MERCEDES-BENZ C CLASS 2019 Owners Manual

Switching between calls
Select call;.The selected call is active. Theother call ison hold.
Activating or ending a call on hold
SelectContinue CallorEnd Call.
Conducting a conference call
SelectCreate Conference Callinthetele‐phone menu.The new participant is included inthe confer‐ence call.
Ending an active call
SelectZ.
On some mobile phones,the call on hold isactivated as soon asthe active call is ended.
Accepting/rejecting awaiting call
Requirements:RThere is an active call (page 308).
Ifyoureceivea call while already in a call, amessage is displayed. An acoustic signal alsosounds.
SelectAccept.The incoming call is active.
If only one mobile phone is connected withthe multimedia system,the previous call willbe put on hold.
If during a callyou accept a call withtheother mobile phone when in two phone modethentheexisting call is ended.
SelectReject.
This function and behavior depends onyourmobile phone network provider andthemobile phone (seethe manufacturer's oper‐ating instructions).
Contacts
Information aboutthe contacts menuThe contacts menu contains all contacts fromexisting data sources, e.g. mobile phone ormemorycard.You canstore upto6,000 con‐tacts.
Depending onthe data source,you havethefol‐lowing number of contacts:
RPermanently saved contacts: 3,000 entries
RContacts loaded fromthe mobile phone:3,000 entries
Fromthe contacts menu,you can performthefollowing actions:
RUsingthetelephone:
-Calling a contact (page311)
-Calling anew number (page308)
RNavigation (page 282)
RCompose messages (page313)
If a mobile phone isconnectedtothe multimediasystem (page 304) and automatic callingup (page310) is activated,the mobilephone's contacts are displayed inthe addressbook.
Multimedia system309

Downloading mobile phone contactsMultimedia system:
PhoneZOptionsContacts
Automatically
SwitchSynchronize Contacts Automaticallyons.
Manually
DeactivateSSynchronize Contacts Auto-matically.
SelectSynchronize Contacts.
Calling up contactsMultimedia system:
PhoneªContacts
Depending onthecharacter set,thefollowingoptions can be usedtosearchfor contacts:
Rsearchingbyinitials
Rsearchingbyname
Rsearchingbyphone number
Entercharacters intothe searchfield.A selection of possible contacts appears.Entering morecharacters intothe searchfield narrowsdownthe number of possibleselections.
Selectthe contact.
A contact can containthefollowing details:
Rphone numbers
Rnavigation addresses
Rgeo-coordinates
RInternet address
Editingtheformat of a contact's nameMultimedia system:
PhoneZOptionsContactsName Format
Thefollowing options areavailable:
RLast Name, First Name
RLast Name First Name
RFirst Name Last Name
Select an option.
Overview of importing contacts
Contacts fromvarious sources
SourceRequirements
òMemory cardThe SD memory cardis inserted.
òUSB device The USB device isinserted inthe USBport.
310Multimedia system

SourceRequirements
ñBluetooth®con‐nection
Ifthe sending of
vCards via Bluetooth®
is supported, vCardscan bereceived onmobile phones or net‐books,forexample.
Bluetooth®is activa‐ted inthe multimediasystem and ontherespective device(seethe manufactur‐er's operating instruc‐tions).
óMobile phone The mobile phone isconnectedtothe mul‐timedia system.
Importing contacts intothe contacts menuMultimedia system:
PhoneZOptionsContacts
SelectImport.
Select an option.
Saving a mobile phone contactMultimedia system:
PhoneªContacts
Selectthe mobile phone contactó.
Selectp.
SelectSave to Vehicle.The contact saved inthe multimedia systemis identifiedbythefsymbol.
Calling a contactMultimedia system:
PhoneªContacts
Entercharacters intothe searchfield.
Selectthe contact.
Selectthetelephone number.The number is dialed.
Selecting further options inthe contactsmenuMultimedia system:
PhoneªContacts
Select a contact.
Selectp.
Depending onthestored data,thefollowingoptions areavailable:
RCall
RSend Text Message
RShow Website(if an Internetaddress hasbeenstored)
RNavigate(if an address has beenstored)
RSave My Favorite
RSend DTMF Tones(for a number withDTMFtones)
Select an option.
Deleting a contactMultimedia system:
PhoneªContacts
You can deletecontactsstored inthevehicle.
Searchforthe contact.
Selectthe contact.
Selectp.
SelectDelete Contact.
SelectYes.
Multimedia system311

