MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

Fo
r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
4 Navigation 5
À Route and position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
4 Navigation 5
À Route and position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
4 Navigation 5
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. #
Switch Auto zoom onO or off ª.
% The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. 318
Multimedia sy stem

Displaying
the satellite map
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map content #
Switch Satellite map onO or off ª.
or #
If satellite map display 6isavailable in the
map menu, switch it on Oor off ª
(/ page 313).
Switched on O: satellite maps are displa yed
in map scales of 2 km or less.
Swit ched off ª: no satellite maps are dis‐
pla yed.
% Satellite maps forth ese map scales are not
av ailable in all countries.
Displ aying weather information
Re quirements:
R Mercedes me connect is available.
R You ha vea user account forth e Mercedes
me Portal.
R The service is available. R
The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at: https://
www.mercedes.me
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map content #
Activate Weather information O.
or #
Ifwe ather information display 6isavailable
in the map menu, activate O(/page313)
it.
Cur rent we ather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver.
% Weather information is not available in all
countries. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of dist raction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
could be dist racted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Multimedia sy
stem 319

&
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz-mobile.com/ 320
Multimedia sy stem

Te
lephone menu overview 1
Blue tooth ®
device name of the cur rently
connected mobile phone
2 Signal stre ngth of the mobile phone network
fo rth e cur rently connected and selected
mobile phone
3 Battery status of the cur rently connected
and selected mobile phone
4 ¢ (telephone ready) or w(call active) 5
Contacts (/page 327)
6 Call list (/page 329)
7 Text message
8 One mobile phone connec ted: Active call.
Tw o mobile phones connected: changes view
between telephone 1 and 2 or Active call
9 Devices (/page 322) A
Options
Symbols 1to4 are not shown until af ter a
mobile phone has been connected tothe multi‐
media sy stem. The symbols depend on your
mobile phone and your mobile phone network
pr ov ider. Multimedia sy
stem 321

Blue
tooth ®
profile overview Blue
tooth ®
profile
of the mobile phone Fu
nction
PBAP (Phone Book
Access Profile) Contacts are auto‐
matically displa
yed in
th e multimedia sys‐
tem
MAP (Message
Access Profile) Message functions
can be used Te
lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(/ page 322).
R Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode) (/ page 323). Information on
telephony
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate. Connecting a mobile phone (Blue
tooth ®
te l‐
ephony)
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (/ page 282).
Multimedia sy stem:
4 Telephone 5
ª Devices
Sear ching for a mobile phone #
Select Connect new device . #
Select Start search on the system .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by the# symbol.
Connecting a mobile phone (authorisation
using Secure Simple Pairing) #
Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. 322
Multimedia sy stem

#
Ifth e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorisation by
entering a passk ey) #
Select the mobile phone. #
Choose a one tosixteen-digit number combi‐
nation as a passk ey. #
On the multimedia sy stem: enter the pass‐
ke y and select a. #
On the mobile phone: enterthe passk ey
again and con firm.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly.
Connecting a second mobile phone (two
phone mode)
Re quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth ®
. Multimedia sy
stem:
4 Telephone 5
ª Devices #
Select Connect new device. #
Select Start search on the system.
The available mobile phones are displa yed. #
Select the mobile phone. #
Answer theHow would you like to connect
the new device? prompt. #
Toreplace the cur rently connected
mobile phone: selectPhone 1.
The cur rently connected mobile phone is
re placed bythe new mobile phone.
or #
Toconnect the second mobile phone:
select Phone 2.
The new mobile phone is connec ted as
Phone 2. If two mobile phones ha vealready
been connec ted, the second telephone is
re placed bythe new mobile phone.
or #
Touse the mobile phone as an audio
source: selectAudio source (/page 361). %
A mobile phone can be operated bo thas an
audio source as well as telephone in parallel.
% The type of connection forth e connected
mobile phone, forex ample as Phone 1,
Phone 2 or asAudio source , can berede‐
fi ned at any time. (/ page 323).
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Mobile phone in
the
fo re gr ound Mobile phone in
the
bac kground
Fu llra nge of func‐
tions Incoming calls In
terc hanging mobile phones (two phone
mode)
Re quirements:
R The mobile phones are authorised
(/ page 322). Multimedia sy
stem 323

Multimedia sy
stem:
4 Telephone 5
ª Devices #
Inthe device overview, select a mobile phone
which has already been authorised and set
as Phone 1 orPhone 2.
Af ter inter changing the mobile phones, the
mobile phone in thefo re ground isreplaced by
th e mobile phone in the bac kground. 1
Blue tooth ®
device name of the cur rently
connected mobile phone
2 Connects a mobile phone as Phone 1
3 Connects a mobile phone as Phone 2
4 Connects a mobile phone as Audio source
5 Disconnects a mobile phone( /page 324)
6 De-au thorises a mobile phone(/ page 324)%
If a new mobile phone is connected and
defined as Phone 1,forex ample, this ov er‐
writes the pr eviously connec ted mobile
phone in thefo re ground of the sy stem.
Disconnecting a mobile phone
Multimedia sy stem:
4 Telephone 5
ª Devices #
Select thei symbol in the line of the
mobile phone.
The disconnection of the mobile phone takes
place without a confi rmation prom pt. The
mobile phone remains auth orised inthe sys‐
te m.
De-authorising a mobile phone
Multimedia sy stem:
4 Telephone 5
ª Devices #
Select the% symbol in the line of the
mobile phone. #
Answer the confi rmation prom ptwith Yes.
The mobile phone is de-authorised and
dele ted from the sy stem. 324
Multimedia sy stem

