service MERCEDES-BENZ E-CLASS ESTATE 2012 Owners Manual

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Disclaimer
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Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
yourv ehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them
may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benzi s constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, descriptions may vary from those
of your own vehicle.
The following are integral components of the
vehicle:
R Owner's Manual
R Service Booklet
R equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2125847981Z102 É2125847981Z102(ËÍ

1, 2, 3 ...
12 Vsocket
see Socket
4ETS
see ETS/4ETS (Electronic Trac-
tionS ystem)
4MATIC (permanent four-wheel
drive) .................................................. 211
4MATIC off-road system ...................211 A
ABS (Anti-lock Braking System) Display message ............................ 269
Function/notes ................................ 70
Important safety notes ....................70
Warning lamp ................................. 301
Activating/deactivating air-recir-
culation mode .................................... 149
Activating/deactivating cooling
with air dehumidification .................145
Active Blin dSpot Assist
Activating/deactivating (on-
board computer) ............................ 257
Display message ............................ 285
Function/notes ............................. 229
Towing atrailer .............................. 232
Active Driving Assistance package .229
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 257
Display message ............................ 284
Function/notes ............................. 232
Towing atrailer .............................. 234
Active light function .........................130
Active multicontour seat ..................112
Active Service System see ASSYST PLUS
ADAPTIVE BRAKE ................................. 76
Adaptive brake lamps .........................72
Adaptive Highbeam Assist Display message ............................ 278
Function/notes ............................. 131
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 260AdBlue
®
Display message ............................ 281
Filling capacity ............................... 440
Notes ............................................. 440
Service indicator ............................ 350
AdBlue ®
service indicator ................350
Additional speedometer ...................258
Additives (engine oil) ........................442
Adjusting the headlamp range .........128
Airbags Front airbag (driver, front
passenger )....................................... 46
Important safety guidelines .............44
Kneebag .......................................... .46
Pelvis airbag .................................... 47
Sidebag ............................................ 47
Triggering ......................................... 43
Windowba g...................................... 48
Air-conditioning system
see Climate control
Airf ilter (white display message) ....281
AIRMATIC Display message ............................ 282
Function/notes ............................. 208
Air pressure
see Tyre pressure
Airv ents
Glove compartmen t....................... 156
Important safety notes ..................155
Rea r............................................... 156
Setting ........................................... 155
Setting the centre air vents ...........156
Setting the side air vents ...............156
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 260
AMG RIDE CONTROL sports sus-
pension ............................................... 209
Anti-glare film .................................... 341
Anti-loc kBraking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 188
Ashtray ............................................... 3314
Index

Assistance men
u(on-board com-
puter) .................................................. 255
ASSYST PLUS Displaying a service message ........349
Hiding a service message ..............349
Notes ............................................. 349
Resetting the service interval dis-
pla y................................................ 350
Service message ............................ 349
Special service requirements ......... 350
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................78
Function .......................................... .78
Interior motion sensor .....................79
Switching off the alarm ....................78
Tow-away protection ........................ 79
ATTENTIO NASSIST
Activating/deactivating .................257
Display message ............................ 282
Function/notes ............................. 220
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 278
see Lights
Automatic engine start (ECO start/
stop function) .................................... 167
Automatic engine switch-off (ECO
start/stop function) ..........................166
Automatic headlamp mode ..............125
Automatic transmission Accelerator pedal position .............174
Automatic drive program ...............175
Changing gea r............................... 173
DIRECT SELECT leve r..................... 171
Display message ............................ 293
Drive position (ECO start/stop
function) ........................................ 172
Drive program displa y.................... 172
Driving tips .................................... 174
Emergency running mode ..............179
Engaging drive position .................. 173
Engaging neutra l............................ 172
Engaging revers egear ................... 172
Engaging the par kposition ............ 172
Kickdow n....................................... 174
Manual drive program ....................177
Neutral (ECO start/stop function) .172 Overview
........................................ 170
Problem (fault) ............................... 179
Progra mselecto rbutton ................ 174
Pulling away ................................... 164
Releasing the parking lock man-
ually ............................................... 179
Selector leve r................................ 171
Shift range s................................... 176
Starting the engine ........................163
Steering wheel gearshift paddle s... 175
Trailer towing ................................. 174
Transmissio nposition display ........171
Transmission position display
(DIRECT SELECT lever) ................... 172
Transmission positions ..................173
Automatic transmission emer-
gency running mode .........................179
Auxiliary heating Activating/deactivating .................151
Activating/deactivating (on the
centre console ).............................. 152
Display message ............................ 295
Important safety notes ..................151
Problem (display message) ............155
Remote control .............................. 152
Setting ........................................... 262
Setting the departur etime ............ .153
Auxiliary ventilation
Activating/deactivating .................151
Activating/deactivating (on the
centre console ).............................. 152
Problem (display message) ............155
Remote control .............................. 152
Axle load, permissible (traile rtow-
ing) ...................................................... 450 B
Bag hook ............................................ 319
Ball coupling Folding in ....................................... 239
Folding out ..................................... 237
BAS (Brake Assist System) .................71
BAS PLUS (Brake Assist System
PLUS) .................................................... 71 Index
5

