air condition MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG.*
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors R
door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model. Mercedes-Benz
tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine‐
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R theex haust gas or noise le velge ts wo rse. 22
General no tes

#
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpecte dly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials
may ignite if they come into contact wi thhot
parts of theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and traf fic conditions,
and contact a qualified specialist work‐
shop. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology) &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
Ve hicles with a 48 V on-board electrical sys‐
te m contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If yo u modify co mponent parts of these high-
vo ltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible. #
Never per form modifications tocompo‐
nent pa rts of high-voltage components. #
Neverto uch damaged co mponent parts
of high-voltage components. #
Neverto uch co mponent parts of high-
vo ltage components af ter an accident. 24
General no tes

ex
tent requ ired, data stored bythe manufac‐
turer. Forex ample, this may be the case during
th e in vestigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral accelera‐
tion, number of wheel revo lutions or thefa s‐
te ned seat belts displ ay
R ambient conditions, such as temp erature,
ra in sensor or dis tance sensor
General ly,th e use of these data is temp orar y;
th ey will not be stored be yond the period of
operation and will only be processed within the
ve hicle itself. Control units of ten contain da tamemories
forve hicle keys,fo rex ample. Their
use permits thete mp orary or permanent docu‐
mentation of tech nical information about the
ve hicle's operating state, component loads,
main tenance requ irements and tech nical events
or faults.
Depending on theve hicle equipment, thefo llow‐
ing data are stored:
R operating status of sy stem components,
such as fill le vels, tyre pressure or battery
st atus
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter ven‐
tion of stability control sy stems
R information on events leading tovehicle
damage
In cer tain cases, it may be requiredtostore data
th at wo uld ha veotherwise been used only tem‐
porarily. This may be the case if theve hicle has
de tected a malfunction, forex ample. If
yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, there ad out is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement.
To that end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmit ted
along with theve hicle identification number to
th e manufacturer. Furthermore, the manufac‐
turer is subject toproduct liability. Forth is rea‐
son the manufacturer also uses operational data
from theve hicle, forex ample, forre calls. These 34
General no tes

The front passenger airbag can only be deplo
yed
in an accident if thePA SSENGER AIR BAG OFF
indicator lamp is off. If the front passenger seat
is occupied, make sure, bo thbefore and during
th e journe y,that thest atus of the front
passenger airbag is cor rect (/ page 48). &
WARNING Risk of burn s from hot airbag
components
The airbag parts are hot af ter an airbag has
been deploy ed. #
Do not touch the airbag parts. #
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon
as possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, partic‐
ularly if a seat belt tensioner is trigge red or an
airbag deplo yed. If
th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a
small amount of powder may also be released:
R The bang will not generally af fect your hear‐
ing.
R Ingeneral, the powder released is not haz‐
ardous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt corr ectlybefore
st arting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectly. &
WARNING Risk of injury or death dueto
incor rectly fastened seat belt
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction sudden ly. #
Alw ays ensure that all vehicle occu‐
pants ha vetheir seat belts fastened
cor rectly and are sitting properl y. Alw
ays obser vethe instructions about the cor‐
re ct driver's seat position and adjusting the seat
(/ page 97).
In order forth e cor rectly wornseat belt topro‐
vide the intended le vel of pr otection, each vehi‐
cle occupant must obser vethefo llowing infor‐
mation:
R The seat belt must not be twis ted and must
fi t tightly and snu gly across the body. Occupant saf
ety39

Overview of climate control sy
stems Note
s on climate control An interior air
filter in combination with the pre‐
fi lter in the engine compartment must alw ays be
used so that the air conditioning sy stem, pollu‐
tion le vel monitoring and the air filtration work
cor rectl y.Make sure that thefilter is ins talled
cor rectly and thefilter housing in the engine
compartment is closed cor rectly using the cap
and alw ays tightly sealed when in operation. Use
fi lters recommended and appr ovedby
Mercedes-Benz. Alw ays ha veservice workcar‐
ri ed out at a qualified specialist workshop. Overview of
the air conditioning control
panel *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The indicator la
mps on the buttons indicate that
th e cor responding function is activated. THERMATIC air conditioning contro
l panel
with/without stationary heater (e xample)
1 w Setsthete mp erature on the driver's
side
2 _ Setsthe air distribution 3
H Setsthe air flow or switches off climate
control
4 Ã Sets climate control toautomatic
(/ page 153)
5 ¬ Demiststh e windscreen
6 Vehicles with THERMATIC air conditioning
contro l panel without stationary heater:
A calls up air conditioning menu
Ve hicles with THERMATIC air conditioning
contro l panel (with stationary heater) or
THERMOTRONIC (with/without stationary
heater): Åcalls up air conditioning menu,
swit ches residual heat on/off (/ page154)
7 ¤ Switches there ar wind owheater
on/off
8 Vehicles with THERMATIC air conditioning
contro l panel without stationary heater:
0 switches synchronisation on/off
(/ page 153)
Ve hicles with THERMOTRONIC air condition‐
ing contro l panel without stationary heater:
¿ switches the A/C function on/off
(/ page 152) Clima
tecontrol 151

