ignition MERCEDES-BENZ C CLASS 2019 Owner's Guide

Notes on operating safety
\nWARNINGRisk of distraction from infor‐mation systems and communicationsequipment
Ifyou operate information and communica‐tion equipment integrated inthevehiclewhen driving,you will be distracted fromthetraffic situation. This could also causeyoutolose control ofthevehicle.
Only operatethis equipment whenthetraffic situation permits.
Ifyou cannot be sure ofthis,stopthevehicle whilst paying attentiontoroadand traffic conditions and operatetheequipment withthevehiclestationary.
\nWARNINGRisk of distraction from oper‐ating mobile communication equipmentwhilethevehicle is in motion
Ifyou operate mobile communication equip‐ment when driving,you will be distracted
fromthe traffic situation. This could alsocauseyoutolose control ofthevehicle.
Only operatethis equipment whenthevehicle isstationary.
Foryourown safety, alwaysobservethefollow‐ing points when operating mobile communica‐tions equipment and especiallyyourvoice con‐trol system:
RObservethe legalrequirementsforthe coun‐try in whichyou are driving.
RWhile driving, only operate mobile communi‐cations equipment andyourvoice controlsystem whenthe traffic conditions permit it.You mayotherwise be distracted fromthetraffic conditions and cause an accident,injuringyourself andothers.
RIfyou usethevoice control system in anemergencyyourvoice canchange andyourtelephone call, e.g. an emergency call, canthereby be unnecessarily delayed.
RFamiliarizeyourself withthevoice controlsystem functions beforestartingthe journey.
Operation
Overview of operation oftheVoice ControlSystem onthe multifunctionsteering wheel
TheVoice Control System is operational approx‐imatelythirty seconds afterthe ignition isswitched on.
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Importing/exporting data
NOTELoss of dataduetoprematureremoval
Do notremovethe datastoragemedium when data is beingexported.
Mercedes-Benz is not liablefor any loss ofdata.
Requirements:RThevehicle isstationary.
RThe ignition is switched on orthevehicle hasbeenstarted.
RThe SD card is inserted (page 331) orthe USB device is connected(page 333).
Multimedia system:
SystemSystem Backup
SelectImport DataorExport Data.
Importing
Select a datastorage medium.A promptappears asking whetheryoureallywishto overwritethe current data. If dataoriginates from anothervehicle,this isrecog‐nized during datareading.
The multimedia system isrestarted oncethedata has been imported.
Currentvehicle settings can be edited afterthe import.
ExportingIf PIN protection is activated,your PIN isreques‐ted.
Enterthefour-digit PIN.
Select a datastorage medium.The data isexported. The dataexport maytakeseveral minutes.
Activating/deactivating PIN protection
Multimedia system:
SystemPIN Protection
Settingthe PIN
SelectSet PIN.
Enter afour-digit PIN.
Enterthefour-digit PIN again.If bothPINs match, PIN protection is active.
Changingthe PIN
Requirements
RA current PIN mustbe set.
SelectChange Settings.
Enterthe current PIN.
SelectChange PIN.
Set a new PIN.
Activating PIN protectionfor dataexport
SelectChange Settings.Confirm with the PIN.
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SelectProtect Data Export.Activatesor deactivateSthe function.
Unblockingthe PIN
Requirements:
RThere is an Internet connection.
RA Mercedes me accountexists at http://www.mercedes.me.
RThePersonalizationservice is active(page271).
Ifthe PIN has been entered incorrectlythreetimes,the PIN will be blocked.You can have asingle-use password sentto you viatheMercedes me connect online portaltoresetthePIN protection.
SelectUnblock PIN.
Enterthe single-use password.PIN protection isreset, andyou can set anew PIN.
Alternatively,you can havePIN protectionreset at an authorized Mercedes-Benz Cen‐ter.
User profile
Setting a user profileMultimedia system:
SystemgPersonalization
Displaying a user profile whenstartingIfthis function is active, a promptappears whenstartingthe system asking which user profiletouse.
SelectDisplay Profile Selection after Start.
Activatesor deactivateSthe function.
Selecting a user profile
SelectGuest Profileor individual profile;.
Some settings fromthe user profile are onlyloaded whenthevehicle isstationary orwhenthe ignition is switched on.
Automatic synchronizationEach timethe ignition is switched off or on,theindividual user profiles are synchronized onthemultimedia system and onthe server.Thisensuresthatthe latest user profiles are alwaysavailable.
SelectAutomatic Synchronization.
Activatesor deactivateSthe function.
For more information about importing/exporting user profiles (page271).
