light MERCEDES-BENZ CLA 2017 Owner's Guide

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 273).
or X
Jump-start the vehicle ( Y
page 273).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 72) and replace it if necessary
( Y
page 72).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.74
SmartKey
Opening and closing

Door s
Important safet y notes
G WARNING
If children are lef t unsupervised in th e vehicle,
they could: R
ope n th e doors , thus endangerin g other
people or road users. R
get out and disrup t traffic .R
operat e th e vehicle' s equipment.
Additionally, children could set th e vehicle in
motion if, fo r example, they:R
release th e parking brake .R
shiftin g th e automatic transmissio n out of
par k position PR
Start th e engine.
There is a ris k of an acciden t and injury.
Whe n leavin g th e vehicle, always take th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children or animals unattended in th e
vehicle. Always keep th e SmartKey out of
reach of children .
You should preferably plac e luggage or load s in
th e cargo compartment. Observ e th e loadin g
guidelines ( Y
page 233).
Unlockin g an d opening doors from
th e inside
! The sid e windows will no t open/close if th e
battery is discharged or if th e sid e windows
hav e iced up. It will then no t be possible to
close th e door. Do no t attempt to forc e th e
doo r closed. You could otherwise damage th e
doo r or th e sid e window.
Whe n a doo r is opened, th e sid e window on that
sid e opens slightly. Whe n th e doo r is closed, th e
sid e window close s again . X
To unlock an d ope n a front door: pull doo r
handle D .
If th e doo r is locked, locking knob C pop s up.
The doo r is unlocke d and opens .X
To unlock a rear door: pull up locking
knob C .
The doo r is unlocke d and can be opened.X
To ope n a rear door: pull doo r handle D .
You can ope n a doo r from insid e th e vehicle
eve n if it has bee n locked. You can only ope n th e
rea r doors from insid e th e vehicle if they are no t
secure d by th e child-proof locks ( Y
page 59).
If th e vehicle has previously bee n locke d wit h
th e SmartKey from th e outside, opening a doo r
from th e insid e will trigger th e anti-thef t alar m
system. Switc h of f th e alar m ( Y
page 67).
Centrally locking an d unlocking th e
vehicle from th e insideYou can centrall y loc k or unloc k th e vehicle from
th e inside. Thi s can be useful if you wish to loc k
th e vehicle befor e pulling away, fo r example.
X
To unlock : press butto n C .X
To lock : press butto n D .
If all th e doors and th e trunk lid are closed, th e
vehicle locks .Doors 75
Opening and closing Z

X
To open: pull remote operating switch C for
the trunk lid until the trunk lid opens.
Emergency release for the trunk
General notes
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 314).
If the trunk lid can no longer be unlocked: R
using the SmartKey, or R
using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the
trunk lid.
You can reach the emergency release via the
trunk.
Opening X
Fold the rear seat backrest forwards
( Y
page 236). X
Insert a suitable tool D , e.g. a screwdriver,
into opening C in the paneling.
The trunk lid is released. X
Open the trunk lid.
Emergency release button You can open the trunk lid from inside the vehi-
cle with the emergency release button.
X
Press emergency release button C briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light: R
Emergency release button C flashes for
30 minutes after the trunk lid is opened. R
Emergency release button C flashes for
60 minutes after the trunk lid is closed.
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-80
Side windows
Opening and closing

body becomes trapped, release the switch or
pull the switch to close the side window again.
G WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
C
Front left D
Front right

On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until the
roller sunblind of the panorama roof with
power tilt/sliding panel closes. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m).
X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
i Make sure you only touch recessed sensor
surface C .X
Make sure that all the side windows are
closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. On vehicles with a panorama roof with power
tilt/sliding panel: X
Touch recessed sensor surface C on the
door handle again until the roller sunblind of
the panorama roof with power tilt/sliding
panel closes. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 121). X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 81). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 81).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above again.
Problems with the side windows
G WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window. Side windows 83
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature.
Panorama roof with power tilt/sliding
panel
Important safety notes In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding sun-
roof is open. They are caused by minor pres-84
Panorama roof with power tilt/sliding panel
Opening and closing

sure fluctuations in the vehicle interior.
Change the position of the sliding sunroof or
open a side window slightly to reduce or elim-
inate these noises.
Sliding sunroof reversing feature In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. However, the automatic reversing
feature is only an aid and does not relieve you of
the responsibility of paying attention when clos-
ing the sliding sunroof.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in (4 mm) of the closing
movement R
during resetting R
when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped. Operating the panorama roof with
power tilt/sliding panel
Opening and closing
C
To raise D
To open

If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Rain-closing feature The rain-closing feature is only available for vehi-
cles with a rain sensor.
When the SmartKey is in position 0 in the igni-
tion lock or is removed, the sliding sunroof
closes automatically: R
if it starts to rain. R
at extreme outside temperatures. R
after six hours. R
if there is a malfunction in the power supply.
The panorama roof with power tilt/sliding panel
remains raised at the rear in order to allow ven-
tilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel is obstructed while being closed by the
rain-closing feature, it opens again slightly. The
rain-closing feature is then deactivated.
The panorama roof with power tilt/sliding panel
does not close if: R
it is raised at the rear. R
it is blocked. R
no rain is falling on the area of the windshield
being monitored by the rain sensor. If the
vehicle is under a bridge or in a carport, for
example, the field of the sensor may be cov-
ered.
Operating the roller sunblind for the
panorama roof with power tilt/sliding
panel
Important safety notes
G WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind. If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature The roller sunblind is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and does not relieve you of
the responsibility of paying attention when clos-
ing the roller sunblind.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
when closing the roller sunblind again man-
ually immediately after automatic reversal
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped.86
Panorama roof with power tilt/sliding panel
Opening and closing

Problems with the panorama roof with power tilt/sliding panel
G WARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
backing up function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses
an increased risk of injury or even fatal injury.
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
Problem
Possible causes/consequences and P Solutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause. If the panorama roof with power tilt/sliding panel is obstructed during
closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed with more
force.
If the panorama roof with power tilt/sliding panel is obstructed again
during closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed without
the automatic reversing feature.88
Panorama roof with power tilt/sliding panel
Opening and closing

Problems with the seat heating Problem
Possible causes/consequences and P Solutions
The seat heating has
switched off prematurely
or cannot be switched
on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will switch
back on automatically.
Steering wheel
Important safety notes
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
G WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Adjusting the steering wheel
G WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. C
Release lever D
Adjusts the steering wheel height