MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 119).
X Make sure that seat =is correctly adjus-
ted.
Manual and electrical seat adjustment
(Y page 120)
Electrical seat adjustment (Y page 121)
When adjusting the seat, make sure that:
R you are as far away from the driver's airbag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat angle so that your
thighs are gently supported
R you can depress the pedals properly
R your legs are not fully extended
X Check whether the head restraint is adjus-
ted correctly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the centre of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 125).
X Make sure that steering wheel :is adjus-
ted correctly.
Adjusting the steering wheel manually
(Y page 125)
Adjusting the steering wheel electrically
(Y page 126)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 47).
X Check whether you have fastened seat
belt ;properly (Y page 49).118
Correct driver's seat positionSeats, steering wheel and mirrors

The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoul-
der
R be routed across your hips in the pelvic
area
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors so that you
have a good view of the road and traffic
conditions (Y page 128).
X Vehicles with memory function: you can
store the seat, steering wheel, exterior mir-
ror and head-up display settings with the
memory function (Y page 131). Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is
no key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 51) and "Children in the Vehicle"
(Y page 63). G
WARNING
If the driver's seat is not engaged, it can move unexpectedly while the vehicle is in motion. This could cause you to lose control of the
vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine.
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem. G
WARNING
The head restraints cannot provide the inten-
ded protection unless they are fitted and
adjusted correctly. There is an increased risk of injury to the head and neck in the event of
an accident or sudden braking, for example.
Always drive with the head restraints fitted.
Ensure that the centre of the head restraints
support the back of each vehicle occupant's
head at eye level before driving off. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain Seats
119Seats, steering wheel and mirrors
Z

abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest is in an almost vertical position and that the
shoulder section of your seatbelt is routed
across the centre of your shoulder.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools. The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate- rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
i The rear-compartment head restraints
can be removed (Y page 122).
Vehicles without the through-loading fea-
ture: the head restraints cannot be
removed from the rear compartment seats. For more information, contact a qualified
specialist workshop.
i Further related subjects:
R Rear bench seat through-loading feature
(Y page 371) Adjusting the seats manually and
electrically
Adjusting the front seat Vehicles without the seating comfort
package
:
Backrest angle
; Seat height
= Seat fore-and-aft adjustment
Vehicles with the seating comfort pack-
age :
Backrest angle
; Seat height
= Seat cushion angle
? Seat fore-and-aft adjustment
A Seat cushion length
i In vehicles with the seating comfort pack-
age, the seat cushion length can only be
adjusted manually. 120
SeatsSeats, steering wheel and mirrors

Adjusting the seat fore-and-aft
Vehicles without the seating comfort
package
X Lift handle =and slide the seat forwards
or rearwards.
X Release lever =again.
Make sure that you hear the seat engage in
position.
Vehicles with the seating comfort pack-
age
X Lift handle ?and slide the seat forwards
or rearwards.
X Release lever ?again.
Make sure that you hear the seat engage in
position.
Adjusting the seat cushion length man-
ually X
Lift handle Aand slide the seat cushion
forwards or backwards.
X Release lever Aagain.
The seat cushion engages.
i Manual seat cushion length adjustment is
only available in vehicles with the seating
comfort package. Adjusts the seats electrically
:
Head restraint height
; Backrest angle
= Seat height
? Seat cushion length A
Seat cushion angle
B Seat fore-and-aft adjustment
i Further related subjects:
R You can store the seat settings using the
memory function (Y page 131).
R If PRE-SAFE ®
is triggered, the front-
passenger seat will be moved to a better
position if it was previously in an unfav-
ourable position (Y page 62). Adjusting the head restraints
Important safety notes G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
The head restraints cannot provide the inten-
ded protection unless they are fitted and
adjusted correctly. There is an increased risk of injury to the head and neck in the event of
an accident or sudden braking, for example.
Always drive with the head restraints fitted.
Ensure that the centre of the head restraints
support the back of each vehicle occupant's
head at eye level before driving off.
General notes Observe the important safety notes
(Y
page 119).
Do not interchange the head restraints of the
front and rear seats. Otherwise, you will not
be able to adjust the height and angle of the
head restraints to the correct position. Seats
121Seats, steering wheel and mirrors Z

