MAZDA MODEL CX-30 2019 Owners Manual (in English)

2. The indicator light (green) on the Emergency call switch flashes slowly (0.5
second intervals) and the call is made to the call centre.
1. Green
3. When the connection is established with the call centre, the indicator light
(green) flashes somewhat quickly (0.3 second intervals) and the beep sounds
simultaneously, and the transmission of the vehicle information begins.
4. When the transmission of the vehicle information is completed or about 20
seconds have elapsed since the transmission began, the beep sounds and the
voice call with the call centre starts.
5. If the connection fails, the indicator light (red) turns on and the indicator light
(green) flashes quickly (0.15 second intervals) and the beep sounds
simultaneously.
In this case, make a manual connection using the Emergency call switch because
an automatic connection is not possible.
1. Red (Turns on)
2. Green (Flashes)
Manual emergency calls
With the ignition switched ON, long-press the Emergency call switch and after
releasing your
finger from the switch, the vehicle information is automatically
transmitted to the call centre.
When the transmission of the vehicle information is completed or about 20 seconds
have elapsed since the transmission began, the voice call with the call centre starts.
If Trouble Arises
Mazda
ERA-GLONASS
7-17

NOTE
xOnly make calls manually for conditions requiring urgent treatment such as illness
or serious injury.
xWhen making emergency calls manually, stop the vehicle in a safe location before
making the call.
xThe call centre will end an emergency call. The user cannot end the emergency
call.
xIf a call is disconnected or a call cannot be made to the call centre correctly, an
automatic call is made again to the call centre. To cancel the redialing, refer to
Manual emergency call cancellation.
1. Make sure that the ignition is switched ON.
2. Long-press the Emergency call switch on the overhead console and then release
your finger from the switch.
1. Emergency call switch
3. The indicator light (green) on the Emergency call switch flashes slowly (0.5
second intervals) and the call is made to the call centre.
1. Green
4. When the connection is established with the call centre, the indicator light
(green) flashes somewhat quickly (0.3 second intervals) and the beep sounds
simultaneously, and the transmission of the vehicle information begins.
5. When the transmission of the vehicle information is completed or about 20
seconds have elapsed since the transmission began, the beep sounds and the
voice call with the call centre starts.
If Trouble Arises
Mazda
ERA-GLONASS
7-18

6. If the connection fails, the indicator light (red) turns on and the indicator light
(green) flashes quickly (0.15 second intervals), and the beep sounds
simultaneously.
Make a manual emergency call again.
1. Red (Turns on)
2. Green (Flashes)
NOTE
If a call to the call centre does not connect even though the indicator light shows a
call is possible, make a call to the police or other authority by means other than the
Mazda
ERA-GLONASS.
Manual emergency call cancellation
A manual emergency call can be cancelled even after the Emergency call switch has
been pressed by pressing the switch again, as long as the call with the call centre has
not begun. If the call cannot be cancelled and the call with the call centre has
begun, tell the operator that the call is mistaken.
▼Indicator Light/Beep Sound
The indicator light turns on/flashes and beep sounds are activated to notify the
driver of the system operation status or if there is a problem with the system.
StatusIndicator light
Beep sound
statusOn/flashing conditions
Green Red Flash interval
Diagnosis Turns on Turns onŠŠWhen the ignition is switched
ON, it turns on and then
turns off after a few seconds.
NOTE
A manual emergency call is
not possible during diagnosis.
Normal Turns off Turns offŠŠThe system is operating nor-
mally.
If Trouble Arises
Mazda
ERA-GLONASS
7-19

StatusIndicator light
Beep sound
statusOn/flashing conditions
Green Red Flash interval
Malfunction Turns off Turns onŠ3 beeps
(Slow intermit-
tent sound)
xA system malfunction is
detected.
xThe remaining power of
the built-in battery is low.
CAUTION
If the indicator light (red) re-
mains on constantly, the sys-
tem will not operate normal-
ly. Have the vehicle inspected
at an expert repairer (we rec-
ommend an Authorised Maz-
da Repairer) as soon as possi-
ble.
Call being
made with call
centreFlashes Turns offSlow
(0.5 second
intervals)The beep does
not sound, but
the ringback
tone can be
heard.An emergency call is being
made by the Mazda
ERA-GLONASS.
Vehicle infor-
mation is be-
ing transmittedFlashes Turns
offSomewhat
quick
(0.3 second
intervals)Continuous in-
termittent
soundVehicle information is being
transmitted to the call centre.
Start of voice
callTu r n s o n Tu r n s o ffŠ1 beep
During a voice call with the
call centre.
During voice
callTu r n s o n Tu r n s
offŠŠ
Connection
failureFlashes Turns onQuick
(0.15 second
intervals)3 beeps
(Fast intermit-
tent sound)When an emergency call fails
to connect.
▼Te s t M o d e
The test mode function makes sure that the Mazda ERA-GLONASS can operate
normally.
Have your vehicle tested at an Authorised Mazda Repairer when performing the test
mode.
Method to start test mode
Switch the ignition ON while the parking brake is applied, and wait 2 minutes with
the vehicle stopped.
If Trouble Arises
Mazda
ERA-GLONASS
7-20

