MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions T!
÷
inoperative See inoperative See
Owner's Manual Owner's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS,
PRE ‑SAFE ®
, HOLD function, hill start assist, ESP ®
trailer stabili-
sation, Crosswind Assist, adaptive brake lights, STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist are
unavailable due to a malfunction.
BAS PLUS, PRE‑SAFE ®
Brake, PRE ‑SAFE®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function is active.
or
With the HOLD function activated, you have:
R opened the driver's door and released the seat belt or
R switched off the engine
A tone may also sound at regular intervals. If you attempt to lock the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Secure the vehicle against rolling away (Y page 207).
You can restart the engine. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 209).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. 318
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions The red
!indicator lamp flashes and a warning tone sounds.
You are making an emergency stop using the electric parking
brake (Y page 209). !
Parking brake See Parking brake See
Owner's Manual Owner's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake handle for at least ten seconds.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Consult a qualified specialist workshop. The yellow
!warning lamp and the red !indicator lamp are
lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or X Release the electric parking brake automatically (Y page 209).
If the electric parking brake still cannot be released: X Do not drive on.
X Consult a qualified specialist workshop. Display
messages
319On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away (Y page 439).
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Consult a qualified specialist workshop.
If it is not possible to release the electric parking brake manually:
X Release the electric parking brake automatically (Y page 209).
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop. 320
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions The yellow
!warning lamp lights up. If you manually apply or
release the electric parking brake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Vehicles with manual transmission: switch off the ignition.
The electric parking brake is applied automatically.
X Vehicles with automatic transmission: shift the transmission
to P, as the electric parking brake is not applied automatically.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake manually: X Release the electric parking brake automatically (Y page 209).!
Parking Parking
brake
brakeinop‐
inop‐
erative
erative The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over- voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be applied or released: X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop.
If it is still not possible to apply the electric parking brake: X Visit a qualified specialist workshop. The yellow
!warning lamp lights up and the red !indicator
lamp flashes.
It is not possible to apply the electric parking brake manually.
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to P.
X Visit a qualified specialist workshop. Display
messages
321On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions !
Turn on the igni‐ Turn on the igni‐
tion to release tion to release
the parking brake the parking brake The red
!indicator lamp lights up.
You attempted to release the electric parking brake while the igni-
tion was switched off.
X Switch the ignition on. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 207).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. #
Check brake pad Check brake pad
wear wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
Once the causes listed above no longer apply, the display message goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Restart the engine. 322
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative
due to a malfunction. Adaptive Brake Assist may also have failed.
X Visit a qualified specialist workshop. PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive See Owner's tive See Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop immediately. PRE-SAFE
PRE-SAFE
Functions
Functions
currently limited
currently limited
See Owner's Manual See Owner's Manual PRE
‑SAFE ®
PLUS or PRE ‑SAFE®
Brake is temporarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
Once the causes listed above no longer apply, the display message
goes out.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Restart the engine. PRE-SAFE PRE-SAFE
Functions
Functions
limited See Own‐
limited See Own‐
er's Manual er's Manual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS might also be deactivated.
X Visit a qualified specialist workshop. Display
messages
323On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Radar sensors
Radar sensors
dirty See Owner's dirty See Owner's
Manual Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R PRE-SAFE ®
PLUS
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R Active Lane Keeping Assist
R Active Blind Spot Assist
R DISTRONIC PLUS
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of the driving system and/or driving safety system
is impaired due to heavy rain or snow
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out. All driving systems/driving safety systems are operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Switch off the engine.
X Clean the sensors (Y page 401) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. ü ü If this symbol appears in the multifunction display, a seat belt
tongue has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y page 50). 324
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions ý
ý If this symbol appears in the multifunction display, a seat belt
tongue has not been inserted in a rear seat belt buckle.
G WARNING
A seat belt which is not worn correctly, or which has not been
engaged in the seat belt buckle correctly, cannot provide the
intended level of protection.
This poses an increased risk of injury.
X If necessary, ask the occupants in the rear to fasten their seat
belts (Y page 49).
Further information on the status indicator for the rear seat belts
(Y page 50). 6
Restraint Restraint
sys.
sys.mal‐
mal‐
function Consult
function Consult
workshop workshop The restraint system is faulty. The
6warning lamp also lights
up in the instrument cluster.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury. X Visit a qualified specialist workshop.
Further information on the restraint system (Y page 44).6
Front Front
left
leftmalfunc‐
malfunc‐
tion Consult work‐
tion Consult work‐
shop shopor Front right
Front right
malfunction Con‐
malfunction Con‐
sult workshop sult workshop The front left-hand or right-hand restraint system has malfunc-
tioned. The
6warning lamp also lights up in the instrument
cluster.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury. X Visit a qualified specialist workshop. 6
Rear left malfunc‐ Rear left malfunc‐
tion Consult work‐ tion Consult work‐
shop shopor
Rear right
Rear right
malfunction Con‐
malfunction Con‐
sult workshop sult workshop The rear left-hand or right-hand restraint system has malfunc-
tioned. The 6warning lamp also lights up in the instrument
cluster.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury. X Visit a qualified specialist workshop. Display
messages
325On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions 6
Rear centre mal‐ Rear centre mal‐
function Consult function Consult
workshop workshop The rear centre restraint system has malfunctioned. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury. X Visit a qualified specialist workshop. 6
Left Left
windowbag
windowbag mal‐
mal‐
function Consult
function Consult
workshop workshoporRight Right
windowbag malfunc‐
windowbag malfunc‐
tion Consult work‐ tion Consult work‐
shop shop There is a malfunction in the left or right windowbag. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The left or right windowbag may either be triggered unintentionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Visit a qualified specialist workshop. 326
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Front-passenger
Front-passenger
airbag disabled airbag disabled
See Owner's Manual See Owner's Manual The front-passenger front airbag is disabled during the journey
although:
R an adult
or
R a person larger than a certain size is occupying the front-
passenger seat
If additional forces are applied to the seat, the weight the system
detects may be too low.
G WARNING
The front-passenger front airbag does not deploy during an acci-
dent.
This poses an increased risk of injury. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Switch the ignition off.
X Have the occupant on the front-passenger seat step out of the
vehicle.
X Make sure that the seat is unoccupied, close the front-
passenger door and switch on the ignition.
X Observe the PASSENGER AIRBAG indicator lamps in the centre
console and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the PASSENGER AIR BAG OFF and PASSENGER AIR BAG ON
indicator lamps must light up simultaneously for approx-
imately six seconds.
R the PASSENGER AIRBAG OFF indicator lamp must then light
up and remain lit. If the indicator lamp is on, the automatic
front-passenger front airbag deactivation system has disa-
bled the front-passenger front airbag (Y page 54).
R the display messages Front-passenger
Front-passenger airbag airbagenabled
enabled
See
See Owner's
Owner's Manual
ManualorFront-passenger
Front-passenger airbag
airbag disa‐
disa‐
bled See Owner's Manual
bled See Owner's Manual must not appear in the multi-
function display.
X Wait for a period of at least 60 seconds until the necessary sys-
tem checks have been completed.
X Make sure that the display messages do not appear in the mul-
tifunction display.
If these conditions are met, the front-passenger seat can be occu- pied again. Whether the PASSENGER AIRBAG OFF or ON indicator
lamp remains lit or goes out depends on how the automatic front- Display
messages
327On-board computer and displays Z