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Active park assist is a multi-step process andmay require you to shift the transmissionmultiple times. Follow the onscreeninstructions until the parking maneuver iscomplete.
If you are uncomfortable with the proximityto any vehicle or object, you may choose tooverride the system by grabbing the steeringwheel, or by taking full control of your vehicleafter pressing the active park assist button.
Keep your hands, hair, clothing and anyloose items clear of the steering wheel whenusing active park assist.
The sensors are on the front and rearbumpers.
The system may not correctly operate in anyof the following conditions:
•You use a spare tire or a tire that issignificantly worn more than the othertires.
•One or more tires are incorrectly inflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space. Forexample, a pedestrian or cyclist.
•The edge of the neighboring parkedvehicle is high off the ground. Forexample, a bus, tow truck or flatbedtruck.
•The weather conditions are poor. Forexample, during heavy rain, snow, fog,high humidity and high temperatures.
Do not use the system if:
•You have attached an add-on accessoryclose to the sensors on the front or rearof your vehicle. For example, a bike rackor trailer.
•You have attached an overhangingobject to the roof. For example, asurfboard.
•The front bumper, rear bumper or theside sensors are damaged.
•The correct tire size is not in use on yourvehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode
Press the button once to activateparallel parking. Press the buttona second time to activateperpendicular parking. If you press thebutton again the system switches off.
If your vehicle is parked and after you switchthe ignition on, you can use the informationdisplay to toggle through the modes. Pressthe button to switch the system on and openthe system menu in the information display.
Note:If your vehicle is parked, the defaultmode is parallel park out assist. However, ifyou did not use active park assist to parallelpark your vehicle, use the informationdisplay to select park out assist.
Note:You can repeatedly press the activepark assist button to toggle through themodes only after moving your vehicleapproximately 33 ft (10 m).
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Note:If the system detects an object is veryclose to your vehicle and it may be unsafeto continue the maneuver, it may instruct youto stop your vehicle. The system may notprovide any further instruction. Steeringassistance continues to operate but youmust decide if it is safe to continue themaneuver.
After the system directs your vehicle to aposition where you can exit the parkingspace in a forward movement, a messageappears instructing you to take full controlof your vehicle. Generally, hand-over is whenyour vehicle is still inside the parking space.
Note:Parallel Park Out Assist may not beavailable when the clearance to the front orthe rear of your vehicle is too small.
Note:If the vehicle speed exceedsapproximately 6 mph (9 km/h), you interruptthe maneuver, or the system switches off,you must take full control of your vehicle.
Note:You are responsible for controllingyour vehicle and making sure the path isclear prior to pulling into traffic.
Troubleshooting
Possible CauseSymptom
You may have switched the traction control off.The system does not search for a parking space.
The transmission is in reverse (R). Your vehicle must be moving forward to be able todetect a parking space.
The sensors may be blocked. For example, snow, ice or dirt buildup. Blocked sensorscan affect how the system functions.The system does not offer a parking space.
There is not enough room in the parking space for your vehicle to safely park.
There is not enough space for the parking maneuver on the opposite side of the parkingspace.
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Possible CauseSymptom
The parking space is more than 5 ft (1.5 m) or less than 2 ft (0.5 m) away.
The vehicle speed is greater than 22 mph (35 km/h) for parallel parking or greater than19 mph (30 km/h) for perpendicular parking.
You recently disconnected or replaced the battery. After you reconnect the battery youmust drive your vehicle on a straight road for a short period of time.
Your vehicle is rolling in the opposite direction of the current transmission position. Forexample, rolling forward when in reverse (R).The system does not correctly position your vehiclein a parking space.
An irregular curb along the parking space prevents the system from correctly aligningyour vehicle.
Vehicles or objects bordering the space may not be correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained. For example, not inflated correctly,improper size, or of different sizes.
A repair or alteration changes the detection capabilities.
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The camera is located on the trunk near thehigh-mount brake lamp.
Using the Rear View Camera System
The rear view camera system displays whatis behind your vehicle when you place thetransmission in reverse (R).
The system uses three types of guides tohelp you see what is behind your vehicle:
•Active guidelines: Show the intendedpath of your vehicle when reversing.
