
perature. The restoration time may 
become shorter when the coating is 
warmed by applying warm water.
●Deep scratches caused by keys, coins, 
etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if  equipped)
Start washing from the  front of the vehicle. 
Extend the mirrors  before driving.
●Brushes used in automatic car washes 
may scratch the vehicl e surface and harm 
your vehicle’s paint.
●Rear spoiler may not be washable in 
some automatic car washes. There may 
also be an increased risk of damage to 
vehicle.
■High pressure car washes
●Do not allow the nozzles of the car wash 
to come within close proximity of the win-
dows.
●Before using the car wash, check that the 
fuel filler door on your vehicle is closed 
properly.
■Note for a smart access system with 
push-button start
●If the door handle becomes wet while the 
electronic key is within the effective 
range, the door may lock and unlock 
repeatedly. In that  case, follow the follow-
ing correction procedures to wash the 
vehicle:
• Place the electronic key in a location 6 ft. 
(2 m) or more away from the vehicle. 
(Take care to ensure that the key is not 
stolen.)
• Set the electronic key to battery-saving  mode to disable the smart access system 
with push-button start. ( P.121)
■Aluminum wheels
●Remove any dirt immediately by using a 
neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage, make 
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive  detergent
• Do not use hard brushes
• Do not use detergent on the wheels when 
Cleaning and protecting the 
vehicle exterior
Perform cleaning in a manner 
appropriate to each component 
and its material.
Cleaning instructions 
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Maintenance and care
they are hot, such as after driving or park-
ing in hot weather
■Bumpers
Do not scrub with abrasive cleaners.
■Front side windows water-repellent 
coating (vehicles with water-repellent 
coating)
●The following precautions can extend the 
effectiveness of the water-repellent coat-
ing.
• Remove any dirt, etc. from the front side  windows regularly.
• Do not allow dirt and dust to accumulate  on the windows for a long period.
Clean the windows with a soft, damp 
cloth as soon as possible.
• Do not use wax or glass cleaners that  contain abrasives when cleaning the win-
dows.
• Do not use any metallic objects to  remove condensation build up.
●When the water-repellent performance 
has become insufficie nt, the coating can 
be repaired. Contact your Lexus dealer.
WARNING
■When washing the vehicle
Do not apply water to the inside of the 
engine compartment. Doing so may 
cause the electrical components etc. to 
catch fire.
■When cleaning the windshield (vehi-
cles with rain-sensing windshield wip-
ers)
Set the wiper switch to off.
If the switch is in “AUTO”, the wipers may 
operate unexpectedly in the following sit-
uations, and may result in hands being 
caught or other serious injuries and 
cause damage to the wiper blades.
Off
AUTO
●When the upper part of the windshield 
where the raindrop sensor is located is 
touched by hand
●When a wet rag or similar is held close 
to the raindrop sensor
●If something bumps against the wind-
shield
●If you directly touch the raindrop sen-
sor body or if something bumps into 
the raindrop sensor
■Precautions regarding the exhaust 
pipe
Exhaust gasses cause the exhaust pipe to 
become quite hot.
When washing the vehicle, be careful not 
to touch the pipe until it has cooled suffi-
ciently, as touching a hot exhaust pipe 
can cause burns.
■Precautions regarding the rear 
bumper with Blind Spot Monitor (if 
equipped)
If the paint of the re ar bumper is chipped 
or scratched, the system may malfunc-
tion. If this occurs, consult your Lexus 
dealer.
A
B 
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NOTICE
■To prevent paint deterioration and 
corrosion on the body and compo-
nents (aluminum wheels etc.)
●Wash the vehicle immediately in the 
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the  paint surface
• If dead insects, in sect droppings or 
bird droppings are present on the 
paint surface
• After driving in an area contaminated  with soot, oily smoke, mine dust, iron 
powder or chemical substances
• If the vehicle becomes heavily soiled  with dust or mud
• If liquids such as benzene and gasoline  are spilled on the paint surface
●If the paint is chip ped or scratched, 
have it repaired immediately.