Ve
hicles with a stationary heater: &
swit ches thest ationary heater on/off
(/ page 156)
9 g Switches ai r-re circulation mode on/off
(/ page 154)
A Vehicles with THERMATIC air conditioning
contro l panel: ¿switches A/C function
on/off (/ page152)
Ve hicles with THERMOTRONIC air condition‐
ing contro l panel:_adjusts the air distri‐
bution, right
B w Setsthete mp erature on the front
passenger side Re
ar operating unit in vehicles with
THERMOTRONIC air conditioning control
panel 1
Setting thete mp erature
2 Display
3 Setting the air flow Operating
the clima tecont rol sy stem Switching clima
tecont rol on/off #
Toswitch on: setthe air flow toleve l 1 or
higher using theH button. #
Toswitch off: setthe air flow toleve l 0 using
th eH button.
If climate control is switched off, the windo ws
may mist up more quickl y.Switch climate con‐
trol off only briefl y. Switching
the A/C function on/off using the
air conditioning control panel The A/C function heats, cools and dehumidi
fies
th eve hicle's interior air. #
Press the¿ button.
Switch off the A/C function only brief ly;ot her‐
wise, the windo wsmay mist up more quickl y.
Condensation may drip from the underside of
th eve hicle when cooling mode is active. This is
not indicative of a fault. 15 2
Climate cont rol

Dispose of
thege nuine Mercedes-Benz interior
pe rfume flacon when it is em pty and do not refill
it.
Re fillable flacon #
Unscr ew cap 1of em ptyflacon 2. #
Fillflacon 2with a maximum of 15ml. #
Screw cap 1back onto flacon 2.
Alw aysre fill th e em ptyre fillable flacon with the
same perfume. Obser vethe separate informa‐
tion sheet attached totheflacon. St
ationary heater/ventilation St
ationary heater/stationary ventilation
function
The following functions are per form ed:
R The air inside theve hicle is heated or ventila‐
te dto the set temp erature.
R The air inside theve hicle cannot be cooled
down totemp eratures below the outside
te mp erature. R
Ifth e outside temp erature changes, ventila‐
tion mode au tomatical lyswitches toheating
mode or heating mode automatically
switches toventilation mode.
The stationary heater and theex haust gas outlet
are situated at theright-hand front wheel.
Switching thest ationary heater/ventilation
on/off via the air conditioning control panel &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case in enclosed spaces or if
th eve hicle gets stuck in sn ow,fo rex ample. #
Alw ays switch thest ationary heater off
in enclosed spaces without an air
ex traction sy stems, e.g. in garage s. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the windward side of
th eve hicle toensure an adequate sup‐
ply of fresh air. &
WARNING Risk offire due tohot station‐
ary heater components and exhaust
ga ses
Flammable materials such as lea ves, grass or
twigs may ignite. #
When thest ationary heater is swit ched
on, make sure that:
R hot vehicle parts do not come into
contact with flammable materials.
R theex haust gas can flow out of the
st ationary heater exhaust pipe
unhindered.
R theex haust gas does not come into
contact with flammable materials. 15 6
Climate cont rol

This also applies when
the engine or parts of the
driv etra in ha vebeen replaced.
Please also obser vethefo llowing running-in
no tes:
R in cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer‐
ta in dis tance is being driven af terth eve hicle
has been delivered or af terre pairs. Full sys‐
te m ef fectiveness is not reached until the
end of this teach-in process.
R brakepads, brake discs and tyres that are
either new or ha vebeen replaced only ach‐
ie ve optimum braking ef fect and grip af ter
se veral hundred kilom etre s of driving. Com‐
pensate forth ere duced braking ef fect by
applying greater forc eto the brake pedal. Note
s on optimised acceleration If all necessary
requirements and activation con‐
ditions are fulfilled, the best possible accelera‐
tion can be achie ved from a standstill.
Do not use the optimised acceleration on public
ro ads. Individual wheels could spin and youcould lose control of
theve hicle. There is an
increased risk of skidding and/or accident.
Be sure toobser vethe saf ety no tes and informa‐
tion on ESP ®
(/ page 194). Moving
away with optimised acceleration &
WARNING Risk of skidding and having
an accident from wheels spinning
When you use optimised acceleration, indi‐
vidual wheels could spin and you could lose
cont rol of theve hicle.
If ESP ®
is deactivated, there is a risk of skid‐
ding and accident! #
Make sure that no persons or obstacles
are in the close vicinity of your vehicle. Re
quirements:
R theve hicle is run in (/ page 164).
R theve hicle and tyres are in good condition.
R you are on a high-g rip ro adw ay.
R the engine and transmission are at normal
operating temp erature. *
NO
TEIncreased wear due tooptimised
acceleration When pulling
away with optimised accelera‐
tion, all components of the driv etra in are
subjected toave ry high load.
This can lead toinc reased component wear. #
Do not alw ays pull away with optimised
acceleration. #
Engage theh drive position (/ page176). #
Movethesteering wheel tothest ra ight-
ahead position. #
Select the sportiest available drive program
B orC(/ page173). #
Deactivating ESP ®
(/ page 196). #
Dep ress and hold the brake pedal firm ly wi th
yo ur left foot. #
With your right foot , fully depress the accel‐
erator pedal. Driving and parking
16 5

