MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

Non-combus
ted fuel may get into the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightl y. #
Have the cause rectified immediately at
a qu alified specialist workshop. Note
s on driving on salt-treated roads
The braking ef fect is limited on salt-trea ted
ro ads.
Therefore, obse rveth efo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking dis tance can increase
considerably orresult in braking only on one
side
R maintain a much greater safe dis tance tothe
ve hicle in front
To remo vesalt build-up:
R brake occasionally while paying attention to
th e tra ffic conditions
R carefully depress the brake pedal at the end
of the journey and when starting the next
journey Note
s on aquaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulated on thero ad
sur face.
Obser vethefo llowing no tes during heavy precip‐
itation or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake carefully
% Also obser vethe no tes on regular lych ecking
wheels and tyres (/ page417).
Note s on driving through water on the road
sur face
Wa ter which has entered into theve hicle can
damage the engine, electrics and transmission.
Wa ter can also enter the air intake of the engine
and cause engine damage. Obser
vethefo llowing if you must drive thro ugh
wate r:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at a maximum speed of 10km/h;
wate r can otherwise enter theve hicle interior
or engine compartment.
R Vehicles tr avelling in front, or oncoming vehi‐
cles, can create waves which may exceed the
maximum permissible dep thofthewate r.
The braking ef fect of the brakes is reduced af ter
fo rd ing. Brake carefully while paying attention to
th e tra ffic conditions until braking po wer has
been fully restored. ECO
start/s top function Ope
ration of the ECO start/s top function
% The ECO start/ stop function is not available
in all drive prog rams, depending on the
engine. Obser vethest atus display in the
multifunction display forth is. 16 8
Driving and pa rking

The engine is switched off automatically in
the
fo llowing situations if all vehicle conditions for
an automatic engine stop are me t:
R You brake theve hicle toast andstill in trans‐
mission position hori.
R Vehicles with a 48 V on-board electrical
sy stem: You depress the brake pedal when
tra velling at a low speed.
If th e sy stem has de tected one of thefo llowing
situations, the engine will not stop:
R Youstop at a stop sign and there is no vehi‐
cle in front of you.
R The vehicle that stopped in front of you
st arts up again.
R You manoeuv re, turn thesteering wheel
sharply or engage reve rsege ar.
% Ifth e sy stem de tects an intellige ntstop
inhibitor, forex ample, a stop sign, the engine
will not stop.
If yo u activate the HOLD function or engage
th e park position j,the engine can be
switched off in spite of an intelligent stop
inhibitor. The engine is
restar ted automatically if:
R You en gage transmission position hork.
R You depress the accelerator pedal.
R An automatic engine start is requiredbythe
ve hicle.
R Youre lease the brake pedal.
R Vehicles with a 48 V on-board electrical
sy stem:
- Youre lease the brake pedal on a downhill
gradient and theve hicle does not roll.
- The vehicle rolls on a downhill gradient
and does not automatically enter glide
mode at 20 km/h.
ECO start/ stop function symbols in the multi‐
function display:
R The symbol è(green) appears when the
ve hicle is at a standstill: the engine was
switched off bythe ECO start/ stop function.
R The symbol ç(yellow) appears when the
ve hicle is at a standstill: not all vehicle condi‐
tions for an engine stop ha vebeen met. R
Neither the symbol ènorç appears
when theve hicle is at a standstill: an intelli‐
ge nt stop inhibitor was de tected, forex am‐
ple, a stop sign.
If th e engine was switched off bythe ECO start/
st op function and you lea vetheve hicle, a warn‐
ing tone sounds and the engine is not restar ted.
In addition, thefo llowing display message
appears in the multifunction display:
Vehicle is operational Switch off ignition before
exiting
If yo u do not swit choff the ignition, it is auto‐
matically switched off af terth re e minutes. Driving and parking
16 9

Deactivating or activating
the ECO start/
sto p function #
Press button 1.
If indicator lamp 2lights up, the ECO start/
st op function is activated.
% Depending on the model and theve hicle
equipment, the button may also be located
at a dif fere nt position in the cent reconsole. ECO displ
ayfunction The ECO display summa
rises your driving char‐
acteristics from thest art of the journey toits
completion and assists you in achieving the
most economical driving style.
Yo u can influence consum ption bydoing thefo l‐
lowing:
R Driving with particular care
R Driving theve hicle in drive program ;
R Observing thege arshift recommendations The inner segment will light up and
the outer
segment will fill up when thefo llowing driving
st yle is adop ted:
R 1 Moderate acceleration
R 2 Gentle deceleration and rolling
R 3 Consis tent speed
The inner segment will not light up and the outer
segment will em pty when thefo llowing driving
st yle is adop ted:
R 1 Sporty acceleration
R 2 Heavy braking
R 3 Fluctuations in speed
The ECO display will show you when you ha ve
driven economically:
R The thre e outer segments are comple tely fil‐
led simultaneousl y.
R The ECO display lights up.
The additional range achi eved as a result of your
driving style in comparison with a driver with a
ve ry sporty driving style is shown under Bonus17 0
Driving and pa rking