●To prevent the wheels from corroding, 
remove any dirt and store in a place 
with low humidity when storing the 
wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic 
substances or scrub with a hard brush.
This may damage the surfaces of the 
lights.
●Do not apply wax to the surfaces of the 
lights.
Wax may cause damage to the lenses.
■To prevent damage to the windshield 
wiper arms
When lifting the wiper arms away from 
the windshield, pull the driver side wiper 
arm upward first, and repeat for the pas-
senger side. When returning the wipers 
to their original position, do so from the 
passenger side first.
■When using an automatic car wash 
(vehicles with rain-sensing windshield 
wipers)
Set the wiper switch to the off position.
If the wiper switch is  in “AUTO”, the wip-
ers may operate and the wiper blades 
may be damaged.
■When using a high pressure car wash
●When washing the vehicle, do not let 
water of the high pressure washer hit 
directly or the vicinity of the camera. 
Due to the shock from the high pres-
sure water, it is possible the device may 
not operate as normal.
●Do not bring the nozzle tip close to 
boots (rubber or resin manufactured 
cover), connectors or the following 
parts. The parts may be damaged if 
they come into contact with high-pres-
sure water.
• Traction related parts
•Steering parts
• Suspension parts
• Brake parts
■When raising the windshield wiper 
arms
Make sure to hold  the hook parts   of 
the wiper arms to raise them.
Do not hold only the wiper blades when 
raising them, or it  may cause deformation 
of the wiper blades.
A 
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 Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces 
with a cloth dampened with luke-
warm water.
 If dirt cannot be removed, wipe it off 
with a soft cloth dampened with 
neutral detergent diluted to approx-
imately 1%. Wring out any excess 
water from the cloth and thoroughly 
wipe off remaining traces of deter-
gent and water.
■Shampooing the carpets
There are several commercial foaming-type 
cleaners available. Use a sponge or brush 
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces 
and let them dry. Excellent results are 
obtained by keeping the carpet as dry as 
possible.
■Handling the seat belts
Clean with mild soap and lukewarm water 
using a cloth or spon ge. Also check the 
belts periodically for  excessive wear, fraying 
or cuts.
■Front side windows with UV protective 
coating (vehicles with UV protective 
coating)
The front side windows have UV protective 
coating. To prevent any damage to the UV 
protective coating, observe the following:
●If the windows are dirty, gently wipe them 
with a cloth soaked in water or lukewarm 
water as soon as possible.
●If the windows are very dirty, do not open 
and close them repeatedly.Cleaning and protecting the 
vehicle interior
Perform cleaning in a manner 
appropriate to each component 
and its material.
Protecting the vehicle interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehi-
cle, such as on the floor, in the hybrid 
battery (traction battery) air vents, and 
in the luggage compartment.
Doing so may cause the hybrid battery, 
electrical components, etc. to mal-
function or catch fire.
●Do not get any of the SRS components 
or wiring in the vehicle interior wet. 
(  P.32)
An electrical malfunction may cause 
the airbags to deploy or not function 
properly, resulting in death or serious 
injury.
■Cleaning the interior (especially 
instrument panel)
Do not use polish wax or polish cleaner. 
The instrument panel  may reflect off the 
windshield, obstructin g the driver’s view 
and leading to an accident, resulting in 
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of 
detergent, as they may discolor the 
vehicle interior or cause streaks or 
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gasoline, 
alkaline or acidic solutions, dye, and 
bleach
• Seats: Alkaline or acidic solutions,  such as thinner, benzene, and alcohol
●Do not use polish wax or polish 
cleaner. The instrument panel’s or 
other interior part’s painted surface 
may be damaged. 
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Clean the air intake vents by the follow-
ing procedures to prevent dust from 
accumulating in them, or to prevent 
them from clogging.
There are air intake vents on the both sides 
of the seats.
■Cleaning the air intake vents
1 Remove the dust from the vents 
with a vacuum cleaner etc.
