ignition MERCEDES-BENZ E CLASS 2019 Owner's Guide

Notes on operating safety
\nWARNINGRisk of distraction from infor‐mation systems and communicationsequipment
Ifyou operate information and communica‐tion equipment integrated inthevehiclewhen driving,you will be distracted fromthetraffic situation. This could also causeyoutolose control ofthevehicle.
Only operatethis equipment whenthetraffic situation permits.
Ifyou cannot be sure ofthis,stopthevehicle whilst paying attentiontoroadand traffic conditions and operatetheequipment withthevehiclestationary.
\nWARNINGRisk of distraction from oper‐ating mobile communication equipmentwhilethevehicle is in motion
Ifyou operate mobile communication equip‐ment when driving,you will be distracted
fromthe traffic situation. This could alsocauseyoutolose control ofthevehicle.
Only operatethis equipment whenthevehicle isstationary.
Foryourown safety, alwaysobservethefollow‐ing points when operating mobile communica‐tions equipment and especiallyyourvoice con‐trol system:
RObservethe legalrequirementsforthe coun‐try in whichyou are driving.
RWhile driving, only operate mobile communi‐cations equipment andyourvoice controlsystem whenthe traffic conditions permit it.You mayotherwise be distracted fromthetraffic conditions and cause an accident,injuringyourself andothers.
RIfyou usethevoice control system in anemergencyyourvoice canchange andyourtelephone call, e.g. an emergency call, canthereby be unnecessarily delayed.
RFamiliarizeyourself withthevoice controlsystem functions beforestartingthe journey.
Operation
Overview of operation oftheVoice ControlSystem onthe multifunctionsteering wheel
TheVoice Control System is operational approx‐imatelythirty seconds afterthe ignition isswitched on.
Voice Control System233

User profile
Setting a user profileMultimedia system:
SystemgPersonalization
Displaying a user profile whenstartingIfthis function is active, a promptappears whenstartingthe system asking which user profiletouse.
SelectDisplay Profile Selection after Start.
Activatesor deactivateSthe function.
Selecting a user profile
SelectGuest Profileor individual profile;.
Some settings fromthe user profile are onlyloaded whenthevehicle isstationary orwhenthe ignition is switched on.
Automatic synchronizationEach timethe ignition is switched off or on,theindividual user profiles are synchronized onthemultimedia system and onthe server.Thisensuresthatthe latest user profiles are alwaysavailable.
SelectAutomatic Synchronization.
Activatesor deactivateSthe function.
For more information about importing/exporting user profiles (→page 265).
Creating a user profileMultimedia system:
SystemgPersonalization Create
Profile
Enter a name.
Selectv.
Thefollowing information is saved inthe userprofile,forexample:
RSystem settings
RSettings intheTVtuner'schannel list
RNavigation and traffic information
The settings differ depending onthevehicleequipment.
Importing/exporting user profiles
Requirements:RThere is an Internet connection .
RA Mercedes me accountexists at http://www.mercedes.me.
RThePersonalizationservice is active.
Multimedia system:
SystemgPersonalization Manual
Export/Import
This function is notavailable in all countries.
Only individual profiles can be imported orexported.
The individual profiles are always collectivelyimported orexported.
Import:selectImport Profiles from Server.TheThe profile data import overwrites allexisting profile data. Do you want to con-tinue?message appears.
SelectYes.User profiles are imported.Export:selectExport Profiles to the Server.User profiles areexported.
Certain settings, such as address bookentries or previous destinations fromthenavigation system, are notexported.
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Multimedia system:
System Software Update
Automatic update
SwitchAutomatic Online Updateons.Updates are performed.
The currentstatus ofthe updates is dis‐played.
Manual update
DeactivateSAutomatic Online Update.
Select an update fromthe list andstarttheupdate.
Activating the softwareupdate
Restartthe system.
Function of important system updatesImportant system updates may be necessaryforthe security ofyour multimedia system's data.Please installthese updates, or elsethe securityofyour multimedia system cannotbe ensured.
If automatic software updates are activated,the system updates will be downloaded auto‐matically (→page 266).
As soon as an update isavailablefor download,a corresponding message appearsonthe mediadisplay.
You havethefollowing selection options:
RDownload
The update will be downloaded inthe back‐ground.
RDetails
Information aboutthe pending systemupdate is displayed.
RLater
The update can be downloaded manually at alater time (→page 266).
Ifthe download is completed andthe update isreadyfor installation,you will be informed ofthisafterthe next ignition cycle,forexample.
Parkthevehicle safely in a suitable locationbeforestartingthe installation.
Requirementsforthe installation:
RThe ignition is switched on.
RThe engine is notrunning.
RNotes andwarnings havebeenread andaccepted.
RThe parking brake is applied.
If allrequirements are met,the update will beinstalled. The multimedia system cannotbeoperated whilethe update is being installed andvehicle functions arerestricted.
If errorsshould occur duringthe installation,themultimedia system automatically attemptstorestorethe previousversion. Ifrestoration ofthepreviousversion is not possible, a symbolappears onthe center console display.Pleaseconsult aqualified specialistworkshoptoresolvethe problem.
Reset function
Multimedia system:
System Reset
Personal data is deleted,forexample:
RStation presets
RConnected mobile phones
Multimedia system267

