MERCEDES-BENZ E-CLASS SALOON 2021 Owners Manual

The Mercedes‑Benz eme
rgency call system trig-
ge rs an emer gency call automatically in thefo l-
lowing cases:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident
The eme rgency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz eme rgency call centre.
R A message with accident data is transmitted
tothe Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes‑Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes‑Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished. It is not possible
toimmediately end an automatic
emer gency call.
If th e Mercedes‑Benz emer gency call system can-
not connect tothe Mercedes‑Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T T
r
rigg
igg er
ering a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: press and hold the SOS button for
at least one second (/ page 338). #
T
To use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice 348
348
MBUX multimedia system

connection is es
tablished with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
If th e Mercedes-Benz emer gency call system can-
not connect tothe Mercedes-Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the media displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
Ending an unint
Ending an unint entionall
entionally tr
y trigg
igger
ered manual
ed manual
Mer
Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call #
Using t
Using t he multifunction st
he multifunction st eer
eering wheel:
ing wheel: select
0076. Dat
Dat
a tr
a transf
ansf er of t
er of t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call syst
call syst em
em In
theev ent of an automatic or manual emer gency
call thefo llowing data is transmitted, forex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a fewhund red
metres before the incident)
R Direction of tr avel
R Vehicle identi/cation number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available or
not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia system Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cann otbe per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is MBUX multimedia system
349
349

switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y.S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
T o st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
0076 button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
T o st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. 350 350
MBUX multimedia system

R
R
adio, media & TV
adio, media & TV Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he media menu
he media menuSymbol
Symbol
DesignationF
Designation Function
unction
6 PlayS electtostart or continue pl aybac k.
8 Rest Selecttopause the playbac k.
: Repeat a trac kS electtorepeat the cur rent track or the active pla ylist.
R Select once: the active pla ylist is repeated.
R Select twice: the cur rent track is repeated.
R Select thre e times: the function is deactivated.
9 Random playbac kS electtoplay back the trac ksinrandom order.
00F5/00F6 Skipforw ards/bac kS electtoskip tothe next or tothe pr evious trac k.
ß OptionsSelecttoshow additional options.
5 CategoriesSelecttoshow or sear chthro ugh available catego ries (e.g. playback lists, albums,
artists, etc.).
ª Search Selecttosear chinthe active menu. You can sear chfor artists, genres or moods, for
ex ample. MBUX multimedia system
351
351

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtomake settings.
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
2 Full screen Selecttoswitch tofull sc reen mode. The
following functions and settings are available
in the media menu:
R Connecting extern al data storage media with
th e multimedia system (e.g. using USB or
Blue tooth ®
) R
Playing ba ckaudio or video /les
R Streaming online music
R Looking at TVprog rammes in theTV menu 352
352
MBUX multimedia system

A
A
dditional functions in t
dditional functions in t he T
he TV menu
V menu Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsSelecttomake settings in theTV menu. The following functions can be switched
on/o. or con/gured:
R Channel /x
R Count ry-speci/c character set
R Audio language
R Subtitles
R Telete xt
R Picture form at
Õ EPGSelecttoshow cur rent prog ramme information forth ech annel.
4 Channel listS electtoshow a list of available channels with the cur rent prog ramme. A
A
ut
ut hor
hor ising a Bluet
ising a Bluet ooth
oo th®
®
audio de
audio de vice f
vice for media
or media
pla
pla yback
yback R R
eq
eq uir
uir ements:
ements:
R Bluetoo th®
is activated on the multimedia sys-
te m and audio equipment. R
The audio equipment supports the Blue tooth ®
audio pro/les A2DP and AVRC P.
R The audio equipment is "visible" forot her devi-
ces. Multimedia system:
4 © 5
Media 5
Bluetooth 5
00A5
Wi th Blue tooth ®
audio, you can play back music
/les from an extern al data storage medium, e.g.
yo ur smartphone, using the MBUX multimedia
system. MBUX multimedia system
353 353

