tow MERCEDES-BENZ C CLASS COUPE 2004 Owner's Manual
Page 210 of 376
210 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button • is
located below the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS - CALL CON-
NECTED
appears in the multifunction dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position 2 (together with the “SOS”
button and the Information
button ¡).
See system self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.
Page 225 of 376
225
Operation
Driving instructions
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.
Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow a wheel to spin for an extended
period with the ESP switched off. Doing so
may cause serious damage to the drive
train which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
Warning!
G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps pre-
vent overheating of the brakes and re-
duces brake pad wear
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move gear selector lever to position
P
(manual transmission: first or reverse
gear).
When parking on hills, always turn front
wheel towards the curb.Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
Page 226 of 376
226 OperationDriving instructions
Tires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately 1/16 in (1.6 mm), at which point
the tire is considered worn and should be
replaced.The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:
Keep right foot on brake pedal.
Firmly depress parking brake pedal.
Move the gear selector lever to
position
P (manual transmission: first or
reverse gear).
Slowly release brake pedal.
When parked on an incline, turn front
wheel against curb.
Turn the SmartKey to starter switch
position
0.
Take the SmartKey and lock vehicle
when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.
Warning!
G
Although the applicable federal motor vehi-
cle safety laws consider a tire to be worn
when the tread wear indicators (TWI) be-
come visible at approximately
1/16in
(1.6 mm), we recommend that you do not al-
low your tires to wear down to that level. As
tread depth approaches
1/8 in (3 mm), the
adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Page 233 of 376
233
Operation
At the gas station
At the gas station
Refueling The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the remote control automatically
locks/unlocks the fuel filler flap.
Turn off the engine
Remove the SmartKey from the starter
switch.
Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn the fuel cap to the left and hold on
to it until possible pressure is released.
Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or overfill.
Replace the fuel cap by turning it to the
right.
You should hear the fuel cap engage.
Close the fuel filler flap.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline! Warning!
G
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
fuel filler flap):
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and burn easily. Etha-
nol fuel can cause serious injuries if ignited
or if you come into contact with it or inhale
fumes of it. Avoid inhalation of Ethanol
fumes and skin contact with Ethanol. Extin-
guish all open flames before refueling. Never
smoke or create sparks close to Ethanol.
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
Page 253 of 376
253
Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control link-
age bushings and joints should be lubricat-
ed. The poly-V-belt and all pulleys should
be protected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.
Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in ex-
terior rear view mirrors prior to running the
vehicle through an automatic car wash to
prevent damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels. Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
Page 257 of 376
257
Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency Replacing bulbs
Replacing wiper blades
Flat tireBattery
Jump starting
Towing the vehicle
Fuses
Page 285 of 376
285
Practical hints
Where will I find ...?
Spare wheel
The spare wheel is located under the trunk
floor.
Removing the spare wheel
Lift trunk floor and engage handle in
the upper edge of the trunk.
1 Spare wheel
2 Storage tray with vehicle tool kit
3 Mounting screw for spare wheel/cover
for vehicle tools
Turn the mounting screw 3 counter-
clockwise.
Remove the spare wheel 1. Storing the spare wheel
Place spare wheel
1 in wheel well.
Turn mounting screw 3 clockwise to
its stop to secure the spare wheel.
Lower the trunk floor before closing the
trunk lid.
Vehicle tool kit
The vehicle tool kit and air pump are stored
in the wheel well below the trunk floor.
1 Vehicle jack
2 Air pump
3 Alignment bolt
4 Wheel wrench
5 Towing eye bolt
6 Spare wheel bolts
Page 291 of 376
291
Practical hints
Unlocking/locking in an emergency
Return battery compartment into hous-
ing until it locks in place.
Slide mechanical key
1 back into the
SmartKey.
Fuel filler flap
In case the central locking system does
not release the fuel filler flap, you can open
it manually.
Open the trunk lid.
Fold right-side tail lamp trim aside.
Reach inside through opening 2.
Turn release knob 1 clockwise (ar-
row).
The fuel filler flap can now be opened.
Manually unlocking the gear selector
lever
In the case of power failure the gear selec-
tor lever can be manually unlocked, e.g. to
tow the vehicle.
1 Coin holder
2 Tool
Open the storage compartment in front
of the center armrest.
Release coin holder 1 (e.g. using a
small coin).
Swing coin holder 1 aside.
Insert a tool 2 (e.g. flat blade screw-
driver) into the opening.
Perform the following two steps simul-
taneously:
Push the tool down.
Move gear selector lever from
position P.
Reinstall the coin holder after removing
the tool from the opening.
iWhen inserting the batteries, make
sure they are clean and free of lint.
iThe gear selector lever is locked again
when moving it to position P.
Page 298 of 376
298 Practical hintsReplacing bulbsSide marker lamp bulb
Switch off the lights.
Carefully slide lamp towards rear.
Remove front end first.
Twist bulb socket counterclockwise
and pull out.
Pull bulb out of the bulb socket.
Insert new bulb in socket.
Reinstall bulb socket, push in and twist
clockwise.
To reinstall lamp, set rear end in
bumper and let front end snap into
place.
Replacing bulbs for rear lamps
Tail lamp assemblies
Switch off the lights.
Open the trunk lid (
page 85).
Turn handles2.
Remove the trim panel 1.
Press together the latches 1.
Remove bulb holder.
Gently push bulb into socket, turn
counterclockwise and remove.
Insert new bulb and reinstall bulb
socket.
Reinstall trim panel.
Page 312 of 376
312 Practical hintsJump starting
Remove the jumper cables first from
negative terminals3 and 4 and then
from positive terminals 1 and 2.
You can now turn on the lights.
Have the battery checked at the
nearest authorized Mercedes-Benz
Center.!Vehicles with automatic transmission:
Do not tow-start the vehicle.