Information on
NearField Communication
(NFC)
NFC enables short- range wi reless data transfer
or (re)connection of a mobile phone with the
multimedia sy stem.
The following functions are available without
having authorised a mobile phone:
R Trans ferring a URL tobe vie wed in the multi‐
media sy stem (see the manufacturer's oper‐
ating instructions).
R Setting up theve hicle's Wi-Fi access da tavia
th e sy stem settings (/ page 284).
Fu rther information can be found at: https://
www.mercedes-benz-mobile.com/
Using a mobile phone with NearField Com‐
munication (NFC)
Re quirements:
R NFC is activated on the mobile phone (see
th e manufacturer's operating instructions)
R The mobile phone's screen is switched on
and unloc ked (see the manufacturer's oper‐
ating instructions) #
Toconnect a mobile phone: openstowage
compartment co ver1. #
Place the NFC inter face of the mobile phone
(see manufacturer's operating instructions)
on logo 2onthe inside of the co ver.
The mobile phone is connected tothe multi‐
media sy stem. #
Tochange mobile phones: placethe NFC
area of the mobile phone (see manufactur‐
er's operating instructions) on NFC logo 2.
If th e mobile phone has already been author‐
ised on the multimedia sy stem, it is now con‐
nected.
If th e mobile phone is authorised on the mul‐
timedia sy stem forth efirs t time, it is connec‐
te d af ter confirming the mobile phone
instructions (see the manufacturer's operat‐
ing instructions).
Fu rther information can be found at:
https://www.mercedes-benz-mobile.com/
Setting there ception and transmission vol‐
ume
Re quirements:
R The mobile phone is authorised
(/ page 322).
Multimedia sy stem:
4 Telephone 5
Z Options
5 Telephone
This function ensures optimal language qualit y. Multimedia sy
stem 325

#
Select Reception volume orTransmission
volume. #
Set thevo lume.
Fu rther information on there commended recep‐
tion and transmission volume: https://
www.me rcedes-benz-mobile.com/
Ad justing the call and ringtone volume
Multimedia sy stem:
4 System 5
õ Audio 5
Telephone #
Select Speech volume orRingtone volume .#
Set thevo lume.
St arting or stopping mobile phone voice rec‐
ognition
Re quirements:
R The mobile phone is connecte dto the multi‐
media sy stem (/ page 322).
St arting mobile phone voice recognition #
Press and hold theó button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition. St
opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel. Calls
Te
lephone operation
Multimedia sy stem:
4 Telephone 5
ª Contacts
Making a call #
Select Numerical keypad. #
Ente rth e number. #
Select w.
The call is made.
Ac cepting a call #
Select Accept .
Re jecting a call #
Select Reject.
No ting an incoming call in "In-Car Of fice" #
If "In-Car Of fice" is available: select
Reminder (/page 332). Ending a call #
Select =.
Ac tivating functions during a call #
Toshow all functions, navigate down.
The following functions are available during a
call:
R End call
R Make additional call
R Keyboard (showtosend DTMF tones)
R Switch Mute mic onO or off ª.
R Private mode (an activecall in hands-free
mode is transfer redove rto thete lephone)
Conducting calls with se veral participants
Requ irements:
R There is an active call (/ page 326).
R Another call is being made.
Switching between calls #
Select call #.
The selected call is active. The other call is
on hold. 326
Multimedia sy stem

Ac
tivating or ending a call on hold #
Select Continue call orEnd call.
Conducting a conference call #
Select Create conference call inthete le‐
phone menu.
The new participant is included in the confe r‐
ence call.
Ending an active call #
Select =.
% On some mobile phones, the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (/ page 326).
If yo ure cei vea call while already in a call, a
message is displa yed. An acoustic signal also
sounds. #
Select Accept.
The incoming call is active. If only one mobile phone is connecte
d with
th e multimedia sy stem, the pr evious call will
be put on hold.
If during a call you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. #
Select Reject.
% This function and behaviour depends on your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or
memo rycard. You can store up to6,000 con‐
ta cts.
Depending on the data source, you ha vethefo l‐
lowing number of conta cts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
3,000 entri es Fr
om the conta cts menu, you can per form the
fo llowing actions:
R Telephone operation:
- Calling a con tact (/ page 329)
- Calling a new number (/ page 326)
R Navigation (/ page 299)
R Compose messa ges (/ page 330)
If a mobile phone is connected tothe multimedia
sy stem (/ page 322) and automatic calling up
(/ page 327) is activated, the mobile phone's
conta cts are displ ayed in the address book.
Downloading mobile phone contacts
Multimedia sy stem:
4 Telephone 5
Z Options 5
Contacts
Au tomatically #
Activate Synchronise contacts automatically
O.
Manual ly #
Deactivate ªSynchronise contacts auto-
matically. Multimedia sy
stem 327