jump start MERCEDES-BENZ C CLASS 2016 Owners Manual

Battery (SmartKey)
Checking .......................................... 84
Important safety notes .................... 84
Replacing ......................................... 84
Battery (vehicle)
Charging ........................................ 350
Display message ............................ 269
Important safety notes .................. 347
Jump starting ................................. 352
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 276
Notes/function .............................. 216
see Active Blind Spot Assist
Bluetooth ®
Connecting another mobile
phone ............................................ 306
Searching for a mobile phone ........ 306
see also Digital Operator's Man-
ual .................................................. 298
Telephony ...................................... 305
Box (trunk) ......................................... 314
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 261
Notes ............................................. 392
Brake force distribution
see EBD (electronic brake force
distribution)
Brake pedal
Pedal resistance/pedal travel .......... 45
Brakes
ABS .................................................. 68
Adaptive Brake Assist ...................... 72
BAS .................................................. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
Brake fluid (notes) ......................... 392
Display message ............................ 256
EBD .................................................. 76
High-performance brake system .... 183
Hill start assist ............................... 150
HOLD function ............................... 194
Important safety notes .................. 182 Maintenance .................................. 183
Parking brake ................................ 178
RBS warning lamp .......................... 288
Recuperative Brake System ............. 45
Riding tips ...................................... 182
Warning lamp ................................. 288
Breakdown
Where will I find...? ........................ 342
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 236
C California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 302
Calling up the climate control
menu
Multimedia system ........................ 302
Car
see Vehicle
Care
360° camera ................................. 339
AIRPANEL ...................................... 339
Car wash ........................................ 335
Carpets .......................................... 341
Display ........................................... 340
Exhaust pipe .................................. 340
Exterior lights ................................ 338
Gear or selector lever .................... 340
General notes ................................ 335
Interior ........................................... 340
Matte finish ................................... 337
Paint .............................................. 337
Plastic trim .................................... 340
Power washer ................................ 336
Rear view camera .......................... 339
Roof lining ...................................... 341
Seat belt ........................................ 341
Seat cover ..................................... 341
Sensors ......................................... 339 Index 5

Driving systems
360°camera .................................. 21 0
Active Blind Spot Assis t ................ .2 19
Active Lane Keeping Assist ............ 222
Active Parking Assist ..................... 202
AIRMATIC ...................................... 196
AMG adaptive sport suspension
system .......................................... .1 97
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 216
Cruise control ................................ 185
Display message ............................ 274
DISTRONIC PLUS ........................... 186
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot .............. .1 92
Driving Assistance Plus package ... 219
HOLD function ............................... 194
Lane Keeping Assist ..................... .2 18
Lane Tracking package .................. 216
PARKTRONIC ................................. 199
Rear view camera .......................... 206
Traffic Sign Assist .......................... 215
Driving tips
AMG ceramic brakes ..................... 183
Automatic transmission ................. 158
Brakes .......................................... .1 82
Break-in period .............................. 145
DISTRONIC PLUS ........................... 192
Downhill gradient ........................... 182
Drinking and driving ....................... 180
Driving in winter ............................ .1 84
Driving on flooded roads ................ 184
Driving on wet roads ..................... .1 84
Exhaust check ............................... 180
Fuel ................................................ 180
General .......................................... 179
Hydroplaning ................................. 184
Icy road surfaces ........................... 184
Limited braking efficiency on sal-
ted roads ....................................... 182
Snow chains .................................. 363
Subjecting brakes to a load ........... 182
The first 1000 miles (1500 km) ..... 145
Wet road surface .............. ............. 182
D VD
video
Operating (on-board computer) ..... 244
see also Digital Operator's Man-
ual ................................................. .2 98 DYNAMIC SELECT switch
Automatic transmission ................. 154
Climate control (dual-zone auto-
matic climate control) .................... 132
PLUG-IN HYBRID operation ............ 229
E EASY-ENTRY feature
Function/notes ............................ .1 12
EASY-EXIT feature
Function/notes ............................ .1 12
EASY-PACK trunk box ....................... 314
EBD (electronic brake force distri-
bution)
Display message ............................ 258
Function/notes ................................ 76
ECO display
Function/notes ............................ .1 80
On-board computer ....................... 240
ECO start/stop function
Automatic engine start .................. 151
Automatic engine switch-off .......... 150
Deactivating/activating ................. 151
General information ....................... 150
Important safety notes .................. 150
Introduction ................................... 150
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 61
Emergency release
Driver's door ................................... .8 9
Trunk ............................................... 94
Vehicle ............................................. 89
Emergency Tensioning Devices
Activation ......................................... 58
Emissions control
Service and warranty information ... .2 8
Engine
Check Engine warning lamp .......... .2 93
Display message ............................ 268
ECO start/stop function ................ 150
Engine number ............................... 388
Irregular running ............................ 153
Jump-starting ................................. 352
Starting (important safety notes) ... 148 Index 9