from start
. Therange displ ayed does not indicate
a fixe dre duction in consum ption. ECO Assist function
*
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. ECO Assi
stanal yses data forth eve hicle's expec‐
te dro ute. This allo wsthe sy stem tooptimally
adjust the driving style fo rth ero ute ahead, sa ve
fuel and recuperate.
ECO Assi stis displa yed on theAssistance
menu(/ page 252). 1
Event ahead
2 Distance displ ayforth eev ent ahead
3 "Foot off the accelerator" prom pt Displ
ayable route results 1 The segments of dis
tance displ ay2 show the
dis tance totheeve nt ahead as follo ws:
R Afew segments light up: theeve nt ahead is
nea r.
R Many segments light up: theeve nt ahead is
fur ther aw ay.
When theve hicle nears theeve nt, ECO Assi st
will calculate the optimal speed for maximum
fuel economy and recuperati veenergy based on
th e dis tance, speed and gradient. The Foot off
the accelerator 3message appea rsinthe multi‐
function displa y.The firs t segments in front of
th eve hicle will turn green. The remaining seg‐
ments will initially stay white. If youta ke your
fo ot off the accelerator pedal in good time, the
re maining segments on the display will succes‐
sively turn green until theeve nt shown is
re ached. The driv etra in will be set for maximum
fuel econom y.Re cuperation will charge the bat‐
te ry.Re cuperation will be adap tedto the selec‐
te d drive prog ram.
The event will be shown for a short time af ter it
has been passed. If there is no response tothe Driving and pa
rking 171

Foot off the accelerator
prompt,th e segments
will remain white.
If th eeve nt in volves a vehicle in front, all seg‐
ments will immediately turn green once there is
a re sponse totheFoot off the accelerator
prom pt.
Fo r active ECO Assist in drive program ;,
symbol 3will appear on the multifunction dis‐
play and on the head-up display beside transmis‐
sion position h. Symbol3will also appear
when the assis tant displ ayis not selec ted.
If th e sy stem does not inter vene du ring the
eve nt ahead, no thing will be displa yed. The sys‐
te m will be passive.
ECO Assist is active only in drive programs ;
and A.
Sy stem limits
ECO Assist can function even more precisely if
th ero ute is adhered towhen route guidance is
active. The basic function is also available with‐
out active route guidance. Notall information
and traf fic situations can be fore seen. The qual‐
ity depends on the map data. ECO Assist is only an aid. The driver is
responsi‐
ble forke eping a safe dis tance from theve hicle
in front, forve hicle speed and for braking in
good time. The driver must be ready tobrake at
all times ir respective of whe ther the sy stem
inter venes.
The sy stem may be impaired or may not function
in thefo llowing situations:
R If visibility is poor, e.g. due toinsuf ficient illu‐
mination of thero ad, high lyvariable shade
conditions, rain, sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections.
R Ifth ere is dirt on the windscreen in the area
of the multifunction camera or the camera is
mis ted up, damaged or obscured.
R Ifro ad signs are hard todetect, e.g. due to
dirt, snow or insuf ficient lighting, or because
th ey are obscured.
R Ifth e information on the navigation sy stem's
digital map is incor rect or out of date.
R If signs are ambiguous, e.g. road signs in
ro adwor ksor in adjacent lanes. DY
NA MIC SELECT switch Fu
nction of theDY NA MIC SELECT switch *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. %
Depending on the engine and equipment,
th eve hicle has dif fere nt drive programs.
Use theDY NA MIC SELECT switch tochange
between thefo llowing drive programs.
The drive prog ram selected appears in the multi‐
function display of the on-board computer.
= Individual
R individual settings 17 2
Driving and pa rking

B
Sport+
R particular lysporty driving
R emphasises theve hicle's ownove rste ering
and under steering characteristics for a more
active driving style
R only suitable for good road conditions, a dry
ro ad sur face and a clear stre tch of road
C Sport
R continues toofferst ability but with a sporty
setup
R allowsthe sporty driver a more active driving
st yle
R only suitable for good road conditions, a dry
ro ad sur face and a clear stre tch of road
A Comfort
R com fortable and economical driving
R balance between traction and stability
R recommended for all road conditions
; Eco
R particular lyeconomical driving R
balance between traction and stability
R recommended for all road conditions
Depending on the drive program, thefo llowing
sy stems change their characteristics:
R drive
-
engine and transmission management
- Active Dis tance Assi stDISTRONIC
R ESP ®
R vehicles with AIRMATIC or DYNA MIC
BO DY CONT ROL:suspension
R electric po werst eering Selecting
the drive prog ram #
Press DYNA MIC SELECT switch 1forw ards
or backwards.
The drive prog ram selected appears in the
multifunction displa y. Driving and pa
rking 17 3

