MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions AIRMATIC is faulty. A warning tone also sounds.
X Do not drive at speeds above 80 km/h.
X Make only slight steering movements. Otherwise, the front
wings or the tyres could be damaged if the steering movement
is too great.
X Listen for scraping sounds.
X Pull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.
X Visit a qualified specialist workshop. ¨
Malfunction Malfunction The AIRMATIC function is restricted. The vehicle's handling char-
acteristics may be affected.
X Do not drive at speeds above 80 km/h.
X Visit a qualified specialist workshop. Lane Keeping
Lane Keeping
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual
or
Active Lane Keep‐
Active Lane Keep‐
ing Assist cur‐ ing Assist cur‐
rently rently unavailable
unavailable
See Owner's Manual
See Owner's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative. Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there are no lane markings for a long or extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message goes out.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Clean the windscreen. Lane Keeping Lane Keeping
Assist inopera‐ Assist inopera‐
tive tive
orActive
Active
Lane Keeping
Lane Keeping
Assist inoperative Assist inoperative Lane Keeping Assist or Active Lane Keeping Assist is faulty.
X Visit a qualified specialist workshop. 338
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative. Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Visit a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 239). Display
messages
339On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Park
Park
Assist
Assist inoper‐
inoper‐
ative
ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 239).
If the display message continues to be displayed: X Visit a qualified specialist workshop. Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
is not shown in the multifunction display):
X Visit a qualified specialist workshop. Traffic Sign Traffic Sign
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the dis-
play message disappears.
Traffic Sign Assist is operational again. Traffic Sign Traffic Sign
Assist inoperative Assist inoperative Traffic Sign Assist is faulty.
X Visit a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 232). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 232). DISTRONIC PLUS off DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 222).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 222). 340
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC
DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
DISTRONIC PLUS Steering Assist and Stop&Go Pilot are also tem-
porarily inoperative.
Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 222). DISTRONIC
DISTRONIC
PLUS
PLUSand
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X Visit a qualified specialist workshop. Display
messages
341On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions DTR+: steering
DTR+: steering
assist. currently assist. currently
unavailable See unavailable See
Owner's Manual Owner's Manual DISTRONIC PLUS Steering Assist and Stop&Go Pilot are tempo-
rarily inoperative. Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there are no lane markings for a long or extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message
goes out.
DISTRONIC PLUS Steering Assist and Stop&Go Pilot are operative
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Clean the windscreen. DTR+: steering DTR+: steering
assistant inopera‐ assistant inopera‐
tive tive DISTRONIC PLUS Steering Assist and Stop&Go Pilot are malfunc-
tioning.
However, the DISTRONIC PLUS functions are still available.
A warning tone also sounds.
X Visit a qualified specialist workshop. Cruise Cruise
control
control and
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative SPEEDTRONIC and cruise control are malfunctioning.
A warning tone also sounds.
X Visit a qualified specialist workshop. SPEEDTRONIC Limit
SPEEDTRONIC Limit
- - - mph - - - mph While depressing the accelerator pedal beyond the pressure point
(kickdown), SPEEDTRONIC cannot be activated.
X If conditions permit, drive faster than 30 km/h and store the
speed. Cruise control Cruise control
- - - mph - - - mph A condition for activating cruise control has not been met.
You have tried to store a speed below 30 km/h, for example.
X If conditions permit, drive faster than 30 km/h and store the
speed.
X Check the activation conditions for cruise control (Y page 216).120 km/h! 120 km/h!
Maximum speed Maximum speed
exceeded exceeded Only for certain countries: the maximum speed has been excee-
ded.
In addition, the multifunction display shows
120 km/h! 120 km/h!.
X Drive more slowly. 342
Display
messagesOn-board computer and displays

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tyres or fitted
new wheels and tyres
R the tyre pressure in one or more tyres is not correct
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 437).Check tyre pres‐ Check tyre pres‐
sures sures
then
thenrestart
restart
Run Flat Indicator
Run Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 437).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Visit a qualified specialist workshop. Display
messages
343On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Rectify tyre pres‐
Rectify tyre pres‐
sure sure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity (Y page 433).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 435).Check tyre(s)
Check tyre(s) The tyre pressure in one or more tyres has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).
X Check the tyre pressure (Y page 433).
X If necessary, correct the tyre pressure. Warning Warning
tyre
tyredefect
defect The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
G WARNING
If you drive with a flat tyre, there is a risk of the following hazards:
R a flat tyre affects the ability to steer or brake the vehicle
R you could lose control of the vehicle
R continued driving with a flat tyre will cause excessive heat build-
up and possibly a fire
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Secure the vehicle to prevent it from rolling away (Y page 207).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 408).344
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable Due to a source of radio interference, no signals can be received
from the wheel sensors. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Visit a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the transmission is no longer being
charged.
X Visit a qualified specialist workshop. Apply brake to Apply brake to
deselect Park (P) deselect Park (P)
position position You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Display
messages
345On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open and the transmission is in position
R,Nor
D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 207).Without changing Without changing
gear, gear,
consult
consult work‐
work‐
shop
shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Only select Park Only select Park
(P) when vehicle (P) when vehicle
is stationary is stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.Clutch overheated Clutch overheated
Avoid Avoid
pulling
pulling away
away
Engage/disengage
Engage/disengage
clutch quickly if clutch quickly if
req. req. The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over lon-
ger distances.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, continue driving at a steady speed.
X Remove your foot from the clutch pedal and do not allow the
clutch to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch
has cooled down, the display message disappears. The clutch is
fully operational again. 346
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions N The boot lid is open.
X Close the boot lid. M
M The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 207).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Visit a qualified specialist workshop. C C At least one door is open. A warning tone also sounds.
X Close all doors. _
Rear left seat Rear left seat
backrest not backrest not
locked locked
orRear
Rear
right seat back‐
right seat back‐
rest not locked
rest not locked Saloon with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Saloon with through-loading facility in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 207).
X Engage the trailer coupling's ball coupling in the end position
(Y page 285). Display
messages
347On-board computer and displays Z