Important safety notes
..................195
Setting the specified minimum
distance ......................................... 201
Warning lamp ................................. 307
Door
Automatic locking (on-board com-
puter) ............................................. 261
Automatic locking (switch) .............. .90
Central locking/unlocking (key) ......83
Control pane l................................... 40
Display message ............................ 295
Emergency locking ........................... 90
Emergency unlocking .......................90
Important safety notes ....................88
Opening (from the inside) ................89
Drive program
Automatic ...................................... 175
Display ........................................... 171
Display (DIRECT SELECT lever) ......172
Manual .......................................... .177
Drive program selector .....................175
Driver's door see Door
Drive system
Active Blind Spot Assist .................229
Driving abroad
Service24h .................................... 350
Symmetrical dipped bea m............. 124
Driving on flooded roads ..................188
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .71
Electronic Brake-force Distribu-
tio n.................................................. 76
ESP ®
(Electroni cStability Pro-
gram) ............................................... 72
ETS/4ETS (Electronic Traction
System) ........................................... 73
Important safety guidelines .............70
Driving safety systems
ABS (Anti-lock Braking System) .......70
ADAPTIVE BRAKE ............................. 76
Adaptive brake lamps ......................72
BAS (Brake Assist System) ..............71
Overview .......................................... 70
PRE-SAFE ®
Brake ............................ .76Driving system
Active Lane Keeping Assist ............232
Driving systems
Active Driving Assistance pack-
age ................................................. 229
AIRMATIC ...................................... 208
AMG RIDE CONTROL sports sus-
pension .......................................... 209
ATTENTION ASSIST ........................220
Blind Spot Assist ............................ 225
Cruise control ................................ 189
Display message ............................ 282
Distronic Plu s................................ 195
HOLD function ............................... 205
Lane Keeping Assist ......................227
Lane package ................................ 225
Nigh tView Assist Plus ...................222
Parking Guidance ........................... 215
PARKTRONI C................................. 211
RAC ESTART (AMG vehicles) ..........207
Reversing camera ..........................218
Speed Limi tAssist ......................... 221
SPEEDTRONIC ............................... 192
Driving tips
AMG cerami cbrakes ..................... 188
Aquaplaning ................................... 188
Automatic transmission .................174
Brakes ........................................... 186
Downhill gradient ........................... 187
Driving abroad ............................... 124
Driving in winter ............................ .188
Driving on flooded road s................ 188
Driving on wet road s...................... 188
General .......................................... 185
Icy road surfaces ........................... 189
Limited braking efficiency on sal-
ted road s....................................... 187
New brake pads/linings ................187
Running-in tips ............................... 160
Snow chains .................................. 383
Symmetrical dipped bea m............. 124
Towing atrailer .............................. 236
Wet road surface ........................... 187
DVD audio
Operating (on-board computer) .....253
DVD video
Operating (on-board computer) .....253 Index
9

