MERCEDES-BENZ CLA 2019 Manual PDF

XTo stop the alarm with the SmartKey:press the6or7button on the Smart-Key.The alarm is stopped.
or
XVehicles with KEYLESS-GO start-functionor KEYLESS-GO:remove the Start/Stop but-ton from the ignition lock (Ypage 123).
XInsert the SmartKey into the ignition lock.The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:grasp the outside door handle. The SmartKeymust be outside the vehicle.The alarm is stopped.
or
XPress the Start/Stop button on the dash-board. The SmartKey must be inside the vehi-cle.The alarm is stopped.
The alarm is not stopped, even if you close theopen door that triggered it, for example.
iIf the alarm stays on for more than30 seconds, the Mercedes me connect emer-gency call system automatically sends a mes-sage to the Customer Center. This is doneeither by text message or data connection.
The emergency call system sends the mes-sage or data provided that:
Ryou have subscribed to the Mercedes meconnect service
Rthe Mercedes me connect service has beenactivated properly
Rthe necessary mobile phone network isavailable
Protection against theft69
Safety
Z

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-netic fields. Otherwise, the remote controlfunction could be affected.
Strong magnetic fields can occur in the vicin-ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey
Rwith metallic objects, e.g. coins or metal foil
Rinside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function:donot keep the SmartKey in the trunk. Otherwise,
the SmartKey may not be detected, e.g. whenstarting the engine using the Start/Stop button.
SmartKey functions
C7To lock the vehicle
DTTo open the trunk lid

KEYLESS-GO
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle.
Locking and unlocking
You can start, lock or unlock the vehicle usingKEYLESS-GO. To do this, you only need carry theSmartKey with you. You can combine the func-tions of KEYLESS-GO with those of a conven-tional SmartKey. Unlock the vehicle by usingKEYLESS-GO, for instance, and lock it using the7button on the SmartKey.
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. When locking orunlocking with KEYLESS-GO, the distancebetween the SmartKey and the correspondingdoor handle must not be greater than three feet(one meter).
A check which periodically establishes a radioconnection between the vehicle and the Smart-Key determines whether a valid SmartKey is inthe vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:touch the inner sur-face of the door handle.
XTo lock the vehicle:touch sensor surfaceCorD.
Make sure that you do not touch the innersurface of the door handle.
XConvenience closing feature:touchrecessed sensor surfaceDfor an extendedperiod.
Further information on the convenience clos-ing feature (Ypage 84).
XTo unlock the trunk lid:pull trunk lid han-dleC.
Deactivating and activating
If you do not intend to use the vehicle for a lon-ger period of time, you can deactivate KEYLESS-GO. The SmartKey will then use very little power,thereby conserving battery power. For the pur-poses of activation/deactivation, the vehiclemust not be nearby.
XTo deactivate:press the7button on theSmartKey twice in rapid succession.The indicator light on the SmartKey flashestwice briefly then one long flash, then KEY-LESS-GO is deactivated (Ypage 73).
XTo activate:press any button on the Smart-Key.
or
XInsert the SmartKey into the ignition lock.KEYLESS-GO and all of its associated featuresare available again.
KEYLESS-GO start function
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle.
SmartKey71
Opening and closing
Z

Changing the settings of the locking
system
You can change the settings of the locking sys-tem. This means that only the driver's door andthe fuel filler flap are unlocked when the vehicleis unlocked. This is useful if you frequently travelon your own.
XTo change the setting:press and hold the6and7buttons simultaneously forapproximately six seconds until the batteryindicator lamp flashes twice (Ypage 73).
If the setting of the locking system is changedwithin the signal range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock:press the6button once.
XTo unlock centrally:press the6buttontwice.
XTo lock centrally:press the7button.
The KEYLESS-GO function is changed as fol-lows:
XTo unlock the driver's door:touch the innersurface of the door handle on the driver'sdoor.
XTo unlock centrally:touch the inner surfaceof the door handle on the front-passengerdoor or the rear door.
XTo lock centrally:touch the outer sensorsurface on one of the door handles.
XTo restore the factory settings:press andhold the6and7buttons simultane-ously for approximately six seconds until thebattery check lamp flashes twice(Ypage 73).
Mechanical key
General notes
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door or the trunk lid, the anti-theft alarm system will be triggered (Ypage 68).
There are several ways to turn off the alarm:
XTo deactivate the alarm with the key:pressthe6or7button on the key.
or
XInsert the SmartKey into the ignition lock.
or
XTo deactivate the alarm with KEYLESS-GO:press the Start/Stop button in the ignitionlock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-GO. The SmartKey must be outside the vehi-cle.
If you unlock the vehicle using the mechanicalkey, the fuel filler flap will not be unlocked auto-matically.
XTo unlock the fuel filler flap:insert theSmartKey into the ignition lock.
Removing the mechanical key
XPush release catchCin the direction of thearrow and at the same time remove mechan-ical keyDfrom the SmartKey.
For further information about:
RUnlocking the driver's door (Ypage 77)
RUnlocking the trunk (Ypage 82)
RLocking the vehicle (Ypage 77)
Inserting the mechanical key
XPush mechanical keyDcompletely into theSmartKey until it engages and releasecatchCis back in its basic position.
72SmartKey
Opening and closing

SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
The SmartKey batteries contain perchloratematerial, which may require special handlingand regard for the environment. National guide-lines must be observed during disposal. In Cal-ifornia, seewww.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Mercedes-Benz recommends that you have thebattery replaced at a qualified specialist work-shop.
Checking the battery
XPress the7or6button.The battery is working properly if batterycheck lampClights up briefly.
The battery is discharged if battery checklampCdoes not light up briefly.
XChange the battery (Ypage 73).
iIf the SmartKey battery is checked withinthe signal reception range of the vehicle,pressing the7or6button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey(Ypage 72).
XPress mechanical keyDinto the opening inthe SmartKey in the direction of the arrowuntil battery tray coverCopens. When doingso, do not hold coverCshut.
XRemove battery tray coverC.
XRepeatedly tap the SmartKey against yourpalm until battery

