MAZDA MODEL CX-5 2017 Owners Manual (in English)

7–39
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Warning Sound is
Activated
Lights-On Reminder
The lights-on reminder is operable when
the time setting *1 of the auto headlight off
function is off.
If lights are on and the ignition is switched
to ACC or off, a continuous beep sound
will be heard when the driver's door is
opened.

*1 If the light switch is left on, the auto headlight off function automatically
turns off the lights about 30 seconds
after switching the ignition off. The
time setting can be changed.
Refer to Personalization Features on page 9-11 .

NOTE
  When the ignition is switched to ACC,
the “Ignition Not Switched Off (STOP)
Warning Beep” (page 7-40 ) overrides
the lights-on reminder.
  A personalized function is available to
change the sound volume for the lights-
on reminder.
 Refer to Personalization Features on page 9-11 .

Air Bag/Seat Belt Pretensioner System Warning Beep
If there is a problem with the air bag/seat
belt pretensioner systems and the warning
light illumination, a warning beep sound
will be heard for about 5 seconds every
minute.

The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately
35 minutes. Have your vehicle inspected
at an Authorized Mazda Dealer as soon as
possible.
WARNING
Do not drive the vehicle with the air
bag/seat belt pretensioner system
warning beep sounding:
Driving the vehicle with the air bag/
seat belt pretensioner system warning
beep sounding is dangerous. In a
collision, the air bags and the seat belt
pretensioner system will not deploy
and this could result in death or serious
injury. Contact an Authorized Mazda
Dealer to have the vehicle inspected as
soon as possible.

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7–40
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Seat Belt Warning Beep
Except Mexico
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds. If
the driver or the front passenger's seat belt
is not fastened and the vehicle is driven at
a speed faster than about 20 km/h
(12 mph), a beep sound will be heard
again for a specifi ed period of time.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
   To allow the front passenger occupant
classifi cation sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
   If a small child is seated on the front
passenger's seat, the warning beep may
not operate.

Mexico
If the vehicle speed exceeds about
20 km/h (12 mph) with the driver or front
passenger's seat belt unfastened, a warning
beep sounds continuously. If the seat belt
remains unfastened, the beep sound stops
once and then continues for about
90 seconds. The beep stops after the driver
or front passenger's seat belt is fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
  Placing heavy items on the front
passenger's seat may cause the front
passenger's seat belt warning function
to operate depending on the weight of
the item.
  To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on
the front passenger's seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference.
  If a small child is seated on the front
passenger's seat, the warning beep may
not operate.

Ignition Not Switched Off (STOP) Warning Beep
If the driver's door is opened with the
ignition switched to ACC, a beep will
be heard continuously in the cabin to
notify the driver that the ignition has not
been switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.
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7–41
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Key Removed from Vehicle Warning Beep
Vehicles with advanced keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and
all the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside
the vehicle will be heard 6 times, and the
KEY warning light (red) in the instrument
cluster fl ashes continuously to notify
the driver that the ignition has not been
switched OFF.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times and the KEY warning
light (red) in the instrument cluster turns
on continuously to notify the driver that
the ignition has not been switched OFF.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.

Request Switch Inoperable Warning Beep (With the advanced
keyless function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about
2 seconds to notify the driver that the door
or liftgate cannot be locked.
Key Left-in-luggage Compartment Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify
the driver that the key is in the luggage
compartment. In this case, take out the
key by pressing the electric liftgate opener
and opening the liftgate. The key taken
out of the luggage compartment may
not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-9 ).
Key Left-in-vehicle Warning Beep (With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-9 ).
Electronic Steering Lock Warning Beep *
The warning beep operates if the steering
wheel is not unlocked after the push button
start is pressed. (page 4-4 )
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7–42
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Power Liftgate Warning Beep *
If system operation precautions are
necessary, the driver is notifi ed by the
warning sound.

Cautions What to check
The beep sounds 3 times The conditions required
for the power liftgate
to operate have not
been met, such as an
object being stuck in the
liftgate.
The beep sound
continues The vehicle is being
driven with the liftgate
open. Stop the vehicle
and close the liftgate.

Electric Parking Brake (EPB)
Warning Beep
The warning buzzer is activated under the
following conditions:
   The vehicle is driven with the electric
parking brake (EPB) applied.
   The electric parking brake (EPB) switch
is pulled while the vehicle is driven.

AUTOHOLD Warning Beep
Warning light fl ashes/message is
displayed and beep sound is activated
simultaneously for about fi ve seconds
when using AUTOHOLD function or
when AUTOHOLD switch is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switch is operated.

If the warning light fl ashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
Power Steering Warning Buzzer
If the power steering system has
a malfunction, the power steering
malfunction light turns on or fl ashes and
the buzzer operates at the same time.
Refer to Warning Indication/Warning
Lights on page 4-33 .
Tire Infl ation Pressure Warning
Beep *
The warning beep sound will be heard
for about 3 seconds if the tire pressures
decrease.
If the tire pressure decreases extremely,
a beep sound will be heard for
approximately 30 seconds.
Refer to Tire Pressure Monitoring System
on page 4-172 .
Blind Spot Monitoring (BSM) Warning Beep *
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-11 .