•Fixed guidelines: Show the actual pathyour vehicle is moving in while reversingin a straight line. This can be helpfulwhen backing into a parking space oraligning your vehicle with another objectbehind you.
•Centerline (if applicable): Helps align thecenter of your vehicle with an object(trailer).
Note:If the transmission is in reverse (R) andthe luggage compartment is ajar, no rearview camera features will display.
Note:If the image comes on while thetransmission is not in reverse (R), have thesystem inspected by an authorized dealer.
Note:When towing, the camera only seeswhat you are towing behind your vehicle.This might not provide adequate coverageand you might not see some objects. In somevehicles, the guidelines may disappear onceyou connect the trailer tow connector.
The camera may not operate correctly underthe following conditions:
•Nighttime or dark areas if the reverselamps are not operating.
•Mud, water or debris obstructs thecamera's view. Clean the lens with a soft,lint-free cloth and non-abrasive cleaner.
•The camera is misaligned due to damageto the rear of your vehicle.
To access any of the rear view camerasystem settings, make the followingselections in the touch screen when thetransmission is not in reverse (R):
•Menu > Vehicle > Camera Settings
After changing a system setting, the touchscreen shows a preview of the selectedfeatures.
Guidelines and the Centerline
Note:Active guidelines and fixed guidelinesare only available when the transmission isin reverse (R).
Note:The centerline is only available ifActive or Fixed guidelines are on.
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Active guidelinesA
CenterlineB
Fixed guideline: Green zoneC
Fixed guideline: Yellow zoneD
Fixed guideline: Red zoneE
Rear bumperF
Active guidelines are only shown with fixedguidelines. To use active guidelines, turn thesteering wheel to point the guidelines towardan intended path. If you change the steeringwheel position while reversing, your vehiclemight deviate from the original intendedpath.
The fixed and active guidelines fade in andout depending on your steering wheelposition. When your steering wheel positionis straight, the active guidelines are notvisible.
Always use caution while reversing. Objectsin the red zone are closest to your vehicleand objects in the green zone are fartheraway. Objects are getting closer to yourvehicle as they move from the green zoneto the yellow or red zones. Use the side viewmirrors and rear view mirror to get bettercoverage on both sides and rear of yourvehicle.
Enhanced Park Aids
Note:The reverse sensing system is noteffective at speeds above 3 mph (5 km/h)and may not detect certain angular ormoving objects.
The system uses red, yellow and greenhighlights that appear on top of the videoimage when the reverse sensing systemdetects an object. The alert highlights theclosest object detected. You can disable thereverse sensing alert if you have enhancedpark aids enabled, you will still see thedisplayed highlighted areas.
Selectable settings for this feature are ONand OFF.
Manual Zoom
WARNING: When manual zoom is on,the full area behind your vehicle is notshown. Be aware of your surroundings whenusing the manual zoom feature.
Note:Manual zoom is only available whenthe transmission is in reverse (R).
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Note:Only the centerline shows when youenable manual zoom.
This allows you to get a closer view of anobject behind your vehicle. The zoomedimage keeps the bumper in the image toprovide a reference. The zoom is only activewhile the transmission is in reverse (R). Whenyou shift the transmission out of reverse (R),the feature automatically turns off and youmust enable it to use it again.
Selectable settings for this feature are ONand OFF.
Rear Camera Delay
When shifting the transmission out of reverse(R) and into any gear other than park (P), thecamera image remains in the display untilyour vehicle speed reaches 5 mph (8 km/h)or until you select a radio button.
Selectable settings for this feature are ONand OFF. The default setting for the rearcamera delay is OFF.
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The system is designed to detect vehiclesthat may have entered the blind spot zone(A). The detection area is on both sides ofyour vehicle, extending rearward from theexterior mirrors to approximately 13 ft (4 m)beyond the rear bumper.
Note:The system does not prevent contactwith other vehicles. It is not designed todetect parked vehicles, pedestrians, animalsor other infrastructures.
Using the Blind Spot InformationSystem
Vehicles with Automatic Transmission
The system turns on when all of the followingoccur:
•You start your vehicle.
•You shift into drive (D).
•The vehicle speed is greater than 6 mph(10 km/h).
Note:The system does not operate in park(P) or reverse (R).
Vehicles with Manual Transmission
The system turns on when all of the followingoccur:
•You start your vehicle.
