service LEXUS RX350 2011 Repair Manual

Introduction
THE IMPORTANCE OF SCHEDULED MAINTENANCE

MAINTENANCE
39
Regular maintenance is essential
to obtaining the highest level of per-
formance, safety and reliability from
your Lexus. It can also enhance your
vehicle’s resale value. This section
of the Warranty and Services Guide
is designed to help you make sure
your vehicle receives proper and
timely maintenance. It includes
factory-recommended maintenance
guidelines as well as logs in which to
document your vehicle’s maintenance
history.
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are listed on pages 42–43 of this
booklet and described in detail in
the “Maintenance” section of the
Owner’s Manual.
It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace the
engine oil and oil filter. Failure to do
so can cause oil starvation and/or oil
gelling, which can result in severe
damage to your vehicle and require
costly repairs that are not covered by
the New Vehicle Limited Warranty.
With proper maintenance and care,
your vehicle will last longer and deliv-
er more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of
mind from your Lexus for many years
to come.
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Introduction
MAINTENANCE AND LEXUS WARRANTY COVERAGE
MAINTENANCE
40
Maintaining your vehicle according to
the recommendations in this booklet
is required to ensure that your war-
ranty coverage remains intact. You
should keep detailed records of vehi-
cle maintenance, including date of
service, mileage at time of service
and a description of service and/or
parts installation performed. The
maintenance logs in this booklet are a
good place to record this information.
If you sell your vehicle, be sure to give
your maintenance records to the new
owner.
Lexus will not deny a warranty claim
solely because you do not have
records to show that you maintained
your vehicle. However, damage or
failures caused by lack of proper
maintenance are not covered under
warranty.
Maintenance and repair services may
be performed by you or by any auto-
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealer-
ship for maintenance and repairs.
However, damage or failures caused
by improper maintenance or repairs
are not covered under warranty.
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than
those listed in the scheduled mainte-
nance log. These additional services
are not required to maintain your war-
ranty coverage. Ask your dealer for
an explanation of any recommended
maintenance not included in the
scheduled maintenance log.
For a complete description of
Lexus warranty coverages, see
pages 1 6–33 of this booklet.
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Introduction
LEXUS DEALERSHIP SERVICE

MAINTENANCE
41
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com
or contact Lexus Customer Satisfac-
tion at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current
on the latest service information
through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certification Program,
which requires specialized, state-of-
the-art training as well as rigorous
exams through both Lexus and the
National Institute for Automotive
Service Excellence.
Additionally, when you have your
vehicle serviced at a Lexus dealer-
ship, your service information is
recorded in the Lexus National
Service History database. This is the
first database of its kind in the auto-
motive industry. It can be accessed by
any Lexus dealership in the U.S. — a
great convenience if you relocate or
need to have your vehicle serviced
while traveling.
You can be confident you’re getting
the best possible service for your
vehicle when you take it to a Lexus
dealership. Don’t trust your invest-
ment to anything less than a team of
Lexus specialists.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be per-
formed by a qualified technician
following procedures in Lexus
service and repair publications.
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Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG
MAINTENANCE
44
Determining Your
Maintenance Interval:
Months vs. Mileage
Lexus recommends obtaining sched-
uled maintenance for your vehicle
every six months or 5,000 miles,
whichever occurs first.
For example:
•If at six months you have driven
less than 5,000 miles, you
should obtain maintenance at six
months; don’t wait until 5,000
miles.
•If you drive 5,000 miles in less
than six months, you should
obtain maintenance at 5,000
miles; don’t wait until six months.
Be sure to keep an eye on your
mileage so that you obtain mainte-
nance when recommended. If you are
a low-mileage driver, mark your cal-
endar to remind yourself to obtain
maintenance every six months.
Special Operating
Conditions
In addition to standard maintenance
items, vehicles that are driven under
special operating conditions require
further maintenance service. These
special operating conditions, which
put added demands on a vehicle,
include:
•Driving on dirt roads or on dusty
roads
•Repeated trips of less than five
miles in temperatures below
32° F or 0° C
•Extensive idling and/or low-
speed driving for long distances,
such as police, taxi or door-to-
door delivery use
If you drive primarily under any
of the conditions noted, you
should replace the engine oil
and oil filter every six months or
5,000 miles. Some of these
special operating conditions
require other maintenance items;
these items are indicated in each
maintenance chart.
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Scheduled Maintenance Log
SCHEDULED MAINTENANCE LOG