ProgramFunction
VitalityCan counteractfatigue in monotonous driving situations.Fast-paced music and a vitalizing massagepro‐vide invigoratingstimulationforthevehicle occupants. The air is purified using ionization and a pleasantfragrance isreleased. Thevehicle interior is illuminated in astimulating hue andthe seat isventilated.
PleasureCan promotea positive mood inthe occupants. Moderatelyfastmusic is played and a massage program isactivated. The air is purified using ionization and a pleasant fragrance isreleased. Thevehicle interior isilluminated with amicable lighting.
Well beingCan aidthe physical and mentalrelaxation of occupants. A back massage combined with localwarmthpro‐viderelaxation. The air is purified using ionization and a pleasant fragrance isreleased. The music playerplaysselections of calming music andthevehicle interior is illuminated with pleasant lighting.
TrainingCan counteractthe onset of muscletension, limbsfalling asleep orstress withtargetedrelaxation orstim‐ulationexercises. Theexercises are demonstrated in short videos. The air is purified using ionization and apleasant fragrance isreleased. Thevehicle interior is illuminated with lighting appropriatetotheexercise.
Please notethattheavailable programs andthe associated functions are dependent onyourvehicle equipment. Depending onyourequipment,fewer functions may beavaila‐ble.
Startingthe ENERGIZING comfort program
Requirements:RThe ignition is switched on.
ENERGIZING comfort isavailable approx‐imatelyfiveminutes afterstartingthe multi‐media system.
Multimedia system:
Vehicle ENERGIZING Comfort
Selecting a seat
SelectSeat Selection.
Selectthe desired seat orAll Seatss.
Multimedia system269

Callingthe Mercedes-Benz Customer Centerusing the multimedia system
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
Multimedia system:
PhoneªContacts
CallMercedes me connect.The call is made.
Then,you can select a service and be con‐nectedtoa specialist atthe Mercedes-BenzCustomer Center.
Making a call viatheoverhead control panel
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
1Service call button (me button)
2SOS button cover
3SOS button
Tomake a service call:press button1.
Tomake an emergency call:press SOSbutton cover2brieflytoopen.
Press and hold SOS button3for at leastone second.
If a service call is active, an emergency call canstill be triggered. This has priorityover allotheractive calls.
Service calls are only possible if a mobile phonenetwork isavailable.
Information aboutthe service call usingthemebuttonA calltothe Mercedes-Benz Customer Centerhas been initiated viathe me button intheover‐head control panel orthe multimedia system.
Intheevent of a breakdown,you willget sup‐port:
RAqualified Mercedes-Benztechnician pro‐vides breakdown assistance on site and/orthevehicle will betowedtothe nearestauthorized Mercedes-Benz Center.
You may bechargedforthese services.
Multimedia system313

Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(→page317).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
atthe site ofthe accident. It helps locate anaccident site in placesthat are difficulttoaccess. However,even if avehicle is equippedwith eCall,this does not meanthe system is ON.As such, eCall does notreplace dialing911 intheevent of an accident.
The emergency call can be made automatically(→page316) or manually (→page316). Onlymake emergency calls ifyou orothers are inneed ofrescue.
Only make emergency calls ifyou orothers arein need ofrescue. Do not make an emergencycall intheevent of a breakdown or a similar sit‐uation.
Displaysinthe media display:SOS READY: eCallavailable
SOS NOT READY:the ignition is not on or eCallis notavailable.
During an active emergency call,Sappearsinthe display.
You canfind more information ontheregionalavailability of eCall system at: http://www.mercedes-benz.com/connect_ecall.
Multimedia system315