Creating a user profileMultimedia system:
SystemgPersonalizationCreate Profile
Enter a name.
Selectv.
Thefollowing information is saved inthe userprofile,forexample:
RSystem settings
RSettings intheTVtuner'schannel list
RNavigation and traffic information
The settings differ depending onthevehicleequipment.
Importing/exporting user profiles
Requirements:RThere is an Internet connection .
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the mobile phone connection inyourvehicleand, as an option, installed automatically.Yo ucan monitorthestatus ofyour updates ontheMercedes me portal andfind information aboutpotential innovations.
Your advantages at aglance:
Rconvenientlyreceivesoftware updates viathe mobile phone network
Rimprovesthequality andavailability ofMercedes me connect services
Rkeepsyour multimedia system and communi‐cation module up-to-date
Further information about software updates canbefound at http://me.mercedes-benz.com
Performing a software update
Requirements:RThere is an Internet connection(page 324).
RFor automatic updates:yourvehicle has apermanentlyinstalled communication mod‐ule.
Multimedia system:
SystemSoftware Update
Automatic update
SwitchAutomatic Online Updateons.Updates are performed.
The currentstatus ofthe updates is dis‐played.
Manual update
DeactivateSAutomatic Online Update.
Select an update fromthe list andstarttheupdate.
Activating the softwareupdate
Restartthe system.
Function of important system updatesImportant system updates may be necessaryforthe security ofyour multimedia system's data.Please installthese updates, or elsethe securityofyour multimedia system cannotbe ensured.
If automatic software updates are activated,the system updates will be downloaded auto‐matically (page273).
As soon as an updateisavailablefor download,a corresponding message appearsonthe mediadisplay.
You havethefollowing selection options:
RDownload
The update will be downloaded inthe back‐ground.
RDetails
Information aboutthe pending systemupdate is displayed.
RLater
The update can be downloaded manually at alater time (page273).
Ifthe download is completed andthe update isreadyfor installation,you will be informed ofthisafterthe next ignition cycle,forexample.
Parkthevehicle safely in a suitable locationbeforestartingthe installation.
Requirementsforthe installation:
RThe ignition is switched on.
RThe engine is notrunning.
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Please notethattheavailable programs andthe associated functions are dependent onyourvehicle equipment. Depending onyourequipment,fewer functions may beavaila‐ble.
Startingthe ENERGIZING comfort program
Requirements:RThe ignition is switched on.
ENERGIZING comfort isavailable approx‐imatelyfiveminutes afterstartingthe multi‐media system.
Multimedia system:
VehicleENERGIZING Comfort
Selecting a seat
SelectSeat Selection.
Selectthe desired seat orAll Seatss.
Starting a program
SelectRefresh,Warmth,Vitality,EnjoymentorWell-being.
The selected program willrunforten minutes.
Configuring a program
Call up further optionsÜforthe desiredprogram.
Switchthe functions included inthe programonsor offS.
Starting training
SelectTraining.
SelectMuscle Relaxation,Muscle Stimula-tionorBalance.The selected training videostarts and is dis‐played inthe media display.
SelectFull Screen: Video.The training video is displayed in full screen.
For more information on pausing or skippingthrough videos, see (page 333).
If, during an active program, a functionrequire‐ment is no longer met, a corresponding messageappears. The activeprogram is canceled.
Navigation
Switching navigation on
Multimedia system:
Navigation
Alternatively: pressthe

The Mercedes-Benz Customer Center andtheMercedes-Benz emergency call center areavaila‐bleforyou aroundthe clock.
The me button andthe SOS button can befoundonthevehicle'soverhead control panel(page319).
You can also callthe Mercedes-Benz CustomerCenter usingthe multimedia system(page319).
Pleasenotethat Mercedes me connect is aMercedes-Benz service. In emergencies, alwayscallthe national emergency servicesfirst usingthestandard national emergency service phonenumbers. In emergencies,you can also usetheMercedes-Benz emergency call system(page 321).
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Callingthe Mercedes-Benz Customer Centerusing the multimedia system
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
Multimedia system:
PhoneªContacts
CallMercedes me connect.The call is made.
Then,you can select a service and be con‐nectedtoa specialist atthe Mercedes-BenzCustomer Center.
Making a call viatheoverhead control panel
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
1Service call button (me button)
2SOS button cover
3SOS button
Tomake a service call:press button1.
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employee deals withyour appointment. Theinformation isthen senttoyour desiredservice outlet.
This service outlet willthen contactyouwithin24hours.
Ifyou selectLaterafterthe service messageappears,the message is hidden andreap‐pears after a certain period of time.