After that, perform the following procedure.
Move the signal lever up to right
turn
Move the signal lever up to right
turnMove the signal lever
down to left turn
Move the signal lever down
to left turn Return the signal lever to offReturn the signal lever to
Return the signal lever to off
Return the signal lever to off Return the signal lever to off Move the signal lever up to right
turnWithin 5 seconds
Within 1 second Within 1 second Within 1 second Within 1 second
Within 1 second
Within 1 second
Within 1 second
Within 1 second Within 5 seconds
Within 5 seconds
Within 1 second Turn on the hazard warning
lights.
Turn off the hazard warning
lights.
Both red and green
Emergency call switch
indicator lights turn on.
Press the Emergency call
switch for one second or
longer and release it.
After the procedure is completed, the test mode is performed in the following order
automatically.
1. Procedure is completed
2. Switch to test mode
If Trouble Arises
Mazda
ERA-GLONASS
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3. Call is placed to call centre
4. Vehicle information is sent
5. Start of voice call
6. Voice guidance from the call centre is played
NOTE
Communication with the call centre may fail if the reception is poor. Perform the
test mode in a location with good reception.
The test mode finishes automatically.
If Trouble Arises
Mazda
ERA-GLONASS
7-22

Parking in an Emergency
▼Parking in an Emergency
The hazard warning lights should
always be used when you stop on or
near a roadway in an emergency.

The hazard warning lights warn other
drivers that your vehicle is a traffic
hazard and that they must take
extreme caution when near it.

Depress the hazard warning flasher
and all the direction indicators will
flash. The hazard warning indicator
lights in the instrument cluster flash
simultaneously.
NOTE
xThe direction indicators do not work
when the hazard warning lights are
on.
xCheck local regulations about the
use of hazard warning lights while
the vehicle is being towed to verify
that it is not in violation of the law.
Roadside Emergency
Triangle Retaining Strap
*
▼Roadside Emergency Triangle
Retaining Strap
Keep the roadside emergency triangle
in the right side trim and secure it with
the strap.
1. Strap
If Trouble Arises
Parking in an Emergency
*Some models.7-23

Spare Tyre and Tool
Storage
▼Spare Tyre and Tool Storage
NOTE
Your vehicle may or may not be
equipped with a spare tyre, jack, and
wheel brace. For details, consult an
expert repairer (we recommend an
Authorised Mazda Repairer).
Spare tyre and tools are stored in the
locations illustrated in the diagram.
Ty p e A
1. Jack*
2. Emergency flat tyre repair kit
3. Towing eyelet
4. Wheel brace
*
5. Jack lever
Ty p e B
1. Emergency flat tyre repair kit
2. Towing eyelet
3. Jack lever
Ty p e C
1. Emergency flat tyre repair kit
2. Jack lever
3. Towing eyelet
4. Wheel brace
5. Jack
Ty p e D
1. Jack lever
2. Spare tyre hold-down bolt
3. Screwdriver
*
4. Towing eyelet
5. Jack
6. Spare tyre
7. Wrench
*
8. Wheel brace
If Trouble Arises
Flat Tyre
7-24*Some models.

Ty p e E
1. Jack lever
2. Spare tyre hold-down bolt
3. Screwdriver
*
4. Towing eyelet
5. Jack
6. Spare tyre
7. Wrench
*
8. Wheel brace
▼Jack*
To remove the jack
1. Remove the luggage mat.

2. Remove the jack.

To secure the jack
Perform the removal procedure in
reverse.
Maintenance
xAlways keep the jack clean.xMake sure the moving parts are kept
free from dirt or rust.
xMake sure the screw thread is
adequately lubricated.
▼Spare Tyre*
Your Mazda has a temporary spare
tyre.
The temporary spare tyre is lighter and
smaller than a conventional tyre, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tyres should
NEVER be used for long drives or
extended periods.
WARNING
Do not install the temporary spare
tyre on the front wheels (driving
wheels):
Driving with the temporary spare tyre
on one of the front driving wheels is
dangerous. Handling will be affected.
You could lose control of the vehicle,
especially on ice or snow bound roads,
and have an accident. Move a regular
tyre to the front wheel and install the
temporary spare tyre to the rear.
CAUTION
¾When using the temporary spare
tyre, driving stability may decrease
compared to when using only the
conventional tyre. Drive carefully.
¾To avoid damage to the temporary
spare tyre or to the vehicle, observe
the following precautions:
If Trouble Arises
Flat Tyre
*Some models.7-25

¾Do not exceed 80 km/h (50 mph).
¾Avoid driving over obstacles. Also,
do not drive through an automatic
car wash. This tyre's diameter is
smaller than a conventional tyre,
so the ground clearance is
reduced.
¾Do not use a tyre chain on this tyre
because it will not fit properly.
¾Do not use your temporary spare
tyre on any other vehicle, it has
been designed only for your
Mazda.
¾Use only one temporary spare tyre
on your vehicle at the same time.
To remove the spare tyre
1. Remove the luggage mat.

2.(Vehicles with sub-woofer)
Uncouple the sub-woofer
connector.

1. Sub-woofer

NOTE
Extra strength may be required to
uncouple the connector. Be sure to
squeeze the tab firmly.
3.(Vehicles with sub-woofer)
Turn the spare tyre hold-down bolt
anticlockwise and remove the
sub-woofer and the spare tyre.

(Vehicles without sub-woofer)
Turn the spare tyre hold-down bolt
anticlockwise and remove the spare
tyre.

1. Spare tyre hold-down bolt

NOTE
If the spare tyre hold-down bolt
cannot be loosened, hold the edge
of the tyre and turn it anticlockwise
until the spare tyre hold-down bolt
rotates.
To secure the spare tyre
Store the spare tyre in the reverse order
of removal. After storing , verify that the
spare tyre is stored securely.
If Trouble Arises
Flat Tyre
7-26