Switching the daytime driving
lights on/of
f(on-board computer) .259
Switching the exterio rlighting
delayed switch-off on/off (on-
board computer )............................ 260
Switching the surround lighting
on/off (on-board computer) ..........260
Turn signals ................................... 128
see Changing bulbs
see Interior lighting
Light sensor (display message) .......278
LIM indicator lamp Cruise control ................................ 190
DISTRONI CPLUS ........................... 196
Variabl eSPEEDTRONIC .................193
Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................310
Loading sill protector ........................ 326
Locking see Centra llocking
Locking (doors)
Automatic ........................................ 90
Emergency locking ........................... 90
From inside (central locking but-
ton) .................................................. 89
Locking centrally
see Centra llocking
Locking verification signal (on-
board computer) ............................... 262
Luggage compartment cover ...........319
Luggage compartment enlarge-
ment ................................................... 317
Luggage compartment floor ............325
Luggage holde r(EASY-PACK load-
securing kit) ...................................... .324
Lumbar support Adjusting ....................................... 113
Adjusting the 4-way lumba rsup-
por t................................................ 113
Luxu ry head restraint .......................110 M
M+S tyres ........................................... 382
Main-beam headlamps Changing bulbs .............................. 136
Display message ............................ 277Switching Adaptive Highbeam
Assist on/off
................................. 132
Switching on/off ........................... 129
Manual transmission
Engaging neutral (ECO start/stop
function) ........................................ 170
Engaging revers egear ................... 170
Gea rlever ...................................... 169
Pulling away ................................... 163
Shifting to neutra l.......................... 170
Shift recommendatio n................... 170
Starting the engine ........................163
Massage function (PULSE) ...............112
Matt finish (cleaning instructions) ..353
Memory card (audio) .........................253
Memory function ............................... 121
Mercedes-Benz Service Centre see Qualified specialist workshop
Message memory (on-board com-
puter) ................................................. .268
Messages see Display messages
Mirror
see Vanity mirror (in sun visor)
Mirrors
see Exterior mirrors
see Rear-view mirror
Mobile phone
Frequencies ................................... 433
Installatio n..................................... 433
Menu (on-board computer) ............254
Notes/placing in the bracket ......... 333
Sliding adapter ............................... 335
Transmission output (maximum) .... 433
Mobile telephone
Pre-installe dbracket ...................... 334
Modifying the programming (key) .....84
MOExtended tyres .............................363
Motorway mode ................................ 131
MP3 Operating ...................................... .253
see Separate operating instructions
Multifunction display
Function/notes ............................. 248
Permanent displa y......................... 25914
Index

Multifunction steering wheel
Operating the on-board computer .247
Overview .......................................... 35N
Navigation Menu (on-board computer) ............251
NECK-PRO head restraints
Operation ........................................ .48
Resetting after being triggered ........49
NECK-PRO luxury head restraints
Operation ........................................ .48
Resetting after being triggered ........50
Night View Assist Plus
Activating/deactivating .................223
Cleaning ......................................... 355
Function/notes ............................. 222
Problem (fault) ............................... 225
Notes on running in anew vehicle ..160 O
Occupant safety Childre ninthe vehicle ..................... 55
Important safety notes ....................42
Odometer
see Total distance recorder
see Trip meter
Oil
see Engine oil
On-board computer
AMG menu ..................................... 264
Assistance menu ........................... 255
Audi omenu ................................... 252
Convenience submenu ..................263
Displaying a service message ........349
Display messages ..........................268
DISTRONI CPLUS ........................... 202
Factory setting submenu ...............264
Heating submenu ........................... 262
Important safety notes ..................244
Instrument cluster submenu ..........258
Ligh tsubmenu ............................... 259
Menu overview .............................. 249
Message memory .......................... 268
Navigation menu ............................ 251
Operating the TV ............................ 253 Operating vide
oDVD ..................... 253
Operation ....................................... 247
RACETIMER ................................... 265
Service menu ................................. 257
Settings menu ............................... 258
Standard displa y............................ 249
Telephone menu ............................ 254
Trip menu ...................................... 249
Vehicle submenu ........................... 261
Operating system
see On-board computer
Outside temperature display ...........247
Overhead control panel ......................39
Override feature Rea rside windows ........................... 69 P
Pain tcode .......................................... 435
Paintwork (cleaning instructions) ...352
Panic alarm .......................................... 42
Panorama sliding sunroof Important safety information ...........99
Opening/closing ............................ 101
Opening/closing the roller sun-
blind ............................................... 101
Problem (malfunction) ...................103
Rain closing feature .......................101
Resetting ....................................... 102
Park Assist
Parking Guidance ........................... 215
Parking ............................................... 183
Important safety notes ..................183
Parking brake ................................ 184
Position of exterior mirror, front-
passenger side ............................... 120
Reversing camera ..........................218
see PARKTRONIC
Parking aid
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 271
Notes/function .............................. 184
Warning lamp ................................. 304 Index
15