Transferred data during a service call
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Whenyou make a service call via Mercedes meconnect, data will be transmitted.
Thefollowing data is transmitted if a service callis made via Mercedes me connect:
RVehicle identification number
RReasonforthe initiation ofthe call
Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(page 323).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
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atthe site ofthe accident. It helps locate anaccident site in placesthat are difficulttoaccess. However,even if avehicle is equippedwith eCall,this does not meanthe system is ON.As such, eCall does notreplace dialing911 intheevent of an accident.
The emergency call can be made automatically(page 322) or manually (page 322).Only make emergency calls ifyou orothers arein need ofrescue.
Only make emergency calls ifyou orothers arein need ofrescue. Do not make an emergencycall intheevent of a breakdown or a similar sit‐uation.
Displays inthe media display:SOS READY: eCallavailable
SOS NOT READY:the ignition is not on or eCallis notavailable.
During an active emergency call,Sappearsinthe display.
You canfind more information ontheregionalavailability of eCall system at: http://www.mercedes-benz.com/connect_ecall.
Ifthere is a malfunction inthe emergencycall system (e.g. a malfunction withthespeaker, microphone, airbag, SOS button), acorresponding message appearsinthe mul‐tifunction display ofthe instrument cluster.
Triggering an automatic emergency call
RequirementsRThe ignition is switched on.
RThestarter battery is sufficientlycharged.
Ifrestraint systems such as airbags or Emer‐gencyTensioning Devices havebeen activatedafter an accident,the Mercedes-Benz emer‐gency call system may automatically initiate anemergency call.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
The SOS button intheoverhead control panelflashes untilthe emergency call isfinished.
It is not possibletoimmediately end an auto‐matic emergency call.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
If an emergency call has been initiated:
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center operator.
RBased onthe call,the operator decideswhether it is necessarytocallrescueteamsand/orthe policetothe accident site.
RIf novehicle occupant answers, an ambu‐lance is senttothevehicle immediately.
Triggering a manual emergency callPress and holdthe SOS button intheover‐head control panelfor at leastone second.
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Rfrequent operation in mountainousterrain oron poorroad surfaces
Rwhenthe engine is often leftidlingfor longperiods
Roperation in particularly dusty conditionsand/or if air-recirculation mode is frequentlyused
Inthese or similar operating conditions, havetheinterior airfilter, engine air cleaner, engine oiland oilfilteretc.changed more frequently. Thetires must bechecked more frequently ifthevehicle is operated under increased loads.Fur‐ther information can be obtained at aqualifiedspecialistworkshop.
Battery disconnection periods
The ASSYST PLUS service interval displaycan only calculatethe service due datewhenthe batteryis connected.
Notedownthe service due date displayed onthe instrument display before disconnectingthe battery (page 351).
Engine compartment
Opening/closingthe hood
\nWARNINGRisk of accident ifthe enginehood is unlatched while driving
An unlocked engine hood may open up whenthevehicle is in motion and blockyour view.
Never unlatchthe engine hood whiledriving.
Beforeevery trip, ensurethattheengine hood is latched.
\nWARNINGRisk of accident and injurywhen opening and closingthe enginehood
When opening or closingthe engine hood, itmay suddenly drop intothe end position.
There is arisk of injuryfor anyone intheengine hood'srange of movement.
Only open or closethe engine hoodwhenthere are no persons intheengine hood'srange of movement.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNINGRisk of injuryduetomovingparts
Certain components inthe engine compart‐ment may continuetomoveor suddenlymoveagaineven afterthe ignition has beenswitched off, e.g.the coolerfan.
Makesure ofthefollowing before performingtasks inthe engine compartment:
Switchthe ignition off.
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Nevertouchthe danger zone surround‐ing moving component parts, e.g.therotation area ofthefan.
Removejewelry andwatches.
Keep items of clothing and hairawayfrom moving parts.
\nWARNINGRisk of injuryfromtouchingcomponent parts undervoltage
The ignition system andthe fuel injectionsystemworkunder highvoltage. Ifyoutouchcomponent parts which are undervoltage,you couldreceivean electric shock.
Nevertouch component parts oftheignition system orthe fuel injection sys‐tem whenthe ignition is switched on.
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGRisk of injuryfrom usingthewindshield wipers whilethe engine hoodis open
Whenthe engine hood is open andthe wind‐shield wipers are set in motion,you can betrappedbythe wiper linkage.
Always switch offthe windshield wipersand ignition before openingthe enginehood.
Toopen:pull lever1toreleasethe hood.
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