Non-combus
ted fuel may get into the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightl y. #
Have the cause rectified immediately at
a qu alified specialist workshop. Note
s on driving on salt-treated roads
The braking ef fect is limited on salt-trea ted
ro ads.
Therefore, obse rveth efo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking dis tance can increase
considerably orresult in braking only on one
side
R maintain a much greater safe dis tance tothe
ve hicle in front
To remo vesalt build-up:
R brake occasionally while paying attention to
th e tra ffic conditions
R carefully depress the brake pedal at the end
of the journey and when starting the next
journey Note
s on aquaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulated on thero ad
sur face.
Obser vethefo llowing no tes during heavy precip‐
itation or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake carefully
% Also obser vethe no tes on regular lych ecking
wheels and tyres (/ page417).
Note s on driving through water on the road
sur face
Wa ter which has entered into theve hicle can
damage the engine, electrics and transmission.
Wa ter can also enter the air intake of the engine
and cause engine damage. Obser
vethefo llowing if you must drive thro ugh
wate r:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at a maximum speed of 10km/h;
wate r can otherwise enter theve hicle interior
or engine compartment.
R Vehicles tr avelling in front, or oncoming vehi‐
cles, can create waves which may exceed the
maximum permissible dep thofthewate r.
The braking ef fect of the brakes is reduced af ter
fo rd ing. Brake carefully while paying attention to
th e tra ffic conditions until braking po wer has
been fully restored. ECO
start/s top function Ope
ration of the ECO start/s top function
% The ECO start/ stop function is not available
in all drive prog rams, depending on the
engine. Obser vethest atus display in the
multifunction display forth is. 16 8
Driving and pa rking

Foot off the accelerator
prompt,th e segments
will remain white.
If th eeve nt in volves a vehicle in front, all seg‐
ments will immediately turn green once there is
a re sponse totheFoot off the accelerator
prom pt.
Fo r active ECO Assist in drive program ;,
symbol 3will appear on the multifunction dis‐
play and on the head-up display beside transmis‐
sion position h. Symbol3will also appear
when the assis tant displ ayis not selec ted.
If th e sy stem does not inter vene du ring the
eve nt ahead, no thing will be displa yed. The sys‐
te m will be passive.
ECO Assist is active only in drive programs ;
and A.
Sy stem limits
ECO Assist can function even more precisely if
th ero ute is adhered towhen route guidance is
active. The basic function is also available with‐
out active route guidance. Notall information
and traf fic situations can be fore seen. The qual‐
ity depends on the map data. ECO Assist is only an aid. The driver is
responsi‐
ble forke eping a safe dis tance from theve hicle
in front, forve hicle speed and for braking in
good time. The driver must be ready tobrake at
all times ir respective of whe ther the sy stem
inter venes.
The sy stem may be impaired or may not function
in thefo llowing situations:
R If visibility is poor, e.g. due toinsuf ficient illu‐
mination of thero ad, high lyvariable shade
conditions, rain, sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections.
R Ifth ere is dirt on the windscreen in the area
of the multifunction camera or the camera is
mis ted up, damaged or obscured.
R Ifro ad signs are hard todetect, e.g. due to
dirt, snow or insuf ficient lighting, or because
th ey are obscured.
R Ifth e information on the navigation sy stem's
digital map is incor rect or out of date.
R If signs are ambiguous, e.g. road signs in
ro adwor ksor in adjacent lanes. DY
NA MIC SELECT switch Fu
nction of theDY NA MIC SELECT switch *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. %
Depending on the engine and equipment,
th eve hicle has dif fere nt drive programs.
Use theDY NA MIC SELECT switch tochange
between thefo llowing drive programs.
The drive prog ram selected appears in the multi‐
function display of the on-board computer.
= Individual
R individual settings 17 2
Driving and pa rking