Configuring drive prog
ram I Multimedia sy
stem:
4 Vehicle 5
e DYNAMIC SELECT
5 Individual #
Select the individual setting. Switching
the operation feedba ckfor drive
prog rammes on or off Multimedia sy
stem:
4 Vehicle 5
e DYNAMIC SELECT #
Activate Oor deacti vate ª User notifica-
tion.
When this function is active, a cor responding
message is shown in the media display when
a drive prog ramme is selected with the
DY NA MIC SELECT switch. Displaying
vehicle data Multimedia sy
stem:
4 Vehicle 5
e DYNAMIC SELECT #
Select Vehicle data.
The vehicle data is displa yed. Displaying engine data
Multimedia sy
stem:
4 Vehicle 5
e DYNAMIC SELECT #
Select Engine data.
% The actual (maximum) values that can be
achie vedfo r engine output and engine tor‐
qu e may deviate from the certified values
within the count ry-specific guidelines for
permissible tolerances (basis: UN-ECE No.
85 or country -specific guidelines).
Fa ctors that can influence this are, forex am‐
ple:
R Sea le vel
R Fuel grade
R Outside temp erature R
Operating temp erature of the engine
% The values displa yed ser veonly as orienta‐
tion. The values for engine output and
engine torque sh own in the media display
may deviate from the actual values. Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you en gage the transmission posi‐
tion hork, theve hicle may accelerate
sharply. #
Ifyo u en gage the transmission position
h ork when theve hicle is at a
st andstill, alw ays depress the brake
pedal firm lyand do not accelerate at
th e same time. 174
Driving and pa rking

&
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position is displ ayed in the multifunction displa y. j
Park position
k Reversege ar i
Neut ral
h Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
En gaging neutral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
% Toshift into neutral iwith the ignition on,
push the selector le ver up or down for sev‐
eral seconds tothefirs t point of resis tance.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i i,even if
th e ignition is switched off or the driver's
door is opened: #
depress the brake pedal and engage neutral
i when the car is at a standstill. Driving and parking
175

#
release the brake pedal. #
switch the ignition off.
% Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the automatic transmission
re mains in neutral i.
Engaging park position P #
Obser vethe no tes on parking theve hicle
(/ page 185). #
Dep ress the brake pedal until theve hicle
comes toast andstill. #
When theve hicle is at a standstill, press but‐
to nj.
When the transmission position display
sho wsj,th e park position is engaged. If no
transmission position display jappears,
secure theve hicle topreve nt it from rolling
aw ay.
% Depending on the situation, it may take a
short time until jis engaged. Therefore,
alw ays pay attention tothe transmission
position displa y. Pa
rk position jis engaged automatically if one
of thefo llowing conditions is me t:
R you swit choff the ignition when theve hicle
is stationary and the transmission position is
h ork.
R you open the driver's door when theve hicle
is at a standstill or when driving at a very low
speed and the transmission position is hor
k.
% Tomanoeuvre with an open driver's door,
open the driver's door while at a standstill
and engage transmission position hork
again.
Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down past thefirst
point of resis tance.
When the automatic transmission is in transmis‐
sion position h, it shiftsthege ars automati‐
call y.This depends, among other things, on the
fo llowing factors:
R the selected drive program
R the position of the accelera tor pedal R
the driving speed Problems with
the transmission The transmission has a
faulty gear shift
Po ssible cause:
R the transmission is losing oil. #
Have the transmission checked at a qualified
specialist workshop immediately.
The acceleration characteristics getwo rse,
and the transmission no longer shifts.
Po ssible cause:
R the transmission is in emer gency operation
mode: it is only possible toshift toone gear
and reve rsege ar. #
Stop theve hicle in accordance with the traf‐
fi c conditions. #
Shift the transmission toposition j. #
Switch off the engine. #
Wait at least ten seconds. #
Tryto start the engine again. 176
Driving and pa rking

#
Shift the transmission toposition hork.
If h is selected, the transmission only shifts
to one gear; if kis selec ted, the transmis‐
sion shifts toreve rsege ar. #
Have the transmission checked at a qualified
specialist workshop immediately. Manual
gearshifting *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. When
the automatic transmission is shif tedto
position h,you can manually shift it with the
st eering wheel gearshift paddle. If permit ted, the
automatic transmission shifts toa higher or
lo we rge ar depending on thesteering wheel
ge arshift paddle being pulled.
Yo u ha vetwo options tomanually shift the auto‐
matic transmission:
R temp orary setting
R permanent setting
The gears shift automatically when manual gear‐
shifting is deactivated.
Te mp orary setting: #
toactivate: pullsteering wheel gearshift
paddle 1or2.
Manual gearshifting is activated for a short
time. The transmission position display
sho wsp and the cur rent gear.
% How long the manual gearshifting stay s acti‐
va ted is dependant on various factors. Manual
gearshifting can be automatically
deactivated in thefo llowing cases:
R changing the drive prog ram
R restarting theve hicle
R when the transmission position his
engaged again
R driving style #
Toshift up: pullsteering wheel gearshift
paddle 2. #
Toshift down: pullsteering wheel gearshift
paddle 1. #
Todeactivate: pullsteering wheel gearshift
paddle 2and hold it in place.
The transmission position display sho wsh.
Pe rm anent setting: #
change todrive prog ram =(/ page173). #
select drive setting p(/ page 174). Gearshif
tre commendation The
gearshift recommendation assists you in
adopting an economical driving style. Driving and parking
17 7