LEXUS RX350 2012 Owner's Manual

Corrosion Perforation
Warranty This warranty covers repair or
replacement of any original body
panel that develops perforation
from corrosion (rust-through),
subject to the exceptions indicated
under “What Is Not Covered” on
pages 19–20.
Coverage is for 72 months, regard -
less of mileage.
For information on how to protect
your vehicle from corrosion, see the
section entitled “Service Procedures
and Specifications — Body” in the
Owner’s Manual .
Towing When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered. This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• M isuse — for example, racing
or overloading
• Improper repairs
• A lteration or tampering, includ -
ing installation of non-Genuine
Lexus Accessories
• L ack of or improper mainte -
nance, including use of fluids
other than those specified in
the Owner’s Manual
• I nstallation of non-Genuine
Lexus Parts
• A irborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contaminationWHAT IS NOT COVERED
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WARRANTY

This warranty also does not cover
the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac t urer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement
of worn wiper blades, brake pads/
linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined. Vehicles with Unknown Vehicle
Identification Number
Any vehicle for which the original
factory-assigned vehicle identification
number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in
lieu of repairs because the cost of
repairs exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
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WARRANTY*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.

If a dispute arises regarding your
warranty coverage, please follow
the steps described on pages 9–10.
Please note that you must use
the National Center for Dispute
Settlement before seeking remedies
through a court action pursuant
to the Magnuson-Moss Warranty
Act. You may also be required to
use the National Center for Dispute
Settlement before seeking remedies
under the Lemon Laws of your state.
For the requirements applicable to
your state, see the appropriate page
of the Lemon Law Guide located in
your vehicle.DISPUTE RESOLUTION
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WARRANTY Disclaimer of Extra
Expenses and Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this war -
ranty or any implied warranty.
Lexus does not authorize any
person to create for it any other
obligation or liability in connec -
tion with this vehicle. Lexus shall
not be liable for incidental or
consequential damages resulting
from breach of this written war -
ranty or any implied warranty.
Any implied warranty of
merchantability or fitness for a
particular purpose is limited to
the duration of this written war -
ranty, except in states where
this limitation is not allowed.

Emission Defect Warranty Lexus warrants that your vehicle:
• W as designed, built and
equipped to conform at the
time of sale with applicable
federal emissions standards.
• I s free from defects in materials
and workmanship that may
cause the vehicle to fail to meet
these standards.
Federal regulations require that this
warranty be in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. However, under the terms of the
Basic Warranty, Lexus provides
coverage of four years or 50,000
miles, which e ver occurs first. Specific
components may have longer cover -
age under the terms of the Powertrain
Warranty. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first. Emission Performance
Warranty Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle mainte -
nance. If an EPA-approved I/M
program is in force in your area,
you are eligible for Emission
Performance Warranty coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Lexus will make all
nec e ssary repairs if both of the
following occur:
• Y our vehicle fails to meet
applicable emissions standards
as determined by an EPA-
approved emissions test.
• T his failure results or will result
in some penalty to you — such
as a fine or denial of the right to
use your vehicle — under local,
state or federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. Additionally, components
marked “8/80” in the parts list on
pages 23–24 have coverage of eight
years or 80,000 miles, whichever
occurs first.W HAT IS C OVERED
AND H OW L ONG
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WARRANTY

These warranty obligations do not
apply to failures or noncompliance
caused by:
• T he use of replacement parts
not certified in accordance
with aftermarket parts certifi-
cation regulations.
• T he use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New
Vehicle Limited Warranty also
apply to this warranty. Air/Fuel Metering System
• A ir/fuel ratio feedback
control system
• C old-start enrichment system
• D eceleration control system
• E lectronic fuel injection
system components
– A irflow sensor
– E ngine control module (8/80)
– Throttle body
– Other components
Air Induction System
• I ntake manifold and intake air
surge tank
Air Injection System
• A ir injection manifold
• A ir injection pump
• A irflow control valves
Catalyst System
• C atalytic converter and
protector (8/80)
• C onstricted fuel filler neck
• Exhaust manifold
• E xhaust pipe (manifold to catalyst
and/or catalyst to catalyst)W ARRANTY P ARTS L ISTW HAT IS N OT C OVERED
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WARRANTY
8/80 = Covered for eight years or 80,000 miles,
whichever occurs first.

Evaporative Control System
• Charcoal canister
• Diaphragm valve
• F uel filler cap
• Fuel tank
• V apor liquid separator
Exhaust Gas Recirculation
(EGR) System
• E GR gas temperature sensor
• EGR valve
• Associated parts
Ignition System
• D istributor and internal parts
• I gnition coil and ignitor
• Ignition wires
• Spark plugs*
Positive Crankcase Ventilation
(PCV) System
• O il filler cap
• P CV valve or orifice Other Parts Used in Systems
Listed
• D ata link connector (8/80)
• H oses, clamps, fittings, tubing
and mounting hardware
• M alfunction indicator light and
bulb (8/80)
• P ulleys, belts and idlers
• S ealing gaskets and devices
• S ensors, solenoids, switches
and valves
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WARRANTY8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
*Warranted until first required maintenance under terms of the California Emission Control Warranty.

