tow MERCEDES-BENZ E CLASS 2019 Repair Manual

An economicalroute is calculated. The jour‐ney time may be somewhat longerthanforquickerroutes.
The symbolforthe currentvehicle position isdisplayed in green.
RFast Route
Aroute with aquick journey time is calcula‐ted.
RShort Route
Aroute with a shortdriving distance is calcu‐lated.
Automatic Traffic Jam Avoidancecan beswitched onsor offSfortheseroute types.IfAutomatic Traffic Jam Avoidanceis switchedon,Ask in the Event of Traffic Jam Avoidancecanbe selected.
TheAutomatic Traffic Jam AvoidanceandAsk inthe Event of Traffic Jam Avoidancesettings arenotavailable ineverycountry.
The settings enablethefollowing:
RAutomatic Traffic Jam Avoidance
Theroute is calculated withthe currently setroute type.
Trafficreports via LiveTraffic Information aretaken into account.
LiveTraffic Information is notavailable in allcountries.
RAsk in the Event of Traffic Jam Avoidance
A promptappears when a newroute is detec‐ted with a shorter journey time based on traf‐ficreports.You can continuetousethe cur‐rentroute or usethe dynamicroute instead.
Selectingroute optionsMultimedia system:
NavigationÀRoute and Posi-
tion Avoid Options
Avoiding areas
SelectAreas(→page 292).
Avoiding highways,ferries, motorail trains,tunnels, unpavedroads
Selectsor deselectSavoid option.
Usingtollroads
SelectUse Toll Roads.
SelectCashorElectronic BillingorOff.Theroutetakes into accountroadsthatrequirethe payment of a usagefee (toll).
IfOffis selected,tollroads are nottaken intoaccount.
The selectedroute options cannot always beimplemented. Therefore, aroute may include aferry,for instance,eventhoughtheavoidFerriesoption is enabled. A message appears andyouwill hear a corresponding message.
Using carpool lanes
SelectNumber of Occupants in the Vehicle.
Select number.When using carpool lanes, observethe appli‐cable legalrequirements aswell as any con‐ditions pertainingtowhen and where suchlanes may be used. Carpool lanes may onlybe used if certain conditions are met.
Theseroute options are notavailable ineverycountry.
Multimedia system279

Information onNearField Communication(NFC)NFC enables short-range wireless data transferor (re)connection of a mobile phone withthemultimedia system.
Thefollowing functions areavailable withouthaving authorized a mobile phone:
RTransferring a URLtobe viewed inthe multi‐media system (seethe manufacturer's oper‐ating instructions).
RSetting upthevehicle'sWi-Fi access dataviathe system settings (→page 261).
Further information can befound at: http://www.mercedes-benz.com/connect
Usingthe mobile phone withNearField Com‐munication (NFC)
Requirements:RNFC is activated onthe mobile phone (seethe manufacturer's operating instructions)
RThe mobile phone's screen is switched onand unlocked (seethe manufacturer's oper‐ating instructions)
Toconnect a mobile phone:openstowagecompartment cover1.
Placethe NFC area ofthe mobile phone (seemanufacturer's operating instructions) onNFC logo2onthe inside ofthe cover.The mobile phone is connectedtothe multi‐media system.
Tochange mobile phones:placethe NFCarea ofthe mobile phone (see manufactur‐er's operating instructions) on NFC logo2.Ifthe mobile phone has already been author‐ised onthe multimedia system, it is now con‐nected.
Ifthe mobile phone is authorised onthe mul‐timedia systemforthefirst time, it is connec‐ted after confirmingthe mobile phoneinstructions (seethe manufacturer's operat‐ing instructions).
Further information can befound at: http://www.mercedes-benz.com/connect
Settingthereception and transmissionvol‐ume
Requirements:RA mobile phone is authorized (→page 298).
Multimedia system:
PhoneZOptionsPhone
This function ensures optimal languagequality.
SelectReception VolumeorTransmissionVolume.
Multimedia system301

Callingthe Mercedes-Benz Customer Centerusing the multimedia system
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
Multimedia system:
PhoneªContacts
CallMercedes me connect.The call is made.
Then,you can select a service and be con‐nectedtoa specialist atthe Mercedes-BenzCustomer Center.
Making a call viatheoverhead control panel
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
1Service call button (me button)
2SOS button cover
3SOS button
Tomake a service call:press button1.
Tomake an emergency call:press SOSbutton cover2brieflytoopen.
Press and hold SOS button3for at leastone second.
If a service call is active, an emergency call canstill be triggered. This has priorityover allotheractive calls.
Service calls are only possible if a mobile phonenetwork isavailable.
Information aboutthe service call usingthemebuttonA calltothe Mercedes-Benz Customer Centerhas been initiated viathe me button intheover‐head control panel orthe multimedia system.
Intheevent of a breakdown,you willget sup‐port:
RAqualified Mercedes-Benztechnician pro‐vides breakdown assistance on site and/orthevehicle will betowedtothe nearestauthorized Mercedes-Benz Center.
You may bechargedforthese services.
Multimedia system313

