keyless MERCEDES-BENZ CLA 2017 User Guide

Closing X
Pull down the trunk lid using handle C .X
Let the trunk lid drop into the lock. X
If necessary, lock the vehicle with the 7
button on the SmartKey or with KEYLESS-GO.
Opening automatically from outside
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
i The opening dimensions of the trunk lid can
be found under "Vehicle data" ( Y
page 314).
Opening automatically
You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid. X
Press and hold the T button on the Smart-
Key until the trunk lid opens.
or X
If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately. HANDS-FREE ACCESS
Important safety notes
G WARNING
The vehicle's exhaust system may be very hot.
You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
i You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO ( Y
page 70).
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open the trunk lid without using your
hands. This is useful if you have your hands full.
To do this, make a kicking movement under the
bumper with your foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.78
Trunk
Opening and closing

R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C .R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function
when the engine is started. R
Dirt caused by road salt around sensors C
may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened unintentionally, for
example, when you: -
set something down or lift something up
behind the vehicle. -
polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent the uninten-
tional opening of the trunk lid. Operation X
To open: kick into sensor detection range C
below the bumper with your foot. X
If the trunk lid does not open after several
attempts: wait at least ten seconds then
move your leg under the bumper once again.
If you hold your foot under the bumper for too
long, the trunk lid does not open. Repeat the leg
movement more quickly if this occurs.
Opening automatically from inside
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found under "Vehicle data" ( Y
page 314).
Opening
You can open the trunk lid from the driver's seat
when the vehicle is stationary and unlocked. Trunk 79
Opening and closing Z

active for five minutes or until the driver's or
front-passenger door is opened.
i When the override feature for the side win-
dows is activated ( Y
page 59), the side win-
dows cannot be operated from the rear.
Convenience opening Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: you can ventilate the
vehicle before you start driving.
The SmartKey can also be used to carry out the
following functions simultaneously: R
unlock the vehicle R
open the side windows R
open the panorama roof with power tilt/slid-
ing panel and the roller sunblind
The convenience opening feature can only be
operated using the SmartKey.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. X
Vehicles with Exclusive package or AMG
Exclusive package but without KEYLESS-
GO and the KEYLESS-GO start function: for
the following operations, point the tip of the
SmartKey at the door handle on the driver's
door. The SmartKey must be close to the driv-
er's door handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the SmartKey must
be in close proximity to the vehicle. X
Press and hold the 6 button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first. X
Press and hold the 6 button once more
until the panorama roof with power tilt/slid-
ing panel reaches the desired position. X
To interrupt convenience open ing: release
the 6 button. Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: at the same time you
can: R
lock the vehicle R
close the side windows R
close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblind.
i Notes on the automatic reversing feature
for: R
the side window ( Y
page 81)R
the panorama roof with power tilt/sliding
panel ( Y
page 85) R
the roller sunblind ( Y
page 86)
Using the SmartKey X
Vehicles with Exclusive package or AMG
Exclusive package but without KEYLESS-
GO and the KEYLESS-GO start function: for
the following operations, point the tip of the
SmartKey at the door handle on the driver's
door. The SmartKey must be close to the driv-
er's door handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the SmartKey must
be in close proximity to the vehicle. X
Press and hold the 7 button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.82
Side windows
Opening and closing

On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until the
roller sunblind of the panorama roof with
power tilt/sliding panel closes. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m).
X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
i Make sure you only touch recessed sensor
surface C .X
Make sure that all the side windows are
closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. On vehicles with a panorama roof with power
tilt/sliding panel: X
Touch recessed sensor surface C on the
door handle again until the roller sunblind of
the panorama roof with power tilt/sliding
panel closes. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 121). X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 81). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 81).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above again.
Problems with the side windows
G WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window. Side windows 83
Opening and closing Z