Clean the vents of the both sides.
2Start the hybrid system and check 
that the warning message on the 
multi-information display disap-
pears.
NOTICE
■Preventing damage to leather sur-
faces
Observe the following precautions to 
avoid damage to and deterioration of 
leather surfaces:
●Remove any dust or  dirt from leather 
surfaces immediately.
●Do not expose the vehicle to direct 
sunlight for extended periods of time. 
Park the vehicle in the shade, espe-
cially during summer.
●Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather 
surface if the vehicle interior heats up 
significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system 
may be damaged if water comes into 
contact with electrical components such 
as the audio system above or under the 
floor of the vehicle. Water may also 
cause the body to rust.
■When cleaning the inside of the wind-
shield (vehicles with Lexus Safety 
System+)
Do not allow glass cleaner to contact the 
lens. Also, do not touch the lens. 
(  P.198)
■Cleaning the inside of the rear win-
dow
●Do not use glass cleaner to clean the 
rear window, as this may cause dam-
age to the rear window defogger 
heater wires or antenna. Use a cloth 
dampened with lukewarm water to 
gently wipe the window clean. Wipe 
the window in strokes running parallel 
to the heater wires or antenna.
●Be careful not to scratch or damage 
the heater wires or antenna.
■Cleaning the front side windows
Do not use any compound or abrasive 
product (e.g., glass cleaner, detergent, 
wax) to clean the windows. It may dam-
age the coating.
Cleaning the air intake vents 
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Maintenance and care
It may take several minutes before the 
warning message disappears.
■Cleaning the air intake vents
●Dust on the air intake vents may inter-
feres cooling of the hybrid battery (trac-
tion battery) and results in poor fuel 
consumption. Clean the air intake vents 
periodically.
●If continuing to drive the vehicle with 
“Maintenance required for Traction bat-
tery cooling parts See owner’s manual” 
shown on the multi-information display, 
the hybrid battery (traction battery) input 
and output may be restricted, leading to a 
reduction in hybrid battery (traction bat-
tery) output and a malfunction. It may 
cause poor fuel consumption or a mal-
function. If the warning message is shown, 
contact your Lexus dealer or clean the air 
intake vents immediately.
●If the warning message  on the multi-infor-
mation display does not disappear after 
cleaning the air intake vents, have the 
vehicle inspected by your Lexus dealer.
●Timing of cleaning air intake vents differs 
depending on the use environment of the 
vehicle.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe off any excess dirt and dust 
with a soft cloth dampened with 
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from 
the cloth and thoroughly wipe off all 
remaining traces of detergent.
 Wipe the surface with a dry, soft 
cloth to remove any remaining 
moisture. Allow the leather to dry in 
a shaded and ventilated area.
■Caring for leather areas
Lexus recommends cleani ng the interior of 
the vehicle at least twice a year to maintain 
the quality of the vehicle’s interior.
 Remove dirt and dust using a vac-
uum cleaner.
 Wipe it off with a soft cloth damp-
ened with neutral detergent diluted 
NOTICE
■When cleaning the air intake vents
When cleaning the air intake vent, make 
sure to only use a vacuum to suck out 
dust and clogs. If a compressed air blow 
gun, etc. is used to blow out dust and 
clogs, the dust or clogs may be pushed 
into the air intake ve nt, which may affect 
the performance of the hybrid battery 
(traction battery) and cause a malfunc-
tion.
■To prevent damage to the vehicle
Observe the following precautions. Fail-
ure to do so may cause damage to the 
vehicle.
●Do not use water or other liquid to 
clean the air intake vents
●Do not install anything but the filters 
exclusive for this vehicle to the air 
intake vents or use the vehicle without 
installing the filters.
Cleaning the leather areas
Cleaning the synthetic leather 
areas 
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3186-1. Maintenance and care
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to approximately 1%.
 Wring out any excess water from 
the cloth and thoroughly wipe off 
remaining traces of detergent and 
water. 
