service MERCEDES-BENZ CLA-CLASS 2013 User Guide

Do not connect any equipment to a diagnos-
tics connection in the vehicle.GWARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre.
Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle
is improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined
at a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership.
Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
R the safety notes in this manual
R the technical data in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty.
24IntroductionProCarManuals.com

Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature
and can be used to:
R assist in recognising and rectifying faults
and defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem-
ory and fault data memory.
Services include, for example:
R repair services
R service processesRwarranties
R quality assurance
It is read by employees of the service network
(including manufacturers) using special diag-
nostic testers. More detailed information is
obtained from it, if required.
After a fault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorised
expert), could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case
of an emergency.
Copyright information
General notes
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource
Introduction25ZProCarManuals.com

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: ( Y page 24).
Panic alarm
X To activate: press ! button : for at
least one second.
An alarm sounds and the exterior lighting
flashes.XTo deactivate: press ! button :
again.
or
XInsert the key into the ignition lock.
i The panic alarm function is only available
in Mexico.
Occupant safety
Important safety notes
GWARNING
Modifications to the restraint systems could
result in them not functioning properly any
more. The restraint systems could then no
longer protect vehicle occupants as they are
designed to do and could fail in the event of
an accident or activate unexpectedly, for
example. There is an increased risk of injury.
Never modify parts of the restraint systems.
Do not attempt to modify the wiring as well as
electronic components or their software.
The airbag system can be adapted for a per-
son with disabilities. For further information,
consult a Mercedes-Benz Service Centre.
The seat belts, together with SRS (Supple-
mental Restraint System), are complemen-
tary, co-ordinated restraint systems
( Y page 41). They reduce the risk of injury
in specific, pre-defined types of accident sit-
uations and thereby increase occupant
safety. However, seat belts and airbags gen-
erally do not protect against objects pene-
trating the vehicle from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R the seat and head restraint are adjusted
properly ( Y page 94)
R the seat belt has been fastened properly
( Y page 46)
R the airbags can inflate without restriction if
deployed ( Y page 42)
R the steering wheel is adjusted properly
( Y page 100)
R the restraint systems have not been modi-
fied
An airbag increases the protection of vehicle
occupants wearing a seat belt. However, air-
bags are only an additional restraint system
that complements, but does not replace, the
seat belt. All vehicle occupants must wear
their seat belt correctly at all times, even if
the vehicle is equipped with airbags. The air-
bags are not deployed in all types of acci-
dents. For example, if the protective capacity
of correctly fastened seat belts is not
increased by deploying the airbags, the air-
bags will not deploy.40Occupant safetySafety
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Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R shift the manual transmission into neutral.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children or animals unattended in the vehicle.
Always keep the key out of reach of children.GWARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there
is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
GWARNING
If the child restraint system is placed in direct
sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of
injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket,
for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
If a child is travelling in your vehicle, secure
the child using a child restraint system which
is appropriate to the size, age and weight of
the child. In order to correctly secure the child
in the child restraint system, always comply
with the child restraint system manufactur-
er's installation instructions. You should pref-
erably fit the restraint system to a suitable
rear seat. Make sure that the child is secured
for the trip.
Mercedes-Benz recommends that you use
the listed child restraint systems
( Y page 59). You can obtain further infor-
mation about the correct child restraint sys-
tem from any Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre.
Child restraint system on the front-
passenger seatGWARNING
If the front-passenger front airbag is not dis-
abled:
R a child secured in a child restraint system
on the front-passenger seat could be seri-
ously or even fatally injured by the front-
passenger airbag deploying. This is espe-
cially a risk if the child is in the immediate
vicinity of the front-passenger front airbag
when it deploys.
R never secure a child on the front-passenger
seat in a rearward-facing child restraint sys-
tem. Only secure a rearward-facing child
restraint system on a suitable rear seat.
R and you secure a forward-facing child
restraint system to the front-passenger
seat, you must move the front-passenger
seat as far back as possible. When doing
so, ensure that the shoulder belt strap from
the belt outlet on the vehicle is routed
towards the front to the shoulder belt guide
on the child restraint system. Set the belt
height adjustment so that the belt strap is
routed towards the front along the bottom.
The front-passenger front airbag is not disa-
bled:
R on vehicles without automatic child seat
recognition on the front-passenger seat
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat,
unless a child restraint system with trans-
52Children in the vehicleSafety
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ponders for automatic child seat recogni-
tion is fitted to the front-passenger seat
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat, if the
4 PASSENGER AIRBAG OFF indicator
lamp is not lit.
To make you aware of this danger, a corre-
sponding warning sticker has been affixed to
the side of the dashboard and on both sides
of the sun visor on the front-passenger side.
Information about recommended child
restraint systems is available at any
Mercedes-Benz Service Centre.
Warning notice on the front-passenger sun visor
Warning symbol for a rearward-facing child
restraint system
Do not use a rearward-facing child restraint
system on a seat that is protected by an air-
bag installed in front of it.
Automatic child seat recognition on the
front-passenger seatGWARNING
If the 4 PASSENGER AIRBAG OFF indica-
tor lamp does not light up when the child
restraint system is fitted, the front-passenger
front airbag has not been disabled. If the front-
passenger front airbag deploys, the child
could be seriously or even fatally injured.
Proceed as follows:
R do not use a rearward-facing child restraint
system on the front-passenger seat.
R fit a rearward-facing child restraint system
on a suitable rear seat.
or
R only use a forward-facing child restraint
system on the front-passenger seat and
move the front-passenger seat as far back
as possible. When doing so, ensure that the
shoulder belt strap from the belt outlet on
the vehicle is routed towards the front to
the shoulder belt guide on the child
restraint system. Set the belt height adjust-
ment so that the belt strap is routed
towards the front along the bottom.
R have the automatic child seat recognition
checked at a qualified specialist workshop.
To ensure that the automatic child seat rec-
ognition on the front-passenger seat func-
tions/communicates correctly, never place
objects, e.g. a cushion, under the child
restraint system. The entire base of the child
restraint system must always rest on the seat
cushion. An incorrectly fitted child restraint
system cannot perform its intended protec-
tive function in the event of an accident, and
could lead to injuries.
Children in the vehicle53SafetyZProCarManuals.com