Replacing the wiper blades
Important safety notes
G WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
! To avoid damaging the wiper blades, make
sure that you touch only the wiper arm of the
wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the wind-
shield.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
windshield wiper arm without a wiper blade
and it falls onto the windshield, the windshield
may be damaged by the force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
Changing the windshield wiper blades
Removing the wiper blades X
Vehicles without KEYLESS-GO or KEY-
LESS-GO start function: remove the Smart-
Key from the ignition lock. X
Vehicles with KEYLESS-GO or KEYLESS-
GO start function: switch off the engine.X
Fold the wiper arm away from the windshield. X
Hold on to the wiper arm with one hand. With
the other hand, turn wiper blade in direction
of arrow C away from the wiper arm as far as
it will go. X
Slide catch D in the direction of arrow

! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This helps
to protect the engine and avoids uncomfort-
able driving.
SmartKey positions
SmartKey
Z
To remove the SmartKey
(shift the transmission to position P )G
Power supply for some consumers, such as
the windshield wipersH
Ignition (power supply for all consumers)
and drive position
I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started. Start/Stop button General notes Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 70)
Do not keep the KEYLESS-GO key: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door ( Y
page 75), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function Driving 121
Driving and parking Z

the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! You should have all work involving the bat-
tery carried out at a qualified specialist work-
shop. In the exceptional case that it is neces-
sary for you to disconnect the battery your-
self, make sure that: R
you switch off the engine and remove the
key. On vehicles with KEYLESS-GO, ensure
that the ignition is switched off. Check that
all the indicator lamps in the instrument
cluster are off. Otherwise, electronic com-
ponents, such as the alternator, may be
damaged. R
you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic system
may be damaged. R
in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is s ecured against rolling away. You can
th
en no longer move the vehicle.
The battery and the cover of the positive ter-
minal clamp must be installed securely during
operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Only replace a battery with a battery that has
been recommended by Mercedes-Be nz.272
Battery (vehicle)
Breakdown assistance

i Jumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
G WARNING
Functions relevant to safety are restricted or
no longer available if: R
the engine is not running. R
the brake system or the power steering is
malfunctioning. R
there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 308).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may
shift to position P when the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
! Vehicles with automatic transmission must
not be started by tow-starting. This could oth-
erwise damage the transmission.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options: R
transporting the vehicle276
Towing and tow-starting
Breakdown assistance

As a rule, you should have the vehicle trans-
ported. R
towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in the
ignition lock R
cannot release the electric parking brake R
cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction: R
the electric parking brake may not be applied
in certain circumstances, or R
the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 184). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C . X
Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle tool
kit under the cargo compartment floor
( Y
page 266).
Vehicles with the TIREFIT kit: the towing eye is
beneath the tire inflation compressor. X
Press the mark on cover C inwards in the
direction of the arrow. X
Take cover C off the opening. X
Screw in the towing eye clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye. X
Attach cover C to the bumper and press until
it engages. X
Place the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment ( Y
page 266).X
Vehicles with the TIREFIT kit: put back the tire
inflation compressor.
Towing the vehicle with the front axle
raised Observe the important safety notes when tow-
ing your vehicle with the front axle raised
( Y
page 276).
Only vehicles without 4MATIC can be towed
with the front axle raised.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
! The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP ®
may intervene and damage
the brake system. X
On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
( Y
page 122). X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock.Towing and tow-starting 277
Breakdo wn assis tance Z

X
When the vehicle is stationary, depress the
brake pedal and keep it depressed. X
Shift the automatic transmission to posi-
tion P .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the automatic locking
( Y
page 184).X
Switch on the hazard warning lamps
( Y
page 101).X
Turn the SmartKey in the ignition lock to posi-
tion 0 and leave the SmartKey in the ignition
lock.
Towing a vehicle with both axles on
the ground It is important that you observe the safety
instructions when towing away your vehicle
( Y
page 276). X
On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
( Y
page 122).
The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion N when towing the vehicle, you must
observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 101).
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indicator
lamps for the direction of travel flash. After resetting the combination switch, the hazard
warning lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles or vehicles with auto-
matic transmission
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 121). X
Shift the transmission to position N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the ignition
lock and remove it. X
Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.278
Towing and tow-starting
Breakdown assistance