•The vehicle speed is greater than 6 mph(10 km/h).
Note:The system does not operate inreverse (R).
System Lights and Messages
When the system detects a vehicle, an alertindicator illuminates in the exterior mirror onthe side the approaching vehicle is comingfrom. If you turn the direction indicator on forthat side of your vehicle, the alert indicatorflashes.
Note:The system may not alert you if avehicle quickly passes through the detectionzone.
Blocked Sensors
The sensors are behind the rear bumper onboth sides of your vehicle.
Note:Keep the sensors free from snow, iceand large accumulations of dirt.
Note:Do not cover the sensors with bumperstickers, repair compound or other objects.
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GAWR (Gross Axle Weight Rating)
GAWR is the maximum allowable weightthat a single axle (front or rear) can carry.These numbers are on the SafetyCompliance Certification label. The labelis located on the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver seating position.
The total load on each axle must neverexceed its Gross Axle Weight Rating.
GVWR (Gross Vehicle Weight Rating)
GVWR is the maximum allowable weightof the fully loaded vehicle. This includesall options, equipment, passengers andcargo. It appears on the Safety
Compliance Certification label. The labelis located on the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver seating position.
The gross vehicle weight must neverexceed the Gross Vehicle Weight Rating.
Safety Compliance Certification LabelExample:
WARNING: Exceeding the SafetyCompliance Certification label vehicleweight rating limits could result insubstandard vehicle handling orperformance, engine, transmissionand/or structural damage, seriousdamage to the vehicle, loss of controland personal injury.
Maximum Loaded Trailer Weight
Maximum loaded trailer weight is thehighest possible weight of a fully loadedtrailer the vehicle can tow. Consult anauthorized dealer (or the RV and TrailerTowing Guide available at an authorizeddealer) for more detailed information.
GCWR (Gross Combined WeightRating)
GCWR is the maximum allowable weightof the vehicle and the loaded trailer,including all cargo and passengers, thatthe vehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is rated foroperation at Gross Vehicle WeightRating, not at Gross Combined Weight
Rating.) Separate functional brakesshould be used for safe control of towedvehicles and for trailers where the GrossCombined Weight of the towing vehicleplus the trailer exceed the Gross VehicleWeight Rating of the towing vehicle.
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TOWING A TRAILER
WARNING: Never tow a trailer withan MKZ Hybrid. This powertrain is notdesigned to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies, car-haulingtrailer, or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) under the following conditions:
•The vehicle is facing forward so that it istowed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 191).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 141).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the Stay inNeutral mode feature, or with all four wheelsoff the ground using a vehicle transporttrailer. If you are using a vehicle transporttrailer, follow the instruction specified by theequipment provider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Stay in Neutral mode.See Automatic Transmission (page 191).
•Do not exceed 65 mph (105 km/h).
Note:If the parking brake is applied, amessage appears in the information display.
Note:Start the engine and allow it to run fora few minutes at the beginning of each day,and every six hours or fewer. With the enginerunning and your foot on the brake, shift intodrive (D) and then into reverse (R) beforeshifting back into neutral (N). BEFORECONTINUING TO TOW, YOU MUSTRE-ENABLE STAY IN NEUTRAL MODE.
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1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps 1and 2 up to two more times.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally produceexplosive gases which can cause personalinjury. Therefore, do not allow flames, sparksor lighted substances to come near thebattery. When working near the battery,always shield your face and protect youreyes. Always provide correct ventilation.
WARNING: Keep batteries out of reachof children. Batteries contain sulfuric acid.Avoid contact with skin, eyes or clothing.Shield your eyes when working near thebattery to protect against possible splashingof acid solution. In case of acid contact withskin or eyes, flush immediately with waterfor a minimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
WARNING: Use only adequately sizedcables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not connect the end ofthe second cable to the negative (-) terminalof the battery to be jumped. A spark maycause an explosion of the gases thatsurround the battery.
WARNING: Do not use fuel lines,engine valve covers, windshield wiper arms,the intake manifold, or hood latch as groundpoints.
Note:Your vehicle has two battery prongsthat are accessible from under the hood,even though the actual battery is located inthe trunk. You can jump start your vehiclethe same way conventional vehicles can beusing these prongs.
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Roadside Emergencies