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Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage andother material as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one andthe audio system may mute.Station overload
Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.Satellite radio signal interfer-ence
SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SiriusXM satellite radio is asubscription-based satellite radio service thatbroadcasts a variety of music, sports, news,weather, traffic and entertainmentprogramming. Your factory-installed SiriusXMsatellite radio system includes hardware anda limited subscription term, which begins onthe date of sale or lease of your vehicle. Seean authorized dealer for availability.
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ActionConditionMessage
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call
1-888-539-7474
Use the channel guide to turn off the Lock orSkip function on that station.All the channels in the selected category areeither skipped or locked.None found
Check Channel Guide
No action required.SiriusXM has updated the channels availablefor your vehicle.Subscription Updated
USB PORT (IF EQUIPPED)
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommend
against the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices, if supported.
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MEDIA HUB
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The media hub may be on the instrumentpanel or center console.
The media hub may contain one or more ofthe following inputs:
See USB Port (page 439).
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GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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FunctionsFeature Bar Item
Connect and control SYNC 3 compatible apps running on your iphoneor android device. Also, access built-in additional features such asSiriusXM Traffic and Travel Link (if equipped).
Apps
If your vehicle is a hybrid, plug-in hybrid, or electric this is also whereyour settings and power information is located.
You can customize your system with various settings for the touch-screen display, feature preferences, and how you want to interactwith your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to the clothand try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus on whatis in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sure ofyour request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status bar indicatingthe status of the voice command session.See Using Voice Recognition (page 458).
Accessing and Adjusting ModesThrough Your Vehicle InformationDisplay (If Equipped)
Depending on your vehicle and selectedoptions you may be able to control some ofthe SYNC 3 features on your informationdisplay.
You can make the following adjustmentsusing the information display SYNC 3 screen:
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•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem. See Climate Control (page 152).
911 Assist
WARNING: Unless the 911 Assistsetting is set on before a crash, the systemwill not dial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
WARNING: Do not wait for 911 Assistto make an emergency call if you can doit yourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
WARNING: Always place your phonein a secure location in your vehicle so itdoes not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excluding kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth enabled phone. You can learnmore about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrains andRoadside Emergencies sections of yourowner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings (page504).
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of electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information, suchas Points of Interest reviews and ratings,SiriusXM Travel Link sports information,or ski condition search areas.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contacts orrecent phone call entries).
See the following table for more specificexamples.
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For more information on extendedsubscription terms (a service fee is required),the online media player and a list of SiriusXMsatellite radio channels, and other features,please visit www.siriusxm.com in the UnitedStates, www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. Ford Motor Company shall not beresponsible for any such programmingchanges.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of a station.Direct TuneOnce you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station continues to play.Cancel
You can press the backspace button to delete the previous number.
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In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening to astation broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radio broad-caster.Echo, stutter, skip or repeat in audio.Increase or decrease in audiovolume.
No action required. The reception issue may clearup as you continue to drive.The radio is shifting between analog and digitalaudio.Sound fading or blending in and out.
No action required. This is normal behavior. Waituntil the audio is available.The digital multicast is not available until the HDRadio broadcast is decoded. Once decoded, theaudio is available.
There is an audio mute delay whenselecting HD2 or HD3, multicastpreset or Direct Tune.
No action required. The station is not available inyour current location.The previously stored multicast preset or directtune is not available in your current reception area.Cannot access HD2 or HD3 multicastchannel when recalling a preset orfrom a direct tune.
Fill out the station issue form. *Data service issue by the radio broadcaster.Text information does not matchcurrently playing audio.
Fill out the station issue form. *Data service issue by the radio broadcaster.There is no text information shownfor currently selected frequency.
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HD Radio Technology manufactured underlicense from DTS Inc. U.S. and foreignpatents. HD Radio and the HD and HD Radiologos are proprietary trademarks of DTS Inc.Ford Motor Company and DTS Inc. are notresponsible for the content sent using HDRadio technology. Content may be changed,added or deleted at any time at the stationowner's discretion.
* You can find the form here:
Website
http://hdradio.com/stations/feedback
CD
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate the track is set to repeat.RepeatFor MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small numberone displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
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