Adjusting the head restraint height
manually X
To raise: pull the head restraint up to the
desired position.
X To lower: press release catch :in the
direction of the arrow and push the head
restraint down to the desired position.
Adjusting the head restraint fore-and-
aft position manually This function allows you to adjust the dis-
tance between the head restraint and the
back of the head.
X To move forwards: pull the head restraint
forwards in the direction of the arrow until
it engages in the desired position.
X To move backwards: press and hold
release button :.
X Push the head restraint back.
X Release the release button once the head
restraint is in the desired position.
X Ensure that the head restraint has engaged
properly. Adjusting the head restraints electri-
cally X
To adjust the head restraint height: slide
the switch for the head restraint adjust-
ment (Y page 121) up or down in the direc-
tion of the arrow.
Adjusting the rear seat head restraint
height X
If the head restraint is fully lowered, it is
necessary to press release catch :.
X To raise: pull the head restraint up to the
desired height.
X To lower: press release catch :and push
the head restraint down until it is in the
desired position.
Fitting and removing rear head
restraints 122
SeatsSeats
, steering wheel and mirrors

X
Release the rear seat backrest and fold it
slightly forwards (Y page 372).
X To remove: pull the head restraint up to
the stop.
X Press release catch :and pull the head
restraint out of the guides.
X To refit: insert the head restraint so that
the notches on the bar are on the left when
viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position.
X Fold back the rear seat backrest until it
engages. Adjusting the 4-way lumbar support
:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. Switching the seat heating on/off
Activating/deactivating G
WARNING
If you repeatedly switch on seat heating, the
seat cushion and backrest padding may
become very hot. The health of vehicle occu-
pants with limited temperature sensitivity or a limited ability to react to excessively high temperatures may be affected or they may
even suffer burn-like injuries. There is a risk of
injury.
Therefore, do not switch on the seat heating
repeatedly. The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches from level
3 to level 2after approximately eight
minutes.
The system automatically switches from level 2 to level 1after approximately ten minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
i If drive program Eis selected, the power
of the seat heating is reduced.
R Manual transmission (Y page 192)
R Automatic transmission (Y page 197) Seats
123Seats, ste ering wheel and mirrors Z

Problems with the seat heating
Problem
Possible causes/consequences and
M
MSolutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 107). The seat
ventilation of the driver's seat automati-
cally switches to the highest level.
i When the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation. 124
SeatsSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
125Seats, steering wheel and mirrors Z

Adjusting the steering wheel electri-
cally :
To adjust the steering wheel position
(fore-and-aft adjustment)
; To adjust the steering wheel height
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 126)
R Storing settings (Y page 131)
R Operating the on-board computer
(Y page 294). EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position
buttons. The adjustment process is stopped.
This function is only available on vehicles with
a memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using Audio 20/
COMAND Online; see the separate Audio 20/ COMAND Online operating instructions.
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active The steering wheel tilts upwards and the driv-
er's seat moves backwards if you:
R remove the key from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the key: open the driver's door; the
key must be in position 0or 1in the ignition
lock (Y page 181)
R open the driver's door when the ignition is
switched off
i The steering wheel only tilts upwards if
the driving position is stored after the seat
or steering wheel has been adjusted
(Y page 131). 126
Steering wheelSeats
, steering wheel and mirrors

The most recent driving position of the steer-
ing wheel is stored if:
R the ignition is switched off
R the setting is stored using the memory
function (Y page 131)
i The steering wheel only moves upwards if
it has not already reached the upper steer-
ing limiter.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and you insert
the key into the ignition lock
R you close the driver's door when the igni-
tion is switched on
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
i The steering wheel only returns to the last
set position if the driving position is stored
after the seat or steering wheel has been
adjusted (Y page 131).
The most recent driving position of the steer-
ing wheel is stored if:
R the ignition is switched off
R the setting is stored using the memory
function (Y page 131)
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened or the key is removed from the igni-
tion lock. This makes it easier to exit the vehi-
cle and rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea-
ture is activated in Audio 20/COMAND
Online; see the separate Audio 20/COMAND Online operating instructions. Mirrors
Rear-view mirror
X
Anti-dazzle mode: pivot anti-dazzle
switch :forwards or back. Exterior mirrors
Important safety notes G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
The exterior mirrors reduce the size of the
image. Objects visible in the mirrors are
closer than they appear. You could misjudge
the distance from road users driving behind
you when changing lanes, for instance. There is a risk of an accident.
You should therefore always look over your
shoulder to determine the actual distance
from road users driving behind you. Mirrors
127Seats, steering wheel and mirrors Z