You canfind information onthefollowingtopics:
RActivation of Mercedes me connect
ROperatingthevehicle
RNearest authorized Mercedes-Benz Center
ROther products and services from Mercedes-Benz
Data is transferred duringthe connectiontotheMercedes-Benz Customer Center (→page314).
Information on Mercedes me connect acci‐dent managementThe Mercedes me connect accident manage‐ment is anextension ofthe Mercedes-Benzemergency call system (→page315).
An emergency call is madetothe Mercedes-Benz emergency call center after an accident:
RAvoice connection is madetoa contact per‐son atthe Mercedes-Benz emergency callcenter.
RIf necessary,the contact person attheMercedes-Benz emergency call centerfor‐wardsthe calltoMercedes me connect acci‐dent management.
Forwardingthe call is not possible in allcountries.
RIf necessary,thevehicle will betowedtoanauthorized Mercedes-Benz Center.
Arranging a service appointment viaMercedes me connectIfyou haveactivatedthe maintenance manage‐ment service,relevantvehicle data is transferredautomaticallytothe Mercedes-Benz CustomerCenter.You willthenreceiveindividualrecom‐mendationsregardingthe maintenance ofyourvehicle.
Regardless of whetheryou haveconsentedtothe maintenance management service,the multi‐media systemremindsyou after a certainamount of timethat a service is due. A promptappears asking ifyouwould liketomake anappointment.
Toarrange a service appointment:selectCall.Afteryour agreementthevehicle data is sentand a Mercedes-Benz Customer Centeremployee deals withyour appointment. The
information isthen senttoyour desiredservice outlet.
This service outlet willthen contactyouwithin24hours.
Ifyou selectLaterafterthe service messageappears,the message is hidden andreap‐pears after a certain period of time.
Transferred data during a service call
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Whenyou make a service call via Mercedes meconnect, data will be transmitted.
Thefollowing data is transmitted if a service callis made via Mercedes me connect:
RVehicle identification number
RReasonforthe initiation ofthe call
314Multimedia system

Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(→page317).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
atthe site ofthe accident. It helps locate anaccident site in placesthat are difficulttoaccess. However,even if avehicle is equippedwith eCall,this does not meanthe system is ON.As such, eCall does notreplace dialing911 intheevent of an accident.
The emergency call can be made automatically(→page316) or manually (→page316). Onlymake emergency calls ifyou orothers are inneed ofrescue.
Only make emergency calls ifyou orothers arein need ofrescue. Do not make an emergencycall intheevent of a breakdown or a similar sit‐uation.
Displaysinthe media display:SOS READY: eCallavailable
SOS NOT READY:the ignition is not on or eCallis notavailable.
During an active emergency call,Sappearsinthe display.
You canfind more information ontheregionalavailability of eCall system at: http://www.mercedes-benz.com/connect_ecall.
Multimedia system315

Multimedia system:
MediaàMedia Sources Mem. Card
InsertingThe multimedia connection unit is located inthestowage compartment underthe armrest.
Insertthe SD memory card intothe SD cardslot until it engages. The side withthe con‐tacts mustface downwards.Playable musicfiles are played back.
Removing
Pressthe SD card.
Removethe SD card.
Multimedia system325

Connecting USB devices
NOTEDamagecausedbyhightempera‐tures
Hightemperatures can damage USB devices.
Removethe USB device after use andtakeit out ofthevehicle.
The multimedia connection unit isfound inthestowage compartment underthe armrest andhas two USB ports.
Depending onthevehicle's equipment, addi‐tional USB ports can befound inthestowagecompartment ofthe center console and intherear passenger compartment.
Connectthe USB devicetothe USB port.Playable musicfiles are played back only ifthe corresponding media display is activated.
Usethe USB port identifiedby

Activating/deactivating full-screen modeMultimedia system:
MediaàMedia Sources
Select a datastorage medium.Playable videofiles are played back.
Toactivate full-screen mode:selectFull Screen.
Todeactivate full-screen mode:pressthetouchpad.
Changing video settingsMultimedia system:
MediaZOptionsPicture Format
Thefollowing pictureformats areavailable:
RAutomatic
R16:9
R4:3
RZoom
Select a pictureformat.
Adjusting the brightness manuallyIftheAutomaticpictureformat is switched off,you can adjustthe brightnessyourself.
SelectBrightness.
Adjustthe brightness.
Media search
Startingthe media searchMultimedia system:
MediaªSearch
Depending onthe connected media sources andfiles,thefollowing categories are listed:
RCurrent Track List
RKeyword Search
RPlaylists
RArtists
RAlbums
RTracks
RFolders
RMusic Genres
RYear
RComposers
RVideos
RPodcasts(Apple®devices)
RAudiobooks(Apple®devices)
Select a category.
The categories areavailable as soon astheentire media content has beenread in andanalyzed.
Media Interface
Information aboutthe Media InterfaceMedia Interface is a universal interfacefortheconnection of mobile audio equipment. The mul‐timedia system has two USB ports. The USBports are located inthestowage compartmentunderthe armrest.
Supported devices
The Media Interface allowsyoutoconnectthefollowing datastorage media:
RiPod®
RiPhone®
RMP3 player
RUSB devices
330Multimedia system