Call list
Call listoverviewDepending on whetheryour mobile phone sup‐
portsthe PBAP Bluetooth®profile or not,thiscan havedifferent effects onthe presentationand functions ofthe call list.
Ifthe PBAP Bluetooth®profile is supported,theeffects are asfollows:
RThe call lists fromthe mobile phone are dis‐played inthe multimedia system.
RWhen connectingthe mobile phone,you mayhavetoconfirmthe connectionforthe PBAP
Bluetooth®profile.
Ifthe PBAP Bluetooth®profile is not supported,the effects are asfollows:
RThe multimedia systemgenerates itsown calllists.
RThe call list is not synchronized withthe calllists inthe mobile phone.
Making a call fromthe call listMultimedia system:
PhoneøRecent Calls
Select a number.The call is made.
Text messages
Overview oftext message functionsIfthe connected mobile phone supportsthe
MAP Bluetooth®profile,thetext messagefunc‐tions can be used onthe multimedia system.
You can obtain further information about set‐
tings and supported functions of Bluetooth®-capable mobile phones from an authorizedMercedes-Benz Center or at: http://www.mercedes-benz.com/connect
Some mobile phonesrequire further settingsafter being connectedtothe multimedia system(see manufacturer's operating instructions).
New messages are identifiedbytheisym‐bol inthe media display and an audible signal.
Depending onthe mobile phone,the multimediasystem only displaysnew incomingtext mes‐sages orthe100 newesttext messages.
Configuringthetext messages displayedMultimedia system:
PhoneZOptionsText MessageMessage Display
Selectp.
A menu withthefollowing options is shown:
RAll Messages
RNew and Unread Messages
RNew Messages
ROff(Thetext messages are not displayedautomatically.)
Select an option.
The setting may not be activeuntilthemobile phone isreconnected.
312Multimedia system

Readingtext messagesMultimedia system:
PhoneiText Message
Reading atext message
Select atext message.The messagetext is displayed.
Usingtheread-aloud function
Select atext message.
SelectRead Aloud.Thetext messageisread aloud.
Composing and sending atext messageMultimedia system:
PhoneiText Message
SelectWrite New Text Message.
Adding arecipient
SelectPress to Add Recipient.
Selectthe contact.
Dictatingtext
SelectPress to Dictate.
Tostartthe dictation function:press onthe central control element.The appforthe dictation function is loaded.
Iftherewas no prior Internet connection, aconnection is now established.
Saythe message.The dictation ends automatically afteryouhavefinished speaking.
Afterthevoice message has been processed,it is shown astext.
Toreplace a message:selectReplace mes-sage.Thetextthat has been dictated and shownonthe display isreset and can be dictatedagain.
Editingtext
Selecttheword.
Tocall upthe correction menu:press onthe central control element.
Thefollowing options areavailable:
RAdjustingthe capitalization ofwords (ifsupportedbythecharacter set)
RExpandingthechoice ofwords
RDeletingthe selection
RRecording a new dictation
Toleavethe menu:selectDone.
Sendingtext messages
SelectSend Text Message.
Replyingtoatext messageMultimedia system:
PhoneiText Message
Openthetext message.
Selectp.
SelectReply.
Calling atext message senderMultimedia system:
PhoneiText Message
Openthetext message.
Selectp.
SelectCall Sender.
Multimedia system313

Deletingtext messagesMultimedia system:
PhoneiText Message
Selectp.
Todelete atext message:selectDelete.Outbox
or
SelectDrafts.
Mercedes-Benz link
Overview of Mercedes-Benz LinkUsing Mercedes-Benz Link,various functionsand selected mobile phone apps can be transfer‐redtothe media display.
The Mercedes-Benz Link control box supplemen‐taryequipment isrequiredforthis.You canobtainthis at an authorized Mercedes-Benz Cen‐ter.
The Mercedes-Benz Link control box usesthe Android operating system.
The service provider isresponsiblefortheseapps andthe services and content connec‐tedtoit.
Connecting Mercedes-Benz Link withthemultimedia systemConnectthe Mercedes-Benz Link control boxwiththe