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3196-2. Maintenance
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6-2.Maintenance
■Repair and replacement
It is recommended that genuine Lexus parts 
be used for repairs to ensure performance 
of each system. If non-Lexus parts are used 
in replacement or if a repair shop other than 
a Lexus dealer perfor ms repairs, confirm 
the warranty coverage.
■Allow inspection and repairs to be per-
formed by a Lexus dealer
●Lexus technicians are well-trained spe-
cialists and are kept up to date with the 
latest service information. They are well 
informed about the operation of all sys-
tems on your vehicle.
●Keep a copy of the repa ir order. It proves 
that the maintenance that has been per-
formed is under warra nty coverage. If any 
problem should arise while your vehicle is 
under warranty, your Lexus dealer will 
promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be 
done by yourself or by a Lexus dealer.
Scheduled maintenance should be 
performed at specified intervals 
according to the maintenance sched-
ule.
For details about ma intenance items and 
schedules, refer to  the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■Resetting the message indicating main-
tenance is required (U.S.A. only)
After the required maintenance is pre-
formed according to the maintenance 
schedule, please  reset the message.
To reset the message, follow the procedures 
described below:
1 Press   or   of the meter control 
switches and select  .
Maintenance requirements
To ensure safe and economical driv-
ing, day-to-day care and regular 
maintenance are essential. It is the 
owner’s responsibility to perform 
regular checks. Lexus recommends 
the following maintenance:
WARNING
■If your vehicle is not properly main-
tained
Improper maintenanc e could result in 
serious damage to the vehicle and possi-
ble death or serious injury.
■Handling of the 12-volt battery
●Engine exhaust, some of its constitu-
ents, and a wide variety of automobile 
components contain or emit chemicals 
known to the State of California to 
cause cancer and birth defects and 
other reproductive harm. Work in a 
well ventilated area.
●Oils, fuels and fluids contained in vehi-
cles as well as waste produced by 
component wear contain or emit 
chemicals known to the State of Cali-
fornia to cause cancer and birth 
defects or other re productive harm. 
Avoid exposure and wash any affected 
area immediately.
●12-volt Battery post s, terminals and 
related accessories contain lead and 
lead compounds which are known to 
cause brain damage. Wash your hands 
after handling. ( P.334)
General maintenance
Scheduled maintenance 
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3206-2. Maintenance
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Press   or   of the meter control 
switches, sele ct the “Vehicle Settings” 
and then press  .
3 Press   or   of the meter control 
switches, select the “Scheduled Mainte-
nance” and then press and hold the  .
4 Select the “Yes” and push  .
“The Data Has Been  Reset” is displayed 
on the multi-information display.
You can perform some maintenance 
procedures by yourself.
Please be aware that do-it-yourself 
maintenance may affect warranty cov-
erage.
The use of Lexus repair manuals is recom-
mended.
For details about warra nty coverage, refer 
to the separate “Owner’s Guide”, “War-
ranty and Service Guide”, “Owner’s Man-
ual Supplement” or “Warranty Booklet”.
Do-it-yourself maintenance
General maintenance
Listed below are the general main-
tenance items that should be per-
formed at the intervals specified in 
the “Warranty and Service Guide” 
or “Owner’s Manual Supplement”. 
It is recommended that any prob-
lem you notice should be brought to 
the attention of your Lexus dealer 
or qualified service shop for advice.
WARNING
■If the hybrid system is operating
Turn the hybrid system off and ensure 
that there is adequate ventilation before 
performing maintenance checks.
Engine compartment
ItemsCheck points
Brake fluidIs the brake fluid at the cor-
rect level? ( P.333)
Engine/power 
control unit 
coolantIs the engine coolant at the 
correct level? ( P.331)
Engine oilIs the engine oil at the cor-
rect level? ( P.329)
Exhaust sys-
temThere should not be any 
fumes or strange sounds.
Radiator/con-
denserThe radiator and con-
denser should be free from 
foreign objects. ( P.332)
Washer fluidIs there sufficient washer 
fluid? ( P.333)