MAZDA MODEL CX-30 2019 Owners Manual (in English)

▼Plastic Part Maintenance
xWhen cleaning the plastic lenses of
the lights, do not use petrol, paraffin,
rectified spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these
chemical agents can discolour or
damage the surfaces resulting in a
significant loss in functionality. If
plastic parts become inadvertently
exposed to any of these chemical
agents, flush with water immediately.
xIf plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fluids such as
petrol, oil, engine coolant, or battery
fluid, it could cause discolouration,
staining, or paint peeling. Wipe off
any such chemical agents or fluids
using a soft cloth immediately.
xHigh water temperature and high
water pressure car washers are
available depending on the type of
high pressure car washer device. If
the car washer nozzle is put too
close to the vehicle or aimed at one
area for an extended period of time,
it could deform plastic parts or
damage the paint.
xDo not use wax containing
compounds (polish). Otherwise, it
could result in paint damage.
xIn addition, do not use an electrical
or air tool to apply wax. Otherwise,
the frictional heat generated could
result in deformation of plastic parts
or paint damage.
Interior Care
▼Interior Care
WARNING
Do not spray water into the vehicle
cabin:
Spraying water into the vehicle cabin is
dangerous as electrical devices such as
the audio and switches could get wet
resulting in a malfunction or vehicle
fire.
NOTE
xDo not wipe the interior using
alcohol, chlorine bleach, or organic
solvents such as thinner, benzene,
and petrol. Otherwise, it may cause
discolouration or stains.
xRubbing hard with a stiff brush or
cloth may cause damage.
If the vehicle interior becomes soiled
by any of the following , wipe it off
immediately using a soft cloth.
Leaving it uncleaned could cause
discolouration, stains, cracks, or
peeling of the coating , and it will make
it hard to wipe off later.
xBeverage or fragrancexGrease or oilxSoiling
▼Seat Belt Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked
in a mild detergent (approx. 5%)
diluted with water.
2. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
3. Before retracting seat belts which
have been pulled out for cleaning,
dry them off thoroughly and make
Maintenance and Care
Appearance Care
6-59

sure there is no remaining moisture
on them.
WARNING
If a seat belt appears frayed or has
abrasions, have it replaced by an
expert repairer (we recommend an
Authorised Mazda Repairer):
If a seat belt is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.
Use a mild detergent to remove
soiling from a seat belt:
If organic solvents are used for cleaning
the seat belts or they become stained
or bleached, there is the possibility of
them becoming weakened and as a
result, they may not function at their
full capacity which could cause serious
injury or death.
NOTE
Clean seat belts diligently if they get
dirty. Leaving them uncleaned will
make it difficult to clean them later,
and it may
affect the smooth retracting
of the seat belt.
▼Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.
▼Upholstery Maintenance
1. Clean the soiled area by lightly
dabbing it with a soft cloth soaked
in a mild detergent (approx. 5%)
diluted with water.
2. Wipe
off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
▼Leather Upholstery Maintenance*
1. Remove dust and sand using a
vacuum cleaner.
2. Wipe off the soiled area with a soft
cloth and a suitable, special cleaner
or a soft cloth soaked in a mild
detergent (about 5%) diluted with
water.
3. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
4. Remove moisture with a dry, soft
cloth and allow the leather to
further dry in a well-ventilated,
shaded area. If the leather gets wet
such as from rain, remove the
moisture and dry it as soon as
possible.
NOTE
xBecause genuine leather is a natural
material, its surface is not uniform
and it may have natural scars,
scratches, and wrinkles.
xTo maintain the quality for as long as
possible, periodical maintenance,
about twice a year, is recommended.
xIf the leather upholstery comes into
contact with any of the following,
clean it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
xSand or dirtxGrease or oil, such as hand creamxAlcohol, such as in cosmetic or
hair dressing items
xIf the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such
as hardening and shrinkage.
Maintenance and Care
Appearance Care
6-60*Some models.

xExposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car
under direct sunlight for long
periods, shade the interior using
sunshades.
xDo not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality
and colouring. If the cabin
temperature becomes hot, the vinyl
may deteriorate and adhere to the
genuine leather.
▼Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discolouration, stains,
cracks or peeling of the coating.
▼Instrument Panel Top (Soft pad)
Maintenance
Extremely soft material is used for the
soft pad surface. If the soft pad surface
is rubbed harshly with a dry cloth, it
could result in the surface being
damaged and leaving white scratch
marks.
1. Wipe the soiled area with a soft
cloth soaked in a mild detergent
(approx. 5%) diluted with water.
2. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating.
When cleaning , do not use a hard or
rough-surface cloth, or cleaning
detergent. In addition, if a chemical
solvent gets on the active driving
display, wipe it off immediately. The
dust-proof sheet could be damaged
and the surface coating could be
scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning
the dust-proof sheet is recommended.
▼Panel Maintenance
If a panel becomes soiled, wipe it off
with a soft cloth soaked in clean water
and thoroughly wrung out.
If some areas require further cleaning ,
use the following procedure:
1. Wipe the soiled area with a soft
cloth soaked in a mild detergent
(approx. 5 %) diluted with water.
2. Wipe off the remaining detergent
using a cloth soaked in clean water
and wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be
scratched easily.
▼Cleaning the Window Interiors
If the windows become covered with
an oily, greasy, or waxy
film, clean
them with glass cleaner. Follow the
directions on the container.
CAUTION
¾Do not scrape or scratch the inside
of the window glass. It could
damage the thermal filaments and
the aerial lines.
¾When washing the inside of the
window glass, use a soft cloth
dampened in lukewarm water, gently
wiping the thermal filaments and the
aerial lines.
Maintenance and Care
Appearance Care
*Some models.6-61

