tow bar MERCEDES-BENZ CLA 2019 Owners Manual

ProblemPossible causes/consequences andPPSolutions
The engine does notstart. You cannot hearthe starter motor.
The on-board voltage is too low because the battery is too weak ordischarged.
XJump-start the vehicle (Ypage 282).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not runningsmoothly and is misfir-ing.
There is a malfunction in the engine electronics or in a mechanicalcomponent of the engine management system.
XOnly depress the accelerator pedal slightly.Otherwise, non-combusted fuel may get into the catalytic converterand damage it.
XHave the cause rectified immediately at a qualified specialist work-shop.
The coolant temperaturegauge shows a valueabove 248 ‡ (120 †).The coolant warninglamp may also be on anda warning tone maysound.
The coolant level is too low. The coolant is too hot and the engine is nolonger being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant tocool down.
XCheck the coolant level (Ypage 263). Observe the warning notesas you do so and add coolant if necessary.
Notes on towing vehicles
The vehicle is not suitable for attaching tow barsystems, such as those used for flat towing ordinghy towing.
Attaching or using tow bar systems may result indamage to the vehicle.
When towing a vehicle with tow bar systems,safe driving characteristics cannot be guaran-teed for the towing vehicle or the towed vehicle.
The vehicle/trailer combination may swerve.
Observe the permissible towing methods(Ypage 287) and the notes on towing with bothaxles on the ground (Ypage 286).
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change thedrive program. Depending on the drive programselected the following vehicle characteristicswill change:
Rthe drive (engine and transmission manage-ment)
Rthe suspension (vehicles with damping sys-tem or AMG adaptive sport suspension sys-tem)
Rthe sound of the exhaust system (vehicleswith sports exhaust system)
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Each time you start the engine with the Smart-Key or the Start/Stop button, drive programCis
DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)129
Driving and parking
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Rif the camera lens is dirty or obstructed.Observe the notes on cleaning(Ypage 269)
Rif the rear of your vehicle is damaged. In thiscase, have the camera position and settingchecked at a qualified specialist workshop.
The field of vision and other functions of the rearview camera may be restricted due to additionalaccessories on the rear of the vehicle (e.g.license plate holder, rear bicycle rack).
iThe contrast of the display may be affectedby the sudden presence of sunlight or otherlight sources, e.g. when exiting a garage. Payparticular attention in this situation.
iIf usability is severely restricted, e.g. due topixel errors, have the display repaired orreplaced.
Activating/deactivating the rear view
camera
XTo activate:make sure that the SmartKey isin positionHin the ignition lock.
XMake sure that theActivation by R gearActivation by R gearfunction is selected in the multimedia system;see the Digital Operator's Manual.
XEngage reverse gear.The area behind the vehicle is shown withguide lines in the multimedia system display.
The image from the rear view camera is avail-able throughout the maneuvering process.
To deactivate:the rear view camera deacti-vates if you shift the transmission to]or afterdriving forwards a short distance.
The inner segments of the warning indicator aredisplayed in red if there is a complete systemfailure. The indicator lamp in the PARKTRONICbutton lights up.
If the system fails at the rear of the vehicle:
Rthe rear segments are shown in red whenbacking up.
Rthe rear segments are hidden when drivingforwards.
Messages in the multimedia system dis-
play
The rear view camera may show a distorted viewof obstacles, show them incorrectly or not at all.The rear view camera does not show objects inthe following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin close range above the handle on the trunklid
!Objects not at ground level may appear tobe further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.Approach objects no further than the bottom-most guideline.
CYellow guide line at a distance of approx-imately 13 ft (4.0 m) from the rear of thevehicle
DWhite guide line without steering input –vehicle width including the exterior mirrors(static)

GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running
Rthe brake system or the power steering is
malfunctioning
Rthere is a malfunction in the power supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases, use a tow bar. Before being
towed away or tow started, make sure the
steering moves freely.
XPull oil dipstickCout of the dipstick guidetube.
XWipe off oil dipstickC.
XSlowly slide oil dipstickCinto the guide tubeto the stop, and take it out again.If the level is between MIN mark

Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
USA only:The maximum permissible speed fora tire sealed with tire sealant is 50 mph(80 km/h). The upper part of the TIREFIT stickermust be affixed to the instrument cluster in thedriver's field of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasbeen attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.Note that tire sealant may escape when youunscrew the filler hose.
XUSA only:Stow the tire sealant bottle and thetire inflation compressor.
XPull away immediately.
XStop after driving for approximately tenminutes and check the tire pressure with thetire inflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
iUSA only:In cases such as the one men-tioned above, contact an authorizedMercedes-Benz Center. Or call1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
XUSA only:Correct the tire pressure if it is stillat least 130 kPa (1.3 bar/19 psi). See the Tireand Loading Information placard on the driv-er's side B-pillar or the tire pressure table inthe fuel filler flap for values.
XTo increase the tire pressure:switch on thetire inflation compressor.
XTo reduce the tire pressure:depress pres-sure release buttonCnext to pressuregaugeD.
XWhen the tire pressure is correct, unscrew thefiller hose from the valve of the sealed tire.Note that tire sealant may escape when youunscrew the filler hose.
XScrew the valve cap onto the tire valve of thesealed tire.
XTo remove the tire sealant bottle from the tireinflation compressor, press together the lock-ing tabs on the yellow cap.
XPull the tire sealant bottle out of the tire infla-tion compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialist work-shop and have the tire changed there.
278Flat tire
Breakdown assistance

!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automatically incertain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake isreleased. If the electric parking brake is faulty,visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eyes for recovery pur-poses as this could damage the vehicle. If indoubt, recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high, thevehicles could be damaged.
!The vehicle can be towed a maximum of30 miles (50km). The towing speed of 30 mph(50km/h) must not be exceeded.
If the vehicle has to be towed more than30 miles (50km), the front axle must be raisedor the entire vehicle raised and transported.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission may oth-erwise shift to position]when you open thedriver's or front-passenger door, which coulddamage the transmission.
!Vehicles with automatic transmission mustnot be started by tow-starting. This could oth-erwise damage the transmission.
It is better to have the vehicle transported thanto have it towed away.
If the vehicle can no longer be driven because ofan accident or breakdown, you have the follow-ing options:
RTransporting the vehicle.
As a rule, you should have the vehicle trans-ported.
RTowing the vehicle with a tow rope or tow bar.
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to positionHinthe ignition lock.
Rcannot release the electric parking brake.
Rcannot shift the transmission to position\\.
The function of the electric parking brake andthe parking lock is dependent on the on-boardvoltage.
If the on-board voltage is low or if there is a sys-tem malfunction:
Rthe electric parking brake may not be appliedin certain circumstances, or
Rit may no longer be possible to shift the trans-mission to position]
Switch off non-essential consumers, e.g. theradio.
Deactivate the automatic locking feature beforethe vehicle is towed (Ypage 189). You couldotherwise be locked out when pushing or towingthe vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye arelocated in the bumpers. They are at the rear andat the front, under coversC.
XRemove the towing eye from the stowagespace.
Towing and tow-starting285
Breakdown assistance
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Permitted towing methods
Mercedes-Benz recommends transporting yourvehicle in the case of a breakdown, rather thantowing it away.
When towing away, use a towing rope or a tow-ing bar with both axles on the ground. Do not useany tow bar systems.
Transporting the vehicle
Vehicles with automatic transmission
!When the vehicle is loaded for transport, thefront and rear axles must be stationary and onthe same transportation vehicle. Positioningover the connection point of the transportvehicle is not permitted. The drive train mayotherwise be damaged.
All vehicles
!You may only secure the vehicle by thewheels, not by parts of the vehicle such asaxle or steering components. Otherwise, thevehicle could be damaged.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 123).
XShift the transmission to position\\.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away byapplying the electric parking brake.
XShift the transmission to position].
XTurn the SmartKey to positionZin the igni-tion lock and remove it.
XSecure the vehicle.
The towing eye can be used to pull the vehicleonto a trailer or transporter for transporting pur-poses.
Notes on 4MATIC vehicles
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Vehicles with 4MATIC may only either be towedaway with both axles on the ground or be loadedup and transported.
If the vehicle's transmission, front, or rear axle isdamaged, have the vehicle transported on atruck or trailer.
In the event of damage to the electrical sys-tem:
If the battery is defective, the automatic trans-mission will be locked in position]. To shift theautomatic transmission to position\\, youmust provide power to the vehicle's on-boardelectrical system in the same way as when jump-starting (Ypage 282).
Have the vehicle transported on a transporter ortrailer.
Tow-starting (emergency engine
starting)
!Vehicles with automatic transmission mustnot be tow-started. You could otherwise dam-age the automatic transmission.
iYou can find information on "Jump-starting"under (Ypage 282).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper-
age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
!Only use fuses that have been approved forMercedes-Benz vehicles and which have thecorrect fuse rating for the system concerned.Only use fuses marked with an "S". Other-
Fuses287
Breakdown assistance
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