Problems with the SmartKey
ProblemPossible causes/consequences andPPSolutions
You cannot lock orunlock the vehicle usingthe SmartKey.
The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-GO or KEYLESS-GO start function:try to lock/unlock the vehicle again using the SmartKey's remotecontrol function. Point the tip of the SmartKey at the driver's doorhandle from close range and press the6or7button.
If this does not work:
XCheck the SmartKey battery (Ypage 73) and replace it if necessary(Ypage 73).
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
There is interference from a powerful source of radio waves.
XVehicles without KEYLESS-GO or KEYLESS-GO start function:try to lock/unlock the vehicle again using the SmartKey's remotecontrol function. Point the tip of the SmartKey at the driver's doorhandle from close range and press the6or7button.
If this does not work:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
The SmartKey is faulty.
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock orunlock the vehicle usingKEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 73) and replace it if necessary(Ypage 73).
If this does not work:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
74SmartKey
Opening and closing

ProblemPossible causes/consequences andPPSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of theSmartKey.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
If the vehicle can also not be locked/unlocked using the remote con-trol function:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 281).
or
XJump-start the vehicle (Ypage 282).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using the Start/Stop button. The Smart-Key is in the vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 73) and replace it if necessary(Ypage 73).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey75
Opening and closing
Z

Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
You should preferably place luggage or loads inthe cargo compartment. Observe the loadingguidelines (Ypage 239).
Unlocking and opening doors from
the inside
!The side windows will not open/close if thebattery is discharged or if the side windowshave iced up. It will then not be possible toclose the door. Do not attempt to force thedoor closed. You could otherwise damage thedoor or the side window.
When a door is opened, the side window on thatside opens slightly. When the door is closed, theside window closes again.
XTo unlock and open a front door:pull doorhandleD.If the door is locked, locking knobCpops up.The door is unlocked and opens.
XTo unlock a rear door:pull up lockingknobC.The door is unlocked and can be opened.
XTo open a rear door:pull door handleD.
You can open a door from inside the vehicleeven if it has been locked. You can only open therear doors from inside the vehicle if they are notsecured by the child-proof locks (Ypage 60).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle fromthe inside. This can be useful if you wish to lockthe vehicle before pulling away, for example.
XTo unlock:press buttonC.
XTo lock:press buttonD.If all the doors and the trunk lid are closed, thevehicle locks.
76Doors
Opening and closing

Meanwhile, the fuel filler flap will not be lockedor unlocked.
You cannot unlock the vehicle centrally from theinside if the vehicle has been locked with theSmartKey or KEYLESS-GO.
You can open a door from inside the vehicleeven if it has been locked. You can open the reardoors from inside the vehicle unless they aresecured by the child-proof lock (Ypage 60).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
If a locked door is opened from the inside, theprevious unlock status of the vehicle will betaken into consideration if:
Rthe vehicle was locked using the locking but-ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-ously been fully unlocked. If only the driver'sdoor had been previously unlocked, only thedoor which has been opened from the inside isunlocked.
Automatic locking feature
XTo deactivate:press and hold buttonCforapproximately five seconds until a tonesounds.
XTo activate:press and hold buttonDforapproximately five seconds until a tonesounds.
If you press one of the two buttons and do nothear a tone, the relevant setting has alreadybeen selected.
The vehicle is locked automatically when theignition is switched on and the wheels are turn-ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is on a roller dynamometer
You can also switch the automatic locking func-tion on and off using the on-board computer(Ypage 189).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 68).
XTake the mechanical key out of the SmartKey(Ypage 72).
XInsert the mechanical key into the lock of thedriver's door as far as it will go.
XTurn the mechanical key counter-clockwiseas far as it will go to positionG.The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with theSmartKey or KEYLESS-GO, use the mechanicalkey.
XOpen the driver's door.
XClose the front-passenger door, the reardoors and the trunk lid.
Doors77
Opening and closing
Z

XPress the locking button on the driver’s door(Ypage 76).
XCheck whether the locking knobs on thefront-passenger door and the rear doors arestill visible. Press down the locking knobs byhand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey(Ypage 72).
XInsert the mechanical key into the lock of thedriver's door as far as it will go.
XTurn the mechanical key clockwise as far as itwill go to positionG.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the trunk lid arelocked.
XInsert mechanical key into the SmartKey(Ypage 72).
iIf you lock the vehicle as described above,the fuel filler flap is not locked. The anti-theftalarm system is not armed.
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The trunk lid swings upwards when opened.Therefore, make sure that there is sufficientclearance above the trunk lid.
The opening dimensions of the trunk lid can befound in the "Vehicle data" section(Ypage 325).
You should preferably place luggage or loads inthe trunk. Observe the loading guidelines(Ypage 239).
Do not leave the SmartKey in the trunk. Youcould otherwise lock yourself out.
The trunk lid can be:
Ropened and closed manually from outside
Ropened automatically from outside
Ropened automatically from inside
Ropened from the inside using the emergencyrelease
Tailgate obstruction detection with
reversing feature
On vehicles with an EASY-PACK tailgate, thetailgate is equipped with automatic obstaclerecognition with a reversing feature. If a solidobject blocks or restricts the tailgate when auto-matically opening or closing, this procedure isstopped. If the tailgate is stopped during theclosing process, the tailgate automaticallyopens again slightly. The automatic obstructiondetection with reversing feature is only an aid. Itis not a substitute for your attentiveness whenopening and closing the tailgate.
78Trunk
Opening and closing