Ifthere is a malfunction inthe emergencycall system (e.g. a malfunction withthespeaker, microphone, airbag, SOS button), acorresponding message appearsinthe mul‐tifunction display ofthe instrument cluster.
Triggering an automatic emergency call
RequirementsRThe ignition is switched on.
RThestarter battery is sufficientlycharged.
Ifrestraint systems such as airbags or Emer‐gencyTensioning Devices havebeen activatedafter an accident,the Mercedes-Benz emer‐gency call system may automatically initiate anemergency call.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
The SOS button intheoverhead control panelflashes untilthe emergency call isfinished.
It is not possibletoimmediately end an auto‐matic emergency call.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
If an emergency call has been initiated:
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center operator.
RBased onthe call,the operator decideswhether it is necessarytocallrescueteamsand/orthe policetothe accident site.
RIf novehicle occupant answers, an ambu‐lance is senttothevehicle immediately.
Triggering a manual emergency callPress and holdthe SOS button intheover‐head control panelfor at leastone second.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center service provider.
ROnthe basis ofthe call,the service providerdecides whether it is necessarytocallres‐cueteams and/orthe policetothe accidentsite.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
316Multimedia system

Opening/closingthe hood
\nWARNINGRisk of accident ifthe enginehood is unlatched while driving
An unlocked engine hood may open up whenthevehicle is in motion and blockyour view.
Never unlatchthe engine hood whiledriving.
Beforeevery trip, ensurethattheengine hood is latched.
\nWARNINGRisk of accident and injurywhen opening and closingthe enginehood
When opening or closingthe engine hood, itmay suddenly drop intothe end position.
There is arisk of injuryfor anyone intheengine hood'srange of movement.
Only open or closethe engine hoodwhenthere are no persons intheengine hood'srange of movement.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNINGRisk of injuryduetomovingparts
Certain components inthe engine compart‐ment may continuetomoveor suddenlymoveagaineven afterthe ignition has beenswitched off, e.g.the coolerfan.
Makesure ofthefollowing before performingtasks inthe engine compartment:
Switchthe ignition off.
Nevertouchthe danger zone surround‐ing moving component parts, e.g.therotation area ofthefan.
Removejewelry andwatches.
Keep items of clothing and hairawayfrom moving parts.
\nWARNINGRisk of injuryfromtouchingcomponent parts undervoltage
The ignition system andthe fuel injectionsystemworkunder highvoltage. Ifyoutouchcomponent parts which are undervoltage,you couldreceivean electric shock.
Nevertouch component parts oftheignition system orthe fuel injection sys‐tem whenthe ignition is switched on.
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Maintenance and care349

Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGRisk of injuryfrom usingthewindshield wipers whilethe engine hoodis open
Whenthe engine hood is open andthe wind‐shield wipers are set in motion,you can betrappedbythe wiper linkage.
Always switch offthe windshield wipersand ignition before openingthe enginehood.
Toopen:pull lever1toreleasethe hood.Push handle1ofthe hood catch upwardsand liftthe hoodbyapproximately15in(40 cm).Toclose:lowerthe hood and let itfall from aheight of approximately 8 in (20 cm).
Ifthe hood canstill be lifted slightly,openthe hood again and close it with a little moreforce until it engages correctly.
350Maintenance and care

On-board computer:
Service Engine Oil Level
You will see one ofthefollowing messages inthe multifunction display:
Measuring Engine Oil Level...: measurementofthe oil level is notyet possible.Repeattherequest after a maximum of 30 minutes' driv‐ing.
Engine Oil Level OKandthe bar displayforindicatingthe oil level inthe multifunctiondisplay is green and is between "min" and"max":the oil level is correct.
Engine Oil Level Add 1.0 landthe bar displayfor indicatingthe oil level inthe multifunctiondisplay is orange and is below "min": add1.1 US qt (1 l) of engine oil.
Reduce Engine Oil Levelandthe bar displayfor indicatingthe oil level inthe multifunctiondisplay is orange and is above"max": drainofftheexcess engine oil. Consult aqualifiedspecialistworkshop.
For Engine Oil Level Switch Ignition On:switch onthe ignitiontocheckthe engine oillevel.
Engine Oil Level System Inoperative: sensordefective or not inserted. Consult aqualifiedspecialistworkshop.
Engine Oil Level System Currently Unavail.:closethe hood.
Adding engine oil
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGRisk offireand injury fromengine oil
If engine oil comes into contact withhotcomponent parts inthe engine compart‐ment, it may ignite.
Make surethat no engine oil is spillednexttothefiller opening.
Allowthe enginetocool off andthor‐oughly cleanthe engine oil from compo‐nent parts beforestartingthevehicle.
NOTEEngine damagecausedbyanincorrect oilfilter, incorrect oil or addi‐tives
Do not use engine oils or oilfilterswhich do not correspondtothe specifi‐cationsexplicitly prescribedfortheservice intervals.
Do not alterthe engine oil or oilfilter inordertoachievelongerchange intervalsthan prescribed.
Do not use additives.
352Maintenance and care