MAINTENANCE
45
If you drive only occasionally under
any of the special operating condi-
tions noted, it is not necessary to
change the oil every six months or
5,000 miles or to perform the addi-
tional services listed in the charts. This
added maintenance is required only if
you drive primarily under any of the
special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
•Inspect and adjust all fluid levels
•Program Lexus Personalized
Settings, if requested
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
What are Lexus Personalized
Settings?
Your vehicle includes a variety of
electronic features that can be pro-
grammed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see the
“Customizable Features” section of
the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of your Lexus Personal-
ized Settings requires special equip-
ment and may be performed only by
an authorized Lexus dealership.
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Scheduled Maintenance Log
Complimentary Second
Scheduled Maintenance
Service: 12 Months or
10,000 Miles
Lexus also provides your second
scheduled maintenance service at no
charge. The service is performed at
12 months or 10,000 miles, whichev-
er occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
•Replace engine oil with 0W-20
oil; replace oil filter
•Reset maintenance reminder
light
•Rotate tires
•Visually inspect brake pads,
calipers and rotors
•Check installation of driver’s
floor mat
•Road-test vehicle
If you do the majority of your driving
under certain special operating con-
ditions, additional items are included
in this service. See the “12 Months or
10,000 Miles” chart on page 48.
SCHEDULED MAINTENANCE LOG
MAINTENANCE
46
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SCHEDULED MAINTENANCE LOG
MAINTENANCE
Scheduled Maintenance Log48
6 Months or 5,000 Miles 1
12 Months or 10,000 Miles 2
R eplace engine oil with 0W-20 oil; r eplace
oil filter
Reset maintenance reminder light
Rotate tires
Visually inspect brake pads, calipers and rotors
Check installation of driver’s floor mat
Road-test vehicle
If you drive primarily under either
of these special operating conditions,
perform these additional items:
Driving off-road, on dirt roads or on
dusty roads:
Inspect axle shaft boots
Inspect ball joints and dust covers
Inspect engine air filter
Inspect steering linkage and boots
Re-torque nuts and bolts of drive shaf t
(AWD)
T ighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier
or heavy vehicle loading:
Re-tor que nuts and bolts of drive shaf t
(AWD)
T ighten nuts and bolts on chassis
Date: ________ Mileage: ________

1
This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2
This service is complimentary when performed by an authorized Lexus dealership. Inspect and adjust all fluid levels
Program Lexus Personalized Settings, if
requested
Reset maintenance reminder light
Rotate tires
Visually inspect brake pads, calipers and rotors
Check installation of driver’s floor mat
Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace the
engine oil with 0W-20 oil and replace the oil filter.
See page 44 for conditions that apply. Some con-
ditions require additional maintenance. See below.
If you drive primarily under either
of these special operating conditions,
perform these additional items:
Driving off-road, on dirt roads or on
dusty roads:
Inspect axle shaft boots
Inspect ball joints and dust covers
Inspect engine air filter
Inspect steering linkage and boots
Re-torque nuts and bolts of drive shaf t
(AWD)
T ighten nuts and bolts on chassis
To wing a trailer, using a car-top carrier
or heavy vehicle loading:
Re-tor que nuts and bolts of drive shaf t
(AWD)
T ighten nuts and bolts on chassis
Date: ________ Mileage: ________
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EXPLANATION OF MAINTENANCE ITEMS
MAINTENANCE
Scheduled Maintenance Log68
The following descriptions are provid-
ed to give you a better understanding
of the maintenance services that
should be performed on your vehicle.
The scheduled maintenance log indi-
cates at which time/mileage intervals
each service should be performed.
Please note that many maintenance
services should be performed only
by a qualified technician.
Air Conditioner Filter
Clean or replace at specified inter-
vals. More frequent cleaning or
replacement may be required when
driving in dusty conditions, heavy
traffic areas, urban areas, desert
areas or dirt roads. Refer to your
Owner’s Manualfor service details.
Axle Shaft Boots
Check the axle shaft boots and
clamps for cracks, deterioration and
damage. Replace any damaged parts
and, if necessary, repack the grease.
A qualified technician should perform
these operations.
Ball Joints and Dust Covers
Check the suspension and steering
linkage ball joints for looseness and
damage. Check all dust covers for
deterioration and damage. A qualified
technician should perform these
inspections.
Body Inspection
Visually check for corrosion, scratch-
es and other damage. Check outer
body panels, inner panels of the hood
and doors, and underneath the vehi-
cle. Apply touch-up paint to any chips
and scratches or have them repaired
by a qualified technician.
Brake Fluid
Replace using fluid type specified
in your Owner’s Manual. A qualified
technician should perform this
operation.
Brake Lines and Hoses
Visually inspect for proper installation.
Check for chafing, cracks, deteriora-
tion and signs of leakage. Replace
any deteriorated or damaged parts.
A qualified technician should perform
these operations.
For further information on
maintenance services that you
can perform yourself, see the
maintenance sections of your
Owner’s Manual.
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EXPLANATION OF MAINTENANCE ITEMS
MAINTENANCE
Scheduled Maintenance Log72
Timing Chain
The timing chain requires no periodic
inspection.
Tire-Pressure Warning Sensors
A tire-pressure sensor is mounted on
each full-size wheel. These sensors
do not require periodic maintenance.
When a sensor’s long-life lithium bat-
tery becomes discharged, the battery
should be replaced by a qualified
technician following procedures in
Lexus service and repair publications.
Tire Rotation
Tires should be rotated according
to the instructions in your Owner’s
Manual. When rotating tires, check
tire pressure and check tires for dam-
age and uneven wear. If the spare is
not rotated, check the condition and
pressure of the spare.
Transfer Case Oil
Check for correct oil level and
inspect each component for signs of
leakage. If you discover any leakage,
have it repaired immediately by a
qualified technician. For correct oil,
refer to your Owner’s Manual.
Transmission
The transmission and transmission
fluid are a completely sealed unit.
Therefore, periodic checks and
replacement of the transmission fluid
are not required, and there is no dip-
stick on the transmission. Any repairs
that require adding or replacing fluid
should be performed by a qualified
technician following precedures in
Lexus service and repair publications.
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VEHICLE IDENTIFICATION

MAINTENANCE
Scheduled Maintenance Log73
Model
Body style
In-service date
Mileage at delivery
Selling dealership
Selling dealership phone number
Vehicle Identification Number
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