ASSYST PLUS service interval display
Function ofthe ASSYST PLUS service intervaldisplay
The ASSYST PLUS service interval display ontheInstrument Display provides information ontheremaining time or distance beforethe nextservice due date.
You can hidethis service message usingtheback button onthe left-hand side ofthesteeringwheel.
Depending on howthevehicle is used,theASSYST PLUS service interval display mayshortenthe service interval, e.g. inthefollowingcases:
RMainly short-distance driving
RWhenthe engine is often leftidlingfor longperiods
RIntheevent of frequent coldstart phases
Mercedes-Benzrecommendsavoiding suchoperating conditions.
You can obtain further information concerningthe servicing ofyourvehicle from aqualified
specialistworkshop, e.g. an authorizedMercedes-Benz Center.
Displayingthe service due date
On-board computer:
Service ASSYST PLUS
The next service due date is displayed.
Toexitthe display:pressthe back buttononthe left-hand side ofthesteering wheel.
Make suretoobservethefollowing furtherrela‐ted subject:
ROperatingthe on-board computer(→page 221).
Information onregular maintenancework
NOTEPrematurewearthroughfailuretoobserveservice due dates
Serviceworkwhich is not carried out attheright time or incompletelycan leadtoincreasedwear and damagetothevehicle.
Always observethe prescribed serviceintervals.
Always havethe prescribed serviceworkcarried out at aqualified specialistworkshop.
Special servicerequirements
The prescribed service interval is based on nor‐mal operation ofthevehicle. Maintenanceworkwill needtobe performed more often ifthevehi‐cle is operated under arduous conditions orincreased loads.
The ASSYST PLUS service interval display is onlyan aid. The driver ofthevehicle bearsresponsi‐bility asregardstowhether maintenanceworkneedstobe performed more oftenthan speci‐fied based onthe actual operating conditionsand/or loads.
Examples of arduous operating conditions:
Rregular city driving with frequent intermedi‐atestops
Rmainly short-distance driving
Maintenance and care347

Ifyouwould liketoleavethevehicle while itis beingwashed, make surethe SmartKeyislocated inthevehicle. The]gear isother‐wise automatically engaged.
If, afterthe carwash,youremovethewaxfromthe windshield and wiperrubbers,thiswill prevent smearing andreduce wipernoise.
Information on using a powerwasher
\nWARNINGRisk of accident when usinghigh-pressure cleaning equipment withround-spraynozzles
Thewater jet from around-spraynozzle (dirtgrinder) may cause damagetotires and sus‐pension componentsthat is not visible.
Components damaged inthisway mayfailunexpectedly.
Do not use high-pressure cleaningequipment withround-spraynozzlestocleanyourvehicle.
Damaged tires or suspension compo‐nents must bereplaced immediately.
Toavoid damageto yourvehicle, observethefol‐lowing when using a powerwasher:
Rkeepthe SmartKeyat least10ft(3 m)awayfromthevehicle. Otherwisethe trunk lidcould open unintentionally.
Rmaintain a distance of at least11.8 in(30 cm)tothevehicle.
Rvehicles with decorativefoil:parts ofyourvehicle are covered with a decorativefoil.Maintain a distance of at least27.6 in(70 cm) betweenthefoil-covered parts ofthevehicle andthe nozzle ofthe powerwasher.Movethe powerwasher nozzle around whilstcleaning. Thewatertemperature ofthepowerwasher must notexceed140 °F(60 °C).
Robservethe information onthe correct dis‐tance inthe equipment manufacturer's oper‐ating instructions.
Rdo not pointthe nozzle ofthe powerwasherdirectly at sensitive parts such as tires, slits,electrical components, batteries, light bulbsandventilation slots.
Washingthevehiclebyhand
Observethe legalrequirements, e.g. in a numberof countries,washingbyhand is only permittedin specially designatedwash bays.
Use a mild cleaning agent, e.g. car shampoo.
Washthevehicle with lukewarmwater usinga soft car sponge. When doing so, do notexposethevehicletodirect sunlight.
Carefully hosethevehicle off withwater anddry using achamois.Takecare nottopointthewater jet directlytowardsthe air inletgrille.
356Maintenance and care