#
Toplay back audio /les using the multimedia
system, authorise theex tern al data storage
medium on the MBUX multimedia system.
A
A ut
ut hor
hor ising a ne
ising a ne w Bluet
w Bluetooth
oo th®
®
audio de
audio de vice
vice #
Select Connect new device .#
Select an audio device.
Authorisation starts. A code is displa yed on
th e multimedia system and on the mobile
phone. #
Ifth e codes are identical, con/ rmonthe
audio equipment. #
Select Only as Bluetooth audio device .
The Blu etoo th®
audio equipment is connected
with the multimedia system.
Connecting pre
Connecting pre viousl viously aut
y author
horised Bluet
ised Bluet ooth
oo th®
®
audio eq
audio eq uipment
uipment #
Select a Blu etoo th®
audio device from the list.
The connection is being established. R
R
eceiving T
eceiving T V c
V c hannels in HD q
hannels in HD q uality
uality *
N
NOOTE
TE Damage tothe CI+ module and
Smart Card The CI+ module is designed
for use in the
home. The CI+ module can overheat and be
damaged bycontinuous exposure tohigh out-
side temp eratures. #
Make sure that the CI+ module is not
subject tohigh temp eratures forex ten-
ded periods of time.
If th e CI+ module is damaged, no
encryp tedch annels can be received. %
The CI+ module is not available in all coun-
tries.
A CI+ module (Common Inter face Module), which
is not included in the scope of deliver y,is used to
decrypt HD prog rammes according tothe CI+
standard.
In some countries, an additional smart card is
re qu ired, which is inser ted into the CI+ module
(see the manufacturer's operating manual). The CI+ module is connected in
the CI+ box in the
glo vecompartment. #
T To inser
o inser t t
t the smar
he smar t car
t card in t
d in t he CI+ module:
he CI+ module: if
re qu ired (countr y-dependent), insert the
smart card into the CI+ module slot.
% The CI+ box is designed for operation at tem-
peratures between 0 °C and 65 °C. Atoper-
ating temp eratures that are higher or too low
a message appears in the multimedia system
and the CI+ module is switched o. automati-
call y.Ifth e CI+ module is switched o., no
encryp tedch annels can be received. 354
354
MBUX multimedia system

Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he r
he radio menu
adio menu Symbol
Symbol
DesignationF
Designation Function
unction
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
00F5/00F6 Skipforw ards/bac kS electtoskip tothe next or tothe pr evious station.
Z SettingsSelecttohave further options shown. Settings can be made tothefo llowing additional
functions, forex ample:
R Navigation and tra1c announcements
R Frequency /x function
R Radio additional text
R Emer gency warnings
The setting options are countr y-dependent.
2 Full screen Selecttoswitch totheDA B slide sh ow.
This function is not available in all countries.
0063 Silent functionSelecttoswitch o. the sound.
0074 Store radio stations Select tosave a station in the presets. MBUX multimedia system
355
355

Symbol
Symbol
DesignationF
Designation Function
unction
4 Station lis tS electtohave the station list shown.
ª Search Selecttosear chinthe active menu. You can sear chfor artists, genres or moods, for
ex ample. A A
dditional functions of T dditional functions of T uneIn r
uneIn r adio
adio
% Arelatively lar gevolume of data can be trans-
mitted when using TuneIn Radio. Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsThefollowing additional settings are available in
th eTu neIn Radio menu:
R Selecting stream
R Logging on toor out of theTu neIn account
ß Favourites Select during playbacktosave the station cur-
re ntly set as a favo urite. 356
356
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
6/8 Play/PauseSelecttostart, stop or continue pl aybac k.
5 Brow se Selecttochoose a category and then a radio sta-
tion. Depending on
the frequency band selected, di.er-
ent functions are available toyou.
Select the desired frequency band in thera dio
menu head runner. Calling up T
Calling up T
uneIn R
uneIn Radio
adio R
R
eq
eq uir
uir ements:
ements:
R A Mercedes me account is available.
R The vehicle is connected with the Mercedes
me account.
R The TuneIn Radio service is activated in the
Mercedes me Portal.
R The data volume is available.
Depending on the countr y,data volume may
need tobe pur chased. R
Afast In tern et connection for data transmis-
sion free of inter fere nce.
% Data volume can be pur chased dir directl
ectl y fr
y fr om
om
a mobile phone ne
a mobile phone ne tw
twor
ork pro
k pro vider
vider viathe
Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia system: 4 © 5
Radio #
Select TuneIn Radio .
The TuneIn menu appears. The last station set
starts playing.
% The connection quality depends on the local
mobile phone reception. Sound se Sound se
ttings
ttings Ov Ov
er
ervie
vie w of functions in t
w of functions in t he sound menu
he sound menu The setting options and functions
available
depend on the sound system /t ted. You can /nd
out which sound system is /t tedinyour vehicle in
th e Digital Owner's Manual.
S
S t
tandar
andar d sound syst
d sound syst em and A
em and Adv
dv anced sound sy
anced sound sy s-
s-
t
t em
em
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Volume
- Automatic adjustment MBUX multimedia system
357
357