Use of glass cleaning products could
damage the thermal filaments and
the aerial lines.
Maintenance and Care
Appearance Care
6-62

7If Trouble Arises
Helpful information on what to do if a problem arises with the
vehicle.
Emergency Call System.............. 7-2
Emergency Call System
*.......... 7-2
Mazda ERA-GLONASS............. 7-12
Mazda ERA-GLONASS
*........ 7-12
Parking in an Emergency.......... 7-23
Parking in an Emergency....... 7-23
Roadside Emergency Triangle
Retaining Strap
*................... 7-23
Flat Tyre................................. 7-24
Spare Tyre and Tool
Storage............................... 7-24
Emergency Flat Tyre Repair Kit
*.....
.......................................... 7-27
Changing a Flat Tyre (With Spare
Tyre)................................... 7-33
Battery Runs Out..................... 7-39
Jump-Starting...................... 7-39
Emergency Starting................. 7-42
Starting a Flooded Engine
(SKYACTIV-G 2.0, SKYACTIV-G
2.5 and
SKYACTIV-X 2.0)..... 7-42
Push-Starting....................... 7-42
Running Out of Fuel (SKYACTIV-D
1.8).................................... 7-43
Overheating........................... 7-44
Overheating........................ 7-44
Emergency Towing.................. 7-46
Towing Description.............. 7-46
Towing Hooks......................7-47
Warning/Indicator Lights and
Warning Sounds..................... 7-49
If a Warning Light Turns On or
Flashes................................ 7-49
Message Indicated on Multi-
information Display............. 7-63
Warning Sound is
Activated.............................7-67
When Liftgate Cannot be
Opened................................. 7-73
When Liftgate Cannot be
Opened.............................. 7-73
Active Driving Display Does Not
Operate................................. 7-74
If the Active Driving Display Does
Not Operate........................ 7-74
Windscreen Wipers Operate at High
Speed.................................... 7-75
Windscreen Wipers Operate at
High Speed......................... 7-75
*Some models.7-1

Emergency Call System*
▼Emergency Call System
When an emergency situation such as an accident or sudden illness occurs, the
Emergency call system dials the call centre automatically or the user can make a call
to the call centre manually to enable a voice call.
The system operates automatically when the vehicle receives an impact of a certain
level or more in a collision, or it can be operated manually using the Emergency call
switch if an emergency situation arises such as sudden illness.
The call centre operator confirms the status via the voice call, confirms the vehicle's
position information using the GNSS
*1, and calls the police or emergency services.*1 GNSS, short for “Global Navigation Satellite System”, is a system that obtains the
vehicle's current location by receiving radio waves emitted from the GNSS
satellites to the ground.
Status information
Emergency vehicle Dial &
Position
information
Position Satellite
Mobile phone
base station
Emergency situation occursCall centre
Police and emergency
services
▼Handling of Data in Accordance with Laws and Regulations
DESCRIPTION OF THE Emergency call system IN-VEHICLE SYSTEM
xThe 112-based Emergency call system service is a public service of general interest
and is accessible free of charge.
If Trouble Arises
Emergency Call System
7-2*Some models.

xThe 112-based Emergency call system in-vehicle system is activated by default. It is
activated automatically by means of in-vehicle sensors in the event of a severe
accident.
xThe 112-based Emergency call system in-vehicle system can also be triggered
manually.
xIn the event of a critical system failure that would disable the 112-based
Emergency call system in-vehicle system, the following warning will be given to the
occupants of the vehicle:
xIf a problem occurs with the Emergency call system, the indicator light on the
Emergency call switch turns on in red and a beep sound is activated 3 times.
Thereafter, if the indicator light remains turned on in red, the system will not
operate normally in an emergency. Have the vehicle inspected at an Authorised
Mazda Repairer as soon as possible.
INFORMATION ON DATA PROCESSING
xAny processing of personal data through the 112-based Emergency call system
in-vehicle system shall comply with the personal data protection rules provided for
in Directives 95/46/EC(1) and 2002/58/EC(2) of the European Parliament and
of the Council, and in particular, shall be based on the necessity to protect the
vital interests of the individuals in accordance with Article 7(d) of Directive
95/46/EC(3).
xProcessing of such data is strictly limited to the purpose of handling the Emergency
call system to the single European emergency number 112.
Types of data and its recipients
xThe 112-based Emergency call system in-vehicle system may collect and process
only the following data:
xVehicle
Identification NumberxVehicle type (passenger vehicle or light commercial vehicle)xVehicle propulsion storage type (petrol/diesel/CNG/LPG/electric/hydrogen)xVehicle last three locations and direction of travelxLog file of the automatic activation of the system and its timestampxRecipients of data processed by the 112-based Emergency call system in-vehicle
system are the relevant public safety answering points designated by the respective
public authorities of the country on which territory they are located, to
first receive
and handle emergency calls (Emergency call system) to the single European
emergency number 112.
Arrangements for data processing
xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that the data contained in the system memory is not available outside
the system before an Emergency call system is triggered.
xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that it is not traceable and not subject to any constant tracking in its
normal operation status.
If Trouble Arises
Emergency Call System
7-3

xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that data in the system internal memory is automatically and
continuously removed.
xThe vehicle location data is constantly overwritten in the internal memory of the
system so as always to keep maximum of the last three up-to-date locations of the
vehicle necessary for the normal functioning of the system.
xThe log of activity data in the 112-based Emergency call system in-vehicle system
is kept for no longer than necessary for attaining the purpose of handling the
Emergency call system and in any case not beyond 13 hours from the moment an
Emergency call system was initiated.
Modalities for exercising data subject's rights
xThe data subject (the vehicle's owner) has a right of access to data and as
appropriate to request the rectification, erasure or blocking of data, concerning
him or her, the processing of which does not comply with the provisions of
Directive 95/46/EC. Any third parties to whom the data have been disclosed
have to be notified of such rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves impossible or involves a
disproportionate effort.
xThe data subject has a right to complain to the competent data protection
authority if he or she considers that his or her rights have been infringed as a result
of the processing of his or her personal data.
(For Europe)
Contact service responsible for handling access requests:
Please contact your local Mazda Organisation for data protection requests. Contact
details related thereto are listed in the Privacy Statement which you
find on your
country-specific webpage.
Please visit “https://www.mazdamotors.eu” to find your country-specific webpage.
▼Component Parts of Emergency
Call System
1. Emergency call switch
2. Microphone, Speaker
3. Aerial
WARNING
When using the emergency call
system, keep medical devices such as
an implanted heart pacemaker or
defibrillator about 22 cm (8.7 in) or
more away from the vehicle's aerial:
Otherwise, the operation of the
medical device may be affected by
radio waves.
If Trouble Arises
Emergency Call System
7-4

▼Flow of Emergency Call System
Automatic call
User statusEmergency call systemCall centre/
Police/
Emergency
services Manual call
Emergency situation arises
such as collision or sudden
illnessAutomatic call made
due to vehicle
receiving impact of
certain level or more
Vehicle information,
position information,
other
Status
information
Police and
emergency services
Emergency vehicle RescueStatus confirmation/report by voice callManual call made
by userEmergency call
switch
If Trouble Arises
Emergency Call System
7-5

CAUTION
¾Do not disassemble the Emergency call system. Otherwise, it could become
damaged and may not function in an emergency.
¾The Emergency call system has a special built-in battery so that it can operate even
if the power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Emergency call system is not used correctly it
may not operate.
¾The built-in battery is not a rechargeable type battery. Do not attempt to
recharge the battery.
¾The built-in battery life is 3 years. Have the built-in battery replaced at an expert
repairer (we recommend an Authorised Mazda Repairer) periodically.
¾If the built-in battery power is low due to natural discharge and the system
determines that there is a problem, the Emergency call system cannot be used. If
the system determines that there is a problem, the indicator light (red) in the
Emergency call switch turns on to notify the driver. Have the vehicle inspected at
an expert repairer (we recommend an Authorised Mazda Repairer). Refer to
Indicator light/Beep sound on page 7-10.
NOTE
xThe Emergency call system can be used when the ignition is switched ON.xThere are two ways the Emergency call system makes calls; automatically or
manually.
xThe Emergency call system may not make a connection under the following
conditions or depending on the use environment. If the Emergency call system
does not connect, make a call from another telephone such as the nearest
available public telephone.
xThe vehicle is outside of a mobile phone network areaxThe vehicle is in a weak radio wave transmission environment (such as inside
tunnels, underground parking areas, shadow of buildings, and mountain areas)
xThe vehicle does not receive an impact of a certain level or more even if an
accident has occurred.
xAn extremely serious collision occurs resulting in damage to the Emergency call
system.
xThe position information cannot be obtained when signals cannot be received
from the GNSS satellites, however, voice calls are possible.
xWhen a voice call is made by the Emergency call system, the audio system is
muted so that it does not interfere with the call.
xIt may take some time for the call centre to respond after the Emergency call
system
first starts operating.
xIf you are unable to respond to an operator's questions after the voice call begins,
the operator may proceed with emergency procedures at their own discretion.
xEven if it is
difficult for you to hear the operator's voice, your voice may be heard
by the call centre. Continue explaining your circumstances.
If Trouble Arises
Emergency Call System
7-6