Switching sea
theating on/off .......115
Switching the sea tventilation on/
off .................................................. 116
Selector lever
Cleaning ......................................... 356
Sensors (cleaning instructions) .......354
Service see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (on-board computer) .257
Service products
AdBlue ®
special additive s.............. 440
Brake fluid ..................................... 442
Coolant (engine) ............................ 442
Engine oil ....................................... 440
Fuel ................................................ 436
Important safety notes ..................435
Washer fluid .................................. .443
Settings
Factory (on-board computer) .........264
On-board computer .......................258
Setting the air distribution ...............147
Setting the airflow ............................148
SETUP (on-board computer) .............265
Shifting to neutral (manual trans-
mission) ............................................. 170
Short journeys (diesel particle fil-
ter) ...................................................... 186
Sidebag ................................................ 47
Side lamps Switching on/off ........................... 127
Side marker lamp Display mes-
sage .................................................... 277
Side windows Convenience closing ........................97
Convenience opening ......................96
Important safety notes ....................95
Opening/closing .............................. 96
Problem (malfunction) .....................99
resetting .......................................... 98
Skibag ................................................ 314
Sliding sunroof Important safety information ...........99
Opening/closing ............................ 100
Problem (malfunction) ...................103Rain closing feature
.......................100
Resetting ....................................... 100
see Panorama sliding sunroof
Snow chains ...................................... 383
Socket Centre console .............................. 332
Luggage compartment ...................333
Rea rcompartmen t......................... 332
Sockets
General notes ................................ 332
Spare wheel
Storing ........................................... 427
Specialist workshop ............................ 25
Spectacles compartment .................311
Speed, controlling see Cruise control
Spee dLimit Assist
Activating/deactivating the warn-
ing function .................................... 255
Displayin g...................................... 255
Display message ............................ 283
Display message in the multifunc-
tion displa y.................................... 221
Important safety notes ..................221
Speedometer
Activating/deactivating the addi-
tional speedometer ........................258
Digita l............................................ 250
In the Instrument cluster .........32, 245
Segments ...................................... 247
Selecting the unit of measure-
ment .............................................. 258
see Instrument cluster
SPEEDTRONIC
Deactivating variabl e..................... 194
Display message ............................ 287
Function/notes ............................. 192
Important safety notes ..................192
LIM indicator lamp .........................193
Permanent ..................................... 195
Selecting ........................................ 193
Storing the current spee d.............. 193
Variabl e......................................... 193
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 74
Warning lamp ................................. 303 18
Index

Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 386
Function/notes ............................. 386
Restarting ...................................... 387
Warning lamp ................................. 308
Warning message .......................... 387
Tyres
Changing awheel .......................... 388
Checking ........................................ 381
Directio nofrotation ...................... 389
Display message ............................ 289
Important safety notes ..................380
MOExtended tyres .........................382
Replacing ....................................... 388
Service life ..................................... 381
Storing ........................................... 389
Tyr esize (data) .............................. 393
Tyr etread ...................................... 381
see Flat tyre U
Unladen weight ................................. 444
Unlocking Emergency unlocking .......................90
From inside the vehicle (central
unlocking button) ............................. 89 V
Vanity mirror (in sun visor) ..............330
Variable SPEEDTRONIC see SPEEDTRONIC
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 26
Display message ............................ 293
Electronics ..................................... 433
Equipment ....................................... 24
Implied warranty .............................. 26
Individua lsettings .......................... 258
Leaving parked up .........................185
Locking (in an emergency) ...............90
Locking (key )................................... 83
Lowering ........................................ 393
Pulling away ................................... 163
Raising ........................................... 390
Registration ..................................... 26Securing from rolling away
............389
Towing away .................................. 372
Tow-starting ................................... 372
Transporting .................................. 374
Unlocking (in an emergency) ...........90
Unlocking (key )................................ 83
Vehicle data ................................... 444
Vehicle data ....................................... 444
Vehicle dimensions ...........................444
Vehicle emergency locking ................90
Vehicle identification number see VIN
Vehicle identification plate ..............435
Vehicle level AIRMATIC ...................................... 208
AMG RIDE CONTROL sports sus-
pension .......................................... 210
Vehicle level (display message) .......282
Vehicle tool kit .................................. 361
Vehicle weights ................................. 444
Video Operating the DVD ......................... 253
VIN ...................................................... 435 W
Warning and indicator lamps ABS ................................................ 301
Brakes ........................................... 300
Distance warning signa l................. 307
ESP ®
.............................................. 302
ESP ®
OFF ....................................... 303
LIM (cruise control) ........................ 190
LIM (DISTRONIC PLUS) ..................196
LIM (variable SPEEDTRONIC) .........193
Overview .................................. 34, 298
PASSENGER AIRBAG OFF ................57
Reserve fuel ................................... 305
Seat bel t........................................ 299
SRS ................................................ 304
Tyr ep ressure monitor ...................308
Warning triangle ................................ 360
Washer fluid Display message ............................ 296
Wheel bol ttightening torque ...........393
Wheel chock ...................................... 389 Index
21

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
which form the basis of our existence on this
planet to be used sparingly and in a manner
which takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R make sure that the tyre pressures are
always correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel consump-
tion.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine with the vehicle
stationary.
R drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning an end-of-life vehicle
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
the European Union (EU) End of Life Vehicles
Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The methods employed in vehicle and
parts recycling are constantly being devel-
oped and improved. This means that your
Mercedes-Benz will also continue to meet
even the increased recycling quotas in the
future in good time. You can obtain further
information from your national Mercedes-
Benz homepage or your national hotline num-
ber. Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been
specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz vehi- Introduction
23 Z