Apple CarPlay™
Overview of Apple CarPlay™
\nWARNINGRisk of distraction from infor‐mation systems and communicationsequipment
Ifyou operate information and communica‐tion equipment integrated inthevehiclewhen driving,you will be distracted fromthetraffic situation. This could also causeyoutolose control ofthevehicle.
Only operatethis equipment whenthetraffic situation permits.
Ifyou cannot be sure ofthis,stopthevehicle whilst paying attentiontoroadand traffic conditions and operatetheequipment withthevehiclestationary.
You must observethe legalrequirementsforthecountry in whichyou are currently driving whenoperatingthe multimedia system.
iPhone®functions can be used viathe multime‐dia system using Apple CarPlay™. They are oper‐ated usingthe central control element orthe
Siri®voice-operated control system.You canactivatethevoice-operated control systembypressing and holdingthe

Manualstart:selectManually.
Selectthe iPhone®inthe device list.
Accepting/rejectingthe data protectionreg‐ulationsA message withthe data protectionregulationsappears.
SelectAccept & Start.
or
SelectDecline & End.
Exiting Apple CarPlay™
Pressthe

Only one mobile phone at a time can be connec‐ted via AndroidAuto tothe multimedia system.
Theavailability of AndroidAutoand AndroidAutoApps mayvaryaccordingtothe country.
The service provider isresponsibleforthis appli‐cation andthe services and content connectedtoit.
Information on AndroidAutoWhile using AndroidAuto,various functions ofthe multimedia system,forexamplethe media
source Bluetooth®audio, are notavailable.
Onlyoneroute guidance can be active at a time.Ifroute guidance is active onthe multimedia sys‐tem, it is closed whenroute guidance isstartedonthe mobile phone.
Connecting a mobile phone via AndroidAuto
Requirements:RThefirst activation of AndroidAutoonthemultimedia system must be carried out whenthevehicle isstationaryfor safetyreasons.
RThe mobile phone supports AndroidAutofrom Android 5.0.
RThe AndroidAutoapp is installed onthemobile phone.
RIn ordertousethetelephone functions,themobile phone must be connectedtothe mul‐
timedia system via Bluetooth®
(page 304).
Iftherewas no prior Internet connection,thisis established withthe use ofthe mobilephone with AndroidAuto.
RThe mobile phone is connectedtothe multi‐media system viathe USB port

Ending AndroidAutoMultimedia system:
ConnectAndroid Auto
SelectDisconnect.The connection is ended.
The mobile phone continuestobe suppliedwith electricity.
or
Disconnectthe connecting cable betweenthe mobile phone and multimedia system.Mercedes-Benzrecommends disconnectingthe connecting cable only whenthevehicle isstationary.
Transferredvehicle data with AndroidAutoand Apple CarPlay™
Overview of transferredvehicle dataWhen using AndroidAutoor Apple CarPlay™,certainvehicle data is transferredtothe mobilephone. This enablesyoutogetthe best out ofselected mobile phone services.Vehicle data isnot directly accessible.
Thefollowing system information is transmitted:
RSoftwarerelease ofthe multimedia system
RSystem ID (anonymized)
The transfer ofthis data is usedtooptimize com‐munication betweenthevehicle andthe mobilephone.
Todothis, andtoassign severalvehiclestothemobile phone, avehicle identifier israndomlygenerated.
This has no connectiontothevehicle identifica‐tion number (VIN) and is deleted whenthe multi‐media system isreset (page274).
Thefollowing drivingstatus data is transmitted:
RTransmission position engaged
RDistinction between parking,standstill,roll‐ing and driving
RDay/night mode ofthe instrument cluster
The transfer ofthis data is usedtoalter howcontent is displayedtocorrespondtothe drivingsituation.
Thefollowing position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
This datais only transferred whilethe navigationsystem is active in ordertoimproveit (e.g. so itcan continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect providesthefollowingservices:
RAccident and breakdown management (mebutton)
RConcierge Service (whenthe service is acti‐vated), appointmentrequests or similar (mebutton)
RMercedes-Benz emergency call system (auto‐matic emergency call or SOS button)
318Multimedia system