Reversing
If a moving object such as a vehicle or
two-wheeled vehicle approaches on the
left or right from behind your vehicle, the
Blind Spot Monitoring (BSM) warning
sound is activated.
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7–43
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Lane Departure Warning Sound *
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
  The volume of the Lane-keep Assist
System (LAS) & Lane Departure
Warning System (LDWS) warning sound
can be changed.
 Refer to Personalization Features on page 9-11 .
  The type of the Lane-keep Assist System
(LAS) & Lane Departure Warning
System (LDWS) warning sound can be
changed.
 Refer to Personalization Features on page 9-11 .

Collision warning *
If there is a possibility of a collision with
a vehicle ahead or an obstruction at the
rear of the vehicle, the warning light in the
instrument cluster fl ashes at the same time
as the warning indication is displayed in
the multi-information display or the active
driving display, and a warning sound is
activated intermittently.
Mazda Radar Cruise Control with Stop & Go function (MRCC with
Stop & Go function) System
Warnings
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system warnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.

Warning beep What to check
While the Mazda Radar
Cruise Control with
Stop & Go function
(MRCC with Stop &
Go function) system is
operating, a single beep
sound is heard when
“Front radar blocked” is
displayed in the multi-
information display. Cancel the Mazda Radar
Cruise Control with
Stop & Go function
(MRCC with Stop &
Go function) system if
the radar sensor (front)
becomes dirty. Clean the
area around the radar
sensor (front).
The beep sounds
intermittently while the
vehicle is being driven. The distance between
your vehicle and the
vehicle ahead is too
close. Verify the safety
of the surrounding area
and reduce vehicle
speed.
While the Mazda Radar
Cruise Control with
Stop & Go function
(MRCC with Stop &
Go function) system is
operating, a single beep
sound is heard when
“Front radar sensor
system malfunction” is
displayed in the multi-
information display. A malfunction in the
system may be indicated.
Check the center display
to verify the problem
and then have your
vehicle inspected by
an Authorized Mazda
Dealer.

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7–44
If Trouble Arises
When Liftgate Cannot be Opened
When Liftgate Cannot be
Opened
If the battery is dead, the liftgate cannot be
unlocked and opened.
In this case, the liftgate can be unlocked
by taking care of the dead battery
situation.
Refer to Jump-Starting on page 7-14 .
If the liftgate cannot be unlocked even
if the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate can be opened
using the following procedure as an
emergency measure.

1. Remove the cover on the interior surface of the liftgate with a fl athead
screwdriver.


Cover
2. (Without power liftgate)
Turn the lever to the right to unlock the
liftgate.


Lever

(With power liftgate)
Push the liftgate while pressing the lever down.


Lever

After performing this emergency
measure, have the vehicle inspected at
an Authorized Mazda Dealer as soon as
possible.
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7–45
If Trouble Arises
Active Driving Display Does Not Operate
*Some models.
If the Active Driving Display does not operate *
If the active driving display does not operate, switch the ignition off and then restart the
engine. If the active driving display does not operate even with the eng\
ine restarted, have
the vehicle inspected at an Authorized Mazda Dealer.

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7–46
MEMO
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8–1
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.

Customer Assistance ........................... 8-2
Customer Assistance (U.S.A.) ....... 8-2
Customer Assistance (Canada) ...... 8-7
Customer Assistance
(Puerto Rico) ................................ 8-10
Customer Assistance (Mexico) .... 8-11

Mazda Importer/Distributors .......... 8-13 Importer/Distributor ..................... 8-13

Reporting Safety Defects .................. 8-14 Reporting Safety Defects
(U.S.A.) ........................................ 8-14
Reporting Safety Defects
(Canada) ....................................... 8-15

Warranty ............................................ 8-16 Warranties for Your Mazda .......... 8-16
Outside the United States/
Canada .......................................... 8-17
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ........................................ 8-18
Add-On Non-Genuine Parts and
Accessories .................................. 8-19

Cell Phones ........................................ 8-20 Cell Phones Warning .................... 8-20

Event Data Recorder ........................ 8-21 Event Data Recorder
(U.S.A. and Canada) .................... 8-21
Recording of Vehicle Data ................ 8-22
Recording of Vehicle Data ........... 8-22

Uniform Tire Quality Grading System
(UTQGS) ............................................ 8-23 Uniform Tire Quality Grading System
(UTQGS) ...................................... 8-23

Tire Information (U.S.A.) ................. 8-25 Tire Labeling ................................ 8-25
Location of the Tire Label
(Placard) ....................................... 8-30
Tire Maintenance ......................... 8-33
Vehicle Loading ........................... 8-36
Steps for Determining the Correct
Load Limit ................................... 8-41

Declaration of Conformity ............... 8-42 Declaration of Conformity ........... 8-42
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8–2
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your M\
azda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding t\
he service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend \
that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the \
supplementary
restraint system modifi ed to accommodate a person with certain medical conditions in
accordance with a certi fi ed physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).

STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
   If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
   If it becomes necessary to have the components or wiring system for the \
supplementary
restraint system modi fi ed to accommodate a person with certain medical conditions in
accordance with a certi fi ed physician, go to STEP 2.

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