The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only fit spare
bulbs of the same type and the specified volt-
age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
There are bulbs other than the xenon bulbs
that you cannot replace yourself. Replace
only the bulbs listed ( Y page 115). Have the
bulbs that you cannot replace yourself
replaced at a qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Overview of bulb replacement – bulbs
You can replace the following bulbs. The
details for the bulb type can be found in the
legend.
Halogen headlamps
:Turn signal lamp: PY 21 W;Main-beam headlamp/daytime driving
lights/side lamp/parking lamp:
H15 55 W/15 W=Dipped-beam headlamp: H7 55 W
Vehicles with Intelligent Light System
:Cornering lamp: H7 55 W
Tail lamp (halogen headlamps)
:Rear foglamp: P 21 W;Brake lamp: W 16 W=Brake lamp: W 16 WReplacing bulbs115Lights and windscreen wipersZProCarManuals.com

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: ( Y page 24).
Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could other-
wise mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the defrost windscreen function
briefly, if required
THERMATIC automatic climate control/
THERMOTRONIC automatic climate control
regulates the temperature and the humidity
of the vehicle interior and filters out undesir-
able substances from the air.
THERMATIC automatic climate control/
THERMOTRONIC automatic climate control is
only operational when the engine is running.
Optimum operation is only achieved with the
side windows and panorama sliding sunroof
closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off ( Y page 135).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 88). This
will speed up the cooling process and the
desired vehicle interior temperature will be
reached more quickly.
i The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. With THERMOTRONIC auto-
matic climate control, gaseous pollutants
and odours will also be reduced. A clogged
filter reduces the amount of air supplied to
the vehicle interior. For this reason, you
should always observe the interval for
replacing the filter, which is specified in the
Service Booklet. As it depends on environ-
mental conditions, e.g. heavy air pollution,
the interval may be shorter than stated in
the Service Booklet.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the key has been removed in order to
dry the air-conditioning system. The vehicle
is then ventilated for 30 minutes.124Overview of climate control systemsClimate control
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Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start.The HOLD function or DISTRONIC PLUS is activated.XDeactivate the HOLD function ( Y page 181) or DISTRONIC
PLUS ( Y page 173).XTry to start the engine again.The engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the key back to position 0 in the ignition lock before
attempting to start the engine again.XTry to start the engine again ( Y page 145). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0.The fuel tank is empty.XRefuel the vehicle.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak
or discharged.XJump-start the vehicle ( Y page 306).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre.150DrivingDriving and parking
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There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating DIS-
TRONIC PLUS ( Y page 178).
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle
in front. The specified minimum distance is
set using the control on the cruise control
lever.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
and:
R the seat belt is unfastened and the driver's
door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
If a fault occurs, then the transmission may
also be shifted into position P automatically.
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the set speed.
:To store the current speed or a higher
speed;To store the current speed or a lower
speedXPress the cruise control lever up : for a
higher speed or down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored. DISTRONIC PLUS
is activated and adjusts the vehicle's speed
to the new speed stored.XTo adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up : or down ; to the pressure
point.
The last stored speed increases or decrea-
ses in 1 km/h increments.XTo adjust the set speed in 10 km/h
increments: press the cruise control lever
briefly up : or down ; beyond the pres-
sure point.
The last stored speed increases or decrea-
ses in 10 km/h increments.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Driving systems177Driving and parkingZProCarManuals.com

Activating the HOLD functionXMake sure that the activation conditions
are met.XDepress the brake pedal.XQuickly depress the brake pedal further
until : appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function
The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position D or R.
R the transmission is in position P on vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until : disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
Vehicles with automatic transmission
If a fault occurs, then the transmission may
be shifted into position P automatically.
Vehicles with manual transmission
The Brake immediately message can also
appear in the multifunction display.XImmediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function.
PARKTRONIC
Important safety notes
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
182Driving systemsDriving and parking
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