Problems with the charging proc-
ess ................................................ .1 75
Terms of use .................................. 170
Vehicle fire ....................................... 45
Hill start assist .................................. 150
HOLD function
Activating ....................................... 195
Activation conditions ..................... 194
Deactivating ................................... 195
Display message ............................ 277
Function/notes ............................ .1 94
General notes ................................ 194
Home address
see also Digital Operator's Man-
ual ................................................. .2 98
Hood
Closing .......................................... .3 31
Display message ............................ 284
Important safety notes .................. 330
Opening ......................................... 330
Horn ...................................................... 35
HUD
see Head-up display
Hybrid drive system
Automatic switch off ........................ 44
Danger of electric shock .................. 44
Display message ............................ 272
General notes .................................. 44
High-voltage battery ........................ 45
Important safety notes .................... 44
Manual switch off ............................ 44
Opening the hood ............................ 45
Warning lamp ................................. 288
Hybrid vehicles
Important safety notes .................... 44
Hydroplaning ..................................... 184
I
Ignition lock
see Key positions
Immobilizer .......................................... 79
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 295
Indicator lamps
see Warning and indicator lamps Indicators
see Turn signals
Insect protection on the radiator .... 331
Instrument cluster
Overview .......................................... 36
Warning and indicator lamps ........... 36
Instrument cluster lighting .............. 235
Interior lighting ................................. 121
Control .......................................... .1 22
Overview ........................................ 121
Reading lamp ................................. 121
iPod ®
see also Digital Operator's Man-
ual ................................................. .2 98
J Jack
Using ............................................. 381
Jump starting (engine) ..................... .3 52
K Key positions
SmartKey ....................................... 146
Start/Stop button .......................... 146
KEYLESS-GO
Convenience closing feature ............ 97
Deactivation ..................................... 82
Locking ............................................ 82
Removing the Start/Stop button ... 147
Start function ................................... 83
Unlocking ......................................... 82
Kickdown
Driving tips ................................... .1 59
Manual gearshifting ....................... 163
Knee bag .............................................. 53
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 219
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 275
Function/information .................... 218
see Active Lane Keeping Assist12
Index

Problem
Possible causes/consequences and P Solutions
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 350).
or X
Jump-start the vehicle ( Y
page 352).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 84) and replace it if necessary
( Y
page 84).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position P R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Doors 87
Opening and closing Z

Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 148). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 352).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Try to start the engine again ( Y
page 148).
If the engine still does not start: X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 333). Observe the warning notes
as you do so and add coolant if necessary. Driving 153
Driving and parking Z

Hybrid drive system Display messages
Possible causes/consequences and P Solutions
r Vehicle Operational
Switch the Ignition
Off Before Exiting PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle: X
Secure the vehicle against rolling away ( Y
page 177).X
Switch off the ignition and remove the SmartKey.
If you do not leave the vehicle: X
Switch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: The electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an
extended period, it will switch off once the 12 V battery is almost
empty. It will then only be possible to start the vehicle using a second
battery (jump-starting).
Change the current
drive program
before changing the
operating mode. or
Exit manual drive
program M before
changing the operat‐
ing mode. PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the automatic
drive program S (Sport), S+ (Sport Plus) or in the manual drive pro-
gram M . X
Activate drive program C (Comfort) or E (Economy) ( Y
page 229).X
Select the preferred operating mode HYBRID , E-MODE , E-SAVE or
CHARGE ( Y
page 226).
E-MODE Currently
Unavailable PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODE operating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRID setting.X
Continue driving using the internal combustion engine.
You can switch to the E-SAVE or CHARGE operating mode as
required ( Y
page 226).
If you select CHARGE , the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODE operating mode
again.272
Display messages
On-board computer and displays

ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Y
page 68) and ( Y
page 73).
All vehicles except vehicles with a lithium-
ion battery:
G WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple: R
by wearing clothing made from synthetic
fibers R
due to friction between clothing and seats R
if you push or pull the battery across the car-
pet or other synthetic materials R
if you wipe the battery with a cloth
G WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.348
Battery (vehicle)
Breakdown assistance

damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehicle
standing idle for lengthy periods can damage
the high-voltage battery. If the vehicle is idle
for lengthy periods leave the high-voltage bat-
tery connected to a charging station.
Consult an authorized Mercedes-Benz Center if
you wish to leave your vehicle parked for a long
period of time.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
All other vehicles: G WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
G WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
All vehicles:
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y
page 352).X
Open the hood. X
Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure ( Y
page 352).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the350
Battery (vehicle)
Breakdown assistance

charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the indicator/warning lamps in
the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and
the starting characteristics impaired, especially
at low temperatures.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery can
also supply the 12 V battery. This only happens
if the condition of charge of the 12 V battery
requires this, e.g. after using electrical consum-
ers for an extended period with the engine
switched off. As the on-board voltage is contin-
uously monitored this can also be performed
whe n the e ngine is switched off. The condition of
charge of the 12 V battery and the on-board
voltage are thereby kept stable for a longer
period. Battery (vehicle) 351
Breakdown assistance Z

Jump-starting For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If, at low temperatures, the indicator lamps/warning lamps in the instrument cluster do not light up,
it is highly likely that the discharged battery has frozen. In this case, you may neither charge the
battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:352
Jump-starting
Breakdown assistance