You are responsible for performance
of the required maintenance indi -
cated in the Owner’s Manual and this
guide. Lexus will not deny a warranty
claim solely because you do not have
records to show that you maintained
your vehicle. However, any failure or
noncompliance caused by lack
of maintenance is not covered by
this warranty.
When maintenance and repairs
are paid for by you, these services
may be performed by you or by
any automotive service provider
you choose. Lexus will not deny
a warranty claim solely because you
used a service provider other than
a Lexus dealership for maintenance
and repairs. However, any failure or
noncompliance caused by improper
maintenance or repairs is not covered
by this warranty. To ensure optimum performance
and maintain the quality built into
your vehicle’s emission control
systems, Lexus recommends the
use of Genuine Lexus Parts when
servicing or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may
elect to use non- g enuine Lexus
Parts for maintenance and repairs.
h owever, use of replacement parts
that are not equivalent in quality to
g enuine Lexus Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that
have maintenance or replacement
schedules different from those of
Genuine Lexus Parts, you must follow
the maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Genuine Lexus Parts.R EPLACEMENT P ARTSM AINTENANCE
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WARRANTY

If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle
to an authorized Lexus dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter
period is required by law). If your claim
is denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.” If you have questions or concerns
about your vehicle’s federal emission
warranty coverage, please follow the
steps described on pages 9–10. In
the case of the Emission Performance
Warranty, you may also request infor -
mation from or report complaints to:
U .S. Environmental Protection
Agency
Vehicle Programs & Compliance
Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C
20460I F Y OUR V EHICLE F AILS
AN E MISSIONS T EST I F Y OU H AVE
Q UESTIONS
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WARRANTY Vehicles equipped with a
California Certified Emission
Control System that are
registered and operated in
California or any state that
adopts California emission
warranty provisions are also
covered by the California
Emission Control Warranty
(see page 28). Connecticut,
Delaware, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont and Washington
are the other states to which
the California Emission Control
Warranty currently applies.

We (the dealership) want you to
know that at the time your new
Lexus vehicle is being delivered:
1) O n the basis of written notification
furnished by Lexus, we have knowl -
edge that the vehicle is covered by
an EPA Certificate of Conformity.
2) W e have visually inspected those
emission control devices or por -
tions thereof that are visible without
removing or adjusting any compo -
nents or systems, emissions-related
or otherwise. On the basis of this
inspection, there are no apparent
deficiencies in the installation of
emission control devices by Lexus.
(For purposes of this certificate,
“emission control devices” is limited
to devices installed on a vehicle for
the sole or primary purpose of con -
trolling emissions and which were
not in general use before 1968.)
3) W e have performed all emis -
sion control system preparations
required by Lexus prior to the sale
of the vehicle as set forth in Lexus’
current pre-delivery service manual.
4) E xcept as may be provided in
Paragraph 5, if this vehicle fails an
EPA-approved emissions test within
three months or 4,000 miles
(whichever comes first) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the written
instructions for proper maintenance
and use, Lexus will remedy the
nonconformity free of charge
under the terms of the Emission
Performance Warranty.
5) I f vehicle was used as a company
car or demonstrator, check box
and complete the following:
❏ T he vehicle with which this state -
ment is delivered was placed
into service as a company car
or demonstrator prior to deliv -
ery. The Emission Performance
Warranty period commenced
on the date the vehicle was first
placed into service, which was Month Day Y ear
Note: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty
referred to in Paragraph 4 and
furnished with the vehicle is solely
that of the manufacturer.
This statement is required by
section 207 of the Clean Air Act
(42 U.S.C. 7541) and the EPA
regulations issued thereunder.
Dealership nameD EALER C ERTIFICATE
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WARRANTY

The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2014 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle for the
time periods indicated on the next
page, provided there has been no
abuse, neglect or improper mainte -
nance of your vehicle.
Your emission control system may
include parts such as the fuel
injection system, ignition system,
catalytic converter and engine
computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Lexus will repair your vehicle at no
cost to you, including diagnosis, parts
and labor.Y OUR W ARRANTY
R IGHTS AND
O BLIGATIONS
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WARRANTYVehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions
are covered by this warranty.
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New
Jersey, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other states
to which this warranty currently
applies. Vehicles covered by this
war ra nty are also covered by
the Federal Emission Control
Warranty (see page 22).